Best Western Hotel Bellevue au Lac

Hotels
Best Western
8.1 (1223 reviews)
Riva A. Caccia, 10 , Lugano , ch

Children allowed

Facilities

Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Minor cleanliness issues
High parking fees

Categories

Cleanliness
7.86
Several reviews mention the hotel as clean, but some indicate minor issues.
Service
8.33
Multiple mentions of friendly and professional staff across reviews.
Location
8.37
The location is frequently praised for its convenience and scenic views.
Room Quality
7.92
Rooms are described as spacious and comfortable.
Amenities
7.85
Basic amenities are mentioned, but more specific feedback could not be found.
Value for Money
7.81
Some guests suggest prices are fair for Switzerland, though a bit high.
Food and Beverage
8.36
Breakfast is repeatedly highlighted as generous and enjoyable.
Overall Experience
8.33
General sentiment is very positive, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:33

Property Description

Stunning Lakeside Views
Enjoy breathtaking panoramic views from every balcony overlooking the picturesque Lugano Lake.

Convenient Location
Explore the historic and financial center of Lugano with ease, just a short walk away, and quick access to the Lugano Sud motorway exit.

Culinary Delights
Indulge in aromatic Italian and international cuisine at the hotel's two restaurants, and unwind at the Bellvue bar with a variety of drinks and snacks to choose from.

To experience all this and more, book your stay at Best Western Hotel Bellevue au Lac today!

Important information:

Please inform the hotel if a requested extra bed is for a child or an adult. A limited number of parking spaces is available. The indicated price is applicable for the parking garage. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 15, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 35 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1223 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.37
Room Quality: 7.92
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.33
H
Hans couple ch
8
2026-04-18 via Nuitee
A
Aurora family_with_children es
9
Wish we would've had a chance to stay longer
Pros:

Amazing staff and amazing room.

Cons:

It does have an older feel but it was a really beautiful building

2026-04-16 via Nuitee
P
Pavlyuk couple ua
8
2026-04-15 via Nuitee
N
Negri family_with_children it
6
2026-04-11 via Nuitee
S
Saljiji family_with_children ch
9
Pros:

Alles super ausser siehe unten

Cons:

Mir hat alles Super gefallen 10/10 aber mir haben ein kinder bett für unsere 2 Jährige tochter reserviert online was uns auch bestätigt wurde. leider haben sie uns einfach ein normales klappbett hin gestellt für unsere zwei jährige Tochter was für uns sehr müssam wahr da die Sturz Gefahr sehr gross wahr

2026-04-11 via Nuitee
M
Milena couple ch
10
2026-04-10 via Nuitee
W
Willi family_with_children ch
9
Passt!
Pros:

Ein empfehlendes Hotel. Direkt am See. Das Zentrum in geh weite. Bushaltestelle und Schiffanlegestelle vor der Tür. Freundliches Personal. Gutes Preis- Leistungsverhältnis.

Cons:

Hat keine eigene Tiefgarage. Für die Tiefgarage muss man immer das Personal aufbieten und sie ist für SUV ungeeignet.

2026-04-09 via Nuitee
L
Lopez Ferreira couple ch
4
2026-04-09 via Nuitee
K
Kadriye couple ch
9
2026-04-07 via Nuitee
S
Stefan couple ch
8
Wunderbarer Kurzaufenthalt am Lago di Lugano
Pros:

Blick auf den See
Frühstücksbuffet
Hotelrestaurant
freundliches Personal

Cons:

Dusche

2026-04-07 via Nuitee
K
Kovid family_with_children ch
10
2026-04-06 via Nuitee
J
Julie family_with_children ch
9
Cons:

La lit est un peu dur

2026-04-05 via Nuitee
V
Vladimir family_with_children ch
9
2026-04-05 via Nuitee
S
Suzana solo_traveller ch
10
Pros:

Très bon emplacement, personnel, sympa. Très bon petit déjeuner. En recommandé.

2026-04-05 via Nuitee
N
Nadja family_with_children ch
8
2026-04-05 via Nuitee
C
Cristina couple ro
10
Perfect! Such a dream everything!
Pros:

Perfect view! Just in love with this hotel,we ll be back for sure!

Cons:

I loved it all!

2026-04-04 via Nuitee
D
Devashish family_with_children ch
7
2026-04-04 via Nuitee
W
Wagner solo_traveller xx
7
Pros:

Die Lage war ganz gut. Das Personal ist sehr freundluch und hilfsbereit

Cons:

Das ganze bräuchte ein moderneres Interieur alles ist in den 80ern 90ern stehen geblieben. Das Frühstück ist nicht 4 Sterne würdig, schade. Wir waren 1x zum Nachtessen, es war gut aber leider kalt, schade.

2026-04-03 via Nuitee
N
NATALIIA family_with_children ch
10
2026-03-31 via Nuitee
M
MARINO couple ch
7
Pros:

La posizione di fronte al lago

Cons:

La struttura è veramente un po vintage... La camera un po fredda

2026-03-30 via Nuitee