The Originals City Hôtel Bordeaux Porte du Bassin

Hotels
The Originals City
8.2 (1222 reviews)
rue Jean Monnet , Gradignan , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast preparation
Mold noted in rooms

Categories

Cleanliness
6.41
Negative sentiments regarding cleanliness, including reports of mold and insects.
Service
9.38
Repeated positive remarks about friendly staff and good service.
Location
8.92
Conveniently located for travelers, near fast food and shopping areas.
Room Quality
7.87
Overall comfort noted, but issues like humidity and unclean bedding noted.
Amenities
8.4
Good amenities were mentioned; however, some negative feedback about breakfast.
Value for Money
8.86
Overall good value praised, although breakfast preparation was problematic.
Food and Beverage
7.41
Issues with breakfast preparation noted; generally good reviews for service.
Overall Experience
8.38
Positive experiences overall despite some cleanliness and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:43

Property Description

Warm and Modern Establishment: Located between Bordeaux and the Bassin d'Arcachon, this 44-room hotel restaurant offers a cozy restaurant with homemade cuisine and a local bar menu. The atypical decoration creates a warm and modern ambiance, perfect for a relaxing stay.

Sustainable Development Concept: Embracing sustainable development, the hotel aims to preserve conviviality and sharing. The establishment's commitment to eco-friendly practices adds to the charm of the green setting, making it a unique and conscious choice for guests.

Convenient Amenities: From free Wi-Fi access to air-conditioned rooms with smart TVs, the hotel ensures a comfortable stay for both leisure and business travelers. Enjoy a buffet breakfast on the terrace and savor traditional regional cuisine at the on-site restaurant.

Book your stay now and experience the perfect blend of comfort, sustainability, and gastronomy at our hotel!

Important information:

Please note the restaurant is closed for lunch.

Guests arriving outside the reception opening hours can call a hotline to get keys instructions.

Only 3 people maximum (children included) can stay in the triple room.
Please note that our restaurant from Monday to Friday evening from 19h30 to 21:30 starting from 11th July to 26th August 2022. Please contact front office for more details.

Please note the restaurant is closed for lunch. Guests arriving outside the reception opening hours can call a hotline to get keys instructions. Only 3 people maximum (children included) can stay in the triple room. Please note that our restaurant from Monday to Friday evening from 19h30 to 21:30 starting from 14th July to 25th August 2023. Please contact front office for more details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1222 reviews
Cleanliness: 6.41
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.41
Overall Experience: 8.38
A
Alain couple ch
9
Je recommande
Pros:

Bien

Cons:

Bien

2026-02-12 via Nuitee
L
LUDIVINE family_with_children fr
7
2026-02-12 via Nuitee
P
Pascal couple fr
9
2026-02-11 via Nuitee
S
Severina family_with_children de
8
2026-02-11 via Nuitee
S
Severina family_with_children de
8
2026-02-11 via Nuitee
H
hakim solo_traveller nl
1
Vereslijk in een beschemmelde kamer te verblijven
Pros:

De kamer stonk muffe lucht gordijnrail vol met schimmel, schimmel aan de muur boven het raam, douch kop houder stuk douch vloer smerig scherm houd weinig watertegen

Cons:

Kamer waar in wij overnachten

2026-02-09 via Nuitee
C
Christophe solo_traveller fr
8
2026-01-28 via Nuitee
C
Carlos family_with_children fr
9
2026-01-27 via Nuitee
L
Laurent couple fr
9
2026-01-25 via Nuitee
Z
zakhar family_with_children cz
1
Cons:

Разместили в номере стены которого были покрыты черной плесенью. Номер для 3 человек очень маленький. Отзывчивый администратор по нашей просьбе предложил другой номер. В этом номере была забита раковина, он ее прочищал при нас!
Не рекомендуем!

2026-01-24 via Nuitee
B
Béatrice family_with_children fr
8
très bien pour passer 1 nuit
Pros:

Au calme, literie confortable

2026-01-21 via Nuitee
B
Benoit family_with_children fr
10
Pros:

La proximité avec les employés

2026-01-20 via Nuitee
M
Michael extended_group de
1
Kein Kommentar
Cons:

Leider hatten wir in unserem Zimmer Schimmel und Feuchtigkeit. Ein Alternatives Zimmer konnten sie uns nicht geben weil voll so daß wir ein anderes Hotel wählen mussten. Leider warten wir 14 Tage später immer noch auf unsere Rückerstattung!!
Malheureusement, notre chambre était pleine de moisissures et d'humidité. Ils n'ont pas pu nous proposer de chambre alternative, car elle était pleine. Nous avons donc dû changer d'hôtel. Malheureusement, 14 jours plus tard, nous attendons toujours notre remboursement !
Unfortunately, our room was moldy and damp. They couldn't give us an alternative room because it was full, so we had to choose another hotel. Unfortunately, 14 days later, we're still waiting for our refund!

2026-01-19 via Nuitee
D
Déborah couple fr
1
Je ne recommande pas. Services pas à la hauteur du prix
Pros:

Les œufs brouillés du petit déjeuner et l’emplacement

Cons:

Le prix par rapport aux services fournis, les chambres ne ressemblent pas aux photos, le ménage reste à revoir, le petit déjeuner manque de diversité, le service de ménage qui font sortir les clients alors qu’ils peuvent encore occuper la chambre et qui parle très fort dans le couloir, impossible de profiter d’un peu de repos le matin

2026-01-19 via Nuitee
H
Habib family_with_children be
9
2026-01-19 via Nuitee
M
MICHEL couple fr
4
Pros:

Personnel ( masculin) peut accueillant. Fuite d'eau de la climatisation et toilette salle (moisissure)

2026-01-19 via Nuitee
T
TO family_with_children fr
10
Pros:

Emplacement, petit déjeuner, propreté

Cons:

Rien

2026-01-19 via Nuitee
T
Thibault family_with_children fr
4
Cons:

Chambre beaucoup trop petite pr 3 personnes! Salle de bain également. Mauvais rapport qualité prix.

2026-01-19 via Nuitee
A
Alcina Maria family_with_children fr
10
2026-01-19 via Nuitee
M
manuel solo_traveller fr
7
2026-01-19 via Nuitee