Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited parking
Some amenities at extra cost
Noise issues from neighboring rooms

Categories

Cleanliness
8.35
Cleanliness is mentioned positively in multiple reviews.
Service
9.05
Service is highlighted as friendly and professional across several reviews.
Location
9.05
Location received high praise for being close to the center and convenient.
Room Quality
8.55
Rooms are described as large and comfortable overall.
Amenities
8.05
Some amenities like the spa have mixed reviews; however, it still offers a good experience.
Value for Money
8.55
General sentiment on value for money is fair considering the location and services.
Food and Beverage
8.55
Breakfast received compliments for variety and abundance.
Overall Experience
8.65
Overall experiences reported as very positive with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:34

Property Description

Luxurious Wellness Center
Hotel Cristallo offers a top-notch wellness center with a sauna, hot tub, Turkish bath, and gym. Guests can also enjoy discounts at Bormio's thermal baths, ensuring a truly relaxing stay.

Scenic Views and Comfortable Amenities
Each room at Hotel Cristallo boasts stunning views of the Italian Alps. The hotel features a large garden, games room, ski room, reading room, and a cozy lounge with a bar, providing ample space for leisure and relaxation.

Delightful Dining Experience
Indulge in a culinary journey at Cristallo's restaurant, serving a mix of classic Italian dishes, local specialties, and international favorites. Don't miss the generous and varied breakfast offerings starting at 07:30.

Book your stay at Hotel Cristallo now for a memorable and rejuvenating experience amidst the beauty of Bormio.

Important information:

The hotel features a free outdoor parking, plus an indoor garage at extra cost.

Please note that the Stelvio Mountain Pass is closed from October until mid June. This means that you will have to take a longer alternative route to reach the property.

When booking more than 5 rooms, please note that different conditions may apply.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2269 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.65
I
Ivan couple it
10
2026-03-14 via Nuitee
E
Elena couple it
7
Carino
Pros:

Colazione e aspetto estetico della hall e dell'esterno

Cons:

Bagno datato e letto e cuscino duri e non molto comodi

2026-03-14 via Nuitee
F
Fabio couple it
9
2026-03-14 via Nuitee
G
Greco couple it
9
Peccato essere rimasti solo 1 notte
Pros:

Hotel pulito, Green
Vicinissimo al centro

Cons:

Nulla da dire

2026-03-14 via Nuitee
M
Matilde couple it
10
Fantastico soggiorno
Pros:

Un albergo di montagna come si deve, camera ampia e pulita, colazione impeccabile e staff gentile . Posizione centralissima

Cons:

Forse l’unico difetto trovato è che le tende non coprono perfettamente dalla luce mattutina

2026-03-14 via Nuitee
R
Ruzalina family_with_children ru
10
2026-03-14 via Nuitee
M
Monica couple it
9
Pros:

Hotel in buona posizione a due passi dal centro, stanza ampia e molto pulita, ottima colazione, staff molto gentile e cordiale

2026-03-13 via Nuitee
D
Davide couple it
9
Pros:

personale molto gentile e disponibile, camera spaziosa, buona colazione

2026-03-13 via Nuitee
R
Rosanna couple it
10
Pros:

Accoglienza ottima camera pulitissima e anche la posizione dell'hotel era buonissima ...colazione abbondante servizio ottimo

2026-03-13 via Nuitee
L
Lucia couple it
6
Posizione comoda ma camere retrò
Pros:

Posizione comoda per raggiungere le piste a piedi o con lo ski bus e personale cordiale, che al check out ci ha regalato dei biscottini.
Letto comodo e camera spaziosa.
Disponibilità di ricarica elettrica nel posteggio esterno dell'hotel.

Cons:

Camere e bagni un po' retrò, non troppo in linea con le foto/ aspettative. La camera era una superior all'ultimo piano, peccato non avesse il balcone ma dei finestroni a soffitto con "vista" sul versante retro dell'hotel.
Colazione nella norma.
Tutto a pagamento: la sauna, l'uso del parcheggio coperto, eventuali extra a colazione (crepe, uova strappazzate), l'uso del lucchetto per bloccare gli sci nel deposito. Mi sembra un po' esagerato specie per chi come noi ha prenotato una camera superior.

2026-03-12 via Nuitee
M
Massimo extended_group it
9
Relax
Pros:

L’ampiezza della camera.
Il riscaldamento
La gentilezza dello staff
Camera silenziosa

Cons:

Quando si chiude la porta d non viene accompagnata, fa molto rumore

2026-03-12 via Nuitee
R
ROBERTO couple it
8
2026-03-10 via Nuitee
E
Ermelinda extended_group it
10
2026-03-10 via Nuitee
R
Ramona couple it
8
2026-03-10 via Nuitee
K
Keitty couple it
10
2026-03-09 via Nuitee
B
Bjorn couple us
9
2026-03-08 via Nuitee
D
dlodge440 couple it
8
2026-03-07 via Nuitee
G
Gabriella couple it
9
2026-03-07 via Nuitee
M
Martina couple it
10
2026-03-07 via Nuitee
G
Gaia couple it
10
Pros:

la posizione l accoglienza la spa le stanze tutto perfetto

Cons:

la prima colazione , torte e croissant non sono fatti in casa

2026-03-05 via Nuitee