Hotel Dufour

Hotels
7.2 (261 reviews)
Rue General Dufour 31 , Biel , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable prices
Cons:
Cleanliness concerns
Noise issues
Room discomforts

Categories

Cleanliness
6.41
Several reviews mentioned cleanliness issues, including dirty showers and unclean rooms.
Service
7.88
Generally positive sentiments about the staff's friendliness and helpfulness.
Location
8.42
Multiple reviews praise the central location of the hotel.
Room Quality
6.37
Some reviews indicated issues such as noise and lack of proper heating.
Amenities
6.9
Mixed comments on amenities, with some positive remarks and other complaints about lack of heating.
Value for Money
7.86
Guests felt the prices were reasonable for the services provided.
Food and Beverage
6.91
Breakfast options were deemed acceptable, but not exceptional.
Overall Experience
6.88
Overall sentiment was moderately positive, with some acknowledged issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Located in the heart of Biel, just steps away from the vibrant pedestrian streets, our hotel offers easy access to the old town, the picturesque lake, and the train station.

Modern Rooms and Amenities
With 30 spacious and quiet rooms, our hotel provides a comfortable stay for both business and leisure travelers. Enjoy free wireless LAN throughout the entire hotel and the convenience of an elevator for easy access to your room.

Culinary Delights at Maharaja Palace
Indulge in a culinary journey at our elegant in-house Indian Restaurant Maharaja Palace. Experience the rich flavors and aromas of authentic Indian cuisine without leaving the comfort of the hotel.

Experience convenience, comfort, and culinary delights all in one place. Book your stay at our hotel now!

Important information:

Please check in before 22.30. After 22.30 the reception is closed.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 10 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 261 reviews
Cleanliness: 6.41
Service: 7.88
Location: 8.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 6.88
K
Katharina • solo_traveller • ch
7
2026-05-09 • via Nuitee
M
Michaël • solo_traveller • ch
6
2026-05-07 • via Nuitee
P
Philippe • solo_traveller • fr
1
Nul
Cons:

Réservation annulée suite à l’incompétence de l’accueil. Porte d’hôtel fermé réception pas a la hauteur. Parking sur la place public payant.

2026-05-07 • via Nuitee
E
Erwin • solo_traveller • de
8
Cons:

Frühstück war eher dürftig, aber ok

2026-05-05 • via Nuitee
B
Britta • solo_traveller • de
8
2026-05-02 • via Nuitee
S
Sebastien • solo_traveller • ch
5
Cons:

Plein de poil et cheveux dans le lit, mais ils ont été réactif et on fait le nécessaire de suite .

2026-04-30 • via Nuitee
A
Anita • solo_traveller • ch
8
Pros:

Zentral gelegen, nettes Personal.

Cons:

Lärmig, da halt auch zentral gelegen.

2026-04-30 • via Nuitee
B
Berger • solo_traveller • ch
6
2026-04-28 • via Nuitee
C
Christel • solo_traveller • ch
8
Bon rapport qualité prix.
Pros:

Le meilleur prix à Biel pour une chambre simple. Lit confortable. Chambre très acceptable, propre et spacieuse pour une personne. Grande amplitude horaire au petit dejeuner. Bouilloire dans la chambre.

Cons:

un peu bruyant, prévoir des boules quies (place passante avec circulation en bas). Le personnel ne parle pas français mais jeune femme à l'accueil très aimable. Pas de thé noir au petit dejeuner, seulement des infusions.

2026-04-26 • via Nuitee
M
Magnus • solo_traveller • se
6
Cons:

Very noicy during nights

2026-04-24 • via Nuitee
• couple • ch
8
2026-04-24 • via Nuitee
J
Juerg • solo_traveller • ch
9
Pros:

Hotel liegt zentral. Zimmer einfach aber zweckmässig eingerichtet und sauber. Personal sehr hilfsbereit. Das Frühstücksbuffet ist sehr gut und sehr günstig.

Cons:

Mit leicht offenem Fenster ist natürlich der Verkehr bis in den späteren Abend hörbar. Gewöhnungssache

2026-04-24 • via Nuitee
R
Robin • couple • ch
3
2026-04-23 • via Nuitee
M
Maurizio • solo_traveller • it
7
Pros:

Posizione centrale, buona la pulizia.

Cons:

Mancanza di parcheggio riservato, con conseguente rischio multa, nei parcheggi circostanti, a tempo e a pagamento.

2026-04-22 • via Nuitee
M
Mirjam • solo_traveller • li
3
Pros:

Zentral

Cons:

Rezeption nicht besetzt zur angegebenen Ankunftzeit
zuerst musste geschaut werden ib Zimmer fertig, vom Restaurantpersonal
Bad ungepflegt
alles sehr alt, aber in die Jahre gekommen

2026-04-19 • via Nuitee
D
David • extended_group • ch
6
2026-04-18 • via Nuitee
H
Heinz • extended_group • ch
8
2026-04-16 • via Nuitee
Длужевська • extended_group • ua
1
2026-04-16 • via Nuitee
P
Pedro • couple • fr
7
Top
Pros:

Placement, chambres

2026-04-13 • via Nuitee
M
Marek • solo_traveller • cz
7
2026-04-13 • via Nuitee