Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for the price
Cons:
Noise issues
Bathroom maintenance needed
Limited amenities

Categories

Cleanliness
8.7
Some mentions of issues with cleaning and maintenance.
Service
9.7
Staff were friendly and accommodating, with good communication.
Location
10
Exceptional location near main attractions, highly praised in multiple reviews.
Room Quality
9.2
Rooms were large and modern, although some bathrooms are dated.
Amenities
8.7
Basic amenities provided, with no breakfast available.
Value for Money
9.7
Good value for the central location and quality.
Food and Beverage
7.7
No breakfast service, limited food options.
Overall Experience
9.9
Overall a highly positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:11

Property Description

Luxurious Accommodation in Florence’s Historic Centre

Elegant Rooms with Modern Amenities: Experience a stay in our air-conditioned rooms with free Wi-Fi, satellite flat-screen TV, and private bathrooms equipped with complimentary toiletries.

Convenient Location: Situated just 150 metres from Florence’s Duomo and a short walk from the Uffizi Gallery, Residenza Giotto is the perfect base for exploring the city's cultural treasures.

Complimentary Snacks and Water: Enjoy a thoughtful touch with free snacks and water provided in your room, ensuring a comfortable and welcoming stay.

Experience the charm of Florence at Residenza Giotto - book now for an unforgettable stay!

Important information:

Please contact the property in advance for arrivals after this time.

A surcharge of EUR 60 applies for arrivals from 20:00 and onwards.

All requests for late arrival are subject to confirmation by the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 561 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 7.7
Overall Experience: 9.9
A
ALISON • couple • gb
7
We enjoyed our stay but would not return
Pros:

Excellent location
Friendly helpful staff
Comfortable bed
Clean

Cons:

Somewhat difficult to find
Outdated, small bathroom which looked mouldy
Only one bedside table

2026-03-20 • via Nuitee
D
Dorothee • couple • nl
8
Pros:

De locatie is uitstekend.
We werden zeer vriendelijk en professioneel door de receptioniste ontvangen en geholpen.
De kamer was mooi ingericht en het bed was zeer confortabel

2026-03-16 • via Nuitee
E
Emanuela • couple • it
6
Piccole cose migliorabili per un'esperienza a 4 stelle
Pros:

La posizione eccellente. Vicinissima a tutto.

Cons:

Il bagno aveva la luce che si accendeva da fuori, ma per arrivare ad accenderla e spegnerla dovevi fare il giro aprendo completamente la porta, per cui di notte svegli l'altra persona. Avevo capito camera con vista, mentre la vista non c'era. Ma soprattutto la rigidità di check in, e check out, si entra dalle 14 e si esce prima delle 10.00. Inoltre per lasciare i bagagli devi affidarti ad un deposito esterno...un pò scomodo il tutto.

2026-03-15 • via Nuitee
T
Trevor • couple • gb
9
Pros:

Amazing location with view of duomo. Lovely room and great service by the team.

Cons:

Nothing.

2026-03-15 • via Nuitee
C
Clare • couple • gb
9
Great location
Pros:

Fantastic views. Fresh, clean and airy room.

Cons:

Staff were very nice but the main doorway was hard to find, even though right in the centre. Once this was sorted, access in and out was very simple.

2026-03-13 • via Nuitee
H
Hande nur • couple • tr
5
Pros:

Konumu çok iyiydi. Her yere yürüme mesafesindeydi. Odada günlük temizlik ve su ikramı vardı

Cons:

Banyosu cok eskiydi ve pis geldi eskiliğinden dolayı cok konforlu hissettirmedi bu yuzden. Calısan güleryüzlüydü ancak genel olarak 2 ile 6 arası orda gibiydi ve bu biraz bi şey olsa ne yapacagım hissi uyandırdı

2026-03-13 • via Nuitee
F
Francesca • couple • it
10
2026-03-10 • via Nuitee
B
bataan • extended_group • us
7
Cons:

The staff just unlocked the door to our room while we were in there. When they noticed we were in there, they immediately walked out. Our room was cleaned earlier in the day, so I do not understand why they just unlocked it, and didn't even knock. It was extremely weird and uncomfortable.

