Boutique Hotel Weisses Kreuz - Adult only Hotel

Hotels
8.3 (958 reviews)
Furrengasse 19 , Luzern , ch

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Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Temperature of food

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, like a bad room and small bathroom.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The location is consistently praised as excellent and very central.
Room Quality
7.65
Mixed sentiments due to small rooms and issues with amenities.
Amenities
8.18
Generally good amenities, but lack of air conditioning reported.
Value for Money
7.64
Some reviews suggest the pricing does not match quality expectations.
Food and Beverage
8.19
Breakfast options mentioned positively, though some comments noted temperature issues.
Overall Experience
8.66
Overall experiences were positive, with some caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Important information:

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.

Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 958 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
N
Nicole • couple • ch
8
Pros:

Es war alles gut...Zimmer Bad alles sauber. Einzig ein starker Geruch war im Zimmer aber ich weiss nicht woher es kam...kaffee und tee auf dem Zimmer 👍

2026-03-06 • via Nuitee
C
christian • solo_traveller • ch
8
2026-03-06 • via Nuitee
M
María Alejandra • couple • uy
10
Espectacular!!!!
Pros:

Exelente todo !! Y Archi fué lo mejor!!! pudimos comunicarnos y nos ayudó en todo !!!

2026-03-05 • via Nuitee
B
barbara gasser • solo_traveller • ch
8
Pros:

Ich bewohnte das Zimmer 501, mit der schönen Terrasse ein echter Traum

2026-03-04 • via Nuitee
S
Sonja • solo_traveller • ch
7
Für einen kurzen Aufenthalt gut.
Pros:

Das Bett war bequem, und praktisch für mich.

Cons:

Das Bad ziemlich klein aber für mich okay,was mir gefehlt hat in der Dusche das es nichts hatte für die Sicherheit nicht auszutauschen, aber sonst okay.

2026-03-04 • via Nuitee
I
Ian • solo_traveller • au
10
2026-03-04 • via Nuitee
P
Paul • couple • at
9
Herrlich,wir kommen wieder!
Pros:

Die Lage ist ausgezeichnet,direkt am Wasser und in der Innenstadt,10 min.vom Bahnhof entfernt

Cons:

Duschkabine (wie überall in der Schweiz sehr klein)

2026-03-03 • via Nuitee
G
Gábor • couple • de
7
2026-03-02 • via Nuitee
S
Seraina • extended_group • ch
7
2026-03-01 • via Nuitee
N
Nicolas • couple • fr
9
2026-03-01 • via Nuitee
A
Alice • solo_traveller • ch
8
Pros:

Nice comfortable room, just like on the picture.
Free water is always appreciated and there is free coffee in the room for those who drink it.
Also a mini fridge.
Right in the old town, great location.
I could open the window which is always nice.

Cons:

Might not be the best option in the summer, as I had an attic room which gets hot quickly and I doubt the ceiling fan would help much in a heat wave.

2026-03-01 • via Nuitee
W
walter • couple • ch
9
2026-02-28 • via Nuitee
A
Antonia • extended_group • ch
9
2026-02-28 • via Nuitee
P
peter • couple • ch
7
Lucerna sempre bella
Pros:

Posizione centrale

Cons:

Servizio con doccia troppo piccola con l’entrata doccia angolare fatto per i super super magri, o meglio per i righelli.

2026-02-28 • via Nuitee
E
Esther • solo_traveller • ch
9
2026-02-28 • via Nuitee
L
laura • couple • it
8
2026-02-28 • via Nuitee
O
Ornella • couple • ch
9
2026-02-26 • via Nuitee
M
Marléne • couple • ch
10
Pros:

Eir waren an der Luzerner Fasnacht im Hotel. Wir werden nächstes Jahr wieder kommen! Einfach die perfekte Lage. Wunderschön!

Cons:

Es hat uns alles gefallen!

2026-02-25 • via Nuitee
I
Ilieva • solo_traveller • ch
8
Overall, would stay here again. Thank you :)
Pros:

Great location, comfortable bed, clean, friendly and helpful staff.

Cons:

Breakfast was ok, happy that it was included but a couple of things could have been fresher.

2026-02-23 • via Nuitee
A
Aibarsha • solo_traveller • ch
9
2026-02-22 • via Nuitee