Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable rooms
Cons:
Cleanliness issues mentioned
Some dissatisfaction with food

Categories

Cleanliness
8.09
There were reports of the WC not being clean and smelling bad.
Service
9.99
Many guests praised the staff as exceptional and attentive.
Location
9.8
Multiple reviews indicate the location is ideal, close to center.
Room Quality
9.55
Rooms are described as spacious and comfortable, with several upgrades.
Amenities
8.58
Facilities are decent but some areas are noted as outdated.
Value for Money
9.04
Some considered it slightly expensive but worth it for the experience.
Food and Beverage
8.59
Food was described as good but some found it basic and not exciting.
Overall Experience
9.99
Overall, guests had a very positive experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:39

Property Description

Forest Edge Chalet Style Hotel

Experience modern comforts in a picturesque setting at our chalet style hotel on the edge of the forest.

Spacious Restaurant and Cozy Lounges

Relax in our spacious restaurant and lounges, including the warm and traditional 'Carnotzet' and Chaudron Bar.

Family-Friendly Amenities and Nearby Activities

Enjoy a children's playground, free internet, and parking. Explore cross-country ski slopes, a soccer field, and paintball field just steps away. Tennis courts and a horse riding farm are also nearby.

Book now to unwind in the tranquility of our forest retreat and indulge in a range of activities for all ages.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 1116 reviews
Cleanliness: 8.09
Service: 9.99
Location: 9.8
Room Quality: 9.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.99
S
Sibylle • couple • ch
6
Insgesamt waren wir zufrieden, sauber, Essen gut, hundefreundlich, sehr nette Leute, aber Preis-Leistung bei diesem alte
Pros:

Sehr, sehr freundliche Leute im Hotel! Alles sehr sauber. Pool und Poolbereich prima.

Cons:

Das Hotel ist in die Jahre gekommen, was man fast überall sieht. Der uralte Lift blieb 2x stehen, das Licht ging aus. Fuhr dann aber zum Glück weiter. Terrasse wurde nie um voraus aufgedeckt, auch wenn das Wetter seht schön und stabil war. Aber es wurde dann immer gleich gemacht beim Wunsch, draussen zu essen.

2026-07-17 • via Nuitee
F
Francois • solo_traveller • fr
10
2026-07-14 • via Nuitee
A
Angela • solo_traveller • it
10
Bellissimo soggiorno ci tornerò
Pros:

Tutto molto bello. Camera spaziosa. Personale qualificato e gentile

2026-07-14 • via Nuitee
J
james • extended_group • gb
10
Loved everything about Crans Montana
Pros:

The hotel was great and the staff were friendly and helpful. We had a great stay

Cons:

Nothing

2026-07-13 • via Nuitee
R
Rafiq • solo_traveller • sa
4
Pros:

Nothing

Cons:

Everything

2026-07-13 • via Nuitee
E
Emilie • family_with_children • fr
10
Sejour ressourcant
Pros:

Personnel tres accueillant. Endroit très calme.

Cons:

Il y avait un dj set le soir donc il y avait un peu de bruit mais ça n'a pas durée tard.

2026-07-13 • via Nuitee
W
Walter • couple • ch
7
2026-07-12 • via Nuitee
M
marco • solo_traveller • it
8
Bel hotel, ottima posizione vicino a un bosco ma a due passi dal centro. Personale gentile. La camera era buona ma purtr
Pros:

Ottima posizione albergo confortevole e ben tenuto. Personale molto gentile

2026-07-11 • via Nuitee
B
boontje4 • couple • nl
7
Ontspannend en rustig
Pros:

Crans Montana is een prachtig gebied met veel faciliteiten. Hotel La Prairie is een beetje old fashioned, maar biedt comfort wat betreft ontspanning. je kunt gebruik maken van de tuin met zwembad, het ontbijt is prima en de kamers hebben mooi uitzicht.

Cons:

Het personeel is vriendelijk maar niet echt gemeend. Ze spreken slecht engels maar doen hun best je te helpen. De kamers hebben geen airco wat in de zomer toch wel fijn is als het erg warm is. De locatie is nogal ver (lopend) van het centrum af.

2026-07-09 • via Nuitee
Y
Yves • couple • ch
10
Pros:

Super accueil, l’ensemble du personnel est très sympathique et serviable. Nous avons mangé les deux soir et tout était succulent. Pas eu la possibilité de profiter de la piscine…une prochaine fois.

2026-07-08 • via Nuitee
G
Gail • couple • gb
9
Lovely stay and hope to come back
Pros:

Loved our stay, the breakfast is superb. There is a lovely atmosphere in this hotel and we were made very welcome in the bar by staff and residents/customers. We didn’t have as much time to enjoy the facilities as we would have liked, we’d like to come back

2026-07-07 • via Nuitee
A
Andrew • couple • gb
9
Really enjoyed our stay. Very welcoming family hotel.
Pros:

Quiet location, nice rooms and pool.

2026-07-03 • via Nuitee
O
Olena • solo_traveller • ch
9
2026-07-03 • via Nuitee
M
Marjolaine • family_with_children • ch
8
2026-07-02 • via Nuitee
J
Juliette • couple • fr
10
Agréablement relaxant
Pros:

Le personnel a été trés trés attentionné et d'une gentillesse incroyable, parfait pour la fin de nos vacances !
Nous avons eu une chambre trés propre avec une vue magnifique sur les montagnes, une atmosphère trés agréable et très calme.
Le restaurant de l'hôtel propose des plats excellents, typiques de la région.
Merci !

2026-07-01 • via Nuitee
L
Lara • solo_traveller • ch
8
2026-06-29 • via Nuitee
J
Jessica • couple • de
6
Für ein Wochenende in Ordnung aber aufgrund der Lautstärke nicht länger.
Pros:

Das Personal war sehr freundlich und zuvorkommend.
Sehr bequeme Betten & leckeres Essen im Restaurant

Cons:

Die Unterkunft ist nicht gut gedämmt. Man hört wenn andere Menschen auf die Toilette gehen oder Ähnliches.
Ebenso war es seeehr laut & man kann wenn überhaupt erst ab nachts schlafen , wird dann aber schon um 6 Uhr mit lauten Krach geweckt.

2026-06-29 • via Nuitee
L
Lester • solo_traveller • ch
10
Pros:

- professional, efficient reception
- attentive staff
- great location
- very clean
- excellent price value relation

2026-06-29 • via Nuitee
F
Fausto • couple • it
9
Bellissimo soggiorno
Pros:

Personale molto gentile e disponibile, struttura ben tenuta e molto accogliente.
Buona la colazione… l’angolo piscina da quel tocco in più.

Cons:

Solo una segnalazione, avremmo preferito dei cuscini più grandi e comodi.

2026-06-28 • via Nuitee
A
Aurélie • solo_traveller • ch
9
Pros:

Piscine avec coins ombragés et très familiale, emplacement assez calme, déjeuner sur la terrasse, de pouvoir partir à 12h

2026-06-28 • via Nuitee