Hotel Toscana

Hotels
7.1 (2056 reviews)
Jungfraustrasse 19 , Interlaken , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.6
There were multiple mentions of dirtiness, with specific complaints about cleanliness in the bathroom and bedroom.
Service
8.1
Mixed sentiments; some reviews mentioned helpful staff while others reported unfriendliness, leading to a moderate positive rating.
Location
8.6
Consistently praised for its central location and proximity to amenities.
Room Quality
7.1
Comments on the room quality were mixed, with some mentioning poor decor and noise issues.
Amenities
6.6
Noted absence of certain amenities like a kitchen and breakfast service; also included complaints about poor quality towels.
Value for Money
7.1
Some perceived it as expensive for the quality but others felt it was reasonable for a short stay.
Food and Beverage
6.6
No breakfast service was highlighted as a downside, but quality of food not extensively discussed.
Overall Experience
7.1
General experience was mixed; while some guests appreciated certain aspects, significant negative feedback influenced the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Central Location in Interlaken
Hotel Toscana is ideally situated in the heart of Interlaken, right next to the picturesque Hoehematte park. Enjoy the convenience of being in the pedestrianized centre, surrounded by boutiques, banks, and even a casino, all within walking distance.

Comfortable Rooms with Park Views
Each room at Hotel Toscana offers a cozy retreat with modern amenities. Relax in front of the flat-screen TV, enjoy a cup of tea from the provided facilities, and take in stunning views of the park. During festivals, guests can even catch a glimpse of the fireworks from their rooms.

Convenient Facilities and Activities
Guests have access to free WiFi, computers, and printers in the common lounge. For adventure seekers, the hotel offers bicycle rentals and thrilling paragliding experiences. With the train stations and port nearby, exploring Interlaken is a breeze.

Book your stay at Hotel Toscana now for an unforgettable experience in Interlaken!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that there are only limited parking spaces at the hotel. Parking cannot be reserved in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children from 2 years old to 15 years old stay for CHF 40 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 2056 reviews
Cleanliness: 5.6
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
Q
Qaisar • couple • fr
7
Good
Pros:

Good

Cons:

Some small

2026-04-13 • via Nuitee
D
Daniel • couple • gb
9
2026-04-13 • via Nuitee
D
Dalbrin • extended_group • ch
7
Pros:

Denn bed war schön und weitere dinge

Cons:

Es war nichts schlechtes aber das balkon muss neu sein (nicht muss) weil es klein war

2026-04-12 • via Nuitee
A
Abhishek Shivkumar • family_with_children • gb
1
Horrible experience! Please stay away
Pros:

Nothing really. Just the location.

Cons:

This is a very cheap hotel that looks expensive from the outside. Do not fall for the price. I had to contact Booking.com and escalate the issue with stinking bathrooms, mouldy bedsheets and being told that the A/C will not be turned on as they do not consider the weather to be hot! and several other problems.
Stay away from this. Aweful customer service too from the front desk.

2026-04-12 • via Nuitee
P
Patrik • family_with_children • hu
9
2026-04-08 • via Nuitee
S
scalmaz • couple • ch
7
Breve soggiorno
Pros:

La posizione della struttura e il posteggio privato

Cons:

Accoglienza e un po la gestione

2026-04-06 • via Nuitee
S
Simge • couple • tr
10
2026-04-06 • via Nuitee
T
tenzin • extended_group • be
7
2026-04-06 • via Nuitee
I
Inmaculada • family_with_children • es
10
clean
2026-04-06 • via Nuitee
S
Sagar • family_with_children • gb
10
2026-04-05 • via Nuitee
M
Mullacherry • couple • sa
10
Appreciate the quality
Pros:

Spaces

Cons:

Well maintained

2026-03-28 • via Nuitee
S
Sandra • solo_traveller • us
4
Wouldn’t stay again
Pros:

Proximity

Cons:

Super dated. Smells like Chinese food and moth balls.

2026-03-23 • via Nuitee
A
Aslan • couple • tr
6
2026-03-16 • via Nuitee
S
Satish • family_with_children • au
10
Recommend
2026-03-07 • via Nuitee
P
Patricia • family_with_children • de
10
2026-03-07 • via Nuitee
R
Rook • family_with_children • fr
10
Good location
2026-03-07 • via Nuitee
V
VICTORIA • couple • nl
8
2026-03-05 • via Nuitee
J
Joey • solo_traveller • ch
7
2026-02-26 • via Nuitee
V
Vafa • family_with_children • az
7
2026-02-26 • via Nuitee
M
Manoz • couple • gb
8
Okie
Pros:

Near to bus stop if ur travelling it helps a lot. Next to hotel so many Indian restaurants

Cons:

Not happy about two beds it’s keep rolling

2026-02-23 • via Nuitee