Hotel Federale

Hotels
8.9 (1071 reviews)
via Paolo Regazzoni 8 , Lugano , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Relatively high room rates
Some room decor was basic

Categories

Cleanliness
8.68
Rooms were clean and well-maintained.
Service
9.15
Staff were friendly and accommodating, making guests feel welcome.
Location
9.39
Excellent location, close to downtown and transportation options.
Room Quality
8.44
Rooms were comfortable, though some were described as plain.
Amenities
8.87
Amenities met expectations with good breakfast and comfortable common areas.
Value for Money
8.53
Prices are somewhat high but are in line with the area's standards.
Food and Beverage
8.98
Breakfast was varied and of high quality, enhancing the overall experience.
Overall Experience
9.15
Guests expressed high satisfaction with their stays and the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Centrally Located Oasis
This family-owned hotel offers a peaceful retreat just moments away from the vibrant heart of Lugano.

Scenic Views and Tranquil Surroundings
Nestled halfway up a hill, the hotel provides serene rooms with picturesque views of Monte Bré or the charming town below.

Convenience and Comfort Combined
With a short 3-minute walk to the train station, this hotel is a convenient choice for travelers seeking both relaxation and accessibility.

To experience the perfect blend of convenience and tranquility, book your stay at our hotel today.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for CHF 44 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 21 per day.

Location

Guest Reviews

8.9
Based on 1071 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.39
Room Quality: 8.44
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 9.15
M
Michael • extended_group • ch
9
2026-03-14 • via Nuitee
N
Natalie • solo_traveller • ch
9
2026-03-12 • via Nuitee
S
Shafiq • couple • de
9
2026-03-10 • via Nuitee
R
Ricardo • family_with_children • br
10
Process muito tranquilo de check in e check out, equipe muito agradável, voltaria com certeza
Pros:

Café-da-manhã excelente. Quarto muito agradável

2026-03-10 • via Nuitee
R
Richard • couple • us
10
Perfect for our needs
Pros:

Close to train station, easy to get downtown

2026-03-09 • via Nuitee
A
Adrian • solo_traveller • ch
9
Zu empfehlen
Pros:

Schönes gemütliches Zimmer

Cons:

Keine Reklamationen

2026-03-09 • via Nuitee
A
Ariel • couple • ch
10
2026-03-08 • via Nuitee
I
Ian • couple • gb
10
Perfect location. The Hotel Team were absolutely fantastic!
Pros:

Location is 2 minutes from the main Train Station.
But, the best thing about the Hotel is the Team. They could not do enough for you! Friendly, happy and helpful.
Evening meal was excellent.
Fabulous Family run Hotel!

Cons:

Absolutely nothing…..it was fabulous

2026-03-07 • via Nuitee
N
Nazih • couple • il
9
2026-02-28 • via Nuitee
Z
Zoë • solo_traveller • gb
8
Pros:

Friendly staff, good location right by train station and easy walk into centre. Room was nice enough

2026-02-23 • via Nuitee
T
Tina • couple • de
8
Cons:

Bäder sind sehr klein. Das Zimmer klein und altmodisch. Die Lage jedoch super für Ausflüge.

2026-02-23 • via Nuitee
D
Diana • extended_group • us
10
Perfect place to stay in a beautiful city!
Pros:

Location is walking distance to train station, lake and shopping and restaurant area

Cons:

Can’t think of anything

2026-02-13 • via Nuitee
S
Susanne • solo_traveller • ch
10
Ein Erlebnis für Körper Geist u.Seele
Pros:

Es ist einfach wunderbar zuvorkommend u.sehr familiär u.grosse Auswahl im Frühstück alles frisch !Sehr gediegen gemütlich

2026-01-20 • via Nuitee
J
James • family_with_children • us
10
What a treat!! I wish we were able to stay longer. Can't wait to come back and spend more time.
Pros:

The location was superb!! Close to train station and to town. Breakfast was superb. The highlight was watching the fireworks from our room. Incredible.

Cons:

Nothing!!

2026-01-19 • via Nuitee
E
Edith • extended_group • ch
7
Wir waren nicht das erste mal im Hotel Federal und werden wieder kommen. der
Pros:

Vielfältiges Frühstücksangebot, auch fris he Früchte unf sehr freundlicher, aufmerkdsmer Service

Cons:

Sehr gute Lage zu Altstadt und zu Bahnhof, sehr ruhige Lage

2026-01-19 • via Nuitee
D
David • family_with_children • gb
8
Perfect stay in Lugano
Pros:

Close to the train station.
Staff were very helpful
Rooms very clean
View from our balcony

Cons:

Nothing bad to say

2026-01-19 • via Nuitee
K
Kwang Joon • solo_traveller • kr
10
Pros:

프런트 식당 전직원 친절 품위있는 매너. 조식 차림보다는 장소의 분위기와 종업원 매너. 조망 굿

Cons:

역에서 바로 아래 내려다 보이지만 짐들고 호텔로 내려가는길 안내 표지가 불충분해서 수백개의 계단을 낑낑대고 내려가기 십상

2026-01-19 • via Nuitee
F
Franziska • family_with_children • de
8
Pros:

Frühstück war gut und reichhaltig, Personal sehr bemüht

2026-01-19 • via Nuitee
I
Isabelle • solo_traveller • fr
8
2026-01-19 • via Nuitee
P
Patrizia • family_with_children • ch
9
2026-01-19 • via Nuitee