Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (856 reviews)
Chappelmattweg 4 , Küssnacht , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 856 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
D
De Marco • couple • ch
9
2026-04-10 • via Nuitee
C
claash • solo_traveller • de
8
Pros:

Sehr freundliches und zuvorkomende Mitarbeiter.

2026-04-10 • via Nuitee
J
Joachim • couple • de
7
Herrliche Lage am See, freundliches Personal. Ausstattung in die Jahre gekommen!
Pros:

Herrliche Lage direkt am See mit schönem Park und großzügiger Liegewiese.
Freundiches Personal, uriges Gebäude.
Sehr gutes Frühstück.

Cons:

Die Zimmerausstattung ist etwas in die Jahre gekommen, die Whirlpoolwanne im Zimmer müffelt und funktioniert auch nicht besonders. Stattdessen hätte man lieber das Bad renovieren sollen. Das Preis-/Leistungsverhältnis stimmt - wie fast überall in der Schweiz - überhaupt nicht. Die Schweiz preist sich gegenüber Österreich und Italien konsequent aus dem Markt, was natürlich auch an der Stärke des Franken liegt. Die Hotel- und Restaurantbetreiber in der Schweiz können einem Leid tun, bald werden hier nur noch Reiche und Einheimische einkehren.

2026-04-09 • via Nuitee
L
Lukas • couple • ch
8
2026-04-09 • via Nuitee
H
Heinz • solo_traveller • de
7
Ok
2026-04-06 • via Nuitee
S
Simon • couple • ch
7
2026-04-05 • via Nuitee
D
Dirk • family_with_children • de
9
2026-03-31 • via Nuitee
U
Ulrike • couple • ch
10
Schöne & außergewöhnliche Unterkunft
Pros:

Außergewöhnlich

Cons:

Alles gut

2026-03-29 • via Nuitee
A
ALEKSEY • family_with_children • ch
10
Pros:

понравилось все

2026-03-29 • via Nuitee
C
Christine • couple • ch
10
2026-03-29 • via Nuitee
D
Denise • family_with_children • ch
8
Pros:

Die wunnderbare, ruhige Lage mit Blick auf den See

Cons:

Wir fanden es schade, dass das Frühstück und Abendessen im gegenüberliegenden Betrieb ( Swiss Lodge - üver die Strasse) eingenommen werden musste..
Obwohl die Qualität und die Freundlichjeit des Personals nichts zu bemängeln gibt

2026-03-29 • via Nuitee
J
James • couple • us
10
Pros:

The staff at hotel and restaurant was excellent

2026-03-29 • via Nuitee
E
Eliane • couple • ch
9
Es war einfach alles stimmig
Pros:

Die Aussicht war super. Das Essen im Swiss Chalet hervorragend und die Bedienung excellent

Cons:

Das Wetter

2026-03-29 • via Nuitee
T
Teck Soon Kenneth • couple • sg
9
2026-03-29 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-03-27 • via Nuitee
A
Adi • solo_traveller • ch
9
Top Lage super Leute und ein tolles Ambiente
Pros:

Top Lage, sehr nettes Personal und super Zimmer. Die Pizzas die sie backen sind hervorragend. Alles in allem sehr gut. Es gibt noch eine Sauna die benützt werden kann und im Sommer ist es auch möglich direkt am See in einem Saunafass zu schwitzen :-)

Cons:

Alles gut und keine nennenswerten Dinge die erwähnt werden müssen. Das is hier jetzt schwierig da es sich um ein Pflichtfeld handelt um noch mehr zu schreiben!

2026-03-26 • via Nuitee
L
Larissa • family_with_children • ch
9
2026-03-22 • via Nuitee
G
Gissler • couple • de
10
Würde esvimmer wieder tun
Pros:

Frühstück gut lage überragend

Cons:

Gibt nix zu benäbgekdxausserxsonnexstrand und meer

2026-03-21 • via Nuitee
M
Michael • couple • de
10
2026-03-14 • via Nuitee
B
Bettina • couple • ch
8
2026-03-08 • via Nuitee