Aussen Alster Hotel

Hotels
7.9 (4221 reviews)
Schmilinskystr. 11-13 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality is hit or miss

Categories

Cleanliness
7.4
Some reviews mentioned dust and cleanliness issues in rooms.
Service
8.4
Overall friendly and helpful staff, but a few service delays noted.
Location
8.4
Multiple reviews praised the hotel's great location near Alster.
Room Quality
7.9
Rooms generally cozy but with some issues regarding cleanliness.
Amenities
7.9
Amenities were appreciated, but some aspects like the breakfast area lacked ambiance.
Value for Money
7.7
Overall considered fair but noted parking fees could add up.
Food and Beverage
7.4
Breakfast had good variety but some felt it was lacking in presentation.
Overall Experience
8.1
Guests enjoyed their stay, highlighting charm and comfort despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:54

Property Description

Indulge in Elegance by the Alster Lake

Luxurious Accommodations: Nestled just steps away from Hamburg's picturesque Alster lake, Aussen Alster Hotel offers uniquely designed rooms with complimentary Wi-Fi, ensuring a comfortable stay.

Culinary Delights: Start your day with a delightful breakfast buffet and savor creative Italian dishes at the Schmilinsky restaurant in the evenings. Freshness and variety are the highlights of the menu, enjoyed in the charming garden during warmer seasons.

Convenient Location: With easy access to the city center, excellent public transport links, and complimentary boat and bicycle usage, exploring Hamburg from this centrally located hotel is a breeze.

Book now to experience the perfect blend of luxury and convenience at Aussen Alster Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4221 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.7
Food and Beverage: 7.4
Overall Experience: 8.1
K
Klaus • family_with_children • at
8
Pros:

Freundliches Personal Top Lage

2026-02-14 • via Nuitee
L
Lars • couple • de
9
2026-02-14 • via Nuitee
S
Sonja • couple • de
7
2026-02-13 • via Nuitee
H
Harb • family_with_children • de
10
2026-02-12 • via Nuitee
H
Holger • solo_traveller • pl
8
2026-02-11 • via Nuitee
T
Tonja • solo_traveller • de
9
2026-02-11 • via Nuitee
M
Markus • solo_traveller • de
10
2026-02-09 • via Nuitee
C
Christina • couple • se
8
2026-02-09 • via Nuitee
C
Christian • couple • de
9
Freundlich, hübsch und lecker
Pros:

Sehr freundliches Personal, gemütliches Zimmer, gutes Frühstück

2026-02-09 • via Nuitee
G
Gustavo • family_with_children • br
10
2026-02-09 • via Nuitee
D
Daniel • solo_traveller • de
8
Pros:

Very tastefully decorated room. Delicious and very varied breakfast. Excellent location near the Alster and the train station with plenty of restaurants nearby.

2026-02-09 • via Nuitee
M
Monika Uttenhofen • family_with_children • de
8
Pros:

Sehr freundliches Personal, hilfsbereit, Toplage, ruhig. Bequeme Betten

Cons:

Hohe Eingangstufe, Duschwanne hoher Einstieg

2026-02-08 • via Nuitee
M
Michael Kils • family_with_children • de
9
Pros:

Rundum zufrieden. Wir kommen wieder

2026-01-30 • via Nuitee
I
Ilona • family_with_children • de
8
Pros:

Sehr sauber und freundlich. Ein tolles Frühstück! Wir kommen gerne wieder!

2026-01-30 • via Nuitee
F
Feldkamp • family_with_children • de
10
Phänomenal!
Pros:

Mir hat wirklich alles gefallen. Für mich war es das beste Hotel-Feühstück ever, tatsächlich! Die Auswahl, die Frische, die gesamte Atmosphäre 1A. Das Personal hat alles gegeben, um den Aufenthalt besonders zu machen. Ich fühlte mich total warm und wohlig aufgenommen und hatte sogar "Familienanschluss". Von mor gibt es fünf Sterne plus fünf Bienchen. Komme hoffentlich bald, dann auch mit meinen beiden "Jungs " wieder.

Cons:

???? Mir fällt nichts ein......

2026-01-28 • via Nuitee
P
Peter GRUNDHOFF • family_with_children • de
9
2026-01-28 • via Nuitee
M
Marion • solo_traveller • de
8
2026-01-28 • via Nuitee
M
Mario • couple • de
9
2026-01-27 • via Nuitee
G
Gabriela • solo_traveller • ch
8
Pros:

Location is perfect. Near Lange Reihe with plenty of restaurants and 10 min walk to train station in a safe environment. Only a few steps to the Aussenalster.

Cons:

Rooms are relatively small

2026-01-27 • via Nuitee
M
Marcel • couple • de
8
2026-01-27 • via Nuitee