Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Relatively high room rates
Some room decor was basic

Categories

Cleanliness
8.68
Rooms were clean and well-maintained.
Service
9.15
Staff were friendly and accommodating, making guests feel welcome.
Location
9.39
Excellent location, close to downtown and transportation options.
Room Quality
8.44
Rooms were comfortable, though some were described as plain.
Amenities
8.87
Amenities met expectations with good breakfast and comfortable common areas.
Value for Money
8.53
Prices are somewhat high but are in line with the area's standards.
Food and Beverage
8.98
Breakfast was varied and of high quality, enhancing the overall experience.
Overall Experience
9.15
Guests expressed high satisfaction with their stays and the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Centrally Located Oasis
This family-owned hotel offers a peaceful retreat just moments away from the vibrant heart of Lugano.

Scenic Views and Tranquil Surroundings
Nestled halfway up a hill, the hotel provides serene rooms with picturesque views of Monte Bré or the charming town below.

Convenience and Comfort Combined
With a short 3-minute walk to the train station, this hotel is a convenient choice for travelers seeking both relaxation and accessibility.

To experience the perfect blend of convenience and tranquility, book your stay at our hotel today.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Location

Guest Reviews

8.9
Based on 1227 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.39
Room Quality: 8.44
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 9.15
E
Elena • solo_traveller • il
10
2026-09-18 • via Nuitee
P
Pedro • family_with_children • pt
8
Excedeu as minhas expectativas
Pros:

Bom pequeno almoço.
Óptima localização
Pessoal muito simpático

2026-09-18 • via Nuitee
S
Schmid • couple • ch
7
Gute Lage, Preis-Leistung schlecht
Pros:

Lage super, FrühstückhBadezimmer schlecht

Cons:

Utensilien Bad

2026-09-16 • via Nuitee
N
Nicole • couple • be
10
2026-09-15 • via Nuitee
P
Pollyana • extended_group • br
8
Vista linda
Pros:

Um hotel gostoso, acesso um pouco difícil, porém com funcionários excelentes, quartos um pouco velhos… merece uma reforma e ficará excelente

Cons:

Localização

2026-09-14 • via Nuitee
Q
Quentin • solo_traveller • ch
10
2026-09-14 • via Nuitee
Q
Quentin • solo_traveller • ch
10
2026-09-14 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-09-14 • via Nuitee
A
Andrzej • couple • pl
9
2026-09-11 • via Nuitee
P
Pal • couple • hu
9
2026-09-11 • via Nuitee
H
Harumi • solo_traveller • jp
9
Pros:

駅から近くて助かりました。バスや電車が無料になる券を貰えます。
朝食がとても美味しかったです。

2026-09-10 • via Nuitee
E
Eric • couple • fr
9
Une adresse à retenir pour un séjour de plusieurs jours à Lugano
Pros:

Situation de l'hôtel à côté de la gare.
Accueil très chaleureux à la réception.
Excellents repas au restaurant.
Petit déjeuner copieux

Cons:

Rien de spécial

2026-09-09 • via Nuitee
S
Shereen • solo_traveller • us
8
Great location and decent sleep.
Pros:

Locale, staff and breakfast is included. Access from the far elevator of the train platform closest to the overlook allows easy luggage transport downhill from the station (it is the pink building to the right of the bus stop down the hill). The neighborhood is pedestrian only with some local residents’ vehicles and deliveries by vehicle.

Cons:

I really dislike having hot comforters as my only covering to sleep. Sheets in addition to the comforter would be a preferable in many hotels!

2026-09-08 • via Nuitee
U
Urs • solo_traveller • ch
8
2026-09-07 • via Nuitee
K
Krasimira • couple • bg
10
Pros:

We had a really great two-night stay at Hotel Federale. The location is excellent, very close to the train station and convenient for exploring Lugano. We also got the Lugano Ticket from the hotel, which allows you to use local public transport and the funicular free of charge.
Our room had a slightly unusual shape, as it was located at an angle of the building, but it had everything we needed and was comfortable.
The restaurant was wonderful - the food was amazing, and the atmosphere made both breakfast and dinner especially enjoyable. We really appreciated that the chef came out every evening to speak with the guests and personally ask for their feedback. The restaurant staff were fantastic as well, creating such a warm and friendly atmosphere.
A very special thank you to Davide Nettuno, who was incredibly helpful and gave us lots of useful information during our stay. We would also like to thank Domenico, who took such great care of us in the restaurant and contributed to our great experience.
Overall, a wonderful stay with excellent service, great food, and genuinely welcoming people. We would be very happy to return!

2026-09-07 • via Nuitee
J
James • solo_traveller • us
8
Staff was excellent
2026-09-07 • via Nuitee
C
Christiana • solo_traveller • ch
8
2026-09-06 • via Nuitee
F
Florian • couple • ch
8
2026-09-06 • via Nuitee
M
Masayuki • solo_traveller • jp
10
お勧め出来るホテルです
Pros:

エアコンが完備されていた。スタッフも良かった。朝食も美味しくスタッフも特に女性スタッフがにこやかで良かったです。ありがとうございます。

Cons:

特に無し。

2026-09-06 • via Nuitee
F
Florian • solo_traveller • ch
8
2026-09-06 • via Nuitee