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Facilities
Property facilities
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Meeting rooms
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Concierge service
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Elevator
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Conference space
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Hiking/biking trails nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Meeting rooms
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Smoke-free property
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Tours/ticket assistance
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24-hour business center
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Banquet hall
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Food and water bowls
Review Highlights
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Property Description
Luxurious Dining Experience
Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Modern Amenities
Hotel Des Balances offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event? The hotel has 1970 square feet of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self-parking is available onsite.
Central Location
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Book now to enjoy the elegant rooms with beautiful views!
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Property Policies
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Pets
Pets allowed
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General
Professional property host/manager
Location
Guest Reviews
We stayed in the room with the view of the river and it was beautiful. The location was ideal
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Very grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
Great hotel!
This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Nice size rooms. Clean and great service.
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Amazing place for vacation
Wouldn’t recommend this hotel. Lousy shower pressure, small rooms and average service. Don’t spend on this hotel.
This is a lovely hotel. Excellent service, comfortable beds, and lovely restaurant with a view. However, even by European standards the room was very small. It was uncomfortably small, and I thought it was worthwhile mentioning it here.
Great location! Took care of a problem I had to my satisfaction.
no parking
Lovely hotel in the old city with beautiful view across Lake at Jesuit Church. Terrace
restaurant food was good and view exceptional. Could easily walk to Chapel Bridge and tourist spots and good restaurants
Loved our stay here!
Friendly staff. Very central.
The room was cute and cozy. The bath tub didn’t work properly and the WiFi I had to ask for help since it didn’t load right away. Location is great
This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location.
This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
The view from our balcony room was magnificent!
View of the river, the lake & the surrounding mountains.
We were lucky to have sunny clear sky during our stay.
However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!!
We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!!
Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
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