Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (949 reviews)
Chappelmattweg 4 , Küssnacht , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 949 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
N
Nigel • family_with_children • gb
10
Pros:

Lovely hotel with stunning location, great staff and excellent service.

2026-06-27 • via Nuitee
S
SHUICHI • couple • jp
6
暑すぎて、部屋でくつろげなかった。
Pros:

湖のほとりで景色もすごく綺麗で、古風な建物でとても素敵です。

Cons:

6月の初旬で気温が35度あり。エアコンもないので暑い。その影響でテレビも壊れていた。
ビーチタオルが油臭かった。
朝食会場等の場所の説明がわかりにくい。時間や駐車場代もわかりにくい、文章でで渡していただけるとありがたい。
ラウンジに水が置いてあったが、前の日からそのままでぬるい。

2026-06-27 • via Nuitee
S
Shayma • couple • jo
7
مكانه مناسب وإطلالته جميلة والمواقف متوفرة ، لكن يوجد حشرات والغرفة ضيقة
Pros:

مكانه مناسب، إطلالة جميلة

Cons:

وجود حشرات، الغرفة ضيقة

2026-06-27 • via Nuitee
R
Ransom • family_with_children • us
8
Pros:

My son loved the beach front and the little park next door. We found it hard to sleep due to the pillows (no support). The property was adorable but I definitely thought it was closer to the city when I booked but turns out due to the heat we spent most of our time at the water front!

Cons:

The pillows

2026-06-26 • via Nuitee
G
Gert-Jan • solo_traveller • nl
8
Fijn met verbeterpunten
Pros:

Prachtige ligging aanhet meer.
Uitstekend openbaar vervoer.

Cons:

Het uitzicht vanuit de kamer was alleen redelijk.
Te weinig stopcontacten.
Geen aparte douche.
Lawaaigd airco zonder handleiding.

2026-06-25 • via Nuitee
E
Eelco • solo_traveller • nl
8
Prima plek om te verblijven
Pros:

Mooie rustige locatie met prachtig uitzicht vanuit de tuin

Cons:

Helaas geen zwembad

2026-06-24 • via Nuitee
A
Ahmad • solo_traveller • de
8
2026-06-24 • via Nuitee
F
Fotios • extended_group • gr
7
Cons:

Παλιό ξενοδοχείο χωρίς ανακαίνιση σε όχι καλή τοποθεσία. Μόνο το μπάνιο του ήταν ανακαινισμένο.

2026-06-23 • via Nuitee
L
Lucius • couple • ch
9
Hotel mit wunderbarer Lage am See und sehr freundlichem Personal
Pros:

Ausgezeichnete Lage, sehr gutes und reichliches Frühstück, schöne Zimmer mit Seesicht, hoteleigener Strand

Cons:

Den Zimmer fehlt leider eine Klimaanlage für die heisse Jahreszeit

2026-06-22 • via Nuitee
H
Heinrich • family_with_children • de
8
nettes Hotel für Kurzaufenthalt
Pros:

sehr nettes Personal

Cons:

Zimmereinrichtung mittlerweile etwas in die Jahre gekommen und wirkt altbacken.

2026-06-22 • via Nuitee
H
Hans-Jürgen • couple • ch
5
2026-06-22 • via Nuitee
M
Maryam Yaghoubi • solo_traveller • se
8
2026-06-21 • via Nuitee
L
Lou • couple • ch
8
2026-06-20 • via Nuitee
S
Sandra • couple • ch
9
2026-06-20 • via Nuitee
G
Girish • solo_traveller • in
10
Pros:

Location of the property

2026-06-16 • via Nuitee
L
Lyall • solo_traveller • lb
10
such a lovely, lovely place!!!
Pros:

The charm, the convenience- so much to say! Everything was picture perfect- and to add to it- free parking and full breakfast!!!
It's the only place we've EVER stayed where minibar soft drinks are free!
Coffee and an amazing assortment of teas are always available.
The lake front is just stunning and we really hope to visit again!

Cons:

not a thing!

2026-06-10 • via Nuitee
Y
yigal • solo_traveller • il
10
Pros:

מיקום מצויין. שירות מעולה.

2026-06-10 • via Nuitee
H
Hamböck • couple • ch
8
2026-06-08 • via Nuitee
Y
Yevgeny • solo_traveller • il
10
Pros:

ארוחת בוקר טובה, מיקום מעולה על האגם, פינת קפה משותפת

Cons:

מיטות לא כל כך נוחות (קצת קשות) והיה ניתן לעשות חניה חינם לאורחי המלון

2026-06-07 • via Nuitee
M
Maria • solo_traveller • de
10
Pros:

Eine grandiose Lage an einem herrlichen Bergsee mit hoteleigenem Zugang.
Sehr schöne , große Zimmer mit bestem Blick.
Das Personal war sehr zuvorkommend und auch die Reinigungskräfte sehr freundlich und hilfsbereit.

Cons:

Das Hotelrestaurant und Frühstücksbuffet befanden sich im gegenüberliegenden Hotel.

2026-06-03 • via Nuitee