Hotel Toscana

Hotels
7.1 (2184 reviews)
Jungfraustrasse 19 , Interlaken , CH
+41 33 823 30 33

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.6
There were multiple mentions of dirtiness, with specific complaints about cleanliness in the bathroom and bedroom.
Service
8.1
Mixed sentiments; some reviews mentioned helpful staff while others reported unfriendliness, leading to a moderate positive rating.
Location
8.6
Consistently praised for its central location and proximity to amenities.
Room Quality
7.1
Comments on the room quality were mixed, with some mentioning poor decor and noise issues.
Amenities
6.6
Noted absence of certain amenities like a kitchen and breakfast service; also included complaints about poor quality towels.
Value for Money
7.1
Some perceived it as expensive for the quality but others felt it was reasonable for a short stay.
Food and Beverage
6.6
No breakfast service was highlighted as a downside, but quality of food not extensively discussed.
Overall Experience
7.1
General experience was mixed; while some guests appreciated certain aspects, significant negative feedback influenced the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Central Location in Interlaken
Hotel Toscana is ideally situated in the heart of Interlaken, right next to the picturesque Hoehematte park. Enjoy the convenience of being in the pedestrianized centre, surrounded by boutiques, banks, and even a casino, all within walking distance.

Comfortable Rooms with Park Views
Each room at Hotel Toscana offers a cozy retreat with modern amenities. Relax in front of the flat-screen TV, enjoy a cup of tea from the provided facilities, and take in stunning views of the park. During festivals, guests can even catch a glimpse of the fireworks from their rooms.

Convenient Facilities and Activities
Guests have access to free WiFi, computers, and printers in the common lounge. For adventure seekers, the hotel offers bicycle rentals and thrilling paragliding experiences. With the train stations and port nearby, exploring Interlaken is a breeze.

Book your stay at Hotel Toscana now for an unforgettable experience in Interlaken!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that there are only limited parking spaces at the hotel. Parking cannot be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.1
Based on 2184 reviews
Cleanliness: 5.6
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
A
Andy • couple • cn
10
Good location
2026-09-17 • via Nuitee
S
SALIL • family_with_children • us
3
Average
Pros:

No breakfast. Poor value for the money

Cons:

Small rooms. Poor cleanliness.
No value for the money

2026-09-17 • via Nuitee
B
Brandon • couple • us
1
Do not atay here! I’m upset that Booking.com / Rome2Rio would even offer this place through their website.
Pros:

Location, that’s it, everything else was awful!

Cons:

Very dirty, I’m talking mold, trash left in hallways for days on end, common areas being used for storage of laundry and dishes. The staff was unpleasant. The luggage storage is left unattended and unlocked.

2026-09-17 • via Nuitee
A
Ana Maria • solo_traveller • es
1
Pros:

Nada

Cons:

Por el precio que pagas es un timo. Habitaciones mal aireadas, de dudosa limpieza y el primer dia sin agua caliente.

2026-09-14 • via Nuitee
D
Daniel • couple • gb
10
2026-09-13 • via Nuitee
S
Suleiman • solo_traveller • jo
1
2026-09-12 • via Nuitee
I
i • solo_traveller • gb
5
2026-09-12 • via Nuitee
D
David • solo_traveller • us
6
2026-09-11 • via Nuitee
D
Denise • couple • ch
5
2026-09-11 • via Nuitee
T
Taha • solo_traveller • il
1
Pros:

This hotel is an absolute disappointment and does not meet basic hospitality standards. Cleanliness was nonexistent, and the disgusting odor throughout the property was intolerable. I strongly advise everyone to avoid staying here.

Cons:

Terrible experience. Cleanliness is completely zero, and the place smells awful. This shouldn't even be listed as a hotel. Avoid at all costs!

2026-09-10 • via Nuitee
V
Viktor • couple • ch
4
2026-09-08 • via Nuitee
A
Alain Moënnat • solo_traveller • us
7
2026-09-06 • via Nuitee
D
Daniel • solo_traveller • pt
6
2026-09-06 • via Nuitee
A
Aitziber • solo_traveller • es
5
Pros:

La ubicación es muy buena. Nosotros tuvimos suerte que nos dieron una habitación muy agradable abuardillada con una pequeña terraza pero el baño de la habitación estaba muy muy viejo

Cons:

Las instalaciones comunes y recepción están muy deterioradas

2026-09-05 • via Nuitee
A
angel • family_with_children • il
7
2026-09-04 • via Nuitee
J
Juliusz • extended_group • pl
10
2026-09-04 • via Nuitee
A
Azhar • solo_traveller • pk
2
2026-08-30 • via Nuitee
C
Corinne • couple • ch
5
Pros:

Situation

Cons:

Pas de linge ni papier toilette a la salle dr bain en arrivant. Proprete douteuse.

2026-08-30 • via Nuitee
N
Nazari • solo_traveller • fr
1
2026-08-29 • via Nuitee
J
Juan • solo_traveller • ch
5
Pros:

Ist im Zentrum.

Cons:

Wir waren im Zi 106, vielleicht sind die anderen Zi tipptopp!! Wir hatten Flecken auf dem Sofasessel, Fensterstorren funktionierte nicht, Rostflecken im Bad!

2026-08-28 • via Nuitee