Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (849 reviews)
Chappelmattweg 4 , Küssnacht , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 849 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
R
Reto • couple • ch
9
2026-02-08 • via Nuitee
A
Ante • couple • au
5
Pros:

The location and staff

Cons:

The rooms. Are outdated

2026-01-30 • via Nuitee
M
Mark • family_with_children • us
9
2026-01-25 • via Nuitee
Y
Yves • couple • be
8
2026-01-19 • via Nuitee
A
Azadeh • couple • us
5
2026-01-19 • via Nuitee
P
philippe • family_with_children • fr
7
Bon sejour
Pros:

Hôtel bien situé au bord du lac avec un paysage magnifique non loin de Lucerne.
Accueil parfait, bon petit dejeuner

2026-01-19 • via Nuitee
D
David • family_with_children • ch
10
2026-01-19 • via Nuitee
G
Gianna • family_with_children • ch
8
2026-01-19 • via Nuitee
T
Tony • couple • ch
10
2026-01-19 • via Nuitee
Y
Yves • couple • de
7
Pros:

Schöne Lage am See mit teilweisem Seeblick, vor dem Hotel am See verdecken Gebäude teilweise die Seesicht. Grosses Zimmer mit Balkon, ruhig, Zimmerausstattung passt gut zum Schloss-Hotel. Im Sommer sehr schöner Garten mit Seeanstoss.

Cons:

Keine Bar oder Restaurant direkt im Hotel, beides ist auf der anderen Strassenseite. Die Gänge sind mit unebenen Fliesen ausgelegt, die Rollkoffer erzeugen einen gewaltigen Lärm, schon morgens um 07.00 h, sehr unangenehm für Langschläfer....

2026-01-19 • via Nuitee
S
Sandro • solo_traveller • ch
10
2026-01-19 • via Nuitee
A
Alexey • family_with_children • de
8
Шато на берегу озера
Pros:

Старинный интерьер, интересная общая комната, прогулки вдоль озера и сауна вечером

Cons:

Отсутствие снега в зимние каникулы)

2026-01-18 • via Nuitee
I
ISO.Dämmtechnik.GmbH • solo_traveller • de
10
2026-01-14 • via Nuitee
N
Nadine • couple • ch
10
Top
Pros:

So gut wie alles

Cons:

Leichte Mängel im Zimmer, Türklinke

2026-01-13 • via Nuitee
H
Heinz • solo_traveller • at
10
Cons:

Zimmerbeleuchtung dunkel

2026-01-09 • via Nuitee
C
Corinne • couple • ch
8
C’était extraordinaire 👍🏼👍🏼👍🏼
2026-01-06 • via Nuitee
R
Reto • couple • ch
8
Cons:

Teilweise die Sauberkeit, technischer Zustand der Sanitäranlagen und Beleuchtung

2026-01-04 • via Nuitee
C
Chiharu • family_with_children • ch
8
Pros:

Sehr guter Aufenthalt. Das Restaurant war besonders gut.
Katsuobushi oben auf dem Lachs waren sehr kreativ. Der als Beilage servierte Lachsrogen war ebenfalls köstlich. Ich denke, Sie haben einen großartigen Chefkoch:)

Cons:

Als ich versuchte, die Lampe neben dem Bett zu benutzen, war sie mit Staub bedeckt. Das ist das Einzige, was ich bedaure, denn sonst war es sauber und sehr schön.

2026-01-03 • via Nuitee
M
Marina • family_with_children • ch
8
Escapada em familia👨‍👩‍👧🐕❤️🥂🍾
Pros:

Gostamos de tudo 😍lugar muito calmo, aconchegante, pessoal muito simpatico e atencioso, pequeno-almoço delicioso servido por pessoal muito atento e profissional, muito variado e produtos de otima qualidade, e a comida do restaurante é divinal, fomos muito bem acolhidos mesmo com alguma dificuldade nossa para falar a lingua os excelentes profissionais tudo fizeram para que nos sentisse-mos em casa 🙏somos muito gratos pelos maravilhosos momentos que passamos em familia . Os exteriores tambem sao magnificos, tem uma vista deslumbrante e o parque do hotel é fantastico a nossa cadelinha ficava muito feliz a cada passeio, foi mágico ,obrigado 🍻

Cons:

Nao ouve nada de que nao tenhamos gostado

2026-01-01 • via Nuitee
D
Diego • couple • ch
8
Pros:

Tolle Lage, gutes Frühstück, freundliches Personal

Cons:

Einrichtung ist in die Jahre gekommen. Duschwand defekt.

2025-12-31 • via Nuitee