Hôtel de l'Univers

Hotels
•
les Collectionneurs
8.4 (2963 reviews)
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400 , Saint-Malo , FR
33-29-9408952

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly Staff
Cons:
Noise
Lack of Amenities

Categories

Cleanliness
8.18
Generally clean, though some guests noted issues with noise and other amenities.
Service
8.65
Friendly staff but some inconsistency in service quality at the bar.
Location
9.19
Ideal location close to restaurants and attractions, highly rated by guests.
Room Quality
8.64
Spacious and comfortable rooms, but some issues with noise noted.
Amenities
7.67
Lacks some basic amenities like a kettle in rooms, which affected the rating.
Value for Money
8.13
Overall good value considering location and services offered.
Food and Beverage
8.18
Breakfast was varied and of good quality, though some found it lacking in ambiance.
Overall Experience
8.55
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Discover the charm and comfort of Hôtel de l'Univers, where history meets modern luxury in the heart of Saint-Malo.

Elegant Accommodations: Retreat to one of our 64 stylish guestrooms featuring Select Comfort beds, premium bedding, and complimentary Wi-Fi, ensuring a restful stay while you explore the stunning local attractions.

Versatile Event Spaces: With 2,691 square feet of meeting space and 5 well-appointed conference rooms, our hotel is perfect for business travelers looking to host events or meetings in a beautiful setting.

Exceptional Amenities: Enjoy our daily buffet breakfast, unwind at the bar/lounge with your favorite drink, or take advantage of our tour/ticket assistance to make the most of your visit.

Experience the best of Saint-Malo; book your stay at Hôtel de l'Univers today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 2963 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
Y
Yoline • couple • fr
10
2026-03-14 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-03-09 • via Nuitee
R
Romain • extended_group • fr
10
2026-03-09 • via Nuitee
E
ERIK • solo_traveller • it
9
2026-03-09 • via Nuitee
A
Amy • couple • gg
8
Pros:

Location is great. Great bar. Good breakfast. Always an excellent place to stay.

2026-03-08 • via Nuitee
G
Gregory • solo_traveller • fr
10
2026-03-07 • via Nuitee
L
L • couple • gb
8
Pros:

Central and plenty of restaurants and shops close to hotel

2026-03-06 • via Nuitee
R
Rudy • solo_traveller • fr
8
Bel emplacement mais rapport qualité prix un peu cher
Pros:

Emplacement devant le château

Cons:

Le rapport qualité prix , nous devions avoir une baignoire mais seulement une douche donc déçu

2026-03-05 • via Nuitee
H
Helen • extended_group • gg
10
Great location - it couldn’t be better.
Pros:

We had a wonderful stay. The location truly couldn’t be better, everything was right on our doorstep and it made exploring the area so easy and enjoyable. Our room was lovely, very comfortable and spotlessly clean, which made it a pleasure to come back to after a day out. The whole experience felt relaxing and well looked after. We would definitely stay here again and happily recommend it to others.

2026-03-05 • via Nuitee
B
BOURGEOIS • couple • fr
10
Super, je recommande.
2026-03-04 • via Nuitee
P
PIRON-ROUXEL • couple • fr
8
2026-03-02 • via Nuitee
L
luca • couple • it
8
2026-03-01 • via Nuitee
J
jennifer • couple • fr
8
Très correct
Pros:

La literie, le petit déjeuner et la propreté de la chambre

Cons:

Une chaleur extrême dans la chambre

2026-03-01 • via Nuitee
P
Pierre • solo_traveller • fr
8
2026-03-01 • via Nuitee
A
Adi • couple • fr
9
2026-03-01 • via Nuitee
L
Lydie • couple • fr
9
2026-02-28 • via Nuitee
武智 • family_with_children • fr
8
2026-02-28 • via Nuitee
C
christelle • couple • fr
8
Pros:

La ville, l'emplacement de l'hôtel la chambre, le pt déjeuner

Cons:

Le bruit du chauffage dans les tuyaux, la chaleur de la chambre

2026-02-27 • via Nuitee
S
SEVERINE • couple • fr
9
Hôtel bien placé et très agréable
Pros:

L’emplacement de l’hôtel est idéal pour visiter Saint Malo intra-muros. L’hôtel est très propre et le personnel est accueillant. Nous avions pris la chambre avec petit déjeuner, très bon et buffet copieux et diversifié. Nous recommandons cet établissement et reviendrons avec plaisir.

2026-02-27 • via Nuitee
L
Loik • couple • fr
8
Pros:

L accueil l emplacement le petit déjeuné

2026-02-26 • via Nuitee