Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Charming atmosphere
Cons:
Small rooms
Parking issues

Categories

Cleanliness
8.33
Some reviews mention that the rooms are charming but have issues like noise and stains.
Service
9.8
Multiple mentions of friendly and helpful staff across reviews.
Location
9.34
Hotel is centrally located, making it ideal for visitors.
Room Quality
8.29
Rooms are described as small and some have issues with heating.
Amenities
8.82
Basic amenities available, with some comments on the breakfast quality.
Value for Money
9.28
Many guests feel the hotel offers good value based on its location and service.
Food and Beverage
8.83
Breakfast is described as good, although some consider it a bit pricey.
Overall Experience
9.3
Guests had a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Historic Charm: Hotel De La Muette, nestled in the heart of Arles old town, offers a unique experience in a historic setting dating back to the 12th and 15th centuries. The property's traditional Provençal decor adds a touch of authenticity to your stay.

Modern Comforts: Each of the 18 spacious rooms at the hotel combines ancient stone walls with modern amenities such as a bathroom, shower, satellite TV, direct dial telephone, internet connection, and a minibar. Relax in a blend of history and contemporary convenience.

Convenient Location: Just 100 meters from the famous arenas, Hotel De La Muette provides easy access to Arles' main attractions. For guests arriving by car, a parking garage is available nearby, ensuring a hassle-free stay. Secure your spot in this enchanting retreat today.

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Guests accessing the hotel from rue de 4 Septembre should contact the hotel for the access code.

When booking [4] rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1211 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
F
Filip couple dk
9
2026-02-12 via Nuitee
D
Dominique couple fr
6
Correct, accueil sympathique
Pros:

Salle de bain récente, mais douche très petite et wc exigu

Cons:

Mal insonorisé, tous les bruits du couloir,, des chambres voisines nous parvenaient.
Confort de la chambre moyen

2026-02-11 via Nuitee
R
RUI YING couple cn
9
非常好,会考虑再入住,并推荐给腿脚利索的朋友们
Pros:

如果不介意爬楼梯,那这里实在是太好了。房间非常可爱,极具老城风格,大爱石头墙面和老式圆拱木门,员工友善。在老城内位置挺好,步行可达绝大部分景点。

2026-02-09 via Nuitee
N
nicolas couple fr
9
2026-01-31 via Nuitee
G
Giovanna family_with_children it
6
2026-01-26 via Nuitee
L
Lydie family_with_children fr
10
2026-01-20 via Nuitee
R
rui extended_group cn
6
Pros:

The room is small but really cute. Location is in the centre of the old town and easily to walk to all the viewpoint. However, if you have suitcase, getting to the hotel can be a bit inconvenient due to the cobblestone streets of the old town.

2026-01-20 via Nuitee
O
Oxana family_with_children de
8
2026-01-20 via Nuitee
C
Christel family_with_children ch
8
2026-01-19 via Nuitee
D
Douglas solo_traveller us
10
Pros:

The location was excellent. It was centrally located and easily accessed. Also the staff, as always, was extremely friendly, helpful, and sincere in there willingness to make sure there guests were comfortable and cared for.

2026-01-19 via Nuitee
C
Céline family_with_children fr
10
Pros:

Superbement situé dans le cœur historique d'Arles.
Très jolie chambre, très confortable et spacieuse.
Mais surtout personnel adorable, chaleureux, accueillant et disponible.
Une bien belle adresse. Nous recommandons et nous y reviendrons.

Cons:

Rien.

2026-01-19 via Nuitee
S
Sebastien family_with_children ch
8
2026-01-19 via Nuitee
A
Astrid extended_group be
9
2026-01-19 via Nuitee
B
Bernard family_with_children fr
10
2026-01-19 via Nuitee
M
Melanie extended_group us
9
Loved visiting Arles and learning about this region of Provence; worth a visit!
Pros:

Cute property centrally located. Very accommodating to store luggage, offered water on arrival. Our room was on the bottom floor next to the street. Great layout for us with two beds, roomy, comfortable. Not a problem as it was quiet at night; upstairs stairs are narrow so was grateful not to have to hoist luggage :). Did not eat breakfast so no comment.

Cons:

Curtains did not close completely which would have been preferred on street.

2026-01-19 via Nuitee
C
Claire couple fr
10
Wonderfully place
Pros:

Authentic, clear and clean, wonderful location, good breakfast

2026-01-18 via Nuitee
J
Joanne couple au
8
Enjoyed a comfortable stay in the heart of the old city.
Pros:

Location was great. Interesting historical small hotel with generous size rooms.

Cons:

Nil

2026-01-18 via Nuitee
S
sarah extended_group gb
10
2026-01-15 via Nuitee
R
Roberto couple it
9
Una Splendida soluzione per una sosta in Arles
Pros:

Struttura molto carina, un albergo che si propone come semplice ma assolutamente ben curato e confortevole. Davvero raccomandato, siamo stati solo un giorno ma era adatto anche per periodi più lunghi

Cons:

nulla in particolare, siamo stati bene. è un palazzo vecchio e rifatto con cura

2026-01-12 via Nuitee
M
Mohammed couple ch
10
2026-01-11 via Nuitee