Prinz Rudolf Smart Hotel

Hotels
8.6 (913 reviews)
via Val di Nova, 29 - Naif Weg , Merano , it

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent wellness facilities
Cons:
Uncomfortable pillows
Cold food
Small sauna

Categories

Cleanliness
8.3
Some reviews mentioned issues with room comfort but overall a good level of cleanliness.
Service
9.2
Multiple reviews highlight friendly and helpful staff.
Location
8.7
Good location for skiing, though some mention areas are shadowed.
Room Quality
8.2
Rooms praised for comfort but some guests found pillows uncomfortable.
Amenities
8.9
Great wellness area and amenities, although some facilities like the sauna could be larger.
Value for Money
8.7
Good overall value based on the amenities provided and the quality of service.
Food and Beverage
8
Food quality mentioned as a concern with cold meals, breakfast received mixed reviews.
Overall Experience
8.8
General sentiment is positive despite some mentioned issues, guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:34

Property Description

Scenic Mountain Retreat

Trekking and Mountain Biking Paradise
Explore the beautiful surroundings with ease and enjoy outdoor activities during your stay.

Relaxing Wellness Facilities
Unwind in the outdoor pool or saunas after a day of adventure.

Delightful Dining Experience
Indulge in local and Italian cuisine in the hotel's charming restaurant.

Experience serenity and adventure at Prinz Rudolf Smart Hotel. Book your stay now for a memorable mountain getaway.

Important information:

When traveling with pets, please note that an extra charge of € 16,00 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 913 reviews
Cleanliness: 8.3
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.9
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 8.8
D
Davide • couple • it
10
Pros:

Tutto

Cons:

.

2026-02-11 • via Nuitee
V
Viola • couple • de
8
2026-01-19 • via Nuitee
D
Dennis • couple • de
9
2026-01-19 • via Nuitee
T
Tanja • couple • de
8
Fast perfekt
Pros:

Modern und trotzdem sehr gemütlich, tolle Lage und Aussicht.Sehr ruhig. Sehr gutes Frühstück

Cons:

Leider gab es kein Fitness Center

2026-01-15 • via Nuitee
G
Giuseppe • couple • it
10
2026-01-15 • via Nuitee
L
Leonard • couple • it
1
2026-01-10 • via Nuitee
F
federica • couple • it
9
2026-01-10 • via Nuitee
S
Sgualo • couple • it
8
Pros:

Molto bello l'hotel di recente costruzione
Camere comode, grandi e spaziose
Ristorante alla carta molto buono (forse un po' poca scelta), colazione a buffet ottima, cena take away portata in camera buona e abbondante.

Cons:

La spa è un po' piccola, con piscina interna/esterna riscaldata (forse qualche grado in più dell'acqua con il freddo eccessivo del momento del nostro soggiorno) e 2 saune.

2026-01-09 • via Nuitee
I
Isabella • couple • es
8
Ottimo hotel per rilassarsi tra le montagne
Pros:

La struttura è nuova, ben curata e in un'ottima posizione sia per visitare i paesini circostanti sia per andare sulle piste. La colazione è molto ricca e gustosa. Anche i piatti del ristorante sono molto buoni (cantina di vini ben fornita). I cocktail del bar sono fantastici e lo staff è davvero gentile. Le camere sono confortevoli e spaziose, soprattutto silenziose. Il riscaldamento è perfetto, la camera è sempre accogliente al rientro.

Cons:

Anche se è la vibe dell'hotel, l'ho trovato molto buio. Nelle camere specialmente potrebbero esserci più luci, specie verso l'armadio e i vari armadietti perché dentro non si vede niente. La spa è rilassante, la piscina esterna riscaldata con vista una vera chicca ma manca una piscina interna purtroppo.

2026-01-09 • via Nuitee
A
Alice • couple • it
8
2026-01-07 • via Nuitee
A
Andrea • couple • it
9
2026-01-07 • via Nuitee
P
Pasquale • couple • it
9
Pros:

Accoglienza perfetta, con la dovuta elasticità per gli orari di check in e check out. Cortesia e gentilezza da parte di tutto il personale.
Eccellente la colazione e ad anche il ristorante.
La camera adeguata alle nostre aspettative, così pure la l'area spa.
Un posto accogliente dove ti fa piacere starci e tornarci.

2026-01-06 • via Nuitee
G
Giorgio • couple • it
9
Pros:

Tutto bellissimo, ottima colazione, staff disponibile e gentile piscina e area wellness ottime
Chalet stupendo tutto perfetto
Consigliato

2026-01-05 • via Nuitee
F
Francesco • couple • it
8
2026-01-05 • via Nuitee
M
Markus • couple • at
10
Pros:

Sehr nettes Personal. Speziell das junge Serviceteam beim Abendessen waren sehr nett. Teilweise Damen aus Kambodscha, die ausgezeichnet Deutsch und Italienisch sprechen. Auch an der Bar super nettes Service. Mitglieder der Besitzer Familie jeden Tag voll dabei. Bar, Rezeption, Shuttle Service. Sehr fleißig.

Cons:

Die Matratzen vom Bett vielleicht etwas hart für meinen Geschmack. Aber jammern auf hohen Niveau.

2026-01-05 • via Nuitee
S
Samuele • couple • it
9
2026-01-05 • via Nuitee
M
Marissa • couple • de
9
2026-01-03 • via Nuitee
B
Bayer • couple • at
5
Es war okay
Pros:

Das Chalet war sehr schön

Cons:

Das Essen war kalt, das Personal unfreundlich, man konnte kein Essen aufs Zimmer bestellen, generell waren die Essen Zeiten sehr blöd, die Lage war nicht gut…

2026-01-01 • via Nuitee
J
Jan • family_with_children • at
10
Top Skiurlaub!
Pros:

Sehr gute Lage, schöne Zimmer, kurze Wege, top Wellness, sehr nettes Personal

Cons:

Es wäre schön die Hotelpatschen zu bekommen, vor allem wenn man zum Wellness geht,
Tisch im Restaurant muss man sehr früh reservieren sonst bleibt nur die Takeaway Möglichkeit.

2025-12-31 • via Nuitee
V
Vergiani • couple • it
10
2025-12-31 • via Nuitee