NH Brussels Carrefour de L’Europe

Hotels
•
NH Hotels
8.2 (1600 reviews)
Grasmarkt 110 , Brussels , BE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (near Grand Place and stations)
Friendly, helpful staff (upgrades mentioned)
Spacious rooms with fridge, kettle and coffee machine
Some guests reported good bathrooms and water pressure
Some guests enjoyed a very good breakfast
Cons:
Room maintenance issues: broken A/C, leaking showers, lamps
Uncomfortable beds and pillows for some guests
Cleanliness concerns (dirty balcony, sofas)
Inconsistent or poor breakfast for some guests
Perceived poor value for the price

Categories

Cleanliness
6.8
Multiple reviews call out areas in need of cleaning and maintenance (dirty balcony, sofas) and bathroom drainage issues; cleanliness below expected for the category.
Service
9.9
Staff repeatedly described as very friendly, cordial and helpful; guests received upgrades and positive front-desk interactions.
Location
10
Consistently praised for being minutes from Grand Place and close to stations—clear strong point for most guests.
Room Quality
6.5
Frequent reports of maintenance problems: air conditioning not working or leaking, shower leaks/flooding, plumbing noise, some lamps out and uncomfortable beds.
Amenities
8.8
Rooms often include fridge, kettle and coffee machine; general amenities present but some (AC, shower) malfunctioned in several stays and breakfast quality varied.
Value for Money
6.2
Several guests explicitly mentioned the hotel being expensive for the quality received and described a poor value relationship.
Food and Beverage
7.4
Mixed feedback: some reviews praise the breakfast as very good, others describe it as terrible or inconsistent.
Overall Experience
10
Despite maintenance and cleanliness issues, many guests highlighted excellent location and very helpful staff, resulting in generally positive overall stays for short visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:46

Property Description

Luxurious Accommodation
Hotel Carrefour de l’Europe Brussels provides spacious rooms with double glazed windows, black-out curtains, and modern amenities, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy a breakfast buffet and a selection of French and Belgian cuisine meals at the hotel's restaurant. Complimentary coffee and tea in the rooms add an extra touch of convenience and homeliness.

Convenient Location
Situated just 2 minutes from Grand Place and Central Station, with surrounding restaurants, shops, and easy access to the Bourse metro station, Hotel Carrefour de l’Europe Brussels offers the perfect blend of accessibility and comfort.

Book your stay now at Hotel Carrefour de l’Europe Brussels for an unforgettable experience in the heart of Brussels.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR 25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8.2
Based on 1600 reviews
Cleanliness: 6.8
Service: 9.9
Location: 10
Room Quality: 6.5
Amenities: 8.8
Value for Money: 6.2
Food and Beverage: 7.4
Overall Experience: 10
S
SUSANA • extended_group • es
9
Bien.
Pros:

Nos dieron una habitación fantástica con vistas muy bonitas a la plaza de Europa.

Cons:

El servicio de limpieza de la habitación, en especial la cama de ni hija nunca estaba bien hecha pese a que lo comentamos en la recepción del hotel.

2026-09-19 • via Nuitee
C
Cristina • solo_traveller • es
9
2026-09-19 • via Nuitee
B
Bernard • couple • at
7
Preis- Leistungsverhältnis nicht ganz in Ordnung.
Pros:

Frühstück war sehr gut. Lager war sehr gut. Personal sehr hilfsbereit und freundlich. Zimmergröße war gut.

Cons:

Das Badezimmer war nur mit Badwanne mit Dusche ausgestattet. Ein- und Aussteigen war nicht ungefährlich. Das Badezimmer war einfach veraltet und hat teilweise Schimmelbildung.
Auch andere kleinere Sachen waren nicht in Ordnung (Vorhang kaputt, Licht neben Bett wackelig bzw. nicht einstellbar)

2026-09-17 • via Nuitee
M
Macarena • couple • ar
9
La mejor ubicación para conocer la ciudad y moverte por Bélgica.
Pros:

La ubicación es inmejorable. A una cuadra de la central station y a una también de la plaza principal. La habitación muy amplia y luminosa.

Cons:

Lo único que podría decir es que podrían agregar unas pantuflas.

2026-09-17 • via Nuitee
U
Ulrike • extended_group • de
8
2026-09-17 • via Nuitee
A
Anna • solo_traveller • gb
8
2026-09-17 • via Nuitee
R
Routoulas • solo_traveller • gr
10
2026-09-16 • via Nuitee
L
Laroche • solo_traveller • fr
10
2026-09-16 • via Nuitee
G
Giacomo • family_with_children • it
10
bellissimo
Pros:

posizione eccezionale, camera con vista fantastica, ampio bagno

Cons:

complessivamente vecchiotto e non manutenuto in tutti i particolari

2026-09-14 • via Nuitee
M
Macarena • couple • cl
10
2026-09-14 • via Nuitee
V
Veronica Mier • solo_traveller • ec
10
Excelente ubicación.
Pros:

Ubicación y trato del personal.

Cons:

Nada. Todo estuvo increíble.

2026-09-14 • via Nuitee
V
Veronica Mier • solo_traveller • ec
10
Excelente estadía.
Pros:

Ubicación. Volví a este hotel después de ir una noche a Brujas. Es muy bueno!

Cons:

Nada. Todo perfecto.

2026-09-14 • via Nuitee
T
Tamara • couple • es
10
Estancia perfecta
Pros:

Todo perfecto. La ubicación, la calidad del hotel, las instalaciones. Todo súper limpio. Te dejan agua de bienvenida que después te reponen y también cafés. Una magnífica estancia

2026-09-14 • via Nuitee
A
ATSUSHI • extended_group • jp
6
2026-09-13 • via Nuitee
K
kuni • solo_traveller • jp
9
便利で快適な中心部のホテル
Pros:

中央駅にとても近く、歴史地区へのアクセスが良いのが選んだ理由です。
眺望ありの部屋を予約したので、広場を囲む建物が部屋の窓から見渡せてブリュッセルの街の雰囲気を味わえます。
朝食はバリエーションに富んでいて、おいしくいただきました。
親切でフレンドリーなスタッフのみなさんのおかげて楽しく過ごせました。
部屋のグレードアップのサプライズ、良い旅の思い出です。

2026-09-13 • via Nuitee
M
Mari Carmen • family_with_children • es
9
Pros:

Ubicacion perfecta. Cerca de todos los sitios de interes. a dos minutos de la estación de tren

2026-09-13 • via Nuitee
Y
yuan heng • solo_traveller • gb
9
Satisfied
Pros:

Excellent location, close to train station and the plaza, staff is friendly

Cons:

-

2026-09-13 • via Nuitee
A
Ada • solo_traveller • uy
9
Pros:

La ubicación, la amabilidad del personal, habitación amplia, cama cómoda.

Cons:

Nada

2026-09-12 • via Nuitee
J
Jeremy • solo_traveller • us
10
2026-09-12 • via Nuitee
M
Moeka • extended_group • jp
7
2026-09-10 • via Nuitee