9Hotel Chelton

Hotels
9Hotel Collection
7.4 (12 reviews)
Rue Véronèse 48, Brussels, 1000 , Brussels , BE

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Internet access in public areas - high speed
Smoke-free property
Free wired internet
See all facilities

Review Highlights

Pros:
Courteous staff
Good room ambiance
Clean hotel
Cons:
Inconsistent cleaning
Insufficient coffee pods
Crowded breakfast

Categories

Cleanliness
6.81
Inconsistent cleaning quality reported, with one room ready two hours late and issues with cleanliness on day 2.
Service
7.78
Staff were described as courteous and professional, with positive comments about the check-in process.
Location
7.82
Good location mentioned in reviews; hotel was described as being in a peaceful area.
Room Quality
7.77
Rooms were generally described as nice and freshly renovated.
Amenities
7.3
Basic amenities available, but some items like coffee pods were insufficient.
Value for Money
7.26
The price may warrant better service and amenities based on the guest experiences shared.
Food and Beverage
7.31
Breakfast was described as nice but with limited variety, which could affect overall satisfaction.
Overall Experience
7.18
Generally good but with noted issues affecting satisfaction, specifically regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:11

Property Description

Breathtaking Terrace Views - Enjoy stunning views from the terrace of 9Hotel Chelton, adding a touch of magic to your stay.

Convenient Amenities - Benefit from complimentary wireless internet, daily buffet breakfasts, and services like dry cleaning and a 24-hour front desk for a stress-free experience.

Central Location - Situated in the heart of Brussels, explore nearby attractions such as Cinquantenaire Park and Berlaymont Building, all just a short drive away.

Don't miss out on an unforgettable stay at 9Hotel Chelton. Book now to experience comfort and convenience at its finest!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7.4
Based on 12 reviews
Cleanliness: 6.81
Service: 7.78
Location: 7.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 7.31
Overall Experience: 7.18
N
Niteen family
8
Pros:

Staff very courteous & room ambience is very good. Situation during breakfast could have been better, looked little crowded and bit chaotic. Hot water supply also had problem one day.

2025-12-27 via Nuitee
L
Louise
8
Pros:

Good location and hotel was spotless, didn’t quite put 5 stars as felt the request for more coffee pods (only supplied 2) sugar and milk was quite difficult and I was asked to go down to reception to collect (which I refused as wasn’t dressed - I also completed the post check in questionnaire which was designed to check if there was anything else they could do which I said I’d like more coffee and milk but this didn’t happen, hence I telephoned reception later on to ask. 2 pods for 2 people is a bit light!

2025-12-13 via Nuitee
P
Peter
8
Pros:

Trevlig personal och trevligt rum. Frukosten var ok men utbudet var lite skralt. Hade tyvärr inte möjlighet att utnyttja poolen.

2025-12-12 via Nuitee
J
Julio E H
10
Pros:

I arrived after midnight and the check in was very fast and easy. The person at the reception, Zuhaib, was very professional and accommodating to my requests, and went the extra mile to make sure l had what i needed during my stay. Kudos to him and the hotel for having him!

2025-11-17 via Nuitee
H
Helen
8
Pros:

Det var ett väldigt trevligt rum, rent och fräscht. Tyvärr saknas det lilla extra för att vara perfekt. Det var ett bra märke på duschtvål och schampoo men inte påfyllt så duschtvålen var nästan helt slut. Frukosten var trevlig men det fylldes inte på

2025-11-02 via Nuitee
K
klaus
10
Pros:

Ja

2025-10-24 via Nuitee
C
Clinton
8
Pros:

Beautiful hotel, nice staff. But a period of inconsistent cleaning quality. My room was 2 hours late in being ready for check-in. I asked for no cleaning service on day 2, yet service people came into the room, leaving the toilet running a flow of water for hours (why didn't they fix it?)

2025-10-24 via Nuitee
L
Lars
8
Pros:

Veldig bra hotell. Lurt å vente litt med å gå til frokost. Alt er ikke klart til start kl. 06.30.

2025-10-16 via Nuitee
N
Nathan
10
Pros:

Tout était parfait. Rien a redire. Hôtel tout nouveau

2025-10-11 via Nuitee
T
Tadas
10
Pros:

freshly renovated, very nice

2025-09-30 via Nuitee
J
Juha
10
Hienosti päivittynyt hotelli
Pros:

Vanha Chelton on uudistunut tyylillä. Mukava pieni hotelli rauhallisella paikalla lähellä EU-keskusta. Tästä tulee hyvä omaan tarpeeseeni.

2025-09-26 via Nuitee
V
Verified traveler
10
Pros:

Excellent séjour, hotel impeccable. Super buffet petit déjeuner.

2025-09-05 via Nuitee