Hotel Splendide Royal

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The Leading Hotels of the World
9.2 (1559 reviews)
Riva Caccia 7 , Lugano , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Beautiful hotel
Cons:
Cleanliness issues
Room noise
Underwhelming food experience

Categories

Cleanliness
8.02
Noted issues with bathroom cleanliness and room condition.
Service
10
Generally attentive service with some exceptions.
Location
10
Great location near the lake and walking distance to attractions.
Room Quality
8.52
Aged rooms with noise issues and inconsistent amenities.
Amenities
9.52
Spa and pool are nice but some amenities were underwhelming.
Value for Money
8.52
Breakfast and certain services did not meet expectations for pricing.
Food and Beverage
9.02
Dinner event did not live up to expectations, breakfast average.
Overall Experience
10
Overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:17

Property Description

Luxurious 5-Star Splendide Royal Hotel in Lugano

Elegant Guest Rooms and Fine Cuisine: The Splendide Royal boasts elegant guest rooms and a renowned restaurant, I Due Sud, with a Michelin-starred executive chef. Enjoy a culinary journey blending flavors from southern Switzerland and Italy.

Splendide Lifestyle Spa and Belle Epoque Bar: Unwind at the on-site spa with a pool, gym, saunas, and steam baths, or indulge in beauty treatments. Experience a sophisticated evening at the Belle Epoque bar with international hors d'oeuvres and cocktails until late.

Convenient Amenities and Location: Benefit from free WiFi, attentive service from a dedicated staff, and parking options. Explore Lugano's boutiques just a short stroll away from the hotel grounds.

Book now to experience the epitome of luxury and hospitality at Splendide Royal Hotel.

Important information:

Please also note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1559 reviews
Cleanliness: 8.02
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.52
Value for Money: 8.52
Food and Beverage: 9.02
Overall Experience: 10
C
Casisi • family_with_children • ch
10
Pros:

Perfektes personal alle waren sehr professional und ganz liebe und sehr gute mitarbeiter grosses respekt an alle mitarbeiter dort

2026-02-14 • via Nuitee
G
gennadi • couple • il
9
Pros:

vse

2026-02-12 • via Nuitee
R
Roseanne • extended_group • gb
10
2026-02-12 • via Nuitee
L
leonardo • solo_traveller • it
9
2026-02-11 • via Nuitee
K
Kristjan • family_with_children • ch
8
2026-02-09 • via Nuitee
Y
Yehonatan • extended_group • il
10
2026-02-09 • via Nuitee
I
Ivam • solo_traveller • it
10
2026-02-08 • via Nuitee
S
Sara • extended_group • ae
10
2026-01-31 • via Nuitee
S
Sergey • couple • cy
9
2026-01-28 • via Nuitee
J
Jose Ignacio • solo_traveller • es
9
Great stay, extremely kind and professional staff.
2026-01-26 • via Nuitee
M
Muayad • family_with_children • kw
10
Pros:

every thing .
when i had amiss understand
mrs miriam qallouj solve the problim (( profitionally ))
👏👏👏👏

Cons:

nothing

2026-01-26 • via Nuitee
A
Albena • couple • bg
10
2026-01-24 • via Nuitee
M
Mohamed • couple • ae
9
2026-01-24 • via Nuitee
L
Lisa • family_with_children • ch
9
2026-01-21 • via Nuitee
T
Talia • extended_group • il
8
מלון טוב שירות טוב מיקום מצויין ונוף מהמם
Pros:

מלון טוב חדרים גדולים מיקום טוב לקחנו חדר עם נוף לאגם שזה מהמם ארוחת בוקר טובה שירות מצויין

2026-01-21 • via Nuitee
A
Anastasya • couple • il
10
Все очень понравилось !
Pros:

Замечательный отель в классическом стиле , хорошие завтраки , можно заказать столик на ужин (ресторан мишлен) , минут 10-15 до центра города !

Cons:

Парковка платная и это известно только в конце , нет розетки возле кровати , заказать яйцо или омлет на завтраке за деньги !

2026-01-21 • via Nuitee
M
MASAO • couple • jp
9
大変満足です。
Pros:

レセプションの女性の対応が的確、親切、行き届いていた。タクシーをお願いして、すぐに来なかったのを見て、男性スタッフがホテルの車で駅まで送ってくれ、大変ありがたがった。

Cons:

テラスレストラン・スタッフのサービスが、超一流ホテルにしては良くなかった。（丁寧さが足りない感じ）また、屋外とは言え、近くに葉巻を吸う人がいて気になった。

2026-01-19 • via Nuitee
S
Salvatore • couple • it
10
2026-01-19 • via Nuitee
A
Abdulla • family_with_children • de
8
2026-01-19 • via Nuitee
A
Alfred • solo_traveller • de
7
Excellent, a little outdated , Italian 5 star hotel
Pros:

Classic Italian 5 star Hotel. Excellent breakfast.

Cons:

The room was charms but lacks modern style. A little too charming for my taste.

2026-01-19 • via Nuitee