Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Spacious Rooms
Cons:
Breakfast Quality
Cleanliness Issues

Categories

Cleanliness
8.35
Some concerns mentioned about cleanliness due to issues like spiders in the room and inconsistent cleaning of tables.
Service
9.15
Overall positive sentiments about the friendly and helpful staff.
Location
9.15
Multiple mentions of great location near the lake and restaurants.
Room Quality
8.65
Rooms described as spacious and comfortable with nice views, but some issues with shower size.
Amenities
8.65
Amenities like fitness and views were positively noted, yet some were disappointed with fitness room size.
Value for Money
8.15
Concerns about breakfast value and some instances of rooms being cold noted; thus a slightly lower score.
Food and Beverage
7.95
Mixed reviews on breakfast quality and variety, causing a below-average score.
Overall Experience
8.75
Overall positive experiences highlighted despite some specific complaints, justifying high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Stunning Lakeside Location

Luxurious Rooms and Suites

Dining Options Galore

Immerse yourself in luxury at Best Western Premier Hotel Beaulac, ideally situated at Neuchâtel's charming harbour. Indulge in our spacious rooms and suites, elegantly equipped with modern amenities. Unwind at our rooftop bar overlooking the picturesque lake or savor delectable dishes at the lakeshore terrace restaurant. With a sushi bar on-site, culinary delights are never-ending. For your convenience, underground parking is available. Experience comfort and sophistication at its finest - book your stay now at Best Western Premier Hotel Beaulac.

Important information:

Children aged 15 and under are not allowed in the rooftop bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 45 per person per night when using an existing bed.
    People 11 years old and over stay for CHF 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 3384 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.95
Overall Experience: 8.75
P
Peter couple ch
10
2026-06-27 via Nuitee
M
Manuel couple es
9
2026-06-27 via Nuitee
A
Albina family_with_children ch
5
Pros:

Location, room quality and cleanness

Cons:

Service restaurant

2026-06-26 via Nuitee
İbrahim couple ch
8
2026-06-25 via Nuitee
C
Christian couple ch
7
👍👍👍👍👍
Pros:

Lage

Cons:

Das an der Rezeption niemand Deutsch kann in einem Hotel mit eurem Standart

2026-06-25 via Nuitee
J
Jakob Emil couple ch
9
2026-06-22 via Nuitee
E
Elena family_with_children ch
7
Ne pas réserver avec booking, car l’hôtel donne priorité au clients directs
Pros:

Etablissement correct, lit propre et confortable, jolie vue sur le lac au petit déjeuner

Cons:

C’était vraiment important pour nous d’avoir les lits séparés (lits jumeaux). Nous l’avons notifié à l’hôtel en avance. En arrivant, la réceptionniste nous a dit que si l’hôtel a ignoré notre requête et n’avait pas confirmé, les lits c’était pas disponibles. L’hôtel privilégie les clients directs.
Ce n’était également pas clair lors de réservation qu’on ne pouvait pas se garer à l’hôtel au moins d’avoir réservé en avance.
Il y a une discothèque à proximité de l’hôtel et c’est une zone animée de la ville: ça reste bruyant jusqu’à tard même avec bon vitrage.
Nous avions surtout besoin d’une nuit confortable au calme, donc ce n’était pas top.

2026-06-22 via Nuitee
S
Severine extended_group fr
10
Magnifique établissement à voir
Pros:

chambre très élégante, personnel très agréable, vue magnifique

2026-06-22 via Nuitee
O
Ortas couple ch
10
2026-06-22 via Nuitee
P
Patricia solo_traveller ch
8
Pros:

Bon accueuil a la réception🙂La propreté,la literie confortable

Cons:

Dommage que la porte de la douche soit en mauvais état il faudrait la changer...

2026-06-22 via Nuitee
M
Muriel couple fr
8
2026-06-22 via Nuitee
V
VIRGINIE couple fr
8
Séjour agréable
Pros:

La localisation géographique était d’un premier Plan
L’accueil de Mathieu a changé notre séjour, grâce à sa bienveillance et à ses services. Il est à l’écoute du client.

Cons:

Le petit déjeuner est médiocre, j’ai trouvé un cheveu dans le saumon fumé
La nourriture est industrielle, je ne recommande pas

2026-06-22 via Nuitee
B
Barbara extended_group ch
10
2026-06-21 via Nuitee
P
Peter solo_traveller ch
1
2026-06-21 via Nuitee
A
Arjana couple ch
5
Pros:

Location was good

Cons:

Room was not so clean, staff was taking a lot of time for anything

2026-06-20 via Nuitee
M
MARIE FABIOLA couple fr
10
Bel Hotel , emplacemen top - je le conseille pour découvrir la ville - Très belle vue - Nous avions une chambre exécutiv
Pros:

Son emplacement et son Rooftop ainsi que sa localisation proche de la ville

Cons:

Rien à signaler

2026-06-20 via Nuitee
D
DAVID couple fr
9
Un établissement avec vue imprenable où on est sur de passer un bon moment
Pros:

A deux pas de tout : centre ville, pistes cyclables, à côté de Festineuch (en juin) Une vue incroyable depuis le lit face au lac 🤩 Le restaurant propose des plats variés et très bons, le bar sur le rooftop donne la sensation d’être sur un paquebot. Tout le personnel est bienveillant et professionnel.

Cons:

Rien

2026-06-19 via Nuitee
I
Ilya solo_traveller ch
10
2026-06-19 via Nuitee
C
christian couple ch
10
Pros:

déjeuner et rooftop

2026-06-18 via Nuitee
G
Guillaume couple fr
9
2026-06-18 via Nuitee