Hotel Dufour

Hotels
7.2 (341 reviews)
Rue General Dufour 31 , Biel , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable prices
Cons:
Cleanliness concerns
Noise issues
Room discomforts

Categories

Cleanliness
6.41
Several reviews mentioned cleanliness issues, including dirty showers and unclean rooms.
Service
7.88
Generally positive sentiments about the staff's friendliness and helpfulness.
Location
8.42
Multiple reviews praise the central location of the hotel.
Room Quality
6.37
Some reviews indicated issues such as noise and lack of proper heating.
Amenities
6.9
Mixed comments on amenities, with some positive remarks and other complaints about lack of heating.
Value for Money
7.86
Guests felt the prices were reasonable for the services provided.
Food and Beverage
6.91
Breakfast options were deemed acceptable, but not exceptional.
Overall Experience
6.88
Overall sentiment was moderately positive, with some acknowledged issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Located in the heart of Biel, just steps away from the vibrant pedestrian streets, our hotel offers easy access to the old town, the picturesque lake, and the train station.

Modern Rooms and Amenities
With 30 spacious and quiet rooms, our hotel provides a comfortable stay for both business and leisure travelers. Enjoy free wireless LAN throughout the entire hotel and the convenience of an elevator for easy access to your room.

Culinary Delights at Maharaja Palace
Indulge in a culinary journey at our elegant in-house Indian Restaurant Maharaja Palace. Experience the rich flavors and aromas of authentic Indian cuisine without leaving the comfort of the hotel.

Experience convenience, comfort, and culinary delights all in one place. Book your stay at our hotel now!

Important information:

Please check in before 22.30. After 22.30 the reception is closed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRN

Location

Guest Reviews

7.2
Based on 341 reviews
Cleanliness: 6.41
Service: 7.88
Location: 8.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 6.88
A
arnaud • couple • fr
7
Très bon rapport qualité prix
Pros:

L’emplacement au coeur de bienne . La chambre est spacieuse et le lit était confortable .

Cons:

Simple vitrage et la rue est bruyante avec un clocher qui sonne tout 15 minutes

2026-11-06 • via Nuitee
R
Réanne • solo_traveller • ch
6
2026-11-05 • via Nuitee
J
jean-marc • couple • ch
9
Bien
Cons:

Pas de salade de fruits

2026-11-02 • via Nuitee
M
Michał • couple • pl
8
2026-11-02 • via Nuitee
G
Gabi • solo_traveller • ch
8
2026-11-02 • via Nuitee
K
Klaus • couple • de
7
2026-10-31 • via Nuitee
S
Stefstamm • solo_traveller • ch
9
2026-10-29 • via Nuitee
W
Winfried • solo_traveller • ch
1
Unzuverlässiger Host
Cons:

Es war mir nicht möglich, die Unterkunft zu beziehen, weil der Host mir die Infos nicht gegeben hatte und dann nicht erreichbar war. ICh musste dann ein anderes Hotel buchen

2026-10-29 • via Nuitee
M
Mauro • solo_traveller • ch
5
Cons:

La doccia era piena di muffe. Lo spazio nella camera mal distribuito con un armadio troppo grande per il locale.

2026-10-26 • via Nuitee
K
Katja • extended_group • ch
7
2026-10-24 • via Nuitee
R
Randy • solo_traveller • ch
3
2026-10-23 • via Nuitee
K
Koichi • solo_traveller • jp
6
コストパフォーマンスを優先する際はおすすめ
Pros:

・スタッフの方が親切で、とても助かりました。

Cons:

・朝食ブュッフェは遅めに行くと品数が減り、補充されなかった。食事自体は美味しかったです。

2026-10-21 • via Nuitee
P
Phichet • solo_traveller • ch
4
2026-10-17 • via Nuitee
M
Markus • solo_traveller • ch
7
2026-10-14 • via Nuitee
E
Eva • couple • ch
9
Komfortables, gut gelegenes Hotel am Rande der Altstadt
2026-10-12 • via Nuitee
D
Daniela • solo_traveller • ch
8
Würde ich sofort wieder buchen
Pros:

Fenster können geöffnet werden, gute Lage, öffentliche Parkplätze, Freundliches Personal

Cons:

Alles i.o.

2026-10-11 • via Nuitee
P
Patrick • solo_traveller • fr
7
Pros:

L’emplacement

Cons:

L’insonorisation des fenêtres

2026-10-11 • via Nuitee
B
Bernadette • solo_traveller • de
7
2026-10-11 • via Nuitee
W
Wilhelmus • solo_traveller • nl
9
Pros:

Heerlijk gegeten bij hun aanpalende Indische restaurant

2026-09-19 • via Nuitee
M
Michaela • couple • de
4
2026-09-18 • via Nuitee