Boutique Hotel Weisses Kreuz - Adult only Hotel

Hotels
8.3 (984 reviews)
Furrengasse 19 , Luzern , ch

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Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Temperature of food

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, like a bad room and small bathroom.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The location is consistently praised as excellent and very central.
Room Quality
7.65
Mixed sentiments due to small rooms and issues with amenities.
Amenities
8.18
Generally good amenities, but lack of air conditioning reported.
Value for Money
7.64
Some reviews suggest the pricing does not match quality expectations.
Food and Beverage
8.19
Breakfast options mentioned positively, though some comments noted temperature issues.
Overall Experience
8.66
Overall experiences were positive, with some caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Important information:

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.

Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 984 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
A
Aftab • solo_traveller • de
8
2026-04-18 • via Nuitee
L
Lei • solo_traveller • au
9
Very comfortable stay
Pros:

Very central location. It is close to train station and surrounding by many good restaurants along the lakeside. The vibe was very good during day and night. Access to the hotel is easier to walk along the lakeside instead of following the google map. Room is small as usual in Europe. You have everything you needed.

Cons:

Nothing

2026-04-16 • via Nuitee
D
DENISE • solo_traveller • br
2
Sino ao lado atrapalhou o sono!
Pros:

Localização próxima a ponte e a área turística.

Cons:

Quarto e banheiro muito pequenos.
Quarto barulhento… tem uma igreja ao lado que toca o sino de madrugada de 1 em 1h… atrapalhou muito o sono.. não sei dizer se sempre ocorre isso … mas foi uma experiência ruim.

2026-04-15 • via Nuitee
U
Umbi • couple • ch
9
2026-04-13 • via Nuitee
E
Estefanía • solo_traveller • es
8
Hotel cómodo con una excelente ubicación
Pros:

Ubicación excepcional

Cons:

El ruido del bar de bajo a primera hora de la mañana

2026-04-13 • via Nuitee
A
Antonella • couple • ch
8
2026-04-13 • via Nuitee
B
Blackwood • solo_traveller • us
8
Friendly staff at great location w petite rooms
Pros:

Amazing front desk staff- extremely helpful and friendly. Comfortable bed. Small breakfast room, though with a complete/well-stocked continental buffet with all the usual options (including warm dishes) - and again, extremely pleasant staff.

Cons:

Rooms and bathrooms are small. Corner shower, and bathroom in general, is especially small to the point it could be hard for some bigger people to navigate.

2026-04-10 • via Nuitee
B
Blackwood • solo_traveller • us
8
Friendly staff at great location w petite rooms
Pros:

Amazing front desk staff- extremely helpful and friendly. Comfortable bed. Small breakfast room, though with a complete/well-stocked continental buffet with all the usual options (including warm dishes) - and again, extremely pleasant staff.

Cons:

Rooms and bathrooms are small. Corner shower, and bathroom in general, is especially small to the point it could be hard for some bigger people to navigate.

2026-04-10 • via Nuitee
A
Alba • couple • es
8
Pros:

Se encuentra al lado de los principales monumentos a visitar. Cerca de la estación de tren. Habitaciones cómodas. Desayuno correcto aunque poca variedad.

Cons:

El baño es pequeño y resulta incómodo.

2026-04-07 • via Nuitee
P
Pierre-François • couple • ch
10
Pros:

L'emplacement, la propreté et la gentillesse du personnel. Son professionnalisme aussi.

2026-04-07 • via Nuitee
F
Freideriki • couple • gr
7
2026-04-07 • via Nuitee
T
Tanja • extended_group • at
9
2026-04-06 • via Nuitee
F
Francesca • couple • it
8
Confort e praticità a Luserna
Pros:

Accoglienza e praticità. Posizione centrale

Cons:

Abbiamo avuto qualche problema col soggiorno perché la stanza non era stata arieggiata dopo il tinteggio delle pareti, perciò abbiamo dovuto dormire con le finestre aperte e nonostante questo l' odore era poco sopportabile.
La struttura ci ha rimborsato parte del soggiorno come risarcimento del disservizio.

2026-04-03 • via Nuitee
S
Schrob68 • solo_traveller • ch
8
2026-04-01 • via Nuitee
H
Hong • extended_group • au
9
2026-04-01 • via Nuitee
F
Frank • couple • ch
8
2026-03-31 • via Nuitee
D
Dr. Reinhard • extended_group • de
7
Hat gefallen
Pros:

Die Lage war super. Frühstück war okay. Dusche sehr gut

Cons:

Leider ist es sehr schwer mit Auto vorzufahren. Bei der Abreise haben wir kurz die Regeln gebrochen .

2026-03-31 • via Nuitee
S
Sonja • couple • ch
9
2026-03-31 • via Nuitee
D
Daniel • couple • ch
8
Hübsches kleines Altstadthotel.
Pros:

Sehr freundlicher Empfang an der Reception. Das vergessene Ladekabel wurde uns gratis nachgesandt.
Das Zimmer ist hübsch eingerichtet jedoch
eher klein. Das Bad ist sehr eng. Die Lage ist top, direkt an der Reuss mit vielen Restaurants und Geschäften.

Cons:

An Markttagen ist es schon am frühen Morgen laut. Die Kirchenglocken schlagen über die ganze Nacht die Stundenzeiten.
Sehr kleines Bad.

2026-03-30 • via Nuitee
B
Birgit • couple • de
9
Gerne wieder!
Pros:

Die Lage ist perfekt. Das Frühstück war sehr gut, tolle Produkte von bester Qualität.

Cons:

Das Bad war sehr sehr klein.

2026-03-30 • via Nuitee