Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Good breakfast selection
Cons:
Limited breakfast options
Issues with room cleanliness
Some amenities not replenished

Categories

Cleanliness
7.68
Concerns about cleanliness such as mould in shower tray and stained duvet cover.
Service
9.15
Staff described as smiley, friendly, and accommodating.
Location
9.19
Convenient location to bus stop and scenic surroundings.
Room Quality
7.64
Mixed reviews on room sizes; one small deluxe room and issues with heating.
Amenities
8.17
Facilities including ski rental, but some amenities not replenished.
Value for Money
8.13
Noted as offering good value, but with room for improvement.
Food and Beverage
8.68
Good selection at breakfast; however, improvements noted.
Overall Experience
8.55
Overall a solid pleasing stay but with room for upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Panoramic Views of Mont-Blanc Massif
Experience a breathtaking view of the Mont-Blanc Massif from The Excelsior Chamonix & Spa, just 2KM from the Flégère ski slopes. The family-owned hotel promises a warm stay with modern guestrooms featuring free WiFi and stunning views of the Mont Blanc mountain range.

Pure Altitude SPA Retreat
Indulge in a holistic spa experience at Pure Altitude SPA where nature and pleasure converge for your well-being. Book a session at the Sauna, Jacuzzi & Hammam for ultimate relaxation. Treat yourself to Pure Altitude rituals and treatments for a rejuvenating escape.

Gourmet Dining and Bar Experience
Savor local delicacies at restaurant Le Casa Bianco with a panoramic backdrop. Delight in the Chef's seasonal creations made from fresh, local ingredients. Unwind at Bar l'Elixir and explore a menu of exquisite cocktails for a perfect evening.

Book now for an unforgettable stay at The Excelsior Chamonix & Spa!

Important information:

Please note that the restaurant is only open for lunch from 1 June to 30 September. Lunch cannot be served from 1 October until 31 May.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorized on the credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Casa Bianco Restaurant:
Open from 7 pm to 9:30 pm, Wednesday to Sunday
April: Restaurant closed (except for breakfast)
Room Service: 7 days a week from 6 pm to 10 pm

Pure Altitude Spa:
Open daily from 10 am to 8 pm
Treatments not available in April

Outdoor Pool:
Reopening on 05/01/2025 (weather permitting)
Pool Bar open from 06/16/2025 to 09/14/2025 inclusive.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 25, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2774 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
V
valerie • couple • ch
9
2026-04-17 • via Nuitee
K
Kathrine • family_with_children • gb
9
Wonderful quiet location at the top of the valley
Pros:

Very friendly service throughout the hotel and a wonderful location at the top of the valley. The atmosphere was cosy and warm and the pool table next to the bar was an added bonus for apres ski. Food and drink were very reasonably priced. Breakfast buffet was well stocked and delicious. The full body massage after a day on the mountain was sublime!

Cons:

While having ski hire on site was a total bonus it was fairly pricey. We had to go in search of coffee supplies for the in-room Nespresso machines a couple of times, ask for water and find some balcony furniture.

2026-04-16 • via Nuitee
R
Rayan • couple • sa
8
2026-04-16 • via Nuitee
L
Lucien • couple • fr
9
2026-04-15 • via Nuitee
I
Ilona Ilonciks • solo_traveller • lt
9
Cons:

Deja balandžio viduryje pavakarieniauti galimybės nėra ir neveikia baseinas.

2026-04-14 • via Nuitee
D
Denis • family_with_children • ae
8
2026-04-13 • via Nuitee
• family_with_children • ch
7
2026-04-13 • via Nuitee
N
Natacha • couple • fr
8
Pros:

Calme, taille de la chambre

Cons:

Que l’accès au spa soit payant

2026-04-12 • via Nuitee
I
Iliana • couple • fr
8
Pros:

Les chambres sont bien avec une belle vue, dispose de tous les équipements.
Le spa est bien, mais pour vraiment profiter, je pense qu’il faut prendre un soin
L’hôtel est un peu excentré, il y a le train et deux trois bus par heure. Le soir, peu de bus, mais il y a un restaurant que je n’ai pas testé qui peut s’avérer être pratique.
L’hôtel était calme ,je suis venu en fin de saison.
J’ai apprécié la location de ski.
Il y a une borne pour les réservations et abonnements pour le ski et activités ainsi que des casiers mis à disposition pour le matériel.

Cons:

L’hôtel s’est fait voler les informations clients sans les en informer. J’ai donc été contacté par les pirates, qui connaissait toutes les informations personnelles de mon séjour donc évidemment je suis tombée dans le piège pensant que c’était l’hôtel qui me contactais.

2026-04-12 • via Nuitee
N
Nordine • couple • fr
1
2026-04-12 • via Nuitee
L
Laura • couple • fr
10
Magnifique séjour dans cet hôtel
Pros:

Tout

2026-04-09 • via Nuitee
J
Jade • couple • fr
10
2026-04-07 • via Nuitee
J
Javier • couple • ch
5
Pros:

La gentillesse

Cons:

Vieille douche,Le petit déjeuner c’est vraiment le minimum du minimum

2026-04-07 • via Nuitee
J
Jade • couple • fr
7
2026-04-07 • via Nuitee
L
Laurence • solo_traveller • fr
9
2026-04-07 • via Nuitee
V
Valérie • family_with_children • fr
9
J'y reviendrai
Pros:

Tout était absolument parfait !
Très bon accueil, très propre, avec un bâtiment qui nous fait replonger au Siècle derrière du temps des grands guides. Et bien sûr avec tout le confort et le faste.

Cons:

Une mauvaise odeur dans la salle de bain

2026-04-02 • via Nuitee
S
Stankie • solo_traveller • de
10
2026-04-02 • via Nuitee
D
Dean • family_with_children • us
3
Pros:

Nice people

Cons:

Toilets on second floor have no place to wash hands , as well, no hand sanitizers. Disease can spread fast
Even the 1st floor where the showers are yo< have to bring your own soap to clean hands
Very unsanitary

2026-04-02 • via Nuitee
U
Umberto • couple • it
10
Pros:

Accogliente,disponibili,pulita.

Cons:

Niente era tutto perfetto

2026-03-31 • via Nuitee
S
Sébastien • family_with_children • ca
10
Parfait!
Pros:

Tout est parfait!

2026-03-30 • via Nuitee