Mercure Grand Hôtel Metz Centre Cathédrale

Hotels
•
Mercure
8.4 (2656 reviews)
3 rue des Clercs , Metz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Coffee Shop on site
Pet bowls
See all facilities

Review Highlights

Pros:
Great staff and service
Excellent location
Cons:
Inconsistent room quality
Issues with noise and space

Categories

Cleanliness
8.13
Several reviews indicate cleanliness but mention issues such as damp noise in one room.
Service
9.1
Exceptional customer care and responsive staff praised in multiple reviews.
Location
9.14
Consistently highlighted as a strong point in various reviews.
Room Quality
7.59
Some comments about cramped rooms and issues in specific accommodations.
Amenities
8.52
General standard amenities mentioned, but a need for improvement in variety.
Value for Money
8.08
Concerns about certain rooms not meeting expectations for the price.
Food and Beverage
8.13
Breakfast variety noted positively, but some reviews suggest busy service.
Overall Experience
8.5
Mixed reviews illustrate a generally good experience but with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Historic Elegance
Step into the historic heart of Metz and experience the charm of our elegant XVIII century building. The Mercure Grand Hôtel Metz Centre Cathédrale offers comfortable accommodation and attentive service, ensuring a memorable stay.

Convenient Location
Situated just 100 meters from the Cathedral, our hotel is centrally located near key attractions such as Place Saint-Jacques, Arsenal, and bustling commercial and cultural districts. Whether you're here for leisure or business, you'll find everything within easy reach.

Modern Comfort
Each of our rooms boasts modern en suite facilities, flat-screen TVs, and complimentary Wi-Fi, providing the perfect blend of comfort and convenience. After a day of exploring, unwind in our bar area with a selection of hot and cold drinks.

Ready to experience the perfect blend of history, comfort, and convenience? Book your stay at Mercure Grand Hôtel Metz Centre Cathédrale today!

Important information:

For parking your vehicle, we offer you the best parking rates in Metz at the "Parking Indigo République" at only €9.30 for 24 hours (on presentation of a voucher issued by our hotel at the time of your departure). The entrance to the parking lot is at "Boulevard Poincaré" (address to be entered in your GPS). You can park directly before check-in. Take the "Metz Center / Center-ville" exit and turn left, heading towards the Cathédrale St-Étienne. The hotel will be on your left after a 3-4 minute walk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2656 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.52
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.5
J
Joël • couple • fr
9
Pros:

Situation en plein centre-ville. Personnel aimable et efficace

Cons:

Les bornes électriques dans le parking public à proximité ne sont pas très fiables

2026-03-21 • via Nuitee
N
NICOLAS • couple • fr
10
Pros:

Un accueil attentif et prévenant.
Chambre confortable

2026-03-20 • via Nuitee
M
Mégane • solo_traveller • fr
8
Pros:

La localisation , le décor de l’hôtel

2026-03-17 • via Nuitee
W
William • couple • gb
10
Comfortable and welcoming.
Pros:

Location and cleanliness

Cons:

Nothing

2026-03-16 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-03-16 • via Nuitee
D
Dmytro • couple • ua
9
2026-03-16 • via Nuitee
H
Heike • family_with_children • de
9
2026-03-15 • via Nuitee
J
Jens • couple • de
10
2026-03-15 • via Nuitee
C
Carlos Filipe Araújo • couple • pt
9
Um excelente hotel no centro de Metz
Pros:

Excelente localização limpeza e óptimo pequeno almoço. Funcionários e acomodações muito boas.

Cons:

Gostei de tudo

2026-03-14 • via Nuitee
S
Stephanie • family_with_children • fr
6
Pros:

Très belle hôtel, ji suis allée plusieurs fois, le personnels de l'accueil est sympathique agréable.
Par contre lors de mon dernier séjour je me suis faite volé une broche Dior à plus de 600euros ce qui me laisse un tres mauvais souvenir.

2026-03-14 • via Nuitee
S
Sebastien • couple • fr
6
Éviter les chambres coté rue
Pros:

Le personnel très sympa
La literie

Cons:

Le bruit de la rue
Deux alarmes incendie dans la nuit car un client fumait dans sa chambre
Pas de meuble pour poser la valise

2026-03-13 • via Nuitee
O
Oliver • extended_group • de
7
Insgesamt gut, mit leichtem Gepäck
Pros:

Lage

Cons:

Kein eigener Parkplatz. Es kam eine Mail vom Hotel mit Hinweis auf ein Parkhaus.

2026-03-13 • via Nuitee
F
Fanny • family_with_children • fr
8
Super bonne localité et décoration de l hôtel
Pros:

Localité emplacement très bien situé.
La décoration des chambres et la grandeur.
La gentisse du personnel. Très arrangeants.

2026-03-12 • via Nuitee
P
Patrick • extended_group • fr
9
Très belle esperience
Pros:

L’emplacement au centre ville, calme. L’accueil, le service. La chambre très confortable.le petit déjeuner.

Cons:

Pas de parking, mais une offre avantageuse avec un parking à proximité. À 200 m quand même avec les bagages…

2026-03-11 • via Nuitee
M
Martine • extended_group • be
7
2026-03-08 • via Nuitee
A
Alexandra • couple • de
10
Zentrales und komfortables Hotel
Pros:

Wir hatten ein wirklich schönes Zimmer, das zum Hinterhof ging und ruhig war. Zudem ein großes Badezimmer und ein super gemütliches Bett. Es war sehr sauber, das Personal sehr freundlich, das Frühstück lecker und immer frisch.

Cons:

Es gibt nichts zu bemängeln. Das Sternchen wäre noch gewesen, wenn auf der Toilette (Toilette und Badezimmer waren getrennt), noch ein kleines Waschbecken gewesen wäre. Aber das ist wirklich "meckern auf super hohem Niveau"

2026-03-08 • via Nuitee
C
colin • extended_group • gb
7
2026-03-07 • via Nuitee
C
christelle • couple • fr
8
Pros:

Hotel très bien situé. Parfait pour 1 nuit pour découvrir Metz

2026-03-06 • via Nuitee
M
Magnante • couple • be
7
2026-03-06 • via Nuitee
A
Aurélie • couple • fr
10
Pros:

Personnel accueillant et agréable
Disponible et à l’écoute
Calme
Chambre confortable

2026-03-05 • via Nuitee