Hotel Serafino

Hotels
Independent
6.6 (41 reviews)
Via Verona 8, Genoa, GE, 16152 , Genoa , IT

Pets allowed

Facilities

Free WiFi
24-hour front desk
Breakfast available (surcharge)
Tours/ticket assistance
Self parking (surcharge)

Review Highlights

Pros:
Clean and simple accommodation
Friendly staff
Cons:
Breakfast quality needs improvement

Categories

Cleanliness
7.61
The accommodation is clean despite being simple and outdated.
Service
8.08
The staff is friendly and accommodating.
Location
8.12
Accessibility of the hotel is good.
Room Quality
5.57
The rooms are simple and somewhat outdated.
Amenities
5.6
Basic amenities are available but not exceptional.
Value for Money
7.06
Reasonable value for an overnight stay.
Food and Beverage
4.61
Breakfast quality is lacking due to many industrial products.
Overall Experience
6.18
Satisfactory for a short stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:35

Property Description

Complimentary Wireless Internet Access and Tour/Ticket Assistance - Stay connected and make the most out of your trip with free Wi-Fi and assistance in planning your activities.

On-Site Dining and Bar/Lounge - Enjoy delicious meals at the hotel's restaurant and unwind with your favorite drink at the bar/lounge.

Convenient Location - Explore nearby attractions such as 105 Stadium and Fiumara Shopping & Fun, and benefit from easy access to Cristoforo Colombo Airport.

Experience comfort and convenience at Hotel Serafino in Genoa. Book now for a memorable stay!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GOA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.6
Based on 41 reviews
Cleanliness: 7.61
Service: 8.08
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 7.06
Food and Beverage: 4.61
Overall Experience: 6.18
I
Iness
8
Pros:

Hébergement simple, vieillot mais propre, pour une nuit ou deux ça dépanne bien 👍

2025-09-07 via Nuitee
D
Danyel
8
Pros:

L’hôtel est accessible, propre, le personnel est sympa, le petit déjeuner seulement reste à désirer ( beaucoup de produits industriels )

2025-08-16 via Nuitee
C
Cristoffer
2
Pros:

Lyhört. Hörde både andras tv och när folk kom hem på natten. Hårda sängar. Ljud utifrån nästan hela tiden (skällande hundar, krossade glas mm).

2025-07-07 via Nuitee
M
miguel family
2
Pros:

No hay estacionamiento en el hotel el que dicen que tiene es en la calle y hay que estar buscando en la calles alrededor del hotel hasta 3 cuadras a la distancia

2025-01-15 via Nuitee
S
Sabira
8
Pros:

Ganz schlecht war das mir die Polizei Auto abgeschleppt hat, weill ich wegen Mangel von Parkplatze auf behinderten PP parkiert habe, das ich meine verpakung ausladen kann, wenn ich zurück kamm, auto war weg. Das hat mir ganz viel Geld und Aufwand gekostet.
È stato davvero brutto che la polizia abbia rimorchiato la mia macchina perché avevo parcheggiato in un parcheggio per disabili a causa della mancanza di parcheggio in modo da poter scaricare i bagagli al mio ritorno e l'auto non c'era più. Ciò mi è costato un sacco di soldi e fatica.

2024-10-07 via Nuitee
W
Walter partner
2
Pros:

Dire orribile è poco. Fatiscente, ascensore roto chissa da quando tempo quindi 4 piani a piedi; ubriaconi nelka holl e allingresso buttati a terra. Per niente sicuro. Ho chiesto un fono e mi è esploso fra le mani perché era in corto circuito lasciandomi al buio per due ore. Ho pagato due notti ma al mattino della prima notte sono scappato

2024-10-01 via Nuitee
C
Claudia
8
Pros:

Ok

2024-09-28 via Nuitee
L
Laurent
4
Oh my god
Pros:

Hôtel de dépannage à utiliser vraiment en dernier recours.

2024-08-08 via Nuitee
P
Philippe
8
Correct : bon rapport qualité prix
Pros:

Salle de bain refaite à neuf, encore des efforts à prévoir dans la rénovation de la chambre : mobilier désuet et un volet à la fenêtre serait apprécié.

