Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room issues
Breakfast improvements needed

Categories

Cleanliness
8.5
Some concerns about the state of the single room and cleanliness of the TV control.
Service
9.5
Mostly positive remarks, but noted some issues with staff not addressing problems effectively.
Location
10
Consistently praised for being centrally located and close to major attractions.
Room Quality
8.5
Mixed feedback; some rooms are great while the single room was considered plain.
Amenities
8.5
Amenities noted as average; there were mentions of improvement needed for TV instructions.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
8.5
Mediocre breakfast experience mentioned.
Overall Experience
9.5
Overall positive with highlights on atmosphere and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:23

Property Description

Historic Charm
Hotel Burchianti, located in a 15th-century Florentine building, offers a unique stay near iconic landmarks like the Medici Chapels and the Cathedral. Step into a world of history and beauty with rooms adorned with original frescoes on the ceilings.

Cozy Amenities
Relax in the small garden with a designated smoking area, indulge in a delicious breakfast of fresh pastries and juices, and enjoy the convenience of free Wi-Fi and satellite TV in all air-conditioned rooms. Personalized room service adds an extra touch of comfort to your stay.

Convenient Location
With a prime location just a 5-minute walk from Firenze Santa Maria Novella Train Station, Hotel Burchianti provides easy access to explore the city. Take advantage of discounted rates at a nearby garage for a hassle-free travel experience.

Ready to immerse yourself in history and luxury at Hotel Burchianti? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 1669 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
Y
Yifei • couple • cn
10
非常棒，下次来还会选择入住！
Pros:

地理位置很好，在佛罗伦萨市中心，去任何景点都非常近。楼下还有中国人开的超市！
酒店附近都是餐厅，有3家谷歌评分4.8以上的，都很好吃，是整个旅途中最好吃的几家。
服务人员很热情，知道我们是第一次来佛罗伦萨，给我们提供了市内地图和详细介绍。
前台有24小时的热水，很方便！
房间挑高很高，装饰有人文风情，房间内很干净，浴室也很新，空间很大。

Cons:

没有需要改进的

2026-10-31 • via Nuitee
W
Wilfreda Jo • extended_group • ph
10
perfetto
Pros:

l stay here all the time and its still lovely as ever

Cons:

none

2026-10-31 • via Nuitee
J
Juliana Cristina de Moraes • extended_group • br
8
Pros:

Localização muito boa, perto da estação ferroviária e também no centro histórico

2026-10-30 • via Nuitee
K
Katarzyna • solo_traveller • es
10
Pros:

Naprawdę bardzo uroczy hotel, w samym centrum do tego obsługa była naprawdę bardzo miła. Polecam

2026-10-28 • via Nuitee
J
Jérôme • couple • fr
10
Un séjour dans l’ambiance des palais florentins.
Pros:

Le charme de cet hôtel.

2026-10-27 • via Nuitee
G
Giampaolo • couple • it
9
Ottimo
Pros:

Sicuramente la posizione e la gentilezza

Cons:

Nulla

2026-10-27 • via Nuitee
T
Thomas • couple • de
9
2026-10-23 • via Nuitee
M
Maja Sbahi • couple • dk
8
2026-10-21 • via Nuitee
H
Hoskins • family_with_children • ca
9
Fabulous Staff and Stay
Pros:

Niccolo at the front desk in particular was FABULOUS. So friendly and helpful. Room was beautiful. We loved the ceilings in the hotel. The location is also super fabulous.

Cons:

We wish there was more clothing storage and we had issues with the water pressure in the shower.

2026-10-21 • via Nuitee
E
Ekaterina • couple • kg
10
Pros:

Прекрасный и элегантный бутик-отель с невероятными фресками. Рядом с жд станцией и всеми достопримечательностями

2026-10-20 • via Nuitee
L
Luis • couple • mx
10
Es una ciudad interesante con mucha história del renacimiento
Pros:

La atención recibida por parte del personal es excelente y con mucha disposición para ofrecer una buena recomendación de como visitar la ciudad, además las habitaciones son espectaculares por el tipo de pinturas que tienen en los techos y muros de las habitaciones.

Cons:

El acceso al hotel cuando una llega no es muy claro cómo puede una acceder al mismo, ya que cuenta con una reja de seguridad que la abren de manera remonta. En el caso del desayuno, aunque el desayuno es bueno, falta que ofrezcan fruta y huevos ya sea revueltos o estrellados, ya que consta de pan, mermeladas y cafe

2026-10-20 • via Nuitee
Y
YVES • family_with_children • fr
8
Pros:

L accueil, le cadre , l'emplacement, la déco, la richesse du lieu par son passé, les peintures, tout ce qui fait le charme de cet endroit.

Cons:

Pas toujours de l'eau dans la douche. Et pas toujours chaude...bizarre..
Le matelas du lit un peu fatigué. Les ressorts faisant du bruit

2026-10-20 • via Nuitee
A
Alena • couple • us
1
Tarrable…. Use promotional materials but not same as pictures
Pros:

We booked this hotel because it was heavily promoted on Instagram and looked absolutely beautiful in the photos. Unfortunately, the reality was completely different.

It seems that only one room is stylish, spacious, and properly renovated, while the rest of the hotel, including the building itself, looks extremely old, poorly maintained, and nothing like what is advertised.

The room we were given was outdated, uncomfortable, quite dirty, and had a very unpleasant smell. The overall atmosphere was simply awful.

What made the experience even worse was the attitude of the reception staff. There was absolutely zero understanding, flexibility, or customer service. Despite explaining why the room was unacceptable, they refused to offer any reasonable solution or refund.

They had already taken our money upfront and basically told us, “If you don’t like it, you can leave.”

As a result, I was forced to search for another hotel late at night, completely exhausted, while they simply kept my money.

A very disappointing and unpleasant experience. Beautiful Instagram marketing, but a completely different reality. Zero hospitality, zero customer care, and absolutely no respect for guests.

I would strongly recommend not trusting the Instagram photos and checking the actual room you are booking before paying.

Cons:

Absolutely nothing.

2026-10-20 • via Nuitee
S
Satu • extended_group • fi
9
2026-10-15 • via Nuitee
C
Christy • couple • us
10
We were glad to have chosen the location.
Pros:

Breakfast fantastic. Room spectacular.

2026-10-14 • via Nuitee
B
Breon • family_with_children • us
9
Pros:

Location was great for everything we wanted to do and the staff were lovely and attentive

2026-10-14 • via Nuitee
S
soniacevedo2003 • family_with_children • ar
10
Impresionante!
Pros:

Impresionante el fresco en el techo!! Una sorpresa!! Todo lo demás impecable. La cama , las comodidades, todo!!

Cons:

Nada

2026-10-14 • via Nuitee
S
Shelby Lynn • couple • us
10
Everything I expected & way more!
Pros:

Wonderful location, more quiet and quaint & very safe compared to some of the more touristy locations. But seriously so close to everything. With that said, the hotel and staff were absolutely amazing & so accommodating. The history behind this beautiful place doesn’t disappoint. I stayed in room one & I couldn’t help but stare at the ceilings & murals throughout the hours of the night. I can’t wait to go back!

Cons:

Nothing at all!!!!

2026-10-13 • via Nuitee
O
Oliver • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
O
Olha • solo_traveller • it
10
2026-10-10 • via Nuitee