Hotel Bella Firenze

Hotels
8.8 (1099 reviews)
Via Degli Orti Oricellari, 32 , Florence , it

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Children allowed

Facilities

Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.58
Multiple reviews cited severe cleanliness issues, including dirty rooms and presence of mosquitoes.
Service
10
Many reviews praised the courteousness and helpfulness of the staff, despite some negative interactions.
Location
10
The hotel is conveniently located near the central station, which was appreciated by many guests.
Room Quality
7.58
Room quality suffered due to cleanliness complaints and some mentions of being outdated.
Amenities
9.08
Basic amenities were provided but a lack of attention to maintenance was noted.
Value for Money
7.58
Guests felt that the price paid did not match the quality of cleanliness and room condition.
Food and Beverage
10
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
9.58
Mixed experiences with notable positives on service and location, overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Convenient Location and Charming Setting
Hotel Bella Firenze, located next to Santa Maria Novella Train Station, invites you to experience its late 19th-century Art Nouveau charm. Enjoy air-conditioned rooms with free WiFi and a minibar for your comfort.

Comfortable Accommodations
The bright and colourful rooms feature an LCD TV and an electric kettle, ensuring a cozy stay during your visit.

Delightful Dining and Nearby Attractions
Indulge in a sweet and savoury breakfast buffet served daily and make use of the available luggage storage. With a tour desk for city excursions, explore the nearby restaurants, bars, Florence Cathedral, and Fortezza Da Basso exhibition centre effortlessly.

Book your stay at Hotel Bella Firenze for a memorable experience in Florence.

Important information:

Please note that the hotel does not have a elevator. However, staff are available to assist guests with their luggage.

If you expect to arrive outside check-in hours, please inform the property in advance or your booking will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 1099 reviews
Cleanliness: 6.58
Service: 10
Location: 10
Room Quality: 7.58
Amenities: 9.08
Value for Money: 7.58
Food and Beverage: 10
Overall Experience: 9.58
J
Javier • extended_group • us
9
2026-03-21 • via Nuitee
L
Lara • couple • br
9
Pros:

Quarto espaçoso, próximo à estação de trem o que facilitou a saída por termos um trem cedo. Não fica longe do centro.

Cons:

Ar condicionado e nem aquecedor estavam instalados. No primeiro dia sentimos frio e o aquecedor não funcionava, na noite do último dia sentimos calor mas o ar condicionado nem estava instalado. Toalhas de banho muito pequenas, pareciam mais de rosto.

2026-03-21 • via Nuitee
O
Oriana Celeste • couple • es
9
ME ENCANTO SIN DUDA VOLVERÉ
Pros:

Es súper acogedor, agradable y todo muy automático. Sin duda volver a venir. Y la ubicación perfecta.

Cons:

Que habían algunos mosquitos, creo que era más por la terraza. Pero en si esto era lo único malo.

2026-03-20 • via Nuitee
I
iacovino • family_with_children • it
10
Pros:

Il luogo vicino a tutto ciò che volevo visitare al massimo 10 minuti di camminata ma tutto vicinissimo

2026-03-20 • via Nuitee
L
Luis • solo_traveller • sv
9
2026-03-20 • via Nuitee
G
Gabriela • family_with_children • ro
8
2026-03-20 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-03-19 • via Nuitee
M
Matias • family_with_children • ar
9
Pros:

Excelente la atención, con muy buena atención. Está a la vuelta de la estación. Es una zona segura. Se puede ir caminando a los lugares turísticos.

Cons:

Único detalle. El jabón es líquido, para bañarse es medio molesto.

2026-03-18 • via Nuitee
M
Matteo • family_with_children • it
10
2026-03-18 • via Nuitee
Q
Qianya • couple • ca
5
Pros:

距离车站很近，非常方便，前台员工非常负责，我们提前抵达把行李寄存至前台，在房间准备好后，我们的行李被送至房间，非常的贴心

Cons:

我们入住的时候，隔壁房间正在装修，导致房间有很重的味道，我们第二天通了一整天风才有所缓解，但依旧让鼻腔很不舒服。

2026-03-18 • via Nuitee
F
Frassati • solo_traveller • it
10
Pros:

La gentilezza della Receptonis

Cons:

LA MANCANZA DELL"ASCENSORE !

2026-03-16 • via Nuitee
A
aurelio • solo_traveller • it
1
Cons:

Ho avuto un problema con la tv che non sono riuscito a guardarla per assenza segnale, il problema che se succede qualcosa di più serio in quella struttura e chiami non risponde nessuno, come successo a me, perché ad una certa ora non c’è più nessuno.. muffa e secondo piano senza ascensore..

2026-03-13 • via Nuitee
F
Francesco • solo_traveller • it
9
Se ritorno prenoto nuovamente
Pros:

Centralissima e funzionale . Personale attento e cortese. Rapporto qualità prezzo più che ottimo. Consigliato

Cons:

Per il prezzo più che giusto va bene così

2026-03-13 • via Nuitee
D
Domenico • family_with_children • es
9
2026-03-12 • via Nuitee
G
ggg • solo_traveller • it
6
Pros:

La posizione e l accoglienza del personale

Cons:

Mancanza dell ascensore.
All ingresso per digitare il codice alcune persone avrebbero voluto entrare con me. Forse dovevano ma non ero io a doverlo verificare.
La mia stanza non era proprio come nell immagine. Mi è csembrato di capire che stanno ristrutturando

2026-03-12 • via Nuitee
J
jingyao • couple • cn
9
2026-03-11 • via Nuitee
L
Luisa María • couple • co
10
Pros:

Todo, es muy lindo y limpio

2026-03-11 • via Nuitee
M
Maria Grazia • solo_traveller • it
9
2026-03-10 • via Nuitee
G
Gaetano84 • solo_traveller • it
7
Pros:

Posizione molto comoda

2026-03-09 • via Nuitee
A
Antonella • solo_traveller • ch
3
Esperienza deludente - Decisamente non un hotel 3*
Pros:

Posizione strategica - 2min a piedi dalla stazione S.M.N.
Cordialitá del Receptionist

Cons:

Partendo dal presupposto che questa struttura difficilmente può essere definita un hotel, ma piuttosto un semplice affittacamere con bagno privato, l’esperienza è stata decisamente deludente; ritengo che si dovrebbe rivedere sia la propria categorizzazione sia il rispetto delle basilari norme di igiene - poiché la struttura ha decisamente del potenziale vista la vicinanza alla stazione dei treni.

Pulizia molto carente, muri sporchi e polvere ovunque.

Lo consiglierei solo a chi vuol spendere poco (non piu' di €50) ed avere la stazione a due passi.

2026-03-07 • via Nuitee