2023-08-13 via Nuitee
S
Silke family
8
Pros:

Eine zweckmäßige, saubere Unterkunft mit gutem Frühstück

2023-07-23 via Nuitee
B
Brayan
10
Pros:

Todo bien

2023-06-07 via Nuitee
A
Angelina family_with_children
4
Pros:

No parking, took us 1h to find parking half a mile away, not the most clean to say the least and not what it seems in description

2023-05-20 via Nuitee
F
francesco
2
Pros:

Non da i servizi contrattati online nulla e come viene descritto sul portale internet zona degradata pessima e insicuro per soggiornare

2023-04-15 via Nuitee
E
Elias
6
Moyen
Pros:

Prix moyen, globalement moyen

2022-09-18 via Nuitee
D
Daniela
6
Má experiência.
Pros:

O quarto era bastante quente e não tinha ar condicionado, portanto a solução foi dormir com a janela aberta, já que a ventoinha não era suficiente. A rua tinha muito movimento (bar e restautante no res-do-chão e feira a partir das 6h), logo, com a janela aberta foi impossível dormir.
Hotel sem estacionamento.
O pior de tudo foi quando estávamos a pedir o café, no início do pequeno almoço, fomos interrompidos pelo funcionário a indicar que a nossa reserva não tinha pequeno almoço incluído. Tivemos de deixar o pequeno almoço e ir à recepção mostrar a nossa reserva, quando, mesmo assim, o funcionário alegou que pelo preço que pagamos, não podíamos ter pequeno almoço incluído. No final, o funcionário deu-nos razão. Depois do constrangimento, do café frio.
Pão do pequeno almoço não era do dia.
Funcionários pouco simpáticos.

2022-08-27 via Nuitee
V
Verified traveler
4
Pros:

Extremt slitet hotell och kändes smutsigt och ofräscht. Tack och lov var sängkläderna rena och det fanns fungerande AC och wifi. Men skulle inte vilja bo här mer än en natt.

2022-08-25 via Nuitee
V
Verified traveler
4
Please read before booking!
Pros:

Die Lage des Hotels ist um 5km Luftlinie falsch angegeben. Gebucht wurde ein Dreibettzimmer, bekommen hat man ein Zweibettzimmer. Die Ausstattung ist veraltetet und die Matratzen der Betten sind so alt, sodass man die Federn im Rücken merkt. Personal ist zwar nett, dennoch spricht das Personal so gut wie kein Wort Englisch. Lage ist katastrophal, laute Straße und trotz Corona bis in die späte Nacht eine Lautstärke, trotz geschlossener Fenster, die einem Basar gleicht. Die Türen der Zimmer sind extrem Luftempfindlich, sodass bei jedem öffnen und schließen das gesamte Zimmer rappelt. Extrem hellhörige Zimmer und unangenehme Zimmernachbarn welche entweder schreien, Möbel verrücken, oder die Türen permanent knallen. Der Preis ist leider keineswegs gerechtfertigt, genauso wie die anderen guten Bewertungen.

English translation:
The location of the hotel is wrongly indicated by 5 km as the crow flies. A triple room was booked, you got a twin room. The equipment is outdated and the mattresses of the beds are so old that you can notice the feathers in your back. Staff is nice, but the staff speaks almost no word of English. Location is catastrophic, loud street and despite Corona until late at night a volume, despite closed windows, which resembles a bazaar. The doors of the rooms are extremely air-sensitive, so that everyone opens and closes the entire room. Extremely bright rooms and unpleasant room neighbors who either scream, move furniture, or the doors are constantly poping.

2021-09-07 via Nuitee
V
Verified traveler
8
Pros:

Ok

2021-08-06 via Nuitee
A
Alessandro
10
Bene
Pros:

Buon rapporto qualità/prezzo

2019-11-04 via Nuitee
V
Verified traveler
8
Pros:

Très propre. Salle de bain trés convelable avec une douche assez grande

2019-08-18 via Nuitee