Best Western Metz Centre Gare

Hotels
•
Best Western
8.3 (1397 reviews)
1 Rue Lafayette , Metz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near the train station
Cons:
Small room size
Noisy environment at times

Categories

Cleanliness
7.95
Overall positive sentiment, however, minor issues with room size and maintenance noted.
Service
8.95
Staff received consistent praise for friendliness and helpfulness across multiple reviews.
Location
8.95
Conveniently located near transport links, highly valued by guests.
Room Quality
7.45
Some reviews noted small room size and noise issues, affecting overall satisfaction.
Amenities
8.45
Amenities met expectations, though certain improvements could enhance the experience.
Value for Money
8.45
Perceived as good value considering location and service.
Food and Beverage
7.95
Breakfast praised, though some dissatisfaction with beverage quality noted.
Overall Experience
8.25
Overall experience very positive, with potential areas for enhancement acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:20

Property Description

Convenient Location
Situated in front of the train station in the bustling city center, the Best Western Metz Centre Gare is just a stone's throw away from iconic landmarks like Centre Pompidou and the congress center 'Robert Schumann'.

Modern Amenities
Each of our 46 newly refurbished rooms is equipped with a private bathroom, high-speed Wi-Fi, air-conditioning, a coffee machine, and a television featuring Canal + channels, ensuring a comfortable stay for our guests.

Exceptional Services
Our 24-hour front desk is dedicated to providing top-notch service, while guests can enjoy a delicious American buffet breakfast with local delicacies and a snacking selection from the renowned 'BOCO' provider. Unwind with a drink at our bar and experience true relaxation during your stay.

Book now for an unforgettable experience at Best Western Metz Centre Gare.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1397 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
P
Prescillia • couple • fr
10
Séjour agréable et confortable
Pros:

Décoration soignée et personnel très professionnel et agréable

Cons:

Le nombre étages et l’ascenseur petit et pas très fonctionnel et la chambre très petite

2026-07-02 • via Nuitee
B
Bakayoko • solo_traveller • ci
8
Bon emplacement et cadre très propre. Je recommande
Pros:

Très bon emplacement

2026-07-02 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-07-01 • via Nuitee
H
Hetty • couple • nl
9
2026-06-29 • via Nuitee
G
gunilla • solo_traveller • se
9
Pros:

Miljötänket. Frukosten. Närheten till stationen och Bregenz seebad

Cons:

Inget.

2026-06-29 • via Nuitee
S
steven • couple • fr
10
Hôtel bien placé et confortable
Pros:

L’emplacement, facilité pour se garer aux alentours, le personnel et le confort

2026-06-28 • via Nuitee
E
Eileen • solo_traveller • ie
8
Pros:

Comfortable and close to the train station

Cons:

Lift very slow

2026-06-24 • via Nuitee
C
CODET • solo_traveller • fr
8
Pros:

Chambre: très bien, climatisation efficace dans des conditions exigeantes.
Déjeuné très complet, beaucoup d'élégance dans la présentation.
Emplacement, pour un congrès , proximité très bonne.
Personnel; Efficace, très attentif, et pour le service au bar vigilant.

Cons:

Un minibar serait bienvenu.

2026-06-22 • via Nuitee
G
Georg • solo_traveller • at
9
Cons:

Das Bad und WC waren sehr klein!

2026-06-21 • via Nuitee
M
Michaël • solo_traveller • lu
9
Parfait pour une étape planifiée via la Gare de Metz
Pros:

Idéalement situé pour un départ de la Gare TGV le lendemain

Cons:

Pas de Mini Bar en chambre 😕

2026-06-21 • via Nuitee
S
Stephanie • solo_traveller • fr
7
2026-06-19 • via Nuitee
G
Georg • solo_traveller • at
8
2026-06-19 • via Nuitee
R
Roland Coomber • extended_group • gb
8
Very handy for train travel (next to station) and a short walk from the city centre
2026-06-18 • via Nuitee
P
PAULINE • solo_traveller • fr
8
2026-06-18 • via Nuitee
A
Andrea • solo_traveller • us
8
2026-06-18 • via Nuitee
J
Jordan • solo_traveller • fr
9
2026-06-15 • via Nuitee
H
hubomoeh • couple • de
8
Ideal um die Stadt Metz kennen zu lernen, für Rollifahrer geeignet.
Pros:

Ich bin Rollstuhlfahrer, Zimmer barrierefrei und groß genug, Bad und Toilette hatte alle notwendigen Einrichtungen. Hotel liegt ideal, wir konnten alle Ziele in der Innenstadt fussläufig erreichen.

Cons:

Leider war es ein großes Bett mit einer durchgehenden Matratze, besser wären zwei Einzelbetten gewesen.

2026-06-15 • via Nuitee
R
Rémi • solo_traveller • fr
8
2026-06-15 • via Nuitee
A
Annie • solo_traveller • be
8
Pros:

Centraal gelegen tussen het oude en het nieuwe Metz

2026-06-14 • via Nuitee
A
Alain Ph • family_with_children • fr
7
Pros:

Le personnel très sympathique, le petit-déjeuner varié et de qualité.

Cons:

L'exiguité de la salle de bain, nous avions réservé par erreur une chambre seule au lieu d'une chambre double. La chambre était très petite, la salle de bain trop exiguë même pour une personne, sans possibilité de poser ses affaires car aucune tablette.

2026-06-14 • via Nuitee