Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (913 reviews)
Chappelmattweg 4 , Küssnacht , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 913 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
G
guidoker • solo_traveller • be
6
Pros:

Het rustig park aan het meer
Vriendelijk kuispersoneel

Cons:

Onvriendelijk personeel aan de receptie
Binnen overal donker

2026-05-23 • via Nuitee
A
Alexander • couple • lu
8
2026-05-20 • via Nuitee
A
Ayaz • family_with_children • sa
10
Pros:

Staff, facilities, scenery

Cons:

Not easy to find taxi

2026-05-19 • via Nuitee
T
Tanja • couple • de
9
2026-05-18 • via Nuitee
I
Iliesha • couple • gb
10
Very beautiful, warm comfortable
Pros:

Absolutely everything.
it was fabulous.
lots of character, absolutely stunning out the back garden
lovely people who work there, beautiful bedrooms

Cons:

I have nothing to say here I loved everything

2026-05-17 • via Nuitee
K
Kathryn • solo_traveller • fr
8
Pros:

Super location, very clean and comfy beds.

Cons:

Pillows were too soft

2026-05-15 • via Nuitee
K
Krishnan • family_with_children • fr
8
2026-05-15 • via Nuitee
S
Seherzada • solo_traveller • ch
10
Romantik Speziall
Pros:

Wir haben die Junior Suite mit Romantik Speziall gebucht. Das Zimmer war wirklich sehr schön mit Blick auf den See. Die Whirlpool Wanne ist ein Highlight im Zimmer. Es gibt eine grosse Terasse für Raucher und auch eine Pizzakarte, wenn man im Zimmer zusammen Essen möchte.

Cons:

Die Whirlpoll Wanne war etwas zu klein für 2 Personen. Wäre schön wenn man den alten Fernseher gegen ein neueres Modell (Smart TV) austauschen, wenn man z.B. einen Film auf Netflix schauen möchte.

2026-05-14 • via Nuitee
P
Pascal • couple • ch
9
2026-05-11 • via Nuitee
F
Franziska • couple • de
7
2026-05-10 • via Nuitee
R
Rosane • solo_traveller • ch
9
Pros:

L'emplacement au bord du lac, la petite plage privée, le parking.Le personnel serviable et aimable, qui parle français en plus.

Cons:

Les prix très chers du chalet suisse. Même pas de rabais pour les clients de l'hôtel. Le demi-litre deau du robinet facturé 5.- , c'est quand même exagéré.

2026-05-09 • via Nuitee
M
Maria • extended_group • ch
9
2026-05-09 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Grandioser Blick auf den See!!

2026-05-09 • via Nuitee
S
Sushanth Vishnu • solo_traveller • gb
9
2026-05-08 • via Nuitee
H
Hans • solo_traveller • fr
9
Excellent établissement
Pros:

Les chambres étaient parfaites, les extérieurs aussi, pareil pour le restaurant et le personnel a été très accueillant

Cons:

Rien

2026-05-08 • via Nuitee
K
Karl • couple • ch
5
Pros:

Lage des Hotels ist schön
Frühstück und Abendessen war gut

Cons:

Zimmer zu dunkel und renovazionsreif!
Restaurant nicht im Hotel

2026-05-07 • via Nuitee
W
Wenhua • extended_group • cn
9
2026-05-07 • via Nuitee
J
Johannes • couple • ch
10
SUPER - gerne wieder!
Pros:

Alles perfekt! Netter Empfang, Schönes Zimmer (Junior Suite). sehr bequemes Bett. Frühstück auch ausgezeichnet.

2026-05-06 • via Nuitee
N
Nicholas • couple • it
8
2026-05-04 • via Nuitee
D
Daniel • couple • ch
7
2026-05-03 • via Nuitee