Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Spacious Rooms
Cons:
Breakfast Quality
Cleanliness Issues

Categories

Cleanliness
8.35
Some concerns mentioned about cleanliness due to issues like spiders in the room and inconsistent cleaning of tables.
Service
9.15
Overall positive sentiments about the friendly and helpful staff.
Location
9.15
Multiple mentions of great location near the lake and restaurants.
Room Quality
8.65
Rooms described as spacious and comfortable with nice views, but some issues with shower size.
Amenities
8.65
Amenities like fitness and views were positively noted, yet some were disappointed with fitness room size.
Value for Money
8.15
Concerns about breakfast value and some instances of rooms being cold noted; thus a slightly lower score.
Food and Beverage
7.95
Mixed reviews on breakfast quality and variety, causing a below-average score.
Overall Experience
8.75
Overall positive experiences highlighted despite some specific complaints, justifying high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Stunning Lakeside Location

Luxurious Rooms and Suites

Dining Options Galore

Immerse yourself in luxury at Best Western Premier Hotel Beaulac, ideally situated at Neuchâtel's charming harbour. Indulge in our spacious rooms and suites, elegantly equipped with modern amenities. Unwind at our rooftop bar overlooking the picturesque lake or savor delectable dishes at the lakeshore terrace restaurant. With a sushi bar on-site, culinary delights are never-ending. For your convenience, underground parking is available. Experience comfort and sophistication at its finest - book your stay now at Best Western Premier Hotel Beaulac.

Important information:

Children aged 15 and under are not allowed in the rooftop bar.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 45 per person per night when using an existing bed.
    People 11 years old and over stay for CHF 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 3228 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.95
Overall Experience: 8.75
C
Chantal solo_traveller ch
8
Pros:

Top Lage, super Personal, sehr sauber.

Cons:

Frühstück hat nicht so viel Auswahl, wie erwartet. Keine glutenfreie Naschecke.
Matratze und Kissen nicht bequem.

2026-04-18 via Nuitee
O
Olesya couple ch
10
2026-04-18 via Nuitee
M
Monika couple ch
10
Sehr schönes Hotel an perfekter Lage mit top motivierten und zuvorkommenden Mitarbeiter:Innen
Pros:

Ausnahmslos sehr freundliche Mitarbeiter:Innen.
Perfekte, ruhige und zentrale Lage direkt am See

2026-04-17 via Nuitee
O
Olivier solo_traveller us
10
2026-04-16 via Nuitee
A
Adrian couple ch
9
Schönes Hotel direkt am See
Pros:

Schöne Zimmer mit Sicht auf See. Exklusive Rooftop-Bar mit super Aussicht auf See und Stadt. Gutes Frühstück. Freundliches Personal.

Cons:

Nichts

2026-04-16 via Nuitee
J
Jasmin solo_traveller ch
7
Pros:

Die Lage ist top

Cons:

Vor 3 Jahr war es preiswerter und das Essen besser und die Drinks billiger.

2026-04-16 via Nuitee
Y
Yvonne family_with_children ch
9
perfekter Aufenthalt an Toplage
Pros:

Die Lage ist absolut top. Das Hotel ist sehr modern eingerichtet und hat uns sehr gefallen. Das Restaurant ist sehr geschmackvoll eingerichtet und wir haben vorzüglich gegessen. Auch der Service war top. Die Bar im 7. Stock hat uns ebenfalls sehr gefallen und wir haben uns sehr wohl gefühlt.

Cons:

Der einzige Kritikpunkt ist nur die Dusche. Sie ist zwar gross und modern, aber die Regenduschbrause war verkalkt und der Badezimmerboden ziemlich nass.

2026-04-15 via Nuitee
C
Clivia solo_traveller fr
10
Sehr zu empfehlen
Pros:

Sehr schönes Hotel in bester Lage. Nettes Personal. Etwas teuer (Schweiz?).

Cons:

Kein Gemüse beim Frühstück (Gurke, Paprika, Salat..).

2026-04-15 via Nuitee
L
Lorenzo solo_traveller ch
9
Idéalement situé, chambre moderne et propre, je recommande.
Pros:

Localisation idéale, chambre moderne et propre. Cocktail exceptionnels sur le rooftop!

2026-04-15 via Nuitee
P
Peter Schilliger family_with_children ch
9
Der Aufenthalt, abgesehen vom Wetter hat uns gefallen
2026-04-14 via Nuitee
M
MorenaGeraci couple ch
9
2026-04-13 via Nuitee
J
Jacqui couple gb
8
Relaxed and friendly hotel with great amenities in an excellent location.
Pros:

Wonderful location and friendly helpful staff staff. Very clean and well presented throughout.

Cons:

Twin room consists of two single beds in very close proximity with each other, which I found uncomfortable in terms of both bed size and proximity, as I was travelling with a friend not a partner. I think it’s a pity because it is the only issue I had with an otherwise perfect hotel.

2026-04-13 via Nuitee
R
Regula couple ch
9
2026-04-11 via Nuitee
R
Roger extended_group ch
6
Guter Kurzurlaub
Pros:

Das das Zimmer so grosszügig wirkt.

Cons:

Die Stahlkonstruktion vor den Fenstern, ist ja ein Architektonischer blözin,
kleinen Fenster

2026-04-11 via Nuitee
J
Jonathan couple ch
9
2026-04-11 via Nuitee
M
Martin couple ch
10
Pros:

Die Lage des Hotels

2026-04-10 via Nuitee
P
Peter family_with_children ch
9
2026-04-09 via Nuitee
J
Jacqui couple gb
8
Fond memories of a happy stay at Hotel Beaulac
Pros:

Lovely hotel in the perfect location for the Lake and surrounding areas. Exceptionally friendly and helpful staff, even when under pressure at a very busy Easter weekend. Breakfast on the 7th floor was a little crazy because, I think, everyone showed up at one time. However staff did their upmost to replenish food and attend to a multitude of guest needs!!

Cons:

The concept that a twin room consists of two single beds placed closely together is neither comfortable or pleasant. I did not enjoy this.

2026-04-09 via Nuitee
A
Aida solo_traveller ch
9
2026-04-08 via Nuitee
J
Jerzy couple ch
8
2026-04-08 via Nuitee