Hotel Best Western City Centre

Hotels
•
Best Western
7.7 (2560 reviews)
Square Victoria Regine 9 , Brussels , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Clean rooms
Cons:
Unpleasant odors
Staff unfriendliness
Some cleanliness issues

Categories

Cleanliness
7.05
Multiple reviews noted cleanliness issues, particularly concerning room upkeep.
Service
8.55
Staff was generally helpful and accommodating despite some reviews mentioning unfriendliness.
Location
8.05
Guests appreciated the location, with several noting its proximity to transit but some concerns about the surrounding area.
Room Quality
7.55
Rooms were described as clean but some reviews highlighted issues like odd socket placements and minor inadequacies.
Amenities
7.55
Basic amenities were present, but some guests mentioned missing items like a fridge.
Value for Money
8.05
Many guests felt the pricing was reasonable for the offered services, although some issues were noted.
Food and Beverage
7.05
Breakfast options were noted as satisfactory, but improvements were suggested for variety.
Overall Experience
7.75
Overall, the experience was positive, though various minor issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Experience sound-proofed rooms with flat-screen cable TVs, private bathrooms, and complimentary WiFi at Best Western City Centre. Enjoy a buffet breakfast each morning and unwind at the 24-hour bar offering a variety of drinks.

Convenient Location
Situated just a short walk from Grand Place and near Botanical Garden, our hotel provides easy access to Brussels-North Railway Station and Botanique Metro Station. Explore Rue Neuve shopping street and the Belgian Centre of Comic Strip Art within minutes.

Exceptional Services
Benefit from our 24-hour reception, tour desk assistance, and paid public parking. Let us help you plan your local activities while you indulge in the comfort and convenience of Best Western City Centre.

Important information:

Please note that there is paid public parking in front of the hotel. There are no other parking facilities.

Please note that the hotel does not have facilities or rooms for people who have difficulty walking due to handicap or physical impairments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2560 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 7.75
R
radoua • extended_group • ma
8
2026-02-14 • via Nuitee
K
KHAN • solo_traveller • gb
7
2026-02-13 • via Nuitee
S
Stella • couple • it
5
Pros:

Tutto sommato non troppo lontana dal centro e abbastanza prossima ai mezzi.
Disponibile la receptionist nel farci anticipare il check in di un’oretta

Cons:

Molto trascurate le stanze, non troppo pulite

2026-02-13 • via Nuitee
N
Nihat Eren • family_with_children • fr
8
2026-02-13 • via Nuitee
D
DIONISSIOS • solo_traveller • gr
7
2026-02-13 • via Nuitee
A
Anij • extended_group • us
10
2026-02-13 • via Nuitee
R
Rizwan • extended_group • gb
8
2026-02-13 • via Nuitee
R
Recep • couple • tr
8
2026-02-12 • via Nuitee
M
Martin • family_with_children • gb
8
Pros:

Staff were helpful on arrival. Breakfast was excellent.

Cons:

Shower room/toilet smelt mouldy, due to there being no extractor fan in there. The shower screen did not stop water soaking the floor. Lampshades missing from the bedside lights. No sockets at the bedsides.

2026-02-12 • via Nuitee
S
sara • family_with_children • pt
6
2026-02-12 • via Nuitee
P
Peltodoris • family_with_children • it
7
2026-02-11 • via Nuitee
O
Oğuzhan • couple • tr
8
Güzeldi
2026-02-10 • via Nuitee
J
Joseph • couple • lt
8
2026-02-09 • via Nuitee
B
Benzouien • extended_group • lu
8
Pros:

Disponible et rapide

Cons:

Dej

2026-02-09 • via Nuitee
Кристиян • family_with_children • bg
8
Pros:

How close it was to the city centre and the value you get for the price

Cons:

The mattress was a bit too soft

2026-02-09 • via Nuitee
T
Timothy • extended_group • gb
8
Convenient and good value
Pros:

Central and good value

Cons:

Flapping flags outside our window

2026-02-09 • via Nuitee
B
Ben Slimane • solo_traveller • be
6
2026-02-09 • via Nuitee
O
Olimpia • family_with_children • es
7
2026-02-08 • via Nuitee
S
Sami Ur Rehman • family_with_children • es
10
2026-02-08 • via Nuitee
T
Toro • extended_group • es
10
Excelente
Pros:

La atención del personal fue excelente.

Cons:

La altura del 🚽.

2026-02-08 • via Nuitee