Park Hotel Suisse & Spa

Hotels
8.2 (1959 reviews)
75, Allée du Majestic , Chamonix-Mont-Blanc , fr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Great rooftop amenities
Cons:
High breakfast price
Rude service
Cleanliness issues

Categories

Cleanliness
6.95
The provided room had very smelly blankets and bed sheets, which was disturbing.
Service
7.95
Reception staff were rude when addressing requests for early check-in and late check-out.
Location
9.45
Multiple reviews noted the central location as a significant advantage.
Room Quality
7.45
Room faced the kitchen, disturbing smells made it uncomfortable.
Amenities
8.95
The rooftop sauna and wellness area received positive feedback despite overcrowding.
Value for Money
7.45
Breakfast was deemed expensive by some, impacting the perceived value.
Food and Beverage
8.45
Breakfast quality was positively noted despite concerns about the price.
Overall Experience
8.95
Overall positive experiences were shared despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:09

Property Description

Luxurious Spa Experience
Indulge in our roof-top spa offering a breathtaking view of Mont Blanc. Unwind in the outdoor pool, hot tub, saunas, Turkish bath, and sensory shower.

Comfortable Accommodations
Choose from our range of rooms, all with mountain views and most with balconies. Each room is equipped with modern amenities for a relaxing stay.

Convenient Location and Services
Located in Chamonix city centre, our hotel is near ski lifts and tourist attractions. Enjoy a daily buffet breakfast, fitness centre, and easy access to transportation.

Experience the ultimate blend of relaxation and convenience at Park Hotel Suisse & Spa. Book now for an unforgettable stay!

Important information:

Please note that the restaurant is only open for breakfast.

Access to the the spa for children under 16 years old is allowed every day from 10:30 to 12:30 only. They must be accompanied by a parent or responsible adult.
Access to SPA is not available before check-in and after check out. places are subject to availability, Maximum capacity is 40 people

Please note that gym classes are available on Monday and Thursday. Classes cost EUR 10 per person and are subject to availability.

Please note that the shuttle service to the airport is available at an extra EUR 45 per trip per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1959 reviews
Cleanliness: 6.95
Service: 7.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.95
C
Cindy extended_group ch
8
2026-02-14 via Nuitee
K
Khuloud couple gb
1
Pros:

No thing

Cons:

اسلوب الموظفيين سيء ولا يوجد خدمه ولا احد يحمل الشناط

2026-02-13 via Nuitee
L
Lisa couple au
10
We loved our stay
Pros:

It has an extensive breakfast with all cultures covered. Raffah who was on reception showed excellent customer service at all times. From helping with checking in after a 30 hour journey, storing bags as necessary, helping with a discount card for ski hire,lending us a stock as we lost one. The beds were very comfortable, great size rooms, excellent ski storage, and spa, steam and hot tub included in our stay. So close to all the centre of town, so many restaurants to choose from, close to ski hire , tourist bureau and the bus stop to take you to various options for the mountains you can ski on. I would definitely stay there again.

2026-02-12 via Nuitee
R
Rosamund solo_traveller ch
8
2026-02-11 via Nuitee
N
Nayef extended_group qa
1
التعامل جدا سيء ولم يتفاهمون معنا وعندما نطلب اي شي ، يردون مقابل المال
Pros:

الموقع

Cons:

السعر مقابل الغرف والتعامل ولم يوجد ماء واحد الا برسوم

2026-02-10 via Nuitee
L
Lena family_with_children se
8
2026-02-09 via Nuitee
A
Ana extended_group pt
8
Pros:

Disponibilidade de roupão e chinelos para o spa. Spa muito agradável aprés ski. Perto de comércio.

2026-02-09 via Nuitee
Y
Yousef couple fr
8
الموظفين ممتازين
Pros:

جيد جدا

2026-02-08 via Nuitee
C
Christine couple be
5
Een man aan de receptie zeer arrogant. De anderen wel heel vriendelijk
Pros:

Ligging was super

Cons:

Zeer verouderd en fitnesstoestellen defect. Bij melding geen reactie.

2026-02-08 via Nuitee
A
Alqadhi couple qa
8
Enjoyed the stay 😍
Pros:

Location, amenities and the dinner in the hotel

Cons:

The room is bit old and need a better sound isolation system

2026-02-08 via Nuitee
S
samuel extended_group ch
5
Pros:

Bonne emplacement spa sur le toi bien

Cons:

Le personelle a été très désagréable

2026-02-08 via Nuitee
F
Francesca couple it
8
2026-02-08 via Nuitee
R
Roxane couple ch
9
Pros:

L'hôtel est très propre, les lits confortables Le petit déjeuner est bien servi. Le personnel est très chaleureux et sympathique.
Au spa, j'ai bénéficié d'un massage très bien réalisé, très relaxant. Idéalement situé dans le centre de Chamonix, proche des remontées mécaniques.

Cons:

Au mois de janvier, il faisait passablement froid et le sauna et le jacuzzi aurait pu être plus chaud. J'ai eu un peu froid dans le bassin dehors.

2026-01-31 via Nuitee
C
Cristian couple gb
10
2026-01-30 via Nuitee
T
Thomas couple ch
9
2026-01-29 via Nuitee
J
Jorge Fernando extended_group fr
10
2026-01-29 via Nuitee
M
Moussa couple fr
8
Pros:

L’aspect positif du séjour c’est l’emplacement qui est splendide, le personnel du petit déjeuner adorable et une mention spéciale pour Alicia et la directrice de l’établissement qui est à l’écoute des clients merci à elles . Le petit déjeuner est copieux

Cons:

Alors le point négatif à notre arrivée nous nous sommes vu attribué une chambre qui ne correspondait en rien à ce que j’avais réservé sur le site . Une chambre minuscule pour un tarif exorbitant 1700 euros pour 4 jours alors que le prix d’une nuit est de 307 euros 😡 . Je me suis rendu à l’accueil pour faire part de mon mécontentement auprès de la responsable mais celle ci n’as rien voulu entendre et a été désagréable et les arguments qu’elle m’as donné n’était pas justifié heureusement que le lendemain la directrice de l’établissement a réglé ce désagrément en nous attribuant la chambre souhaitez.

2026-01-27 via Nuitee
L
Laura extended_group gb
8
Pros:

Service, spa included, spacious rooms.

Cons:

Breakfast could have some some more hot vegetarian options e.g. mushrooms or tomatoes.

2026-01-27 via Nuitee
M
Majdi couple tn
10
2026-01-26 via Nuitee
G
Grace family_with_children ie
8
The rooms were comfortable and hotel very cozy . The location was perfect.
Pros:

Location was excellent. The standard Room was lovely and comfortable. Staff were courteous and helpful. The out door roof top pool was spectacular and a nice temperature. The spa facilities were a really nice addition to our stay.

Cons:

The temperature of the hot tub and jacuzzi could have been higher .

2026-01-24 via Nuitee