Hotel Bella Firenze

Hotels
8.8 (1340 reviews)
Via Degli Orti Oricellari, 32 , Florence , it
+39 055 238 1219

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.58
Multiple reviews cited severe cleanliness issues, including dirty rooms and presence of mosquitoes.
Service
10
Many reviews praised the courteousness and helpfulness of the staff, despite some negative interactions.
Location
10
The hotel is conveniently located near the central station, which was appreciated by many guests.
Room Quality
7.58
Room quality suffered due to cleanliness complaints and some mentions of being outdated.
Amenities
9.08
Basic amenities were provided but a lack of attention to maintenance was noted.
Value for Money
7.58
Guests felt that the price paid did not match the quality of cleanliness and room condition.
Food and Beverage
10
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
9.58
Mixed experiences with notable positives on service and location, overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Convenient Location and Charming Setting
Hotel Bella Firenze, located next to Santa Maria Novella Train Station, invites you to experience its late 19th-century Art Nouveau charm. Enjoy air-conditioned rooms with free WiFi and a minibar for your comfort.

Comfortable Accommodations
The bright and colourful rooms feature an LCD TV and an electric kettle, ensuring a cozy stay during your visit.

Delightful Dining and Nearby Attractions
Indulge in a sweet and savoury breakfast buffet served daily and make use of the available luggage storage. With a tour desk for city excursions, explore the nearby restaurants, bars, Florence Cathedral, and Fortezza Da Basso exhibition centre effortlessly.

Book your stay at Hotel Bella Firenze for a memorable experience in Florence.

Important information:

Please note that the hotel does not have a elevator. However, staff are available to assist guests with their luggage.

If you expect to arrive outside check-in hours, please inform the property in advance or your booking will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 1340 reviews
Cleanliness: 6.58
Service: 10
Location: 10
Room Quality: 7.58
Amenities: 9.08
Value for Money: 7.58
Food and Beverage: 10
Overall Experience: 9.58
R
Raffaele • solo_traveller • it
7
2026-09-12 • via Nuitee
M
Mohd ali imam • couple • it
1
Very bad
Pros:

Staff members are not well behaved

Cons:

Staff

2026-09-11 • via Nuitee
M
Mohd ali imam • couple • it
1
Bad
Pros:

Bad

Cons:

Bad

2026-09-11 • via Nuitee
I
IANNOTTA • solo_traveller • it
6
2026-09-11 • via Nuitee
M
Marisol • couple • mx
8
Well located, friendly staff
Pros:

It was close to the station, staff was always reachable and friendly, room had the necessary amenities although a coffee machine would’ve been great.

Cons:

The AC of the room were I was leaked a bit which made it a bit annoying, but bearable. Everything else was good

2026-09-11 • via Nuitee
K
Karina • couple • co
9
Muy bueno todo. La ubicación es perfecta, todo queda cerca. Las habitaciones están bien.
Pros:

La ubicación muy buena

Cons:

Nada, todo bien

2026-09-10 • via Nuitee
S
Sait • extended_group • tr
2
Pros:

No lift no clening

2026-09-10 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-09-09 • via Nuitee
G
Gonzalez Tellez • couple • co
5
Regular
Pros:

Facilidad de transporte

Cons:

La atención de la recepcionista poco amable, no tenía toallas, en la reserva y descripción mencionaba desayuno y no tenían ni agua en la recepción, cafetera de la habitación en regular estado, aire acondicionado deficiente.

2026-09-07 • via Nuitee
J
Jean-Michel 30 • solo_traveller • fr
9
2026-09-07 • via Nuitee
C
Cagnotto • solo_traveller • it
10
2026-09-07 • via Nuitee
A
Andy • extended_group • gb
9
Good location, great for city break, nice little cafe on corner
Pros:

Location 2 min walk from central station

Cons:

No lift

2026-09-06 • via Nuitee
M
meelshm • solo_traveller • es
10
2026-09-05 • via Nuitee
C
Carmela • family_with_children • it
7
2026-09-02 • via Nuitee
G
Gabriella • solo_traveller • it
9
2026-09-02 • via Nuitee
L
lucia • solo_traveller • it
7
Pros:

Posizione fantastica

Cons:

L'assenza del bidet- avrei gradito una bottiglia di acqua nel frigobar

2026-09-02 • via Nuitee
O
Olgu • extended_group • tr
7
2026-08-31 • via Nuitee
V
Ventura • solo_traveller • it
9
2026-08-31 • via Nuitee
L
Li Min • couple • cn
8
2026-08-29 • via Nuitee
M
Mattia • solo_traveller • it
7
Pros:

La posizione é ottima per raggiungere I monumenti e il centro con tanti ristoranti in zona e a pochi passi dalla stazione

Cons:

Di notte non sono riuscito a chiudere occhio tra altri ospiti che uscivano e entravano e tutti gli stranieri ubriachi che urlavano nei pressi della stazione

2026-08-28 • via Nuitee