2026-03-10 • via Nuitee
R
Ricky • couple • lu
9
Allgemein Sehr gut. Tolle Lage!
Pros:

Sehr gute Lage, direkt am Dom. Nur wenige gehminuten von allem entfernt. Sehr gemütlich eingerichtet, bequeme betten. Gratis Wasser und snacks inbegriffen ohne aufpreis. Ausreichend Hygieneprodukte (Shampoo und Seife) vorhanden.

Cons:

Am Fenster war etwas Schimmel, wegen Feuchtigkeit. Zudem hat man sehr viel lärm von aussen gehört, da das hotel in einer belebten umgebung liegt.

2026-03-06 • via Nuitee
J
James • couple • gb
8
Pros:

location

Cons:

Initial entry a bit confusing.
Bathroom needs updating. Shower too small, shower head very limited adjustment. Mold or dirt on a lot of the grouting.
Toilet seat very loose.

2026-02-25 • via Nuitee
A
Angela • couple • it
10
Pros:

Stanza grande luminoso. Letto super grande e comodo
Posizione fantastica

2026-02-24 • via Nuitee
L
Lisa • couple • us
10
Short visit in Florence, but so glad we found this place!
Pros:

Friendly staff, quiet room just next door to the Duomo.

2026-02-24 • via Nuitee
S
Simon • couple • nl
9
2026-02-23 • via Nuitee
F
Falvy • couple • fr
8
Très bon séjour
Pros:

L’emplacement est vraiment parfait

Cons:

Étant très proche du centre ville, cela reste très bruyant ! Impossible de dormir sans bouchons d’oreilles

2026-02-22 • via Nuitee
T
Taha • couple • ly
7
2026-02-09 • via Nuitee
L
Lorena Fabiana • couple • ar
10
Habitación linda, y a 10 min caminando desde la estación
Pros:

Muy linda y comoda. Cerca de la plaza, se podía ir caminando desde la estación.

Cons:

Solo un detalle, nos dejaron poco saquito té y azúcar

2026-01-31 • via Nuitee
J
Jefferson • couple • br
1
Péssimo .
Pros:

Experiência péssima. Não nos hospedamos. A descrição informava que havia serviço de guarda de bagagem, o que foi decisivo para a reserva, já que chegaríamos em Florença por volta das 7h-8h da manhã. Na prática, não havia guarda de malas no hotel. A proprietária indicou apenas um depósito externo, pago e fora do hotel, totalmente inadequado. Diante da informação contraditória, solicitamos cancelamento gratuito, mas a proprietária foi intransigente, mesmo após várias tentativas de diálogo. Tivemos que recorrer judicialmente para buscar a devolução do valor de uma hospedagem em que não ficamos. Não recomendo!

Cons:

Experiência péssima. Não nos hospedamos. A descrição informava que havia serviço de guarda de bagagem, o que foi decisivo para a reserva, já que chegaríamos em Florença por volta das 7h-8h da manhã. Na prática, não havia guarda de malas no hotel. A proprietária indicou apenas um depósito externo, pago e fora do hotel, totalmente inadequado. Diante da informação contraditória, solicitamos cancelamento gratuito, mas a proprietária foi intransigente, mesmo após várias tentativas de diálogo. Tivemos que recorrer judicialmente para buscar a devolução do valor de uma hospedagem em que não ficamos. Não recomendo!

2026-01-30 • via Nuitee
D
Donna • couple • us
8
Great place. More spacious than expected.
Pros:

Excellent location literally walking stance minutes to everything.

Cons:

Last day storage for luggage was 5euros but I couldn’t lock it up until 2 pm.

2026-01-27 • via Nuitee
B
Brad • couple • au
10
2026-01-27 • via Nuitee
F
Finn • couple • au
8
2026-01-27 • via Nuitee