Hotel Federale

Hotels
8.9 (1175 reviews)
via Paolo Regazzoni 8 , Lugano , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Relatively high room rates
Some room decor was basic

Categories

Cleanliness
8.68
Rooms were clean and well-maintained.
Service
9.15
Staff were friendly and accommodating, making guests feel welcome.
Location
9.39
Excellent location, close to downtown and transportation options.
Room Quality
8.44
Rooms were comfortable, though some were described as plain.
Amenities
8.87
Amenities met expectations with good breakfast and comfortable common areas.
Value for Money
8.53
Prices are somewhat high but are in line with the area's standards.
Food and Beverage
8.98
Breakfast was varied and of high quality, enhancing the overall experience.
Overall Experience
9.15
Guests expressed high satisfaction with their stays and the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Centrally Located Oasis
This family-owned hotel offers a peaceful retreat just moments away from the vibrant heart of Lugano.

Scenic Views and Tranquil Surroundings
Nestled halfway up a hill, the hotel provides serene rooms with picturesque views of Monte Bré or the charming town below.

Convenience and Comfort Combined
With a short 3-minute walk to the train station, this hotel is a convenient choice for travelers seeking both relaxation and accessibility.

To experience the perfect blend of convenience and tranquility, book your stay at our hotel today.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for CHF 44 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 21 per day.

Location

Guest Reviews

8.9
Based on 1175 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.39
Room Quality: 8.44
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 9.15
T
Tehahe solo_traveller pf
8
2026-07-18 via Nuitee
G
gabriele couple ch
8
2026-07-18 via Nuitee
J
Jacques couple ch
9
2026-07-17 via Nuitee
M
Mette extended_group dk
10
Vil gerne komme igen og have flere dage på hotellet og udforske luganos gamle charmerende bydel
Pros:

Super beliggenhed 5 minutters gang fra charmerende gamle bydel med flotte pladser og restauranter, høj service og meget venligt personale og stor hjælpsomhed og imødekommenhed
Fine værelser og super morgenmad i hyggelig gårdhave

Cons:

Intet

2026-07-14 via Nuitee
C
Christoph couple de
10
Sympathisches Hotel für Bahnreisende
Pros:

Die Lage ist für Bahnreisende ideal. Das Highlight war für uns das sehr zuvorkommende und freundliche Personal.

Cons:

Das Putzpersonal war schon morgens unterwegs und blockierte den einzigen Aufzug,

2026-07-13 via Nuitee
K
KOSUKE solo_traveller jp
10
2026-07-12 via Nuitee
D
David solo_traveller ch
9
2026-07-11 via Nuitee
H
Helmuth solo_traveller li
10
es hat wirklich alles gepasst
2026-07-09 via Nuitee
G
Giorgina couple ch
10
2026-07-08 via Nuitee
J
JMG solo_traveller ph
9
For Most Tourists, Best Location in Lugano
Pros:

Federale is the most convenient hotel in Lugano for anyone taking the train. It is a 5-minute walk downhill from the station, provided you take the right station exit.

The room is correct 3-star quality, and has airconditioning that functions.

The breakfast is standard Swiss style, but served in a pleasant garden in warmer months.

Cons:

The hotel needs to explain better how to get there from the train station, which is how most guests will come, and which is its strongest feature relative to other Lugano hotels.

You need to go to the north end of the platform upon arrival and go down by stairs/elevator, then escalator, following signs for “Citta” until you reach open air and see stairs on the left and a descending ramp on the right. Take the ramp and a minute later you’ll see the hotel building.

2026-07-08 via Nuitee
S
stefano solo_traveller it
10
Ottima struttura efficiente ed elegante.
Pros:

La pulizia delle camere. L'efficienza dello staff, la cortesia del personale e l'attenzione per il cliente. La struttura è moderna e la posizione dell'Hotel lo rende perfetto per chi viaggia in Treno. Colazione abbondante e di ottima qualità.

Cons:

Strano a dirsi per me che sono molto critico, niente.Non ho aspetti negativi da segnalare.

2026-07-07 via Nuitee
W
Walter couple ch
8
Très bonne expérience
Pros:

Manger sur la terrasse

Cons:

Rien

2026-07-05 via Nuitee
S
Schumacher couple ch
9
2026-07-04 via Nuitee
I
Irene Schlenker extended_group ch
8
2026-07-04 via Nuitee
H
Hala solo_traveller eg
9
My stay at hotel Federale was a very pleasant experience.
Pros:

The breakfast was good. Both breakfast and dinner were set outside in the garden. The atmosphere was very pleasant.

Cons:

The hotel is located beneath the bridge, with a very steep slope from the railway station to the hotel. I suggest the hotel provides golf cars to pick up people from the station to the hotel when they have heavy luggage. Otherwise, they have to take a taxi, which costs 20 CHF for such a small distance.

2026-07-02 via Nuitee
C
Christine couple ch
10
Wir haben uns sehr wohl gefühlt 🥰
Pros:

Sehr freundliches Personal

2026-07-01 via Nuitee
A
Alexei solo_traveller it
10
2026-06-30 via Nuitee
H
Hayes couple us
8
Stay on the fifth floor. The side garden was a nice place to have breakfast or cocktails.
Pros:

Extremely convenient to the train station. If you're traveling by train, you should stay at this location.

Cons:

N/A

2026-06-30 via Nuitee
G
Gurzeler couple ch
9
Très bien
Pros:

Accueil, organisation, déjeuner et repas top,

Cons:

2026-06-29 via Nuitee
C
Chao-Yu couple tw
9
2026-06-28 via Nuitee