Hotel Ceresio

Hotels
7.6 (673 reviews)
Via S. Balestra 19 , Lugano , ch

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and renovated rooms
Cons:
Noisy rooms
Limited breakfast options

Categories

Cleanliness
8.1
The hotel is clean and rooms are newly renovated, but some reviews express concerns about odors in common areas.
Service
7.6
Generally positive but some guests found Wi-Fi access inconvenient, needing to actively inquire.
Location
9.1
Many reviews highlight the excellent location near the center and waterfront.
Room Quality
7.1
Rooms reported as hot at night and lacking some basic amenities.
Amenities
7.1
Limited amenities mentioned, and there were mentions of missing coffee/tea in rooms.
Value for Money
7.6
Described as reasonably priced for a short stay, but breakfast and facilities leave room for improvement.
Food and Beverage
6.6
Breakfast quality perceived as lacking variety compared to previous experiences.
Overall Experience
7.6
A mix of positive experiences, though some aspects could be improved for a higher satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Prime Location near Lake Lugano
Hotel Ceresio is ideally situated within a 5-minute walk of Lake Lugano, offering easy access to the university, Quartiere Maghetti Shopping Center, and Lugano’s congress centre. The Central Bus Station is also conveniently located just a 10-minute walk away.

Comfortable Accommodation with Modern Amenities
Guests can enjoy a comfortable stay in any of the units at Hotel Ceresio, each equipped with a private bathroom and cable TV. For larger groups or families, there are units available with interconnecting rooms. Additionally, a delicious continental breakfast is served every morning to start the day off right.

Delicious Dining Options and Convenient Services
Indulge in local specialties and seasonal produce at Hotel Ceresio’s restaurant, or unwind with a drink at the on-site bar. For added convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Ready to experience the charm of Hotel Ceresio? Book your stay now and make unforgettable memories in Lugano!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 10 per person per night when using an available cot.
    People 5 years old and over stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 673 reviews
Cleanliness: 8.1
Service: 7.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.6
D
Diana • extended_group • ro
7
Ok for a short stay
Pros:

The location

Cons:

The door that could connect the room with the next door room does not give acoustic features to the room

2026-02-10 • via Nuitee
F
Fabio • solo_traveller • ch
8
Cons:

L’unico punto negativo é la colazione: molto minimalista e con un orario che va solo alle 9.30 (anche la domenica). Almeno fino alle 10 mi sembrerebbe il minimo

2026-02-09 • via Nuitee
V
Veronica Vinciotti • solo_traveller • it
8
Pros:

Location and staff

2026-01-30 • via Nuitee
R
Rocco • solo_traveller • it
7
Pros:

Letto molto comodo.
Posizione dell hotel.
Soluzione anche per chi fa il check tardi.

Cons:

Ho trovato la camera fredda.
I termosifoni erano leggermente riscaldati.

2026-01-28 • via Nuitee
M
Maria Grazia • solo_traveller • it
7
Grandi problemi di comunicazione, e il primo hotel che mi capita senza connessione libera
Pros:

La pulizia

Cons:

Mancanza di Wi-Fi

2026-01-26 • via Nuitee
I
Ilaria • family_with_children • it
9
2026-01-26 • via Nuitee
P
Paolo • family_with_children • it
9
2026-01-20 • via Nuitee
S
Stephane • couple • ch
5
Décevant pour le prix
Pros:

L’emplacement près de tout

Cons:

L’accueil froid
Le spa fermé sans aucune explication
Le petit déjeuner très basique

2026-01-19 • via Nuitee
H
Hanspeter Alois • couple • ch
7
2026-01-19 • via Nuitee
R
René • solo_traveller • ch
8
Kurz und gut
Pros:

Das Frühstück war gut und für meinen Geschmack ausreichend

Cons:

Das Hotel war genau nach meine Ansprüchen und Vorstellungen

2026-01-19 • via Nuitee
M
Marianne • solo_traveller • ch
7
2026-01-19 • via Nuitee
M
Milagros • extended_group • ch
8
2026-01-19 • via Nuitee
P
Patrice • extended_group • ch
7
2026-01-19 • via Nuitee
S
Sofia • couple • it
8
2025-12-28 • via Nuitee
U
Ursula • couple • ch
7
2025-12-20 • via Nuitee
O
orsetti • solo_traveller • it
1
Avoid this place
Pros:

Nothing, I had a terrible experience

Cons:

The breakfast was something I haven’t never experienced. The croissants were from the day before, but the most shocking things was the crunchy bread, it was expired in November, so 1 month already. Moreover, when I told this to the stuff the person did not apologise and did not manage to make me comfortable.

2025-12-19 • via Nuitee
C
CAIO • solo_traveller • br
10
Great option in Lugano
Pros:

Staff, matress, pillows

Cons:

Reception Desk is not 24h

2025-12-17 • via Nuitee
M
Maria licia caronia • solo_traveller • it
10
OTTIMO
Pros:

A parte la posizione centrale, le dimensioni spaziose della stanza e del bagno, la pulizia e lo stile dell'hotel, ho apprezzato moltissimo la gentilezza e la disponibilitò dello staff

2025-12-16 • via Nuitee
A
Anna • solo_traveller • ch
8
Gutes Hotel Nähe See und Stadtzentrum
Pros:

Das Zimmer ist schlicht und zweckmässig eingerichtet. Matratzen und Kissen sehr bequem. Alles sehr sauber und das Personal ist freundlich. Das Frühstück hat alles, was es für einen guten Start in den Tag braucht. Ideal für Reisende, die pragmatisch unterwegs sind. Gutes Preis-/Leistungsverhältnis.

2025-12-14 • via Nuitee
R
Rosa • solo_traveller • it
10
2025-12-14 • via Nuitee