Hotel Victoria

Hotels
7 (4511 reviews)
Riva Paradiso 2b , Lugano , CH
+41 91 994 20 31

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Cons:
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
5.39
Several reviews reported issues with cleanliness and dated decor.
Service
8.36
Most reviews mentioned helpful staff and reception, though there were complaints about unresolved maintenance issues.
Location
9.4
Multiple reviews praised the central location and beautiful views.
Room Quality
5.35
Complaints about dated furniture and uncomfortable bedding were common, with some noting rooms were not as described.
Amenities
6.38
Basic amenities were mentioned; however, some deficiencies were noted in the provided facilities.
Value for Money
7.34
Mixed feelings about value; some reviews found it acceptable given the location and views despite the issues.
Food and Beverage
6.39
Breakfast options were limited; reported quality was adequate but not impressive.
Overall Experience
7.36
While there were many positives, significant complaints about room conditions and cleanliness affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:27

Property Description

Stunning Lakefront Views and Renovated Rooms
Hotel Victoria in Lugano-Paradiso, established in 1884, offers breathtaking panoramas of Lake Lugano and Mount Bre. The recently refurbished rooms boast modern amenities like flat-screen TVs and complimentary WiFi.

Diverse Dining Options and Entertainment
Indulge in delectable meals at the two affordable restaurants/pizzerias on-site, overlooking the picturesque lake and the palm tree-lined avenue. Enjoy al fresco dining on the charming terrace during the summer. Experience live music at the renowned Dancing Club Cecil, known for its weekend performances in a completely soundproof environment.

Convenient Location and Nearby Attractions
Conveniently situated near various facilities including a bank, hairdresser, public swimming pool, and the San Salvatore Mountain funicular. Guests can take advantage of free public parking in the evenings or opt for a nearby paid car park.

Book your stay at Hotel Victoria for a memorable experience!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast is available upon request at a price of 9.50 Swiss francs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

7
Based on 4511 reviews
Cleanliness: 5.39
Service: 8.36
Location: 9.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 6.39
Overall Experience: 7.36
明德 • solo_traveller • tw
8
Pros:

飯店位置真的很好，可以坐在陽台上欣賞湖景！房間陳設雖然比較老舊，但是備品均齊全，浴室很大，浴缸很舒適！

Cons:

房間設備有點老舊，走到二樓走廊的時候，真的有點可怕，因為感應燈不亮，有點黑暗嚇人！

2026-09-19 • via Nuitee
H
Huguette • solo_traveller • ch
9
2026-09-19 • via Nuitee
D
Daniel • extended_group • ch
8
2026-09-19 • via Nuitee
A
Andreas • solo_traveller • ch
9
Pros:

Tolle zentrale Lage zu Lago und Lugano zu Fuss. Ideal auch für Italien, Schiff und Promenade. Hotel im Bellepochestil welcher in Paradiso rar wird! Nette Terasse zum See

Cons:

Leider erhielt ich eine ägerliche Parkbusse direkt am Hotel (?) mit dem Moto und nicht TI Schild. Es wirft Fragen zu deren Verhalten gegenüber Touristen auf.

2026-09-19 • via Nuitee
E
Erik • solo_traveller • cz
10
2026-09-19 • via Nuitee
E
Epure • couple • ro
6
Amazing view but it is not that clean in the room there was a lot of dust and even spiders in our room
2026-09-19 • via Nuitee
A
Alojz • extended_group • ch
8
2026-09-18 • via Nuitee
J
Julien • couple • fr
1
Premier et dernier
Pros:

L'emplacement

Cons:

Chambre sale et mal odorante.
Personnel absent lors du check out (attendu 15min à l'accueil avant de laisser les clefs sur le comptoir).

2026-09-18 • via Nuitee
M
Maritta • solo_traveller • ch
5
Pros:

Parkplatz möglichkeiten

Cons:

alles

2026-09-18 • via Nuitee
A
Andre • solo_traveller • ch
9
2026-09-18 • via Nuitee
A
Andrew • extended_group • au
9
Pros:

Great location. Room with a balcony overlooking the lake. Very convenient to everything without being in the centre of Lugano.

2026-09-18 • via Nuitee
C
Cargnelutti • solo_traveller • pt
9
2026-09-17 • via Nuitee
A
Anna • couple • fi
7
Pros:

The view from the window and the location was great.

Cons:

The air conditioning didn’t work and the smell from the restaurant kitchen was disturbing.

2026-09-17 • via Nuitee
C
Cécile • solo_traveller • be
5
Je ne conseillerais pas cet hôtel
Pros:

Le petit déjeuner vraiment pas terrible

Cons:

Le petit déjeuner "cher" pour ce qu'on avait et pas de possibilité de choix. Le parking prix excessif. Sanitaires OK

2026-09-17 • via Nuitee
G
Gujer • solo_traveller • ch
8
Pros:

Es war in allen Belangen gut.

Cons:

Nichts

2026-09-17 • via Nuitee
P
pegah • solo_traveller • ir
10
2026-09-17 • via Nuitee
P
Paddi • solo_traveller • gb
6
2026-09-16 • via Nuitee
M
Maude • extended_group • ca
9
2026-09-16 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Sehr charmantes und ausgegezeichnet gelegenes Hotel.

2026-09-16 • via Nuitee
K
kurt • solo_traveller • ch
8
Preiswerte Unterkunft in einer touristisch eher überlaufenen und deshalb auch teuren Ferienregion
Pros:

Sehr schöne Lage am Luganersee in Paradiso, das Zentrum von Lugano ist zu Fuss oder mit dem Bus rasch erreichbar.

Cons:

Für mich hat es so wie gehabt gestimmt.

2026-09-15 • via Nuitee