Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (1009 reviews)
Chappelmattweg 4 , Küssnacht , CH
+41 41 854 54 54

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 1009 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
G
Gaurav • family_with_children • in
9
Excellent stay
Pros:

Clean, big rooms with quick access to the lake

2026-10-24 • via Nuitee
F
friedemann • solo_traveller • de
7
2026-10-22 • via Nuitee
A
Anja • couple • ch
10
Pros:

Sehr freundliches, aufgestelltes Personal. Fantastische Lage mit wunderschöner Seesicht

2026-10-19 • via Nuitee
S
Sonia • solo_traveller • us
9
Overall, the experience was quite positive, and I would stay there again… especially if I had a car.
Pros:

Staff members went above and beyond to provide guests with a pleasurable experience.
The breakfast selection was fresh, good quality and provided a little something for everyone.
The Gipfel rolls were exceptional! 💜
Laundry service was very helpful.
The bed was remarkably comfortable and a pleasant addition to the travel experience.

Cons:

The shower stall was frustratingly small and noisy with very poor drainage.
The drainage issue was somewhat improved, with the second repair attempt…
Thankful to find, and use, the fan tower in the room, as the room was hot throughout the night, even with opened windows.

The structure is charming and with the age comes creaky noises throughout the night. Takes a few nights to adjust to.

Taxi service back up the hill to the train stop should be improved.

2026-10-18 • via Nuitee
B
Bruno • couple • de
10
Schönes Hotel am Vierwaldstätter See
Pros:

Ein sehr schönes, "ritterliches" Hotel. Das Personal sehr freundlich und hilfsbereit. Das Zimmer sehr groß, im Stil des Hotels geschmackvoll eingerichtet. Das Doppelbett ein Riesentraum ( 2 m x 2 m ?) Und das Bad sehr modern und ziemlich neu, alles sehr sauber.Das Frühstück sehr umfangreich, es hat nichts gefehlt.
Leider auf der Durchreise nur für eine Nacht.

Cons:

Alles war perfekt.

2026-10-14 • via Nuitee
C
Caitlin • extended_group • us
10
A beautiful and romantic hotel!
Pros:

The hotel was beautiful and exceeded our expectations. The staff was incredibly friendly and helpful! The beds were comfortable, rooms clean and spacious. The interior's ambiance was incredible! It was raining when we were there, so we didn't get to explore the grounds, but we loved our stay.

2026-10-13 • via Nuitee
J
Jérôme • solo_traveller • ch
9
2026-10-12 • via Nuitee
T
Thomas • couple • ch
8
Gutes Preis-Leistung Verhältnis. Das Frühstück war besonders hochwertig mit einer grossen Auswahl und das Personal beim
Pros:

Die Lage ist wunderschön mit Blick auf den See. Das Zimmer war sauber und grosszügig mit genügend Sitzgelegenheiten. Uns hat besonders gefallen, dass das Zimmer keinen Teppich sondern Platten hatte.

Cons:

Uns hat ein Fliegengitter gefehlt. Es war sehr warm im Zimmer und beim lüften kamen sehr viele Insekten ins Zimmer.

2026-10-11 • via Nuitee
M
Mathias • couple • de
9
2026-10-11 • via Nuitee
J
Jekaterina • couple • de
8
Wunderbar! Wir kommen wieder
Pros:

Hilfsbereites Personal

2026-10-11 • via Nuitee
O
Ole • solo_traveller • dk
9
Cons:

Restauranten, som lå på den anden side af vejen, var under middel. Naborestauranten var til gengæld fremragende. Den hedder Caju og er brasiliansk

2026-10-09 • via Nuitee
A
Anton • couple • ch
9
Schöne Lage direkt am See
Pros:

Die Lage direkt am See ist sehr schön. Empfehlenswert auf jeden Fall ein Zimmer mit voller Seesicht. Das Frühstücksbuffet im Chalet ist reichhaltig und fein. Der Parkplatz direkt vor dem Hotel. Das Personal ist sehr freundlich.

Cons:

Das Hotel ist in die Jahre gekommen. Die Preispolitik ist seltsam: Von einem Tag auf den anderen ist das gleiche Zimmer 40% unter dem "Normalpreis", dann wieder teurer.

2026-10-09 • via Nuitee
M
Mark P. • couple • il
9
2026-10-08 • via Nuitee
H
Heidi • couple • us
9
A very relaxing comfortable stay.
Pros:

The room was spacious and very comfortable. The staff was always welcoming. A beautiful view of the lake. The restaurant was lovely.

Cons:

All was good

2026-10-07 • via Nuitee
J
jbuildingunlimited • couple • nl
8
mooi en relaxe dagen gehad.
Pros:

ontbijt was goed , locatie perfect en de gratis koffie en thee helemaal top.
mooi park met lig stoelen en zit lounge. top meteen aan het water.

Cons:

verlichting kamer kon iets beter, en misschien een ventilatie syteem of airco was ook goed geweest

2026-10-07 • via Nuitee
M
Marianne Barbara • solo_traveller • ch
10
Pros:

Die Lage ist umwerfend, direkt am See. Schöns Pärkli mit Liegestühlen, Schatten😀.

2026-09-18 • via Nuitee
V
Verena • extended_group • ch
8
Pros:

Das Personal war sehr freundlich, die Lage absolut ruhig.

Cons:

Die Ausstattung ist etwas in die Jahre gekommen und eine Renovation würde dem Hotel gut anstehen.Es war etwas störend, dass man für das Frühstück in ein anderes Gebäude wechseln und dazu eine Autostrasse überqueren musste. Das Restaurant wirkte etwas düster.

2026-09-14 • via Nuitee
N
Nick • solo_traveller • be
7
2026-09-13 • via Nuitee
S
SIMONE • solo_traveller • lu
8
2026-09-12 • via Nuitee
C
Christine • solo_traveller • au
10
Brilliant stay
Pros:

Great room size woth sitting area. Location with easy access to public transport. Access to the lake for swimming. Friendly staff.

2026-09-09 • via Nuitee