Park Hotel Suisse & Spa

Hotels
8.2 (1959 reviews)
75, Allée du Majestic , Chamonix-Mont-Blanc , fr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Great rooftop amenities
Cons:
High breakfast price
Rude service
Cleanliness issues

Categories

Cleanliness
6.95
The provided room had very smelly blankets and bed sheets, which was disturbing.
Service
7.95
Reception staff were rude when addressing requests for early check-in and late check-out.
Location
9.45
Multiple reviews noted the central location as a significant advantage.
Room Quality
7.45
Room faced the kitchen, disturbing smells made it uncomfortable.
Amenities
8.95
The rooftop sauna and wellness area received positive feedback despite overcrowding.
Value for Money
7.45
Breakfast was deemed expensive by some, impacting the perceived value.
Food and Beverage
8.45
Breakfast quality was positively noted despite concerns about the price.
Overall Experience
8.95
Overall positive experiences were shared despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:09

Property Description

Luxurious Spa Experience
Indulge in our roof-top spa offering a breathtaking view of Mont Blanc. Unwind in the outdoor pool, hot tub, saunas, Turkish bath, and sensory shower.

Comfortable Accommodations
Choose from our range of rooms, all with mountain views and most with balconies. Each room is equipped with modern amenities for a relaxing stay.

Convenient Location and Services
Located in Chamonix city centre, our hotel is near ski lifts and tourist attractions. Enjoy a daily buffet breakfast, fitness centre, and easy access to transportation.

Experience the ultimate blend of relaxation and convenience at Park Hotel Suisse & Spa. Book now for an unforgettable stay!

Important information:

Please note that the restaurant is only open for breakfast.

Access to the the spa for children under 16 years old is allowed every day from 10:30 to 12:30 only. They must be accompanied by a parent or responsible adult.
Access to SPA is not available before check-in and after check out. places are subject to availability, Maximum capacity is 40 people

Please note that gym classes are available on Monday and Thursday. Classes cost EUR 10 per person and are subject to availability.

Please note that the shuttle service to the airport is available at an extra EUR 45 per trip per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1959 reviews
Cleanliness: 6.95
Service: 7.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.95
L
Lawrence solo_traveller gb
8
2026-03-14 via Nuitee
L
Lisa couple us
10
2026-03-13 via Nuitee
C
Chris couple gb
8
2026-03-02 via Nuitee
G
Gina solo_traveller gb
8
Great for skiing in the mountains
Pros:

Great location, right in the centre of town, short walk to the ski buses

Cons:

Breakfast was really average and wouldn’t pay 25 euro for it

2026-03-01 via Nuitee
L
Laura couple it
4
Deludente
Pros:

la posizione è ottima

Cons:

la camera aveva il wc lontano dal bagno, non finestrato come pure la cameretta senza finestra. Pochissime prese di corrente e mini bar con prezzi assurdi!!!!!

2026-03-01 via Nuitee
I
Ian family_with_children ca
9
Great location in Chamonix with walking access to ski rental, shops, restaurants and some ski lifts
Pros:

Spa, breakfast, front desk assistance

Cons:

Complicated to get the car to the hotel due to it being in a pedestrian zone. More information about how to get to the underground parking would have been helpful.

2026-02-28 via Nuitee
E
Elisabeth couple no
10
Veldig bra! Supert, sentralt hotell med hyggelig betjening!
Pros:

Utrolig bra beliggenhet!

Cons:

Kunne tenkt oss hel madrass i sengen.

2026-02-27 via Nuitee
L
Laurene couple ch
10
2026-02-27 via Nuitee
P
Peter family_with_children gb
9
2026-02-26 via Nuitee
D
Daniel couple se
10
Pros:

Bra lokation, mysig spadel

2026-02-25 via Nuitee
R
Rui solo_traveller cn
1
Super badly. It is a very pricy place with horrible facilities and horrible attitude.
Pros:

Nothing, everything is so badly here.

Cons:

1. I booked a mountain view room, but they gave me a patio view! Ironically, they put a poster about mountain picture at the wall in front of my window ...... which was the most ridiculous thing that I've met. It was completely different with the picture that I've saw on website. I asked them that they should change one room with real mountain view for me, the manager refused me and suggest me to pay more money to upgrade my reservation. But this was actually your problem, not mine.

2. The spa center was shit. The pool are very small and the water are super super cold (around only 25-28 degree I suppose). Anyway, it was different with the picture that you show on website.

3. The water temperature in my bathroom was super hot, after the reception lady checked the facilities, they finally changed a room for me. However, their attitudes are very arrogant and rude. It's obvious that it was your facilities that have big problems, but you were acting as I gained an advantage from it. This attitude was not okay!

2026-02-25 via Nuitee
N
Nataliia couple ua
10
2026-02-24 via Nuitee
D
Doris solo_traveller de
10
2026-02-24 via Nuitee
L
Lydie couple fr
10
2026-02-23 via Nuitee
C
Cindy extended_group ch
8
2026-02-14 via Nuitee
K
Khuloud couple gb
1
Pros:

No thing

Cons:

اسلوب الموظفيين سيء ولا يوجد خدمه ولا احد يحمل الشناط

2026-02-13 via Nuitee
L
Lisa couple au
10
We loved our stay
Pros:

It has an extensive breakfast with all cultures covered. Raffah who was on reception showed excellent customer service at all times. From helping with checking in after a 30 hour journey, storing bags as necessary, helping with a discount card for ski hire,lending us a stock as we lost one. The beds were very comfortable, great size rooms, excellent ski storage, and spa, steam and hot tub included in our stay. So close to all the centre of town, so many restaurants to choose from, close to ski hire , tourist bureau and the bus stop to take you to various options for the mountains you can ski on. I would definitely stay there again.

2026-02-12 via Nuitee
R
Rosamund solo_traveller ch
8
2026-02-11 via Nuitee
N
Nayef extended_group qa
1
التعامل جدا سيء ولم يتفاهمون معنا وعندما نطلب اي شي ، يردون مقابل المال
Pros:

الموقع

Cons:

السعر مقابل الغرف والتعامل ولم يوجد ماء واحد الا برسوم

2026-02-10 via Nuitee
L
Lena family_with_children se
8
2026-02-09 via Nuitee