Hotel Chalet Swiss

Hotels
8.3 (2996 reviews)
Seestrasse 22 , Interlaken , CH

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
7.76
Some negative mentions about cleanliness due to bug infestations.
Service
9.23
Staff received positive feedback for being lovely and accommodating.
Location
9.27
Good location near restaurants and transportation.
Room Quality
7.22
Concerns regarding noise and comfort in rooms.
Amenities
8.25
Basic amenities provided, but could improve in sound insulation.
Value for Money
8.21
Generally seen as good value for location and amenities.
Food and Beverage
8.26
Breakfast and food options received favorable reviews.
Overall Experience
8.23
Mixed experiences, some enjoyed while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Panoramic Mountain Views
Experience stunning vistas of the Eiger, Mönch, and Jungfrau mountains from our traditional chalet-style hotel in Interlaken.

Relaxation and Convenience
Unwind in the sauna, savor a drink at the bar, and stay connected with complimentary WiFi during your stay.

Ideal Location
With a ski bus stop to the Jungfrau ski area just outside and free access to Interlaken's public buses, exploring the area is effortless. The Interlaken West Train Station is also within an 8-minute walk.

Book now to indulge in a memorable Swiss getaway at our charming mountain retreat.

Important information:

Different policies may apply for the following conditions:

- Bookings of 6 rooms or more
- Bookings for 10 people or more

Please note that parking is offered on site, cannot be reserved and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.3
Based on 2996 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
S
Stefan • couple • ch
6
2026-09-19 • via Nuitee
I
Ines • solo_traveller • ch
9
2026-09-19 • via Nuitee
A
Andrea • solo_traveller • at
8
Eine gute Wahl für einen Kurzaufenthalt
Pros:

Sehr freundliches Personal, gutes Frühstück, zentrale Lage mit Bushaltestelle vor dem Hotel

Cons:

Zimmer abgewohnt

2026-09-19 • via Nuitee
A
ALBNDARI • solo_traveller • sa
5
إقامة سئية لن تتكرر
Pros:

لاشئ

Cons:

كل شي
السعر
الموقع
الاثاث قديم
دورات المياه والمواد الاستهلاكية غير متوفرة
الإفطار غير منوع ومحدود جدا
تعامل موظفات الاستقبال غير لائق

2026-09-18 • via Nuitee
E
edmonds • solo_traveller • gb
8
A very enjoyable stay.
Pros:

They up graded me to a double room

Cons:

Nothing much really. A bit out of town but only 10mins walk to rail/bus station.

2026-09-18 • via Nuitee
J
Jan • solo_traveller • nl
8
Pros:

Het personeel is supervriendelijk, vooral Camila

Cons:

Het ontbijt is matig

2026-09-17 • via Nuitee
A
Alipio • solo_traveller • au
9
Pros:

The property was in a good area in interlaken and the staffs were very nice and helpful.

2026-09-17 • via Nuitee
D
Dor • family_with_children • es
3
Pros:

The staff was nice

Cons:

Old rooms with old design and an old bathroom for a price that's not worth it, and a poor breakfast.

2026-09-17 • via Nuitee
T
Tabassum • family_with_children • gb
10
2026-09-17 • via Nuitee
F
Fatma • couple • kw
9
2026-09-16 • via Nuitee
E
elmira • couple • ir
5
2026-09-14 • via Nuitee
M
Mohamed • couple • ae
7
جيده
Pros:

المكان

Cons:

لا يوجد تكيف

2026-09-14 • via Nuitee
M
Martien • couple • nl
7
Prima
Pros:

Het is een wat ouder hotel. Daarom zijn de faciliteiten wat beperkt, zoals geen airco en geen koelkast op de kamer. Voor de rest prima met een lekker en uitgebreid ontbijt en zeer vriendelijk en attent personeel. Zwitserland is wel duur, dus ook onze kamer was flink aan de prijs.

Cons:

zie boven

2026-09-14 • via Nuitee
K
kian • family_with_children • il
8
המיקום נוח וקרוב לתחנת הרכבת היה חם ולא היה מזגנים ומקרר בחדר .היה מאווררים וזה לא מספיק
Pros:

הארוחה יכולה להיות יותר עשירה ממה שהיה לנו
אבל אפשר להגיד שהיא בסדר . אני אישית הייתי מסתפק במה שהגישו לנו בארוחת הבוקר

2026-09-13 • via Nuitee
S
Sohan • extended_group • ch
7
Pros:

L’emplacement, chambre et service correct

Cons:

Salle de bain et terrasse sur le parking

2026-09-13 • via Nuitee
F
Fahad • extended_group • ca
4
2026-09-13 • via Nuitee
M
McVay • solo_traveller • au
6
2026-09-12 • via Nuitee
K
Kamran • family_with_children • it
10
2026-09-11 • via Nuitee
Y
Youngwoong • solo_traveller • kr
9
2026-09-09 • via Nuitee
D
Dianne • solo_traveller • au
10
2026-09-09 • via Nuitee