Hôtel Le Lys

Hotels
8.4 (950 reviews)
Rue De La Feria , Cauterets , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Limited amenities
Additional costs for towels
Small bathroom

Categories

Cleanliness
8.17
Multiple reviews mention the hotel is very clean.
Service
8.57
Many guests appreciated the friendliness and helpfulness of the staff.
Location
8.67
Convenient location and beautiful views highlighted in several reviews.
Room Quality
8.38
Generally good quality, though some mentioned noise issues.
Amenities
8.28
Amenities received mixed feedback, but many were satisfactory.
Value for Money
8.48
Good value with respect to location and cleanliness.
Food and Beverage
8.17
Breakfast options praised, but some noted areas for improvement.
Overall Experience
8.48
Generally a very positive stay with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:55

Property Description

Mountain Views and Family-Friendly Atmosphere
Hôtel-Résidence Le Lys offers stunning mountain views and a welcoming environment for families. With a garden and a children's playground, the hotel is perfect for guests of all ages.

Comfort and Convenience
Each room and studio is equipped with modern amenities such as a private bathroom, satellite TV, and a balcony with panoramic mountain views. Some studios even feature a kitchenette for added convenience.

Relaxation and Wellness
Guests can unwind with a drink at the bar, cozy up by the fireplace, or enjoy the fitness room. The wellness centre offers a sauna, massages, and hammam for ultimate relaxation.

Book now to experience the beauty and comfort of Hôtel-Résidence Le Lys in the heart of Cauterets!

Important information:



Cleaning products are not provided.

Please note that a maximum of 2 pets aged 1 or older can be accepted.

Please note that guests staying in an accommodations with a kitchenette must clean the kitchenette area prior to departure or pay a EUR 40 cleaning fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 950 reviews
Cleanliness: 8.17
Service: 8.57
Location: 8.67
Room Quality: 8.38
Amenities: 8.28
Value for Money: 8.48
Food and Beverage: 8.17
Overall Experience: 8.48
L
Lander • family_with_children • es
8
2026-04-02 • via Nuitee
D
Danieska • family_with_children • es
10
2026-04-01 • via Nuitee
X
Xavier • family_with_children • fr
10
2026-03-29 • via Nuitee
C
Cyril • couple • fr
10
2026-03-26 • via Nuitee
J
Julen • family_with_children • es
9
2026-03-26 • via Nuitee
S
sébastien • family_with_children • fr
8
2026-03-23 • via Nuitee
A
Alberto Manuel • couple • es
9
Para repetir
Pros:

Muy cómodo y agradable. Tranquilo y silencioso.

2026-03-22 • via Nuitee
L
Loic • couple • ca
6
Pros:

nice located but old and need refurbishment . overprice

2026-03-22 • via Nuitee
F
Fabrice • family_with_children • fr
9
Excellent séjour
Pros:

Amabilité du personnel, confort de l'appartement, situation de l'hôtel..

Cons:

Ras

2026-03-21 • via Nuitee
A
Anne • family_with_children • fr
9
2026-03-10 • via Nuitee
J
jousset • family_with_children • fr
8
2026-03-07 • via Nuitee
L
Louna • couple • fr
8
2026-03-06 • via Nuitee
Y
Yann • family_with_children • fr
9
Pros:

mobilier entièrement fonctionnel et pratique

Cons:

leger problème de bruit au plafond, lorsque des enfants chahutaient à l étage supérieur.

2026-03-04 • via Nuitee
J
Justo • extended_group • fr
8
2026-02-24 • via Nuitee
J
Jeremy • solo_traveller • fr
7
Vraiment cool mais cher qd mm
Pros:

Le personnel ++++
le salon, le petit studio kitchenette avec balcon j’avoue pas mal
Le Spa top !!

Cons:

La douche/baignoire sans protection on en fout partout
Et le prix, j’avoue cher

2026-02-23 • via Nuitee
A
Alexandra • family_with_children • fr
7
Séjour agréable, prestations correctes.
Pros:

Personnel d'accueil très agréable.
Bonne situation dans le village par rapport aux télécabines.
Balcon disponible pour chaque studio.

Cons:

Absence de parking à l'hôtel.
Prix en haute saison élevés pour 2 nuits seulement.
Horaire des petits-déjeuners trop tardif (à compte de 8h00 seulement) pour les amateurs de ski souhaitant profiter dès l'ouverture du domaine skiable.

2026-02-23 • via Nuitee
J
José ramon • family_with_children • es
6
2026-02-22 • via Nuitee
J
Jean • family_with_children • fr
8
Pros:

Personnel très accueillant et agréable

2026-02-22 • via Nuitee
J
Julien • solo_traveller • fr
10
Très bien
Pros:

L’emplacement

Cons:

Le petit déjeuner

2026-02-13 • via Nuitee
C
Claudine • family_with_children • fr
9
2026-02-12 • via Nuitee