Hôtel de l'Univers

Hotels
•
les Collectionneurs
8.4 (2963 reviews)
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400 , Saint-Malo , FR
33-29-9408952

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly Staff
Cons:
Noise
Lack of Amenities

Categories

Cleanliness
8.18
Generally clean, though some guests noted issues with noise and other amenities.
Service
8.65
Friendly staff but some inconsistency in service quality at the bar.
Location
9.19
Ideal location close to restaurants and attractions, highly rated by guests.
Room Quality
8.64
Spacious and comfortable rooms, but some issues with noise noted.
Amenities
7.67
Lacks some basic amenities like a kettle in rooms, which affected the rating.
Value for Money
8.13
Overall good value considering location and services offered.
Food and Beverage
8.18
Breakfast was varied and of good quality, though some found it lacking in ambiance.
Overall Experience
8.55
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Discover the charm and comfort of Hôtel de l'Univers, where history meets modern luxury in the heart of Saint-Malo.

Elegant Accommodations: Retreat to one of our 64 stylish guestrooms featuring Select Comfort beds, premium bedding, and complimentary Wi-Fi, ensuring a restful stay while you explore the stunning local attractions.

Versatile Event Spaces: With 2,691 square feet of meeting space and 5 well-appointed conference rooms, our hotel is perfect for business travelers looking to host events or meetings in a beautiful setting.

Exceptional Amenities: Enjoy our daily buffet breakfast, unwind at the bar/lounge with your favorite drink, or take advantage of our tour/ticket assistance to make the most of your visit.

Experience the best of Saint-Malo; book your stay at Hôtel de l'Univers today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 2963 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
N
Nathalie • solo_traveller • fr
8
l'hotel est idéalement situé ,l'accueil chaleureux, literie confortable , propreté impeccable
Pros:

Emplacement et accueil super , propreté impec , literie très bien , et petit plus : une baignoire

Cons:

petit dej décevant , thé et café et produits proposés très moyens

2026-05-02 • via Nuitee
D
Dale • solo_traveller • je
10
2026-05-01 • via Nuitee
• couple • fr
8
2026-04-29 • via Nuitee
• solo_traveller • fr
8
2026-04-28 • via Nuitee
B
Bizart • solo_traveller • ch
9
2026-04-28 • via Nuitee
C
Charbel • solo_traveller • fr
10
Excellent location and facilities
Pros:

The location of this hotel is excellent! Also the reception and the facilities

Cons:

Nothing really

2026-04-28 • via Nuitee
C
Colleen • solo_traveller • gb
10
Friendly and lovely
Pros:

Very small and lovely

Cons:

Nothing everyone was very helpful

2026-04-28 • via Nuitee
S
Sylvain • solo_traveller • fr
8
Très bien pour travailler en centre-ville
Pros:

Emplacement parfait. Accueil agréable. Petit déjeuner soigné.

2026-04-27 • via Nuitee
A
Amandine • couple • fr
8
Top
Pros:

Très bon emplacement , chambre propre

Cons:

Ras

2026-04-27 • via Nuitee
R
Ross • couple • fr
10
Lovely hotel in a lovely location.
Pros:

Loved everything.

Cons:

Nothing.

2026-04-25 • via Nuitee
M
Mariana • solo_traveller • fr
10
2026-04-25 • via Nuitee
M
MAQ • couple • gg
4
Constant noise in the bedroom .
Pros:

Not a lot - room disappointment .
Room 114 - noise in the corner of the bedroom - aircon /or kitchen fan.
It was on until 12 o’clock at night !
Then went off for about 2 hours - then came back on .

Cons:

The hotel must be aware of the noise in room 114 .
I assume this why it was on the cheaper side - they allocated this room to booking.com .
We complained to booking.com - and they were getting in touch direct to the hotel .
Since then booking.com has informed us that they have had no reply from the hotel .
We wouldn’t stay again - -plenty of other hotels in st malo.

2026-04-25 • via Nuitee
D
Debra • solo_traveller • au
10
Top marks
Pros:

Everything and everyone. Fabulous establishment.

2026-04-25 • via Nuitee
E
Ega • solo_traveller • lv
8
Cons:

Poor WiFi

2026-04-24 • via Nuitee
J
Janette • solo_traveller • fr
9
Very good
Pros:

All of it

2026-04-24 • via Nuitee
M
Michel • solo_traveller • be
9
Chouette séjour
Pros:

Situation idéale intra muros, finalement très calme, confort total, sympathie du personnel, buffet petit déjeuner très complet!

Cons:

Tout était très bien

2026-04-24 • via Nuitee
• couple • se
9
2026-04-23 • via Nuitee
R
Ross • extended_group • fr
9
Pros:

Everything, great location.

Cons:

Nothing.

2026-04-23 • via Nuitee
S
Sarra • couple • je
7
Surpassed expectations
Pros:

It’s so central yet quiet with lots of character

Cons:

X

2026-04-22 • via Nuitee
D
Diatou • family_with_children • fr
9
2026-04-22 • via Nuitee