Hotel Pienzenau Am Schlosspark

Hotels
9.3 (339 reviews)
Via Pienzenau 1 , Merano , it

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent breakfast
Cons:
Small suggestion for in-room coffee facilities
Some rooms could use additional lighting

Categories

Cleanliness
9.16
The hotel was always very clean, even in the corners.
Service
9.63
Excellent service from all staff, very friendly and helpful.
Location
9.17
Ideal location near Trautmannsdorf Castle Gardens and easy access to local attractions.
Room Quality
9.12
Spacious, quiet rooms with comfortable beds and great amenities.
Amenities
9.15
Great amenities like heated pools and wellness offerings.
Value for Money
9.11
Quality of stay justifies the price for the overall experience.
Food and Beverage
9.46
Excellent breakfast with fresh options and quality beverages.
Overall Experience
9.63
An exceptional stay that met and exceeded all expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:09

Property Description

Luxurious Amenities
Hotel Pienzenau boasts a gourmet restaurant, wellness area, and heated swimming pools, promising a lavish stay for guests.

Elegant Rooms
Each room at Hotel Pienzenau Am Schlosspark is meticulously designed with a private balcony, LCD TV, and intricate decor, offering a comfortable retreat.

Gastronomic Delights
Indulge in local specialties and a variety of wines at the on-site restaurant, where gourmet dietary menus are also available upon request.

Book your stay at Hotel Pienzenau now to experience the perfect blend of luxury, comfort, and culinary excellence.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BZO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Adults stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 339 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.46
Overall Experience: 9.63
L
linda • couple • gb
10
Pros:

Staff very friendly.
Rooms clean and comfortable
Swimming pool area lovely
Great breakfast
Its a walk into town but not a problem about 20 mins

2026-06-05 • via Nuitee
A
Anna-Lena • solo_traveller • de
10
Pros:

Das Hotel ist wunderschön, sehr gepflegt und hübsch. Die Dachterrasse bietet einen tollen Blick in die Berge.

Das Frühstück war perfekt. Alle Hotelangestellten waren sehr freundlich und zuvorkommend.

Die Zimmer sind groß und sehr hübsch eingerichtet.

2026-06-04 • via Nuitee
K
Karl • couple • de
10
2026-06-04 • via Nuitee
H
Helmut • couple • ch
9
2026-06-04 • via Nuitee
A
Andrea • couple • de
10
2026-05-31 • via Nuitee
M
Matthias • couple • de
6
2026-05-21 • via Nuitee
D
Dietmar • couple • de
9
2026-05-20 • via Nuitee
V
valentina • extended_group • it
10
Eccellente!
Pros:

Questo hotel è un vero gioiello, arredamento della struttura delizioso, bellissimo panorama, silenzioso. La camera è super confortevole, molto grande e dotata si tutti i comfort, così come il bagno molto grande e confortevole. Il balcone è meraviglioso con panorama mozzafiato, dotato di lettini comodissimi per il relax e un delizioso tavolino, piante molto curate. Gli spazi esterni sono curatissimi con tante piante e fiori. La colazione viene servita in uno spazio elegante e in uno spazio tipico tirolese, i prodotti buonissimi e freschi. Il personale di tutto l’hotel, dall’accettazione al servizio davvero accogliente e disponibile. Tutto ECCEZIONALE! Se dovessi tornare a Merano, scegliere sicuramente questo hotel.

Cons:

Nulla.

2026-05-04 • via Nuitee
J
Jovanovic • solo_traveller • ch
10
2026-05-04 • via Nuitee
A
Anna 59 • couple • de
10
Außergewöhnlich schöner Urlaub
Pros:

Toller Blick auf die Berge, Busverbindung fast vor der Haustüre.
Innen und Außenpool super. Die gesamte Anlage blitzsauber und gepflegt,
mit sehr viel Liebe zum Detail. Personal sehr, sehr nett und hilfsbereit

Cons:

Uns hat alles gefallen

2026-04-11 • via Nuitee
S
Serafin • solo_traveller • ch
10
2026-04-10 • via Nuitee
M
Michael • couple • at
10
2026-04-04 • via Nuitee
K
Kerstin • couple • ch
10
Traumhafter Wellnessurlaub in einem ganz besonderen Hotel.
Pros:

Das familiengeführte Hotel bietet alles, was man sich für schöne, erholsame Ferien wünscht. Besonders gutes Frühstück, tolle Innen- und Aussenpool, sehr aufmerksames freundliches Personal, schön eingerichtetes Hotel mit super offener Dachterrasse & ausgezeichnetem, angenehm leichtem Essen mit sehr guter Weinauswahl. Wir kommen sehr gerne wieder.

2026-01-19 • via Nuitee
L
Leon • couple • de
10
Herrliches Hotel mit super nettem Personal hat uns wunschlos glücklich gemacht.
Pros:

Alles ist hier perfekt gewesen.
Der Service und die Freundlichkeit des Personals war herausragend. Die Zimmer sind schön ausgestattet und die Poolanlage lässt nicht zu Wünschen übrig. Das Frühstück ist reichhaltig und vor Allem die frisch zubereiten Rühreier sind zu empfehlen. Besonderes Highlight ist die Dachterasse mit Blick auf Meran.
Am letzten Tag wurde uns aufgrund unseres frühen Buses das Frühstück früher zubereitet und wir haben einen eigenen kostenlosen Shuttleservice zum Bahnhof bekommen.

Cons:

Alles war perfekt.

2026-01-19 • via Nuitee
M
Martin • couple • de
10
Pros:

alles bestens

Cons:

---

2026-01-19 • via Nuitee
S
Samuele • couple • it
10
Fuga dalla città e relax completo di coppia, super consigliato
Pros:

Stanza molto bella e accogliente e paesaggio veramente incantevole

Cons:

Parcheggio forse un po’ stretto ma comunque presente

2026-01-19 • via Nuitee
D
Dietrich • couple • de
10
Pros:

etwas weiter oben in Meran gelegen mit Abendsonne von der Dachterrasse mit wundervollem Blick auf die Berge, Busanbindung quasi vor der Haustüre in die Innenstadt. tolles Frühstück, nette, hilfsbereite Mitarbeiter. innen und Außenpool, Sauna, alles da. Parkplatz am Hotel. alles perfekt. wir sind mit 2 lebhaften Kindern angereist, denen sehr freundlich begegnet wurde... vielen herzlichen Dank!

Cons:

-

2026-01-05 • via Nuitee
K
Karlheinz • couple • de
9
Wir kommen bestimmt mal wieder
2025-11-12 • via Nuitee
R
Rene • couple • de
10
2025-11-08 • via Nuitee
R
Roman • couple • de
9
2025-11-07 • via Nuitee