Base Lausanne - Contactless Check in

Hotels
9 (213 reviews)
51 Boulevard de Grancy , Lausanne , ch

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Table tennis
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleaning
Minor maintenance issues

Categories

Cleanliness
8.39
Mixed reviews on cleanliness; some mentioned issues with cleaning consistency and overall cleanliness.
Service
9.86
The staff was frequently mentioned as responsive and helpful, indicating high service levels.
Location
9.4
Locations consistently praised for being convenient and close to amenities.
Room Quality
8.85
Rooms were appreciated for comfort and space, though some specific aspects like showering facilities were pointed out.
Amenities
8.88
Amenities were generally liked, particularly the convenience of kitchen facilities.
Value for Money
8.34
Some reviews indicated a feeling that the price may not reflect the quality experienced.
Food and Beverage
8.89
Specific mentions of nearby dining options suggested a decent food environment.
Overall Experience
9.36
Many guests left with a favorable impression and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Sustainable Aparthotel in Lausanne
Experience the charm of Base Lausanne, a sustainable aparthotel offering stunning city views. Modern Amenities include a fitness room, fully equipped kitchenettes, and free WiFi. Relaxing Atmosphere with a shared lounge and terrace in selected rooms. Enjoy leisure activities like table tennis during your stay. Convenient Location just 400 meters from Lausanne Railway Station, with popular attractions like Grancy and Delices nearby. Book your stay now and indulge in the perfect blend of comfort and eco-conscious living at Base Lausanne.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Renovation work on our exterior façade will take place from June 19 to July 30, 2023.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9
Based on 213 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
Simona solo_traveller gb
8
2026-06-03 via Nuitee
R
Rona solo_traveller us
9
Great location, spacious and clean.
Pros:

Central location, convenient to train station and local transit. Good restaurants and grocery nearby. Spacious apartment. Clean. I would definitely stay here again and recommend it to my friends.

Cons:

Small thing: safe wouldn't open. It got fixed but not in time for it to be much use to us

2026-06-03 via Nuitee
K
Kwan solo_traveller hk
9
Nice and neat 1 bedroom apartment, value for money
Pros:

Very convenient location, 5 minutes to Lausanne Gare and Metro Grancy station.
Super housekeeping. The apartment was very clean. Kitchen utensils were adequate. Lots of credit were given for the air-conditioning as Lausanne was getting quite hot these days.
There was an elevator so we did not have to climb stairs.
Quick response from staff through email/message.
Price was very reasonable and attractive.

Cons:

Recommendations:
Since it was a contactless hotel, there was no front desk, the hotel was suggested to provide information at least 1 day before check in date such as the code to enter the building and the wifi name and password.
We need to call the hotel at the entrance in order to get the door code to enter the building to perform checkin procedure.
Also the lighting of the living room was quite dim, suggested to add a light above the dining table.

2026-06-02 via Nuitee
J
Jeetika couple de
6
Pros:

Location is great!

Cons:

The service - i mean, the customer care is pretty bad. We got no instruction on the checkin process neither did we get any codes to entry (the cards dont work) or wifi codes. Luckily, other guests helped out. And there was NO reply from customer care after sending multiple messages. The emergency number was of no help.

2026-05-31 via Nuitee
S
Stefan couple de
10
2026-05-30 via Nuitee
P
Pia solo_traveller de
8
Geräumige Unterkunft in top Lage
Pros:

Tolle Lage zwischen Altstadt und See. Das Bett war sehr bequem und die Ausstattung an sich ausreichend. Bei Ankunft gab es bereits Wasser und Kaffee. Das war sehr cool!! Die Reinigungskraft hat täglich das Bad gereinigt und den Müll geleert.

Cons:

Das Bad war sehr klein und hatte kein Fenster. Daher konnten die Handtücher kaum trocknen. Toll war, dass es im Zimmer nicht heiß wurde. Allerdings war es dadurch auch tagsüber sehr dunkel, weshalb immer das Licht brennen musste.

2026-05-28 via Nuitee
Y
Yvonne extended_group ch
8
Praktisch, alles Notwendige vorhanden
Pros:

Bequeme Lage, Nähe Bahnhof

Cons:

Kein Balkon, kein Aussenbereich, nur 2 Stühle

2026-05-25 via Nuitee
M
MARCIA REGINA solo_traveller br
9
2026-05-25 via Nuitee
M
Mathias solo_traveller ch
9
2026-05-25 via Nuitee
V
Viktor solo_traveller de
10
2026-05-25 via Nuitee
S
susan solo_traveller gb
10
Ideal
Pros:

Really lovely apartment for reasonable cost in Switzerland. Free laundry in basement was a bonus. We really enjoyed the location and popped around on the transport using the free pass provided. It is also within 5 mins of the main station. There are numerous places to eat or shop for food nearby. We especially enjoyed Tibits in the station which offers an excellent vegetarian buffet.
The online check in and electronic door locks even worked well! Everything was great and we appreciated the care that had been taken.

Cons:

Having to leave! It would be a good place for a longer term let.

2026-05-21 via Nuitee
T
Tinka solo_traveller gb
10
2026-05-19 via Nuitee
D
Daniel family_with_children fr
7
très bon emplacement au centre de Lausanne, appartements bien équipés et propres, au calme.
Pros:

Emplacement

Cons:

Pas de personnel présent en cas de problème. Communication uniquement par mail ou téléphone.

2026-05-18 via Nuitee
N
Nicole solo_traveller ch
8
Guter Aufenthalt
Pros:

Schönes grosses Zimmer, gute Lage, sauber

Cons:

Das Bad im unteren Stock war schön aber der Geruch aus dem Abfluss mehr als grenzwertig

2026-05-18 via Nuitee
Y
YOUSSEF solo_traveller fr
9
2026-05-17 via Nuitee
H
Hanna couple de
9
Great experience
Pros:

Comfortable bed, nice kitchen, excellent location and pleasant district, very clean

Cons:

The bathroom was a bit small

2026-05-17 via Nuitee
T
Tra-Mi solo_traveller ch
8
Well equipped, clean studios and great location
Pros:

Clean, comfortable and spacious 1 bedroom apartment. Very well equipped. Great location, close to the train station and several restaurants.

Cons:

Some mold in the shower, the window next to the shower could not close properly. Luckily it was not cold outside

2026-05-15 via Nuitee
K
Katarina extended_group sk
10
2026-05-15 via Nuitee
E
Estelle couple fr
7
Correcte
Pros:

Propreté impeccable

Cons:

Odeur de cigarette

2026-05-13 via Nuitee
H
herve couple ch
9
2026-05-11 via Nuitee