Baita Cao

Das Zimmer war nicht gereinigt und den service und Frühstück miserabel.
Vermeiden Sie am besten das Hotel .

das hotel sieht in der realitãt ganz anders aus als auf den fotos der homepage. es war sehr schmuddelig und dreckig. das zimmer nicht geputzt und im lavabo hatte es haare und mäusedreck, kleine esswaren usw von den früheren gästen. das bett war nicht frisch bezogen und das wurde trotz nachfrage unsererseits auch nicht in betracht gezogen. (im gegenteil wurde behauptet es sei bereits frisch bezogen) sobald der wasserhahn des wackligen lavabos betätigt wurde, überquoll das lavabo(abfluss verstopft). der aussenbereich war alt und verlottert und wenig einladend zum verweilen. der hotelmanager(besitzer) wirkte krank oder betrunken. er war zudem nicht freundlich. wir werden eine schriftliche beschwerde einreichen, damit die angaben im internet aktualisiert werden.

in Fact, I'm not that kind of person who shares bad Things about something or sombaidy
but in this Hotel is like a nightmare and I was afraid to leave my room.

De eigenaar was welwillend zover in zijn vermogen lag. VOor de prijs o.k. Vermeld ontbijtbuffet maar dat was zeker niet het geval. Broodje met boter en confituur, niets anders te verkrijgen.

Etat général proche de ruine. Après une remarque sur l'état de l’hôtel le propriétaire m'a mis dehors à 23h00, en disant qu'il ne loue plus... J'ai demandé le remboursement et a dû chercher un autre hôtel dans les environs. A éviter absolument.

The host is rather grim. We didn't feel comfortable. He was not happy that we brought small children with us to start with. The shared bathroom facilities were not clean including a dirty toilet. It remained dirty for two days. The host seems alone. The breakfast included bread from the day before. The cappuccino was however good. I was asked to pay some difference (not just for the tax) without understanding what for. Surrounded is however very nice.

Personale sgarbato, camera senza televisore, senza bagno, senza federe sui cuscini e senza la minima parvenza di pulizia. Ho trovato svariati insetti, pieno di polvere sulle pareti e non mi è stato MAI rifatto il letto.
La colazione inclusa nel soggiorno poi era ridicola, un pezzo di pane con un vasetto di marmellata da neanche 50g e del burro altrettanto piccolo, accompagnati da un cappuccino, come se non bastasse il prezzo a cui ho prenotato non era quello giusto ed ho dovuto pagare un supplemento appena arrivato in albergo, tutto questo con un preavviso di UN giorno prima dell'arrivo, se lo avessi saputo per tempo avrei disdetto e prenotato da un'altra parte e forse sarei rimasto soddisfatto.

In aggiunta a tutto questo, mi è stato anche impedito di portare la mia ragazza in camera durante il giorno!

L'esperienza più deludente della mia vita, di certo non tornerò mai più

C est un hotel avec beaucoup de potentiel mais qui aurait besoin d une rénovation

4-Bett Zimmer gebucht, bei der Ankunft wurde uns mitgeteilt, dass das Zimmer leider nur drei Betten hat.
Keine Bettwäsche.

no room with lake view as booked owner said water undrinkable and was angry when i did not buy water or a meal
considering the trouble of getting there regret not going elsewhere as not value for money no tv wifi in room no signal

Путешествуем семьей на машине по Европе, выбираем где остановиться по ходу движения. Нужно было остановиться на ночлег в районе Комо, искали на пару взрослых с большой кроватью, подкупила цена за семейный номер. Как обычно - "скупой платит дважды". Трудно найти - расположен в горном районе, пропустишь нужный поворот и заплутаешь, искали около часа, опоздали к окончанию заселения, пришлось будить хозяина. Единственный положительный момент - он все же нас впустил и поселил. Похоже мы были единственными гостями, что не удивительно. Семейным номером оказалась комната с 4 отдельными кроватями, за двух детей хозяин хостела затребовал еще одну оплату как за взрослых, завтраком оказалось кофе на выбор и булочка с маслом и джемом. Разбираться не было ни желания ни сил, заплатил и поспешил уехать оттуда как можно скорее к более приятным впечатлениям.

Il mio soggiorno ormai sono a conoscenza tutti i miei amici e parenti.
Non volevo scrivere nessuna recenzione poiche' di positivo non ho trovato nulla.
E poi sinceramente credevo che Hotel.com oppure l'intera catena Expedia annullasse del tutto questa struttura. Non voglio che questa struttura chiuda e che quindi il proprietario rimanga senza lavoro compresa l'unica ragazza tuttofare (L'unica persona squisita di questa struttura ). Io parlo solo dell'Hotel . Ultima Struttura situata a 30 minuti tutti in salita con curve strettissime a una sola corsia a Brunate 1000 metri di altezza...fine 1800... Posto Fresco..in estate unica consolazione.... Hotel datato , non pulito, nessun confort . Chiudo qui poichè non voglio aggiungere nulla . non voglio far sapere al mondo intero quello che mi è capitato. Se non chiedete troppo non siete esigenti come me, se vi accontentate del minimo indispensabile (no tv in tutta la struttura, no telefono , in zona prende la rete svizzera, Wifi si solo all'ingresso Bagno in comune, questa è una struttura leggermente migliore ad andare in tenda da campeggio , quindi se il soggiorno ha un costo superiore a 15 euro a persona a notte , evitate.

