Boutique Hotel Weisses Kreuz - Adult only Hotel

Hotels
8.3 (1046 reviews)
Furrengasse 19 , Luzern , ch

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Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Temperature of food

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, like a bad room and small bathroom.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The location is consistently praised as excellent and very central.
Room Quality
7.65
Mixed sentiments due to small rooms and issues with amenities.
Amenities
8.18
Generally good amenities, but lack of air conditioning reported.
Value for Money
7.64
Some reviews suggest the pricing does not match quality expectations.
Food and Beverage
8.19
Breakfast options mentioned positively, though some comments noted temperature issues.
Overall Experience
8.66
Overall experiences were positive, with some caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Important information:

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.

Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1046 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
Davena • extended_group • au
10
Would stay here again.
Pros:

The location was perfect, one shop back from the water and in front of the covered bridge. It was a quick walk from the train station and had lots of restaurants in the surrounding streets.

Cons:

It was a little noisy being in the centre of the old town.

2026-05-16 • via Nuitee
O
Océane • solo_traveller • fr
8
2026-05-15 • via Nuitee
Y
Yevheniya • couple • us
9
2026-05-12 • via Nuitee
T
Thomas • couple • ch
9
2026-05-11 • via Nuitee
A
ANTONIO ALEXANDRE • solo_traveller • br
10
2026-05-10 • via Nuitee
T
Therese • couple • ch
5
2026-05-10 • via Nuitee
K
Karen • extended_group • us
10
Pros:

The location was great. Staff was wonderful and assisted us with some plans.

2026-05-10 • via Nuitee
T
Tina • family_with_children • us
9
Pros:

Beds were very comfy; fan over bed was perfect! Breakfast was very good.

Cons:

Shower very small, difficult to get in and out of.

2026-05-10 • via Nuitee
R
Roland • solo_traveller • ch
2
Die anderen Zimmer kann ich nicht beurteilen jedoch meines war zu teuer für die schlaflose Nacht.
Pros:

Die Lage ist toll. Alles sauber und gut ausgestattet. Personal freundlich.

Cons:

Das Zimmer ist sehr klein, jedoch das Bad noch kleiner man kann sich kaum drehen und in der Dusche schlägt man die Ellenbogen an. In der Nacht wurde ich stündlich von der Glocke der ca. 10m entfernten Kirche geweckt. Das Zimmer war zuoberst auf gleicher Höhe wie der Glockenturm. Da das Zimmer sich aufheizt von der Sonne kann man nicht mit geschlossenen Fenstern schlafen.

2026-05-10 • via Nuitee
C
Carmen • couple • de
8
Gutes Hotel für einen Kurztrip
Pros:

Großes Zimmer mit zwei Sesseln, zentral in Luzern

Cons:

Frühstücksraum im fensterlosen Untergeschoss

2026-05-09 • via Nuitee
J
James • couple • us
9
Helpful staff, central location, good breakfast.
Pros:

Staff was truly exceptional, helping resolve a personal issue that was not related to the hotel at all. Central location in a pedestrian only area is plus.

2026-05-09 • via Nuitee
C
Christian • couple • ch
8
Schönes Hotel an top Lage.
Pros:

Sehr zentrale Lage.

Cons:

Strassenlärm wegen der zentralen Lage. Aber ok

2026-05-08 • via Nuitee
D
Doreen • couple • de
9
2026-05-08 • via Nuitee
D
Dwight • extended_group • us
7
Pros:

Location was fantastic. Staff was great.

Cons:

The room size was fine. The bathroom was incredibly small.

2026-05-08 • via Nuitee
H
Herbert • solo_traveller • at
9
Pros:

Sehr schöne Zimmer, groß, sauber und geschmackvoll eingerichtet. Sehr bequeme Betten. Wasser und Kaffee im Zimmer vorhanden und kostenlos. Sehr freundliches, hilfsbereites Personal. Frühstück ist sehr lecker.
Das Hotel ist in zentraler Lage und vom Bahnhof in wenigen Minuten erreichbar. Das Hotel hat ein Restaurant im Haus, sehr zu empfehlen und als Hotelgäste bekommt man 10 Prozent Rabatt.

Cons:

War alles top

2026-05-07 • via Nuitee
B
Ben • couple • be
7
Mooi gelegen hotel metveel minpunten!
Pros:

Ligging

Cons:

Kamer te warm, plafondventilator hielp niet echt. Er was een smarttv in de kamer maar je kon geen netflix opvragen en geen chromecast aansluiten. Ook het internet viel constant uit waarna je moeite had om terug te verbinden. Dat zou beter kunnen voor een hotel van die prijsklasse (290€/nacht)!

2026-05-06 • via Nuitee
N
Nicole • couple • ch
9
2026-05-04 • via Nuitee
S
Stephane • couple • ch
10
2026-05-04 • via Nuitee
P
Paul • extended_group • us
6
One male Receptionist was very rude and disrespectful.
Pros:

Rooms and everything was Neat and clean

Cons:

Very small bathroom. Very small rooms

2026-05-03 • via Nuitee
M
Melanie • solo_traveller • ch
10
Pros:

alles. Wir waren sehr spontan da und wurden total überzeugt. Wir würden wieder dieses Hotel wählen

2026-05-03 • via Nuitee