Hotel Chalet Swiss

Hotels
8.3 (2975 reviews)
Seestrasse 22 , Interlaken , ch
+41 41 562 76 60

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
7.76
Some negative mentions about cleanliness due to bug infestations.
Service
9.23
Staff received positive feedback for being lovely and accommodating.
Location
9.27
Good location near restaurants and transportation.
Room Quality
7.22
Concerns regarding noise and comfort in rooms.
Amenities
8.25
Basic amenities provided, but could improve in sound insulation.
Value for Money
8.21
Generally seen as good value for location and amenities.
Food and Beverage
8.26
Breakfast and food options received favorable reviews.
Overall Experience
8.23
Mixed experiences, some enjoyed while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Panoramic Mountain Views
Experience stunning vistas of the Eiger, Mönch, and Jungfrau mountains from our traditional chalet-style hotel in Interlaken.

Relaxation and Convenience
Unwind in the sauna, savor a drink at the bar, and stay connected with complimentary WiFi during your stay.

Ideal Location
With a ski bus stop to the Jungfrau ski area just outside and free access to Interlaken's public buses, exploring the area is effortless. The Interlaken West Train Station is also within an 8-minute walk.

Book now to indulge in a memorable Swiss getaway at our charming mountain retreat.

Important information:

Different policies may apply for the following conditions:

- Bookings of 6 rooms or more
- Bookings for 10 people or more

Please note that parking is offered on site, cannot be reserved and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.3
Based on 2975 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
V
Verma • solo_traveller • in
7
Pros:

Reception Staff were good and very friendly.
Heritage style rooms

Cons:

Small lift
Limited breakfast

2026-08-29 • via Nuitee
D
Dominique • solo_traveller • fr
9
Pros:

Le cadre

Cons:

Rien

2026-08-28 • via Nuitee
R
Rupinder • solo_traveller • gb
8
Pros:

Very good location to go around staff was helpful

Cons:

Just need more options for breakfast

2026-08-27 • via Nuitee
C
Cristian leonardo • family_with_children • co
9
2026-08-25 • via Nuitee
M
Madeleine • solo_traveller • ch
1
Je ne recommande pas cet hôtel !
Pros:

L'accueil était satisfaisant.

Cons:

Il faisait trop chaud dans la chambre, pas d'air conditionné. La chambre était trop sombre en pleine journée. Aucune souplesse pour l'entrée dans la chambre, malgré le fait que j'ai 90 ans ils n'ont pas fait une dérogation au règlement pour que je puisse me reposer. Pas de possibilité de boire un café ou un thé dans l'hôtel.
Je suis reparti le soir même, même si j'avais réservé et payé trois nuits.

2026-08-24 • via Nuitee
A
ACHIKAM • solo_traveller • il
2
3/10
Cons:

There is no air conditioning. The hotel is outdated. You can hear every step from the room next door. The rooms are very noise.not recomend

2026-08-24 • via Nuitee
S
shelly • solo_traveller • us
8
Pros:

Staff was friendly and accommodating

Cons:

Updated rooms, refrigerator and ac

2026-08-24 • via Nuitee
S
Sonam • solo_traveller • fr
10
2026-08-24 • via Nuitee
C
Carlos • solo_traveller • br
8
Pros:

Localização

Cons:

Sem ar condicionado no quarto

2026-08-22 • via Nuitee
D
Duílio • solo_traveller • br
9
Pros:

Café da manhã maravilhoso, atendimento excelente e um ótimo clima de chalé suíço

Cons:

No verão, faz muito calor e não tem ar condicionado, apenas ventilador e que ajuda a amenizar, mas não resolve totalmente o problema

2026-08-22 • via Nuitee
F
Francis • couple • fr
8
2026-08-22 • via Nuitee
M
MARY • solo_traveller • au
5
OK but not great
Cons:

No air conditioning, bed’s uncomfortable

2026-08-18 • via Nuitee
A
Andrey • solo_traveller • il
7
2026-08-18 • via Nuitee
D
Dianne • solo_traveller • au
10
Lovely hotel close to old town
Pros:

New and lovely beds and bathrooms

Cons:

Nil

2026-08-18 • via Nuitee
Y
YI • solo_traveller • cn
9
Pros:

非常干净。早餐很好吃。每天整理房间都做的很好。本来以为住在西站会不方便，其实配上公交卡，还是很方便的。

Cons:

天气热的时候，没有空调有点不舒服。

2026-08-18 • via Nuitee
J
Jeannie • family_with_children • us
10
Excellent location, good breakfast and terrific, informative and friendly staff!
Pros:

Excellent location to restaurants, train and bus, with slight view of Yungfrau from our balcony. Very comfortable room and beds, and good breakfast!

Cons:

Recommend arriving to breakfast early before they run out of some items! Breakfast is really good, but limited when crowded.

2026-08-17 • via Nuitee
A
Alejandra • solo_traveller • co
5
Overall, my stay was pleasant, and the staff was very attentive, but the room was extremely small, uncomfortable, and ho
Pros:

The staff was always very attentive

Cons:

I was assigned an extremely small, uncomfortable, and hot room. There was never a photo of this room shown in the hotel’s advertising. It’s also a little farther from the city center.

2026-08-17 • via Nuitee
U
Ummahan • solo_traveller • fr
10
Pros:

Rien à redire. Bel emplacement, personnel sympa, chambre propre et bien équipée. Petit-déjeuner varié. Je recommande

2026-08-17 • via Nuitee
K
Kin Chue • solo_traveller • sg
7
2026-08-17 • via Nuitee
A
Ankit • family_with_children • gb
10
2026-08-16 • via Nuitee