Best Western Hotel Bellevue au Lac

Hotels
Best Western
8.1 (1258 reviews)
Riva A. Caccia, 10 , Lugano , ch

Children allowed

Facilities

Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Minor cleanliness issues
High parking fees

Categories

Cleanliness
7.86
Several reviews mention the hotel as clean, but some indicate minor issues.
Service
8.33
Multiple mentions of friendly and professional staff across reviews.
Location
8.37
The location is frequently praised for its convenience and scenic views.
Room Quality
7.92
Rooms are described as spacious and comfortable.
Amenities
7.85
Basic amenities are mentioned, but more specific feedback could not be found.
Value for Money
7.81
Some guests suggest prices are fair for Switzerland, though a bit high.
Food and Beverage
8.36
Breakfast is repeatedly highlighted as generous and enjoyable.
Overall Experience
8.33
General sentiment is very positive, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:33

Property Description

Stunning Lakeside Views
Enjoy breathtaking panoramic views from every balcony overlooking the picturesque Lugano Lake.

Convenient Location
Explore the historic and financial center of Lugano with ease, just a short walk away, and quick access to the Lugano Sud motorway exit.

Culinary Delights
Indulge in aromatic Italian and international cuisine at the hotel's two restaurants, and unwind at the Bellvue bar with a variety of drinks and snacks to choose from.

To experience all this and more, book your stay at Best Western Hotel Bellevue au Lac today!

Important information:

Please inform the hotel if a requested extra bed is for a child or an adult. A limited number of parking spaces is available. The indicated price is applicable for the parking garage. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 15, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 35 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1258 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.37
Room Quality: 7.92
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.33
Z
Zoran extended_group at
10
Perfekter Aufenthalt für Kongressbesuch in Lugano
Pros:

Das Personal an der Rezeption war sehr freundlich und nett. Es wurde mir sofort "Ticcino Card" angeboten welches ich für Bahn und Bus im Kanton benützen durfte. Das Personal beim Frühstück war sehr behilflich. Die Räume (Restaurant) haben eine besondere Eleganz. Das Zimmer war sehr sauber.

Cons:

Es war alles perfekt, keine Kritikpunkte. Ich kann dieses Hotel auf jeden Fall empfehlen. Ich würde auf jeden Fall das Hotel Bellevue in Lugano für den nächsten Aufenthalt bevorzugen.

2026-05-02 via Nuitee
M
Martin solo_traveller at
9
Sehr schöner Aufenthalt in einem überaus bezaubernden und zentral gelegenen Hotel
Pros:

Das Hotel liegt direkt an der Seepromenade. In das Center von Lugano sind es gemütliche ca. 10 Geh-Mintuen entlang des Seeufers. Eine Haltestelle für eine Bootsrundfahrt liegt direkt gegenüber dem Eingang des Hotels. Sehr gute Restaurants und Bushaltestellen sind auch gleich in der Nähe. Das Personal war sehr freundlich und zuvorkommend. Mein Standard-Zimmer war schön, sehr sauber und leise. Das Frühstücksbuffet war zwar nicht sehr umfangreich im Vergleich zu anderen Hotels dieser Kategorie, aber alles war sehr, sehr gut und auch die Bedienung war sehr freundlich und kompetent. Leere Platten wurden umgehend wieder aufgefüllt. Ich habe mich sehr wohlgefühlt.

Cons:

Die Badewanne war italienischer Natur und dementsprechend sehr klein für einen großen Mann. Aber nicht weiter schlimm nach dem ersten Tag.....

2026-05-01 via Nuitee
S
shaneil solo_traveller gb
9
2026-05-01 via Nuitee
D
Daniel family_with_children ch
9
Es hat uns. und unserer Familie sehr gut gefallen!
Pros:

Super schöne Junior Suite mit grossem Balkon und schöne Aussicht!
Direkt am See gelegen, mit einem Pool.
Parkplatz in einer guten Garage, nahe am Hotel.

Cons:

Das Frühstuck könnte etwas vielfältiger sein, mit mehr frischen Zutaten!

2026-05-01 via Nuitee
קדמון יונה solo_traveller il
10
2026-04-30 via Nuitee
N
Nilüfer extended_group tr
10
Harikaydı söylenecek olumsuz söz yok
Pros:

Konum ve servis çok güzeldi, sadece yan taraftaki inşaat nedeniyle biraz fazla gürültü söz konusuydu
ancak bunu çok sıkıntı olarak değerlendirmedik

Cons:

Yandaki inşaat gürültüsünü

2026-04-30 via Nuitee
R
René solo_traveller ch
10
Pros:

Sehr freundlichesund aufmerksames Personal.
Top ausgestatetes Hotel an bester Lage.
Kommen gerne wieder und werden es auch weiterempfehlen

Cons:

-

2026-04-28 via Nuitee
M
Milco solo_traveller it
8
Pros:

Posizione ottima e tranquilla

Cons:

Nulla

2026-04-26 via Nuitee
S
Stefan couple ch
10
2026-04-22 via Nuitee
M
Maria Theresa solo_traveller mt
10
Excellent stay at this hotel
Pros:

We had a very nice stay in this beautiful hotel. Very clean, comfortable with perfect location.
Staff were very courteous and helpful. We will surely come again to this hotel.

2026-04-22 via Nuitee
D
Dominique solo_traveller ch
8
Pros:

Bel emplacement, près de la gare de Paradiso et à 10min à pied de Lugano (en longeant le lac). La chambre était grande, propre et le petit-déjeuner peu de prendre en chambre sans surcharge.

2026-04-20 via Nuitee
H
Hans couple ch
8
2026-04-18 via Nuitee
A
Aurora family_with_children es
9
Wish we would've had a chance to stay longer
Pros:

Amazing staff and amazing room.

Cons:

It does have an older feel but it was a really beautiful building

2026-04-16 via Nuitee
P
Pavlyuk couple ua
8
2026-04-15 via Nuitee
S
Saljiji family_with_children ch
9
Pros:

Alles super ausser siehe unten

Cons:

Mir hat alles Super gefallen 10/10 aber mir haben ein kinder bett für unsere 2 Jährige tochter reserviert online was uns auch bestätigt wurde. leider haben sie uns einfach ein normales klappbett hin gestellt für unsere zwei jährige Tochter was für uns sehr müssam wahr da die Sturz Gefahr sehr gross wahr

2026-04-11 via Nuitee
N
Negri family_with_children it
6
2026-04-11 via Nuitee
M
Milena couple ch
10
2026-04-10 via Nuitee
L
Lopez Ferreira couple ch
4
2026-04-09 via Nuitee
W
Willi family_with_children ch
9
Passt!
Pros:

Ein empfehlendes Hotel. Direkt am See. Das Zentrum in geh weite. Bushaltestelle und Schiffanlegestelle vor der Tür. Freundliches Personal. Gutes Preis- Leistungsverhältnis.

Cons:

Hat keine eigene Tiefgarage. Für die Tiefgarage muss man immer das Personal aufbieten und sie ist für SUV ungeeignet.

2026-04-09 via Nuitee
K
Kadriye couple ch
9
2026-04-07 via Nuitee