Hotel Delfino Lugano

Hotels
8.2 (2546 reviews)
Via Casserinetta 6 , Lugano , ch
+41 91 985 99 99

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Needs renovation
Breakfast variety could improve
Some amenities are costly

Categories

Cleanliness
7.5
There were mentions of cleanliness, though some comments indicated offers could be cleaner.
Service
8.5
Overall friendly and competent staff, with many positive mentions.
Location
8.6
Convenient location near the train station and city, positively highlighted.
Room Quality
8
Rooms mentioned as comfortable but needing modernization.
Amenities
8.2
Some amenities appreciated, though there were a few complaints about costs.
Value for Money
8.3
Good value for the price offered, highlighted in multiple reviews.
Food and Beverage
8
Breakfast had mixed reviews, suggesting room for improvement.
Overall Experience
8.5
Generally positive experiences with intent to return for visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Prime Location
Hotel Delfino is ideally situated near the picturesque lake shore and just steps away from the vibrant heart of Lugano. Explore the city with ease from our convenient location.

Delicious Dining Options
Indulge in a culinary journey at Restaurant Delfino, offering a delectable selection of seasonal local and international dishes. Start your day right with a scrumptious continental breakfast buffet and savor small snacks throughout the day.

Convenient Amenities
With garage parking available on-site and Lugano's main shopping street a short stroll away, Hotel Delfino ensures a hassle-free stay for our guests. Experience comfort, convenience, and warm hospitality during your visit.

Book your stay at Hotel Delfino now for an unforgettable experience in Lugano!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2546 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.5
V
Vanessa • solo_traveller • ch
8
2026-08-08 • via Nuitee
F
FREDERIC • couple • fr
8
Séjour plutôt agréable ! Potentiellement un endroit où nous reviendrons
Pros:

Hôtel plutôt bien situé . Facilite pour le parking. Petit bémol que le prix du parking ne doit pas incorporé dans le tarif initial.

2026-08-08 • via Nuitee
R
Robin • couple • ch
7
2026-08-08 • via Nuitee
V
Vanilda • family_with_children • ch
8
Pros:

Klein aber sauber, Frühstück war sehr gut (abwechslungsreich), Mitarbeiter waren nett

Cons:

Das Bett war nicht sehr bequem und die Decken waren ein bisschen zu dünn sowie das Kissen.

2026-08-07 • via Nuitee
M
micha • solo_traveller • ch
6
La realité
Pros:

L’emplacement proche du lac

Cons:

La taxe de sejour a payer a la fin du sejour en plus..
La chambre avec vue sur un parking et le train..
Le frigo de la chambre miniature..
Le parking en plus a 18frs par jours.. trop cher!

2026-08-07 • via Nuitee
T
Tiko • couple • ge
8
2026-08-06 • via Nuitee
A
Alexandra • solo_traveller • ch
8
2026-08-06 • via Nuitee
R
Rudy • couple • nl
8
Prima verblijf voor doorreis, alles was schoon maar ouder dan verwacht…
Pros:

Rustig

Cons:

Verouderd

2026-08-06 • via Nuitee
K
karen • solo_traveller • nl
9
2026-08-06 • via Nuitee
B
Berisha • solo_traveller • ch
10
Pros:

Sehr zuvorkommendes personal,sauberschöne aussichtperfekt,bleibe noch 2tage lânger 🥰,

Cons:

Alles

2026-08-06 • via Nuitee
M
Maria • couple • it
7
2026-08-05 • via Nuitee
A
Anita • couple • ch
9
Pros:

Unsere Aussicht vom Balkon aus mit dem Superior Zimmer

2026-08-04 • via Nuitee
A
André • couple • ch
8
2026-08-04 • via Nuitee
J
Jean-Marc • solo_traveller • ch
9
Pros:

Bel hôtel, piscine et restaurant.
Le personnel est très serviable et agréable !

2026-08-04 • via Nuitee
S
STEPHANIE • solo_traveller • fr
9
2026-08-04 • via Nuitee
M
Marijana • couple • nl
8
2026-08-03 • via Nuitee
D
Doris • extended_group • ch
7
2026-08-03 • via Nuitee
K
kiki • family_with_children • ch
8
Central
Pros:

Das Personal war sehr herzlich und bemüht

Cons:

Das Frühstück hätte etwas mehr vegane Optionen enthalten können. Für 18CHF ass ich Brot mit Margarine, Gurke und etwas Melone. Soyamilch gab es!

2026-08-03 • via Nuitee
A
Alessandro • extended_group • it
6
2026-08-02 • via Nuitee
S
Syl • couple • ch
7
Pros:

l'hôtel est très bien placé avec des bus directement devant. La piscine est très jolie et soignée dans un beau jardin. Le petit déjeuner est classique, très bon. Les rangements dans la chambre sont bien pensés et bien suffisants. La salle de bains est propre avec tout le nécessaire, avec un petit côté "vieillot" mais pas gênant.

Cons:

Suite à un problème de canalisation dans 5 chambres, nous n'avions plus d'eau et nous avons décidé d'écourter notre séjour d'une nuit. Nous regrettons un petit manque de réactivité du personnel mais que nous comprenons face au stress du moment. Remboursement sans problème.

2026-08-02 • via Nuitee