Hotel Delfino Lugano

Hotels
8.2 (2356 reviews)
Via Casserinetta 6 , Lugano , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Needs renovation
Breakfast variety could improve
Some amenities are costly

Categories

Cleanliness
7.5
There were mentions of cleanliness, though some comments indicated offers could be cleaner.
Service
8.5
Overall friendly and competent staff, with many positive mentions.
Location
8.6
Convenient location near the train station and city, positively highlighted.
Room Quality
8
Rooms mentioned as comfortable but needing modernization.
Amenities
8.2
Some amenities appreciated, though there were a few complaints about costs.
Value for Money
8.3
Good value for the price offered, highlighted in multiple reviews.
Food and Beverage
8
Breakfast had mixed reviews, suggesting room for improvement.
Overall Experience
8.5
Generally positive experiences with intent to return for visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Prime Location
Hotel Delfino is ideally situated near the picturesque lake shore and just steps away from the vibrant heart of Lugano. Explore the city with ease from our convenient location.

Delicious Dining Options
Indulge in a culinary journey at Restaurant Delfino, offering a delectable selection of seasonal local and international dishes. Start your day right with a scrumptious continental breakfast buffet and savor small snacks throughout the day.

Convenient Amenities
With garage parking available on-site and Lugano's main shopping street a short stroll away, Hotel Delfino ensures a hassle-free stay for our guests. Experience comfort, convenience, and warm hospitality during your visit.

Book your stay at Hotel Delfino now for an unforgettable experience in Lugano!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When booking 7 rooms or more, different policies and additional supplements may apply.

Swimming pool: Closed from Mon, Oct 6, 2025 until Sun, May 3, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2356 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.5
R
Reto • solo_traveller • ch
8
2026-04-19 • via Nuitee
K
Kathrin • couple • ch
7
2026-04-18 • via Nuitee
R
ROSELLA • couple • it
9
2026-04-18 • via Nuitee
R
ROSELLA • solo_traveller • it
8
2026-04-17 • via Nuitee
T
Travis • couple • us
2
Terrible hotel
Pros:

Decent location to restaurants.

Cons:

They upsell the view, that’s for sure. See attached pic. Staff is rude and snobby. Stayed 6 weeks in Europe and didn’t experience any staff as rude as this one. Woken up by construction at 7am everyday. Would not recommend. Expensive for what they offer.

2026-04-17 • via Nuitee
M
Mélanie Hélène • couple • ch
7
2026-04-16 • via Nuitee
E
ELITON • extended_group • br
3
Ruim
Pros:

Banheiro era bom

Cons:

O quarto tinha ar condicionado porém não tinha controle para ligar

2026-04-16 • via Nuitee
M
Marc • couple • ch
7
2026-04-16 • via Nuitee
P
Peter • couple • ch
9
2026-04-15 • via Nuitee
M
Marguerat • couple • ch
8
2026-04-15 • via Nuitee
M
Malka • solo_traveller • il
3
Разочарована. Так как ожидала что номер будет соответствовать описанию чего не было.
Pros:

Чистые номера

Cons:

Запах в номерах нафталином , довольно старый отель, на фото все выглядит на много лучше чем в реальности . Дали номер не соответствующий описанию , поменяли на другой где вид был на стройку .

2026-04-15 • via Nuitee
Екатерина • couple • ua
9
2026-04-15 • via Nuitee
D
Daniela • solo_traveller • ch
7
2026-04-14 • via Nuitee
B
Benoit • couple • ch
9
2026-04-14 • via Nuitee
M
Marcel • solo_traveller • ch
8
2026-04-13 • via Nuitee
B
Brigitte • solo_traveller • ch
8
Pros:

Praktisch, sauber und gutes Preis-Leistungs-Verhältnis.

2026-04-13 • via Nuitee
M
mehmet sedat • couple • tr
7
Pros:

Çalışanları

Cons:

Kahvaltı zayıf,otelin revizyondan geçmesi lazım…

2026-04-13 • via Nuitee
A
Amaia • couple • es
6
Pros:

El parking gratis y el desayuno

Cons:

No daba sensación de limpio aunque lo estuviera. Huele a cañería y mal la habitación. La almohada muy mala

2026-04-13 • via Nuitee
S
Shafaq • couple • ch
2
2026-04-13 • via Nuitee
G
Gianfranco • couple • it
8
Pros:

Parcheggio in hotel e ristorante

Cons:

Bagno piccolo e senza bidet (ma è normale Svizzera)

2026-04-13 • via Nuitee