Hotel Relais Il Cestello

Hotels
8.7 (320 reviews)
Piazza di Cestello 9 , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Limited amenities
Issues with cleanliness

Categories

Cleanliness
8.2
Mixed reviews regarding cleanliness; some comments about older bathroom facilities.
Service
9.7
Consistently praised for exceptional service, especially from staff like Eduina.
Location
9.2
Frequent mentions of great location close to key areas in Florence.
Room Quality
8.7
Rooms generally comfortable, but some complaints about specific issues like hot water.
Amenities
8.2
Limited amenities mentioned; some issues around facilities and breakfast.
Value for Money
8.7
Commentary on reasonable value given location and experience.
Food and Beverage
7.7
No breakfast mentioned; lacking in dining facilities.
Overall Experience
9.2
Overall a very positive experience with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:57

Property Description

Unforgettable Views and Charming Atmosphere
Hotel Relais Il Cestello offers a picturesque stay in the heart of Florence, overlooking the River Arno and the historic Cestello Church. Enjoy wooden-furnished rooms with complimentary Wi-Fi, each providing stunning views of the Borgo Ognissanti area.

Prime Location Near Famous Landmarks
Situated just a short stroll from the iconic Ponte Vecchio bridge, guests have easy access to Florence's renowned attractions, making exploration effortless and convenient.

Delightful Dining and Beverage Options
Start your day with a delicious breakfast in the main hall next to a cozy fireplace, offering scenic views of the Cestello Church and Arno. Unwind at the bar with a selection of wines, cold drinks, and various coffee options.

Experience the charm of Hotel Relais Il Cestello - book your stay now for an unforgettable Florence getaway.

Important information:

Extra beds and cots must be requested in advance and be confirmed by the property.

When booking more than 3 rooms, different policies and additional supplements may apply.

A surcharge of €5 applies for arrivals from 20:00 until 01:00. All requests for late arrival are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.7
Based on 320 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 9.2
B
Betty • couple • us
10
The best place you can stay in Florence
Pros:

The staff were amazing.
The property is a gem , so clean , beautiful, clean , quiet , and great location.

Cons:

Nothing

2026-11-07 • via Nuitee
R
Robert • couple • nl
8
Perfect 👌 address and location to discover Florence
Pros:

Warm decorated room. Good location en super friendly and helpful staff and owner. Good place to relax after a day sightseeing!

Cons:

Internet 🛜 was 4 days out of service. Seems hard to find technicians.

2026-11-07 • via Nuitee
M
Mohamed Hedi Turki • couple • tn
10
très satisfait
Pros:

Le personnel était trèq acueillant.
La chambre très propre avec une touche vintage.

2026-11-07 • via Nuitee
M
Mottola • solo_traveller • it
10
Pros:

Staff super disponibile.

2026-11-06 • via Nuitee
J
JIN • couple • cn
10
在佛罗伦萨非常大的惊喜，每天遛完了回酒店喝杯茶，吃点点心，就很温馨，真的很棒！
Pros:

非常干净，入住的体验非常好，有一种找到家的感觉。离老城区一桥之隔，性价比拉满。

Cons:

暂无发现

2026-11-05 • via Nuitee
I
Ingeborg • solo_traveller • nl
10
Book this one ✨
Pros:

The room is beautiful. The bed is comfy. People are so kind and welcoming. On the best side of Firenze❤️ I will be back.

Cons:

They are working on the wifi-connection; that is going to be fully 100% soon. I am sure

2026-11-03 • via Nuitee
L
Lynsey • solo_traveller • gb
10
Pros:

Beautiful small hotel in a fantastic location. Amazing team who are very knowledgeable and welcoming. I would definitely stay here again as a solo female traveller. Thank you for the best time!

2026-11-03 • via Nuitee
A
Andreas • couple • de
8
Frisch renoviertes Hotel in sehr guter und ruhiger Lage.
Pros:

Tolle Lage, sehr ruhig. Supernettes Personal. Kostenlos Kaffee oder Tee den ganzen Tag über. Die Zimmer sind alle brandneu renoviert und gut ausgestattet.

Cons:

Leider gab es eine Bodenquellung im frisch renovierten Zimmer, so dass die Badtür nur mit viel Mühe und Lärm geöffnet und geschlossen werden konnte. Der Blick aus dem Fenster ging auf ein den Blick versperrendes Ziegeldach. Die ZImmertür war nicht besonders gedämmt, so dass man gut die Gespräche im Flur hören konnte.

2026-11-02 • via Nuitee
S
Samuel • solo_traveller • gb
8
Strange not to have functioning WiFi in 2026
Pros:

Location is great. Staff were generally friendly and helpful. Little pastries and breakfast things available in the mornings.

Cons:

The WiFi didn’t work most of the time, which was a complete dealbreaker and means I would not return. Strangely there was also no duvet on the bed when we arrived and we had to request one.

2026-11-01 • via Nuitee
M
Monika • family_with_children • ch
9
2026-10-31 • via Nuitee
N
Nataliia • solo_traveller • ch
10
A perfect 10/10 experience! Exceptional hospitality, comfort and attention to detail.
Pros:

This was hands down the best hotel experience I have ever had in Italy — not just in Florence, but in the entire country! From the moment I arrived, I felt genuinely welcomed. The staff were incredibly friendly, attentive and helpful. The hotel was impeccably clean, the location was perfect, and breakfast was excellent. Everything was simply outstanding, and I couldn’t have asked for a better stay.

2026-10-30 • via Nuitee
S
Sarah • couple • fr
10
Excellent accueil dans cet hôtel au centre de la ville.
Pros:

Très bel hôtel, idéalement situé. L'équipe est accueillante et attentive, veillant à ce que tout se passe bien et à donner des conseils pour visiter. Le quartier est agréable, un très bon choix pour découvrir la ville sans avoir besoin des transports.

2026-10-30 • via Nuitee
R
Reitse • couple • nl
7
2026-10-30 • via Nuitee
O
Officina Futuro • extended_group • it
10
2026-10-29 • via Nuitee
P
Petter • couple • se
9
Perfect place for a weekend getaway. Especially good for couples if say. All of the staff are very nice, genuine, and at
Pros:

Location was great. Very close to the center but without the touristy vibe. Also the south part of the river is fantastic on its own too. Lots of good trattorias and vintage shops around.

Cons:

The rooms are not exactly soundproof, but it’s a calm hotel so it didn’t cause any real problems.

2026-10-27 • via Nuitee
S
Sébastien • solo_traveller • fr
10
Cet hôtel est fabuleux
Pros:

Accueil extraordinaire agréable gentil. Chambre très qualitative. Bon emplacement

2026-10-24 • via Nuitee
H
Hernández Hernández • couple • ee
10
An ideal accommodation in Florence
Pros:

Hotel has been recently refurbished, the facilities are comfortable and very clean. The bed and pillows were very comfortable. It is close to tourist attractions and to train station. The staff is very friendly, especially Simo and Alberto, always ready to give good advice or offer a cup of coffee. I felt supported and cared for the entire time.

2026-10-23 • via Nuitee
T
Tommaso • solo_traveller • it
6
2026-10-22 • via Nuitee
E
Evren • solo_traveller • tr
10
2026-10-22 • via Nuitee
M
Matteo • couple • it
8
2026-10-22 • via Nuitee