Hotel Relais Il Cestello

Hotels
8.7 (320 reviews)
Piazza di Cestello 9 , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Limited amenities
Issues with cleanliness

Categories

Cleanliness
8.2
Mixed reviews regarding cleanliness; some comments about older bathroom facilities.
Service
9.7
Consistently praised for exceptional service, especially from staff like Eduina.
Location
9.2
Frequent mentions of great location close to key areas in Florence.
Room Quality
8.7
Rooms generally comfortable, but some complaints about specific issues like hot water.
Amenities
8.2
Limited amenities mentioned; some issues around facilities and breakfast.
Value for Money
8.7
Commentary on reasonable value given location and experience.
Food and Beverage
7.7
No breakfast mentioned; lacking in dining facilities.
Overall Experience
9.2
Overall a very positive experience with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:57

Property Description

Unforgettable Views and Charming Atmosphere
Hotel Relais Il Cestello offers a picturesque stay in the heart of Florence, overlooking the River Arno and the historic Cestello Church. Enjoy wooden-furnished rooms with complimentary Wi-Fi, each providing stunning views of the Borgo Ognissanti area.

Prime Location Near Famous Landmarks
Situated just a short stroll from the iconic Ponte Vecchio bridge, guests have easy access to Florence's renowned attractions, making exploration effortless and convenient.

Delightful Dining and Beverage Options
Start your day with a delicious breakfast in the main hall next to a cozy fireplace, offering scenic views of the Cestello Church and Arno. Unwind at the bar with a selection of wines, cold drinks, and various coffee options.

Experience the charm of Hotel Relais Il Cestello - book your stay now for an unforgettable Florence getaway.

Important information:

Extra beds and cots must be requested in advance and be confirmed by the property.

When booking more than 3 rooms, different policies and additional supplements may apply.

A surcharge of €5 applies for arrivals from 20:00 until 01:00. All requests for late arrival are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.7
Based on 320 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 9.2
R
Ruth solo_traveller us
8
Pros:

The staff was friendly and accommodating. The area was walkable and the recommendation for breakfast fantastic.

Cons:

The bed was not very comfortable.

2026-09-08 via Nuitee
F
Francesco solo_traveller it
10
2025-10-26 via Nuitee
E
Emilio solo_traveller it
9
2025-10-17 via Nuitee
A
Alaa solo_traveller ae
7
Pros:

Location only

Cons:

Over priced, poor facilities.

2025-10-16 via Nuitee
L
Linda Mockenhaupt couple us
5
The place felt deserted except for us. I would not stay there again.
Pros:

The location was good, room comfortable.

Cons:

Our stay was from a Friday to Tuesday. There was never any staff at all in attendance. There was no breakfast, despite 2-3 tables and a small basic kitchen in the lobby. Lobby is up a flight of stairs, and our room was up another flight. No elevator. Elderly people would find this a challenge.

2025-10-15 via Nuitee
F
Francisco partner
8
Pros:

Near downtown. convenient

2025-10-09 via Nuitee
K
Katarina extended_group se
1
Cons:

Ingen reception, otrevlig personal! Kan verkligen inte rekommendera detta boende

2025-09-30 via Nuitee
S
Siu Lun solo_traveller hk
3
No Hot Water for shower
Cons:

No hot water for shower in first 2 days.
Air Conditioning is not adjustable.
The room have mosquito but don't know where they from.

2025-09-28 via Nuitee
J
Jose
10
Pros:

Excellent property but who I have to give credit to is the receptionist Eduina who waited for me until I got to the hotel from train station. She was welcoming and gave me excellent recommendations on dining options around the hotel. As the initial face and representative of the hotel she demonstrated the high quality and excellent standards of Relais II Cestello. I will definitely stay there again on my next visit to Firenze. Thank you, Eduina!

2025-09-20 via Nuitee
S
Sadri family
10
Pros:

Excellent Costumer service. Great place to be, close to everyhting on foot.

2025-09-17 via Nuitee
D
David solo_traveller au
9
Pros:

Great location, very comfortable, good aircon, superb host. Would definitely book next time I’m in Florence.

2025-09-17 via Nuitee
V
Verena solo_traveller de
9
Ich war sehr zufrieden!
Pros:

Das Hotel liegt sehr zentral.

2025-09-16 via Nuitee
R
Regina couple us
10
2025-09-15 via Nuitee
J
Jane couple gb
8
2025-09-15 via Nuitee
G
Gianluca couple it
8
2025-09-15 via Nuitee
A
Anton couple de
10
2025-09-13 via Nuitee
A
Alessandra solo_traveller it
10
Centralissimo
Pros:

Gentilezza, accoglienza e centralità

Cons:

Niente

2025-09-10 via Nuitee
solo_traveller au
10
Amazing staff and location
Pros:

Quiet, clean and good location
Edwina was amazing the service the conversation was first class. She was kind, helpful and made me feel welcome and comfortable as a solo traveller. She is what made the experience so memorable. Will definitely stay again

Cons:

Nothing

2025-08-21 via Nuitee
K
Keskin solo_traveller tr
9
2025-08-20 via Nuitee
M
Melania solo_traveller br
10
Pratico e seguro
Pros:

O atendimento é incrível, o local é limpo e seguro, fica muito perto do centro e fiz tudo a pé!!

2025-08-18 via Nuitee