Hotel Helgoland

Hotels
7.2 (320 reviews)
Kielerstr. 173-177 , Hamburg , DE
+49 40 857001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Old furniture
Noise issues

Categories

Cleanliness
6.95
Some reviews mentioned cleanliness but also referenced old furnishings and unpleasant smells.
Service
7.95
Many reviews highlighted the helpful and friendly staff.
Location
7.95
The location has been positively noted due to its proximity to public transport despite some noise issues.
Room Quality
5.95
Several comments regarding old furniture and unpleasant odors affected the room quality sentiment.
Amenities
6.95
Basic amenities mentioned, but some guests noted the lack of modern facilities like AC.
Value for Money
6.95
Some reviews mentioned value for money was acceptable despite some negatives.
Food and Beverage
7.95
Breakfast received positive remarks in multiple reviews.
Overall Experience
6.95
Mixed sentiments about the stay, but cleanliness and room quality impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:58

Property Description

Convenient Location

Located in Hamburg, just a short public transport ride away from major attractions like the city centre and musical theaters.

Cozy Accommodations

Enjoy comfortable and bright rooms with en suite facilities at the 3-star Hotel Helgoland.

Dining Options

Start your day with a hearty breakfast and savor tasty dishes at Das Bistro restaurant. End the night with a drink at the hotel bar.

Experience convenience and comfort at Hotel Helgoland. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

7.2
Based on 320 reviews
Cleanliness: 6.95
Service: 7.95
Location: 7.95
Room Quality: 5.95
Amenities: 6.95
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 6.95
G
Gernot • solo_traveller • at
8
2026-10-30 • via Nuitee
N
Neumann • solo_traveller • de
8
2026-10-29 • via Nuitee
U
Ute • solo_traveller • de
9
Pros:

Ich war mit allem ausgesprochen zufrieden. Einen kostenlosen und sicheren Hotel-Parkplatz zu haben, fand ich ebenfalls sehr gut.

2026-10-26 • via Nuitee
K
kea • solo_traveller • de
5
2026-10-26 • via Nuitee
H
Holtebo • family_with_children • dk
9
2026-10-25 • via Nuitee
M
Max • solo_traveller • de
8
2026-10-21 • via Nuitee
E
Eddy von Ballmoos • solo_traveller • ch
9
2026-10-17 • via Nuitee
S
Steffen • family_with_children • de
9
2026-10-16 • via Nuitee
H
Henry • solo_traveller • de
10
2026-10-15 • via Nuitee
H
Hans • couple • de
10
Pros:

Alles ok

Cons:

Keine Beanstandung

2026-10-12 • via Nuitee
B
Bartłomiej Peksa • solo_traveller • pl
7
2026-10-12 • via Nuitee
L
Leyla • couple • de
1
2026-10-07 • via Nuitee
C
Clara • solo_traveller • de
8
2026-09-15 • via Nuitee
M
marcus • solo_traveller • de
6
Unterkunft war dem Zweck entsprechend
Pros:

Eigner Parkplatz, eigener Kühlschrank

Cons:

Ausstattung alt, kein Wasserkocher, kein Mineralwasser, kein Kaffee oder Tee

2026-09-12 • via Nuitee
D
Dilyana Staeva • solo_traveller • bg
9
Work stay in Hamburg
Pros:

The location is great, very close and easy to get to the center and Hamburg Messe
It is very clean, quiet place and comfortable. At a walking distance you have shops, cafes, restaurants.

Cons:

Nothing. Maybe just some better lighting in the room, but nothing special to worry about.

2026-09-05 • via Nuitee
M
Maik • couple • de
7
Hat meine Voestellungen im Vorfeld bestätigt, daher war es für unseren Kurztrip auch entsprechend okay, würde es wieder
Pros:

Gute Lage, freundliches hilfsbereites Personal, Parkplatz kostenlos und absolut ausreichend direkt am Hotel, sehr leckeres und ausreichendes Frühstück

Cons:

Ausstattung ist relativ spartanisch und altbacken, Charme der 70ziger aber sauber, zur Straße laut, Fenster müssen über Nacht auf jeden Fall geschlossen werden, es sei man möchte über Nacht die Intervallphasen der Ampel mitzählen, bei geschlossenen Doppelfenster absolut Ruhe gegeben. Bar war leider geschlossen.

2026-09-03 • via Nuitee
J
Jennifer • solo_traveller • de
6
2026-09-03 • via Nuitee
A
Anton • couple • de
7
2026-09-01 • via Nuitee
V
Verni64 • solo_traveller • de
8
2026-08-31 • via Nuitee
J
Jan-Erik • solo_traveller • de
9
2026-08-31 • via Nuitee