Hôtel de l'Univers

Hotels
•
les Collectionneurs
8.4 (2963 reviews)
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400 , Saint-Malo , FR
33-29-9408952

listing image 1
Show all photos
Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly Staff
Cons:
Noise
Lack of Amenities

Categories

Cleanliness
8.18
Generally clean, though some guests noted issues with noise and other amenities.
Service
8.65
Friendly staff but some inconsistency in service quality at the bar.
Location
9.19
Ideal location close to restaurants and attractions, highly rated by guests.
Room Quality
8.64
Spacious and comfortable rooms, but some issues with noise noted.
Amenities
7.67
Lacks some basic amenities like a kettle in rooms, which affected the rating.
Value for Money
8.13
Overall good value considering location and services offered.
Food and Beverage
8.18
Breakfast was varied and of good quality, though some found it lacking in ambiance.
Overall Experience
8.55
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Discover the charm and comfort of Hôtel de l'Univers, where history meets modern luxury in the heart of Saint-Malo.

Elegant Accommodations: Retreat to one of our 64 stylish guestrooms featuring Select Comfort beds, premium bedding, and complimentary Wi-Fi, ensuring a restful stay while you explore the stunning local attractions.

Versatile Event Spaces: With 2,691 square feet of meeting space and 5 well-appointed conference rooms, our hotel is perfect for business travelers looking to host events or meetings in a beautiful setting.

Exceptional Amenities: Enjoy our daily buffet breakfast, unwind at the bar/lounge with your favorite drink, or take advantage of our tour/ticket assistance to make the most of your visit.

Experience the best of Saint-Malo; book your stay at Hôtel de l'Univers today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 2963 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
S
Sybo • solo_traveller • nl
7
Pros:

Mooie ligging binnen de stadsmuur van St Malo.
Parkeerplaats (Qpark) op loopafstand.
Personeel vriendelijk en kamer prima.
Omgeving van hotel ruim voorzien van gezellige eet en drinkgelegenheden. Leuk om te wandelen over de stadsmuur en langs de stranden aan de rand van de stad

Cons:

Veel uitgaansgeluid tot 2u, 2:30u.

2026-07-11 • via Nuitee
J
Jane • solo_traveller • je
10
Great location and value for money
Pros:

Location
Great bar not updated retains old style
Nicely refurbished

Cons:

The cigarette smoke I think comes from the front terrace unless somebody was smoking on the first floor but it did not spoil the stay

2026-07-11 • via Nuitee
J
Jane • solo_traveller • je
10
2026-07-11 • via Nuitee
P
Patrice • solo_traveller • fr
8
J’y retournerai avec plaisir mais avec un bon matelas!!
Pros:

À l’ancienne très joli

Cons:

Juste la literie qui est dans un pitoyable état le matelas est carrément creux !!

2026-07-07 • via Nuitee
K
Kevin • couple • je
9
Pros:

Great location, friendly helpful staff

2026-07-06 • via Nuitee
A
ANNE-CAROLINE • family_with_children • fr
9
2026-07-06 • via Nuitee
C
christine • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-07-06 • via Nuitee
L
Loralea • solo_traveller • ca
10
Great location, clean facilities, and safe: all you need in a hotel
Pros:

Excellent proximity to the beach and steps up to the ramparts.

Cons:

Lots of cigarette smoke from outside wafted into the hotel from outside, and possibly from the room across from me. As a non-smoker it was really noticeable. Not bad enough that I wouldn’t stay there again because the location was fantastic, just something to be aware of.

2026-07-06 • via Nuitee
D
Deborah • extended_group • us
7
2026-07-05 • via Nuitee
G
Gisela Schuh • solo_traveller • de
8
Pros:

Ruhiges Zimmer in der Altstadt mit Wasserkocher

Cons:

Sehr klein!

2026-07-04 • via Nuitee
M
Marie-Gabrielle • family_with_children • fr
9
Bonne nuit pour une halte et profiter un peu de St Malo.
Pros:

L’emplacement, la possibilité d’avoir une chambre familiale, la gentillesse du personnel

Cons:

Ras

2026-07-04 • via Nuitee
S
Sungae • solo_traveller • kr
10
Pros:

위치가 바다 바로 근처면서도 성벽 안 쪽이라 어디든 가기 좋았다.
침대도 정말 편안했고 깨끗했고 화장실도 깨끗하고.
그 동네 가격대 생각하면 정말 좋은 호텔이었다.

Cons:

조식은 정말 평범해서 그 돈이면 그냥 바로 앞에 크레페 맛집에서 먹는게 훨씬 나을 것 같긴하다.

2026-07-04 • via Nuitee
M
Marcelli • couple • it
9
Pros:

Colazione, posizione, camera

2026-07-03 • via Nuitee
F
Franck • solo_traveller • fr
5
Pros:

Emplacement en plein coeur d'intramurus saint-Malo, et pourtant hôtel calme

Cons:

LA vétusté des chambres, l'absence de climatisation.

2026-07-03 • via Nuitee
W
Wies • couple • nl
9
Prima, voor 2 of 3 nachten
Pros:

Simpel ontbijt. Leek of wij de enige gasten waren die in het hotel ontbeten
Locatie is fantastisch, midden in gezellig centrum

Cons:

Hard hoofdkussen maar dat is natuurlijk persoonlijk

2026-07-02 • via Nuitee
L
Lars • couple • dk
9
Pros:

Beliggenheden er perfekt

2026-07-02 • via Nuitee
A
Alina • couple • de
8
Pros:

ausgezeichnete Lage des Hotels

2026-06-30 • via Nuitee
J
Jennifer • solo_traveller • gb
9
Pleasantly surprised at how good the premises are
Pros:

I felt respected

Cons:

Nothing

2026-06-30 • via Nuitee
P
paul • solo_traveller • ie
5
I would probably not use that hotel there again
Pros:

Location

Cons:

No air conditioning no fan could be supplied to our rooms. Breakfast was poor

2026-06-29 • via Nuitee
A
Annik • solo_traveller • gb
9
Quiet
Pros:

Good breakfast
Excellent location

2026-06-29 • via Nuitee