Hotel Splendide Royal

Hotels
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The Leading Hotels of the World
9.2 (1732 reviews)
Riva Caccia 7 , Lugano , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Attentive service
Beautiful hotel
Cons:
Cleanliness issues
Room noise
Underwhelming food experience

Categories

Cleanliness
8.02
Noted issues with bathroom cleanliness and room condition.
Service
10
Generally attentive service with some exceptions.
Location
10
Great location near the lake and walking distance to attractions.
Room Quality
8.52
Aged rooms with noise issues and inconsistent amenities.
Amenities
9.52
Spa and pool are nice but some amenities were underwhelming.
Value for Money
8.52
Breakfast and certain services did not meet expectations for pricing.
Food and Beverage
9.02
Dinner event did not live up to expectations, breakfast average.
Overall Experience
10
Overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:17

Property Description

Luxurious 5-Star Splendide Royal Hotel in Lugano

Elegant Guest Rooms and Fine Cuisine: The Splendide Royal boasts elegant guest rooms and a renowned restaurant, I Due Sud, with a Michelin-starred executive chef. Enjoy a culinary journey blending flavors from southern Switzerland and Italy.

Splendide Lifestyle Spa and Belle Epoque Bar: Unwind at the on-site spa with a pool, gym, saunas, and steam baths, or indulge in beauty treatments. Experience a sophisticated evening at the Belle Epoque bar with international hors d'oeuvres and cocktails until late.

Convenient Amenities and Location: Benefit from free WiFi, attentive service from a dedicated staff, and parking options. Explore Lugano's boutiques just a short stroll away from the hotel grounds.

Book now to experience the epitome of luxury and hospitality at Splendide Royal Hotel.

Important information:

Please also note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.



The on-site restaurant serves dinner from Thursdays to Saturdays. Reservations are highly recommended.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1732 reviews
Cleanliness: 8.02
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.52
Value for Money: 8.52
Food and Beverage: 9.02
Overall Experience: 10
T
TareqMadanat • solo_traveller • jo
7
2026-07-17 • via Nuitee
C
Cristina • family_with_children • tr
10
2026-07-17 • via Nuitee
H
hanzada • solo_traveller • ae
10
2026-07-16 • via Nuitee
E
Edwige • couple • ch
10
Splendide
Pros:

The location and breathtaking beauty of this property are truly its standout features. Nestled in an exceptional setting, it offers a memorable experience from the moment you arrive. What made our stay even more special, however, was the outstanding hospitality. Every member of the staff was warm, attentive, and genuinely welcoming.

A very special thank you goes to Noemi at reception, whose kindness, professionalism, and infectious friendliness made us feel at home from the very first moment. She gave us the warmest welcome and set the tone for a truly wonderful stay.

Cons:

NA

2026-07-16 • via Nuitee
J
Jean-Christophe • couple • fr
9
Un séjour agréable dans un bel hôtel mais les prix sont élevés
Pros:

Bel hôtel, vue magnifique

Cons:

Le rapport qualité/prix il y a aussi bien pas très loin en passant la frontière italienne

2026-07-15 • via Nuitee
M
Miriam • couple • ch
4
2026-07-15 • via Nuitee
H
Henrik • couple • dk
9
2026-07-15 • via Nuitee
A
Alasgar • couple • az
9
2026-07-13 • via Nuitee
M
Madhu • extended_group • us
10
Pros:

Location / cleanliness/ Service/ food / staff

2026-07-08 • via Nuitee
J
Jo • solo_traveller • gb
10
2026-07-07 • via Nuitee
S
Susana Suzanne • couple • ch
9
Agréable séjour
Pros:

Les chambres, le spa le personnel sympathique

2026-07-06 • via Nuitee
S
souheil • couple • sk
10
Užasne
Pros:

Lokalita, vkus, čistota a personal

Cons:

Trochu sprcha

2026-07-06 • via Nuitee
C
Caroline • solo_traveller • ch
7
2026-07-05 • via Nuitee
A
ABDULRAHMAN • couple • sa
8
2026-07-04 • via Nuitee
S
Shahad • couple • sa
10
2026-07-03 • via Nuitee
B
Bogdan • solo_traveller • ae
8
2026-07-03 • via Nuitee
R
rosalina.pimenta • solo_traveller • pt
10
2026-07-02 • via Nuitee
S
Sharon • couple • il
10
מלון מהמם מפנק מול נוף חלומי
Pros:

מלון מהמם מפנק ארוחת בוקר מעולה ומיקום מושלם.

2026-07-02 • via Nuitee
M
MUHANNAD • solo_traveller • sa
10
2026-06-28 • via Nuitee
E
Edgars • couple • lv
10
Wonderful hotel, friendly staff, pool, sun terrace and great location
Pros:

Wonderful hotel, friendly staff, pool, sun terrace and great location.
If you arrive by car, the hotel staff will park it in the parking lot.
Great view of the lake from the terrace bar.

2026-06-27 • via Nuitee