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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Chapel/shrine
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Modern Rooms and Restaurant
Experience modern and stylish rooms at our 3-star-superior hotel in Frankfurt. Enjoy a bright restaurant and terrace, perfect for relaxing after a day of exploring the city.
Convenient Location
Located just 500 meters from the River Main and a short walk from the Zeil shopping street, our hotel is surrounded by cafes, restaurants, attractions, and train stations. Explore the city with ease from our central location.
Delicious Dining and Amenities
Start your day with a varied breakfast buffet and savor typical German dishes for lunch and dinner in our traditional restaurant. Unwind with a drink at the bar offering a selection of beers and wines. Plus, enjoy free WiFi, air-conditioning, and on-site parking during your stay.
Book your stay at mainhaus Stadthotel Frankfurt now and make the most of your visit to the vibrant city of Frankfurt!
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 3 years old and over stay for € 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Modern decor, comfy beds, helpful staff
No facility to make tea/coffee in the room
the location is good, central and near the train station. The single room is abit old but spacious.
HORRIBLE services
There were some stairs in front of the reception, and 3 staffs were sitting at the desk (1 old guy, 1 young guy and a girl). There were no other guests at the time, and none of the staff came to help us with the luggages. They simply looked at us struggling the entire time.
The girl staff's English was not good. She handed me 2 forms to fill in for 2 rooms, both with my name already pre-filled. I asked should i write my info for both rooms, she said no. But the form already filled my name, i asked her what should i write then and she didnt seem to understand even tho i tried to explain multiple times. Then the old guy (seems to be the senior) came in and asked me who staying in which room. I said I booked 1 single room and 1 double room for my parents, but he said I only booked 2 single rooms and that I had to pay to upgrade??!?!? I then showed him the confirmation on my Booking app that I clearly booked for 3 people. He didnt double check in the system or anything at all, he just said ok. When I asked why he said it was a misunderstanding with my name?!?!?
Also the girl staff gave me bad attitude for asking all these clarifying questions (the form pre-filled the address in Germany and because im Asian, she asked with a disdain attitude "the country here is Germany, are you from Germany???". I told her the form asked for current address and this is my address, im living in Germany at the moment.
Didnt expect much services from this hotel but at least the very basic customer services and not racist attitude.
la posizione
stanze piccole, mancanza di un frigo bar e telefono, nessun accessorio nei bagni
Staff were lovely
Great location
Very clean
N/A
La vicinanza a posti di interesse.
La puzza di fogna che usciva dallo scarico della doccia.
Skyline Zimmer war super
Das Frühstück war das Geld nicht wert. Die warmen Speisen waren kalt.Auswahl mäßig und würde nicht nachgefüllt. ☹️☹️
Die Matratzen waren schrecklich, extrem hart und uneben, das Bett super laut. Außerdem gab es einen Duschvorhang was ich im Hotel extrem unhygienisch finde.
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