Hotel Chalet Swiss

Hotels
8.3 (2862 reviews)
Seestrasse 22 , Interlaken , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
7.76
Some negative mentions about cleanliness due to bug infestations.
Service
9.23
Staff received positive feedback for being lovely and accommodating.
Location
9.27
Good location near restaurants and transportation.
Room Quality
7.22
Concerns regarding noise and comfort in rooms.
Amenities
8.25
Basic amenities provided, but could improve in sound insulation.
Value for Money
8.21
Generally seen as good value for location and amenities.
Food and Beverage
8.26
Breakfast and food options received favorable reviews.
Overall Experience
8.23
Mixed experiences, some enjoyed while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Panoramic Mountain Views
Experience stunning vistas of the Eiger, Mönch, and Jungfrau mountains from our traditional chalet-style hotel in Interlaken.

Relaxation and Convenience
Unwind in the sauna, savor a drink at the bar, and stay connected with complimentary WiFi during your stay.

Ideal Location
With a ski bus stop to the Jungfrau ski area just outside and free access to Interlaken's public buses, exploring the area is effortless. The Interlaken West Train Station is also within an 8-minute walk.

Book now to indulge in a memorable Swiss getaway at our charming mountain retreat.

Important information:

Different policies may apply for the following conditions:

- Bookings of 6 rooms or more
- Bookings for 10 people or more

Please note that parking is offered on site, cannot be reserved and is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 5 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2862 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
C
Clar • extended_group • es
10
Un lloc tranquil a un entorn espectacular
2026-06-06 • via Nuitee
M
Marianne • solo_traveller • ch
9
Pros:

Essen

2026-06-05 • via Nuitee
B
BAR Xiaomi Redmi14 • solo_traveller • ch
7
2026-06-04 • via Nuitee
L
Lauritz Høedt • solo_traveller • dk
8
Pros:

God morgenmad med åbent frem til kl. 10:00. Meget venligt personale der gerne hjælper med vejledning til ting at lave og et meget rent hotel med daglig rengøring hvis det ønskes.

Cons:

Værelset var lige til den lille side og så skal man være opmærksom på at der ikke er aircondition da det vil være en deal breaker for nogen.

2026-06-03 • via Nuitee
J
Jonathan • solo_traveller • ch
5
Fine for one night if you have ear plugs.
Pros:

Low price and easy parking.

Cons:

Breakfast set up. Creaking floors.

2026-06-03 • via Nuitee
D
dhupar • solo_traveller • us
8
Staff was very nice. Location was good. The only problem I had was it was very hot and there was no air-conditioning fan
Pros:

Location

Cons:

No air conditioning

2026-06-03 • via Nuitee
D
david • extended_group • pt
8
2026-06-03 • via Nuitee
Z
zhiqiong • solo_traveller • it
1
极差
Pros:

我明明没有入住

Cons:

没有提前告知旅客 恶意收取费用

2026-06-03 • via Nuitee
T
Taoufik • couple • ma
2
Pros:

Posezione

Cons:

Camere anni 60

2026-06-03 • via Nuitee
L
Luciana • couple • ar
9
Buena ubicación, cómodo y buen desayuno
Pros:

Cómodo, limpio, bien ubicado y muy bueno el desayuno

2026-06-02 • via Nuitee
L
Leslie • family_with_children • us
8
This chalet is centrally located for convenience to the train station. I would return in the future.
Pros:

The staff were lovely and helpful. The room was comfy and adequate for one person. Breakfast was a nice buffet.

Cons:

Nothing needed improvement as this is an older building.

2026-06-02 • via Nuitee
D
DABALA • couple • ro
9
Sejur placut
Pros:

Locatie buna, mic dejun gustos, personal amabil.

Cons:

Din camera de sus se auzea fiecare pas al celor care o ocupau, pentru ca scartaia parchetul/ podelele .A fost deranjant mai ales noaptea.

2026-06-01 • via Nuitee
E
Elis • solo_traveller • bg
10
2026-05-31 • via Nuitee
R
Ritu • solo_traveller • in
5
2026-05-31 • via Nuitee
S
SANDEEP • family_with_children • in
8
Pros:

location

Cons:

washroom

2026-05-29 • via Nuitee
K
Kimberley • solo_traveller • gb
8
2026-05-29 • via Nuitee
C
Carlos • solo_traveller • mt
5
2026-05-28 • via Nuitee
D
David • solo_traveller • th
4
Cons:

Incredibly noisy

2026-05-27 • via Nuitee
N
Necla • solo_traveller • tr
1
The worst ever
Pros:

Nothing

Cons:

Rude personnel..bad Rooms ..safety is not provided..somebody entered in my room in the morning while I was sleeping..

2026-05-27 • via Nuitee
A
Anonymous • solo_traveller • ch
4
Not value for money
Pros:

The room was clean
The style of the room was good
The breakfast was good
Close to the train station
Could hear the sound of birds from outside
Building structure was nice

Cons:

Very noisy room, I could even hear the snorting of neighbor and what they talk even when wasn't loud.
I could hear sound of people from the street even when the windows completely closed.
I though, I already paid in full but when arrived, they ask for city tax which wasn't include in the payment online.
The hotel price was very expensive and I was expect higher quality as I already booked hotels in Switzerland with similar quality and cheaper price, even they have been cheaper accommodations but I select this as it has a better ranking but didn't meet my expectation compare to the price.
In neighbor there have been bars and I saw several drunk people at night which make area unsafe at night.

2026-05-26 • via Nuitee