Best Western Metz Centre Gare

Hotels
•
Best Western
8.3 (1307 reviews)
1 Rue Lafayette , Metz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near the train station
Cons:
Small room size
Noisy environment at times

Categories

Cleanliness
7.95
Overall positive sentiment, however, minor issues with room size and maintenance noted.
Service
8.95
Staff received consistent praise for friendliness and helpfulness across multiple reviews.
Location
8.95
Conveniently located near transport links, highly valued by guests.
Room Quality
7.45
Some reviews noted small room size and noise issues, affecting overall satisfaction.
Amenities
8.45
Amenities met expectations, though certain improvements could enhance the experience.
Value for Money
8.45
Perceived as good value considering location and service.
Food and Beverage
7.95
Breakfast praised, though some dissatisfaction with beverage quality noted.
Overall Experience
8.25
Overall experience very positive, with potential areas for enhancement acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:20

Property Description

Convenient Location
Situated in front of the train station in the bustling city center, the Best Western Metz Centre Gare is just a stone's throw away from iconic landmarks like Centre Pompidou and the congress center 'Robert Schumann'.

Modern Amenities
Each of our 46 newly refurbished rooms is equipped with a private bathroom, high-speed Wi-Fi, air-conditioning, a coffee machine, and a television featuring Canal + channels, ensuring a comfortable stay for our guests.

Exceptional Services
Our 24-hour front desk is dedicated to providing top-notch service, while guests can enjoy a delicious American buffet breakfast with local delicacies and a snacking selection from the renowned 'BOCO' provider. Unwind with a drink at our bar and experience true relaxation during your stay.

Book now for an unforgettable experience at Best Western Metz Centre Gare.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1307 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
C
Chaden • couple • fr
10
2026-03-28 • via Nuitee
L
LMK on tour • solo_traveller • fr
9
2026-03-28 • via Nuitee
O
Olivier • solo_traveller • de
9
2026-03-27 • via Nuitee
V
Virginie • couple • fr
7
Pros:

L’emplacement est très bien. Le personnel a l’accueil. L’hôtel est également très propre.

Cons:

Chambre très petite, salle de bain très petite, impossible de s’y rendre à deux…
Le petit dej pourrait être un peu plus copieux et varié.

2026-03-24 • via Nuitee
G
Gauthier • family_with_children • be
9
2026-03-24 • via Nuitee
S
Séb • family_with_children • fr
3
Cons:

Isolation des murs et des fenêtres sur la chambre 206, le passage des véhicules,un bruit infernal et la lumière du jour a 6h du matin malgré les rideaux tirés.
Someil non réparateur......

2026-03-22 • via Nuitee
J
JEROME • solo_traveller • fr
6
Ville à visiter agréable hôtel correcte mais un peu chère
Pros:

Hotel correcte

Cons:

Petite fenêtre dans la chambre impossible de l'ouvrir

2026-03-22 • via Nuitee
A
Aysegul • solo_traveller • fr
10
Je recommande fortement
Pros:

Établissement que je fréquente très souvent, tout est toujours parfait.

Cons:

Rien à dire

2026-03-22 • via Nuitee
G
GERALD • couple • fr
8
Pros:

Tout le personnel est très aimable et serviable
Très bon petit-déjeuner
Situation géographique parfaite proche du centre et très proche de la gare

2026-03-18 • via Nuitee
S
Sam • couple • de
7
2026-03-16 • via Nuitee
M
Marieke • family_with_children • fr
9
2026-03-15 • via Nuitee
C
CECILE LEBAULT • family_with_children • fr
8
2026-03-12 • via Nuitee
S
Samuel • solo_traveller • fr
7
2026-03-12 • via Nuitee
M
Morgane • couple • fr
10
2026-03-11 • via Nuitee
K
Katia • solo_traveller • fr
8
2026-03-10 • via Nuitee
Y
Yorick • solo_traveller • nl
8
2026-03-09 • via Nuitee
A
Aysegul • solo_traveller • fr
10
Un hôtel Exceptionnel
Pros:

Un grand merci à toute l’équipe du Best Western Metz Centre Gare pour cette adorable attention qui m’attendait dans ma chambre lors de mon dernier séjour.

Étant une cliente régulière, c’est toujours un plaisir de revenir dans cet hôtel où l’accueil est chaleureux, l’équipe attentionnée et le service toujours au rendez-vous.

Ce petit mot personnalisé accompagné de douceurs m’a vraiment touchée — ce sont ces détails qui font toute la différence et qui donnent envie de revenir encore et encore.

Merci à toute l’équipe pour votre gentillesse et votre professionnalisme. À très bientôt !

2026-03-08 • via Nuitee
R
Roland • solo_traveller • de
9
Ich habe mich sehr wohl gefühlt
Pros:

Sehr nettes, freundliches und hilfsbereites Hotelpersonal. Hotel liegt fast direkt am Bahnhof, die Zimmer waren aber trotzdem ruhig. Leckeres und reichhaltiges Frühstück mit regionalen Produkten

2026-03-07 • via Nuitee
G
Gregory • couple • lu
9
2026-03-05 • via Nuitee
M
MafsL • solo_traveller • fr
8
Cons:

The bathroom was ridiculously small....

2026-03-05 • via Nuitee