Hotel Lötschberg

Hotels
8.3 (1985 reviews)
General-Guisan-Str. 31 , Interlaken , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Concerns about room cleanliness
Bathroom size and comfort issues

Categories

Cleanliness
7.55
There were some cleanliness issues mentioned regarding bathroom odors and overall bathroom size.
Service
9.05
Guests consistently praised the helpfulness and friendliness of the staff.
Location
9.05
The location was frequently noted as excellent and central.
Room Quality
7.55
Room sizes were often criticized, and some found the comfort less than satisfactory.
Amenities
8.05
Amenities like a laundry were appreciated, but some guests mentioned missing items in the rooms.
Value for Money
8.05
Generally good value, but some pointed out that the room sizes did not match the expectations.
Food and Beverage
8.55
Most reviews appreciated the breakfast, with some requests for more variety.
Overall Experience
8.55
Overall positive experiences mentioned, with specific highlights on staff and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Convenient Location in Interlaken
The small Hotel Lötschberg is ideally situated in the heart of Interlaken, just a short stroll from the Interlaken West Train Station.

Comfortable Rooms with Mountain Views
Hotel Lötschberg offers cozy rooms with en-suite bathrooms, cable TV, and serene mountain views. Guests can also request amenities like hairdryers, fans, and alarm clocks for added convenience.

Complimentary Amenities for a Pleasant Stay
Enjoy free WiFi, tea, and coffee at any hour, along with complimentary use of the microwave and fridge. Additionally, the hotel provides fresh towels and linen, ensuring a relaxing and hassle-free stay.

Book now to experience a peaceful retreat at Hotel Lötschberg!

Important information:

Please inform Hotel Lötschberg about the number of people (including children) the room is booked for, and about the age of the children.

Please note that in case of cancellation of bookings of more than 1 room, the fees stated in the cancellation policy apply per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per stay when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for CHF 35 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1985 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
V
Verma • extended_group • in
7
Stay was good, could be better. Location v.good.The bathroom/shower was very small & not comfortable
Pros:

Breakfast was good. The view from the room was very good! Location was very good

Cons:

The carpet in the room was dusty. The size of bathroom was abnormally small.

2026-06-26 • via Nuitee
R
Romela • solo_traveller • ae
9
Pros:

nice room, walking distance from Interlaken West station, restaurants. basically its in the town but in a peaceful, beautiful area. the view from the window is amazing! good breakfast .

Cons:

nothing

2026-06-25 • via Nuitee
V
Varsha • couple • de
6
Nice but too expensive for the facilities.
Pros:

Pretty much a decent place to stay. But for the prices, I excepted at least a kettle in the room. And the breakfast was abysmal.

Cons:

Breakfast was abysmal. I mean, slim pickings!! No idea why it was so bare bare minimum.

2026-06-24 • via Nuitee
M
Manfred • couple • at
8
2026-06-23 • via Nuitee
A
Anne-Maarit • couple • fi
10
Lovely Interlaken
Pros:

We liked everything about our stay: the quick check in, the courteous staff, the immaculously clean standard room (we appreciate the
upgrade)with a strong AC at 34 degrees in the shade, the parking, the location, the view, you name it! Would definitely stay again!

Cons:

Nothing to dislike

2026-06-23 • via Nuitee
T
Tiina • solo_traveller • fi
6
Pros:

Sijainti lähellä juna- ja linja-autoasemaa. Siistit, pelkistetyt huoneet. Ilmastointi.

Cons:

Ovet paukkuivat pitkin iltaa/yötä, kun niitä suljettiin. Levottomia öitä.
Huoneessa vähänlaisesti säilytustilaa pidempää viipymistä ajatellen.
Aamiainen vähän "ujo", nälkä lähti juuri ja juuri.
Osa henkilökunnasta keskittyi enemmän tietokoneen tuijottamiseen kuin asiakaspalveluun.

2026-06-22 • via Nuitee
R
Roger • couple • ch
7
2026-06-22 • via Nuitee
R
Rayan • family_with_children • de
10
Best hotel in interlaken.
Pros:

Extremly friendly. Aircondiotion was there. Breakfast Buffet.

Cons:

Nothing to complain about. 5 star for me

2026-06-22 • via Nuitee
S
Sinem • couple • tr
8
Pros:

Interlaken West tren istasyonuna gerçekten yakındı ama ana tren istasyonuna 20 dk yürüme mesafesi olduğu unutulmamalı. Otelin çevresi ve genel olarak Interlaken konaklamak için çok güzel bir seçenek. Yürüyerek marketlere kolayca ulaşabilirsiniz. 1.katta nispeten küçük bir odadaydık ama herşey güzel, temiz ve rahattı. Kahvaltı bizi mutlu etti, yeterliydi. Tekrar kalmak isteriz.

2026-06-21 • via Nuitee
A
Aryoot • solo_traveller • th
6
2026-06-21 • via Nuitee
R
Rizwan • couple • pk
7
2026-06-20 • via Nuitee
M
Maryvonne • couple • fr
7
hôtel bien situé pour visite les beaux paysages suisse
Pros:

emplacement tip top
personnel sympa et serviable
parking gratuit

Cons:

super chambre mais salle de bain beaucoup trop petite
pas de WC séparé dommage
le personnel ne parle pas français c’est difficile de se comprendre

2026-06-19 • via Nuitee
B
Bruno • family_with_children • ch
8
Pros:

Posizione ottima a pochi passi dalla stazione, letto piccolo per due persone, collazione molto buona

Cons:

Letto piccolo per due persone

2026-06-19 • via Nuitee
L
Liz • solo_traveller • sg
9
Awesome 4 nights
Pros:

We had a lovely 4 nights stay in Hotel Lötschberg. We specially enjoyed our attic room with the view of Harder Kulm. The bed was comfortable, toilet was spacious and aircon was good especially on a hot weather. It was also very quiet which we like. Breakfast was good with enough variety. Staff were helpful and friendly. Will definately stay here again in future and highly recommended!

Cons:

The shower was not very strong but it was still good.

2026-06-19 • via Nuitee
G
ger • extended_group • ie
9
Pros:

The difference helpful Staff make can be so much appreciated - and that was the 'gold star' feeback we have for Hotel Lotschberg. The main receptionist (i believe she said she was Portuguese) was amazingly helpful.
The rooms were great and the Location was classy and close to the centre.
We had a great time in Interlaken and would certainly recommend Lotschberg.
Thank you.
Ger

Cons:

Nothing of any significance.

2026-06-18 • via Nuitee
V
Viviane • solo_traveller • ch
9
2026-06-17 • via Nuitee
R
Rosa • couple • es
8
2026-06-17 • via Nuitee
N
Nicky • couple • ch
10
2026-06-15 • via Nuitee
G
gilles • solo_traveller • fr
9
Étape sur la veloroute des lacs.
Pros:

Hôtel très bien situé près du centre de interlaken et dans une rue très calme. Chambre sympa sous les toits, salle de bain toute neuve mais assez petite. Petit déjeuner correct

Cons:

Pas de local fermé pour mon vélo.

2026-06-15 • via Nuitee
S
Su Hsiang • solo_traveller • us
8
Pros:

Good breakfast, and mountain view.
The front desk lady let us check in early when we got there around noon.. Comfy bed and clean room.

Cons:

Compact bathroom & bath tub, squeaky sound from bathroom door.
Sink stopper not working.

2026-06-15 • via Nuitee