Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (1009 reviews)
Chappelmattweg 4 , Küssnacht , CH

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 1009 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
M
Marianne Barbara • solo_traveller • ch
10
Pros:

Die Lage ist umwerfend, direkt am See. Schöns Pärkli mit Liegestühlen, Schatten😀.

2026-09-18 • via Nuitee
V
Verena • extended_group • ch
8
Pros:

Das Personal war sehr freundlich, die Lage absolut ruhig.

Cons:

Die Ausstattung ist etwas in die Jahre gekommen und eine Renovation würde dem Hotel gut anstehen.Es war etwas störend, dass man für das Frühstück in ein anderes Gebäude wechseln und dazu eine Autostrasse überqueren musste. Das Restaurant wirkte etwas düster.

2026-09-14 • via Nuitee
N
Nick • solo_traveller • be
7
2026-09-13 • via Nuitee
S
SIMONE • solo_traveller • lu
8
2026-09-12 • via Nuitee
C
Christine • solo_traveller • au
10
Brilliant stay
Pros:

Great room size woth sitting area. Location with easy access to public transport. Access to the lake for swimming. Friendly staff.

2026-09-09 • via Nuitee
D
danial • solo_traveller • ch
8
2026-09-08 • via Nuitee
K
Klaus • couple • de
9
in Allem , - sehr zufrieden :-)
Pros:

Lage 1A am See, Mitarbeiter*innen sehr freundlich, Wir fühlten uns sofort wohl. Zimmer und Balkon großzügig, - Bett sehr gut, sonstige Einrichtung ggf. etwas altbacken. Anlage sehr sauber, Seezugang mit grosszügier Liegewiese, Liegen etc. nur für Hotelgäste, - nebenan Standbistro auf öffentlicher Liegewiese. Frühstück und Speiserestaurant liegen auf der anderen Straßenseite ! Hervorragende Karte, - war sehr lecker. - Jetzt kommt´s: wir waren geschäftlich in Küssnacht für 2 Tage...... haben dann aber noch 2 Tage angehängt. Das sagt doch alles :-)

Cons:

ggf. Restaurant + Frühstück nicht im Hotel.

2026-09-07 • via Nuitee
B
bella provence • couple • fr
10
Een paradijs
Pros:

Een luxe van A tot Z, vriendelijk, behulpzaam. Onze hond was echt welkom, voor hem was er zelfs een kom en een hondenmat. Een zeer mooi interieur, alles in dezelfde stijl in overeenstemming met het gebouw. En dan zeker niet te vergeten het sublieme uitzicht op het meer, ramen die openschuiven, een verduistering store. Teveel om op te noemen.

2026-09-07 • via Nuitee
D
Dianna • couple • hu
8
Paid a lot for some nice memories.
Pros:

Nice location, private beach, cleanliness, free coffee and tea. The employees were also very kind.

Cons:

It is needed to pay for an open parking. The prices are generally very high, there are not body lotions in the room, no cotton buds. The breakfast was served in the Chalet across the street. It was always only one person working and the breakfast was not offering the variety we were expecting from a 4* hotel.

2026-09-06 • via Nuitee
F
Frank • couple • de
8
Luxuriöses Feriendomizil direkt am Vierwaldstätter See
Pros:

Tolle Lage direkt am See

Cons:

Mehrere Gebäude

2026-09-05 • via Nuitee
A
anthony • family_with_children • gb
10
Pros:

This hotel is great! Classic style and very comfortable and peaceful. The location is beautiful and the rooms are very nice and restful. Amazing for kids/families.

Cons:

We came 16 years ago and there was an indoor pool which isn’t there now but this doesn’t matter at all because the hotel is right on the lake and has its own swimming area (and pedalos).

2026-09-03 • via Nuitee
D
Dante • couple • au
7
Cons:

The restaurant wasn’t great

2026-09-02 • via Nuitee
U
Utku • family_with_children • de
6
2026-09-02 • via Nuitee
A
Angelique • couple • fr
9
C est exactement ce qu on attendait.
Pros:

Nous avons aimé la plage privée au bord du lac, le calme, la grande chambre, la propreté, le petit déjeuner, le professionnalisme du personnel.

Cons:

Rien

2026-08-31 • via Nuitee
P
Peter • couple • de
6
Geräumiges Zimmer in einer Ritterburg
Pros:

schöne Lage am See mit eigenem Badestrand. Sehr freundliches Personal

Cons:

keine Klimaanlage; das Frühstück war überteuert, für das was angeboten wurde. Das Personal war zwar freundlich, aber nicht hilfreich

2026-08-28 • via Nuitee
A
Annie • couple • fr
8
Pros:

joli jardin reposant près du lac avec fauteuils confortables.

Cons:

La décoration de l établissement manque de modernité et tt est trop sombre, notamment les chambres du 1er étage donnant coté parking et dont on ne peut lever les volets.

2026-08-24 • via Nuitee
C
christoph • couple • de
9
Sehr schön und warm
Pros:

Ein sehr schönes Hotel, direkt am Vierwaldstättersee mit schönen Zimmern auf den See, eigenem Strand und Parkplatz. Sehr freundliches und kompetentes Personal. Gutes Frühstücksbuffet. Angemessenes Preis-/ Leistungsverhältnis.

Cons:

Negativpunkt im Sommer: die Zimmer sind nicht klimatisiert und werden sehr warm. Schade!

2026-08-23 • via Nuitee
F
friedemann • solo_traveller • de
8
Pros:

Hotel direkt am See gelegen und Parkplätze reichlich vorhanden

Cons:

Ziemlich dunkel und sehr viel dunkler Einrichtung .
Frühstücksbuffet mittelmäßige Auswahl.
4 Tage Aufenthalt und jeden Tag die gleiche Wurst.

2026-08-21 • via Nuitee
C
Christian • family_with_children • de
8
2026-08-21 • via Nuitee
P
Pascal • couple • ch
10
Pros:

La plage privée de l’hôtel, le cadre naturel, le choix au petit déjeuner, la qualité des mets au restaurant

2026-08-19 • via Nuitee