Refused to honor a documented change of reservation.

De passage, nous avons passé une nuit à Brunate sur les hauteurs de Côme, la vue sur le lac et l'emplacement étaient fantastiques, l'accueil et la chambre correctes pour le prix, juste le déjeuner du lendemain qui a provoqué l'hilarité familiale, celui-ci consistant en .....un sachet de biscottes!

Hotellet (familiedrevet pension) lover lidt mere end det kan holde, også selv om forventningerne ikke var høje forud for besøget.

Der er meget lydt på værelserne og der bliver talt ret højlydt i hele huset af personalet helt ind til midnat. Dørene kan sagtens lukke til både køkken og værelsesafdeling, men bliver det ikke.

Morgenmaden består af kiks og marmelade samt kaffe. Selvom vi var indstillet på at betale lidt extra for en mere nærende morgenmad, fik vi at vide, at det var "italian breakfast", og at de ikke kunne lave andet til os.

Beliggenheden er fin, hvis formålet er en enkelt overnatning før man vandrer videre hen over bjergryggen i retning mod Bellagio. Hvis man gerne vil lidt rundt i området i bil, er beliggenheden oppe for enden af en meget snæver bjergvej langt fra ideel. Det tager lang tid at køre op og ned, og der er kun den samme vej op fra Como.

Vi afbestilte resten af opholdet, betalte for en ekstra overnatning og fandt et andet hotel efter blot en enkelt nat. Vi synes der mangler en del på komfort og måske især service. Det virker ikke helt som om, de gerne vil give deres gæster en god oplevelse.

The owners are very friendly and courteous. The rooms are rather simple but they have gorgeous views on the mountains and the lake of Como because the hotel lies above Brunate which lies above Como. Excellent starting point to do walks and hiking. Good bring and fetch service - free of charge - to the furnicular between Brunate and Como.

the hotel is located on the very top of the mountain and it was real mission to drive up there. though the view was indeed very nice. the room was very basic and had no bathroom/wc. you have to share them with other guests on the hallway. the walls was so thin that we could hear everything what the next room was doing...the wooden floor was cracking so loud from every footsteps. I wouldn´t come back to this hotel.

This hotel is in such a beautiful location, and the proprietors so helpful and welcoming, that we decided to extend our stay. Its view is worth every penny, and inexpensive home-cooked meals are available.

You should be advised that it is at the top of a mountain, and is not a convenient base for access to the city of Como. But if you want a quiet place to stay, it is a gem.

We arrived at the Capanna after having driven down from Holland the same morning, and got rather lost on the incredibly narrow and windy road up to Brunate. At one point we got so stuck we didn't think there was any option other than to reverse the car all the way up a single track road.

We finally arrived at about 10.30pm, the owner was very smiley and welcoming, and made us some sandwiches as we were so hungry. Our room was very clean and cosy, the toilet opposite our room and the shower at the end of the corridoor were exceptionally clean.

Breakfast was of the same standard as our 4 star Rome hotel - a good selection of pastries, toast, jams and nuttella, juice and coffee or hot chocolate and cheese and meats - very nice.

A very lovely view of Lake Como from the outside seating area.

We would highly reccommend the Capanna - just be well prepared for the drive up there!!

The hotel is quite basic but extremely clean- new showers and the rooms are cleaned everyday. The couple who runs the hotel are such nice people and they pampered to all our fancies. The breakfast is hearty with plenty of freshly made coffee, juice, croissants, fresh bread, cheese and ham (yum!), and jam and honey.

The location of the B&B is one of the best on the lake or one of the worst - depending on what you are after. They are perched on the very top of the mountain that towers over Como. You get absolutely stunning views of the lake and it is so peaceful up there. The location is perfect if you want to do some hiking as there are hiking paths leading right from the hotel across the peaks all the way to Bellaggio.

Having extolled the views and the peace you get up in Brunate, I have to mention the extremely windy and extremely narrow road that leads up there. If you're planning on staying up in Brunate for most of your stay than this isn't a problem, but if you, like us, have a car and want to explore the lake, you have to take into acount 1/2 hr spent going down and then up the mountain. The Lonely Planet guide says that once you've driven from Como to Bellagio, you can drive anywhere in the world. Well, they obviously hadn't driven up to Brunate. The drive to Bellagio is really quite easy in comparison with the Brunate climb. But I have to say it gets easier everyday as you get used to the roads. My boyfriend was driving like an Italian at the end of the holidays:)