Hotel Cardinal Of Florence

Hotels
Independent
8.4 (124 reviews)
Via Borgo Pinti 5, Florence, FI, 50121 , Florence , IT

Facilities

No single-use plastic straws
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Multilingual staff
Front desk (limited hours)
Porter/bellhop
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Lovely rooftop terrace
Cons:
Stairs with no elevator
Limited breakfast options

Categories

Cleanliness
7.99
Rooms were clean, but basic quality.
Service
8.96
Staff were super helpful, accommodating and provided useful local tips.
Location
9
Perfect location, central to all main sites and attractions.
Room Quality
7.95
Basic rooms, good for a base; clean but not luxurious.
Amenities
8.48
Rooftop terrace and complimentary items enhance the stay.
Value for Money
8.34
Good balance of quality given the affordable price.
Food and Beverage
7.99
Limited breakfast options available.
Overall Experience
8.46
Great experience overall, would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:05

Property Description

Experience the charm of Florence at Hotel Cardinal, where comfort meets culture just steps from the Historic Centre.

Rooftop Terrace Views
Unwind on our stunning rooftop terrace, offering breathtaking panoramic views of the city's historic skyline—a perfect spot for relaxation after a day of sightseeing.

Luxurious Accommodations
Our 17 air-conditioned rooms are designed for ultimate comfort, featuring memory foam beds with down comforters, flat-screen TVs, and private bathrooms stocked with complimentary toiletries.

Exceptional Services
Enjoy a range of amenities including multilingual staff, luggage storage, and dedicated concierge services to assist with all your travel needs, ensuring a hassle-free stay in this enchanting city.

Book your stay at Hotel Cardinal for an unforgettable experience in the heart of Florence!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 124 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.34
Food and Beverage: 7.99
Overall Experience: 8.46
M
Megan partner
6
Pros:

The staff was so amazing, the proximity to sights was so great, the roof top terrace sublime.

2025-10-04 via Nuitee
P
Paola partner
8
Pros:

The location is excelent. Very convinience.

2025-09-27 via Nuitee
B
Borys partner
10
Pros:

If you don’t mind and are able to climb 3 flights of stairs and are not looking for extra luxury..this hotel is great!!..loved it and I would stay there in the future for sure!!!.

2025-09-25 via Nuitee
T
Tucker partner
10
Pros:

This place was great! Pretty centrally located for all the tours, about a 15 minute walk to anywhere you want to go. Staff was excellent! So helpful wherever I needed help or just had questions about Florence. Nice little breakfast area so you can have coffee and a baked good. Only downside was no elevator and it’s on the third floor so there’s stairs but what can you expect from a build built in the 1600s.

If I ever come back this will be the hotel for me

2025-09-22 via Nuitee
S
Suzanne partner
8
Pros:

The staff were super helpful and informative.

You really need to know that the three flights of stairs with no lift is hard work with a suitcase! Staff did offer but we thought we’d be okay (we made it but only just)!
I’d only put one guest on the booking by mistake but luckily they could accommodate us both and didn’t charge any extra. So helpful and gave us lots of tips about where was safe and the main attractions.

The room itself is basic but it’s good for a base to get your head down.
The roof terrace (up more steps) is small but has a fantastic view.

2025-09-14 via Nuitee
A
Aidan
10
Great place.
Pros:

The Cardinal was nice! The room was clean and the rooftop view was incredible. Highly recommend.

2025-09-08 via Nuitee
C
Candace
10
Perfect location!
Pros:

Although there was no hot water (an issue they were working on), as we were only booked in for two nights we chose to stay even though they offered us to cancel with no penalty. Honestly it was so hot out that a cool shower was perfect anyway. The staff were so kind, friendly and helpful that I would recommend staying here to anyone.
Secondary, the location is absolutely perfect. Close to everything you’d want to see.

2025-09-01 via Nuitee
J
Joanne
10
Good location and friendly staff
Pros:

Convenient location, clean and well kept and the staff were extremely knowledgeable and friendly. Roof top patio views are incredible.

2025-08-21 via Nuitee
G
G
8
Pros:

Great location, walkable to all main sites. Beautiful rooftop terrace. Clean and safe with friendly staff.

2025-07-31 via Nuitee
B
Ben
10
Pros:

Comfortable clean room with original ceiling from 1611, unexpected complimenary prosecco, crossaints, coffee and juice machine despite not paying for breakfast. Good view at rooftop terrace, nice staff and perfect location.

2025-07-16 via Nuitee
B
BiankaHain Solo travel us
8
Great location
Pros:

Great location and a safe, reliable choice for solo travelers. Everything is within walking distance, with the Duomo less than 10 minutes away. There’s also a bus stop right in front of the hotel, and the train station is about a 20-minute walk. Getting there from the airport was easy too – the express train is simple to find and use.

I did have a bit of trouble finding the hotel itself at first, as the signage (red text on a clear background) isn't the most visible – especially if you're a bit directionally challenged like me. Once inside, though, the staff were incredibly friendly and helpful, and my room was clean and comfortable.

There’s coffee, juice, and water available 24/7, but don’t expect a full breakfast – just a croissant or cookie. Also good to know: there are around 70 stone steps to get up to the hotel level, so packing light is a good idea!

2025-07-13 via Tripadvisor
H
Heather friends
10
Pros:

The staff are fantastic and were always a pleasure to interact with.
The location is right in the historic district so most historic landmarks and shopping are easily within a 15-20 minute walk. It’s also similar distance to the train station.
There are quite a bit of stairs and no elevator, but you are staying in a historic building, so we understood this. The rooms are somewhat dated and the colour scheme could use an update, but again, it’s a historic building and we weren’t there to see the colour scheme of the hotel room.
The 360 degree, unobstructed view from the rooftop terrace, was phenomenal. It was the best place to have a nightcap at end our day!

2025-07-02 via Nuitee
T
TexasChic13 Family ky
10
Fun, friendly inexpensive hotel in heart of bustling party district. Be ready for the stairs.
Pros:

Enjoyed our visit because of the wonderful staff and interesting history. Well appointed with juice, water and cookies plus coffee machine available until 10 pm

Staff helped get huge bags to the third floor. Definitely call ahead, but treated us like family.

2025-06-13 via Tripadvisor
G
Gregory partner
10
Pros:

good

2025-06-08 via Nuitee
M
Meander27397146047 Couples
2
Moldy bathroom
Pros:

Unfortunately, this hotel was disappointing.. so much so that we ended up booking a different hotel within an hour of checking in and took a loss on the cost since our stay was non refundable. While the location was convenient and the staff were very courteous, the cleanliness of the room left a lot to be desired. Most concerning was the visible mold in the bathroom. I hope management takes steps to address these issues for future guests, especially given the price point of the hotel.

2025-05-15 via Tripadvisor
D
Deborah friends
10
Pros:

Great location and the owner helped with our bags, which was awesome since it is 66 steps up, with no lift. Absolutely beautiful rooftop which is where we had happy hour every evening. Lovely bells from the nearby church and gorgeous views.

2025-05-13 via Nuitee
N
Noelle friends
8
Pros:

WiFi connectivity was horrible. There should be an upgradable option for WiFi. Traveling with students who has to get online for school and it was very problematic.

2025-04-14 via Nuitee
J
justino774 Couples
6
Cons outweigh pros, especially if you need a quiet place to sleep.
Pros:

Hmm 🤔 Cardinal is a toss up, and I don't plan on staying there again. The location seems great for the Duomo. But the hotel wasn't quiet to let us sleep well. Cardinal is next to a late night bar, and very young bar clients were so loud that they woke us up each night despite closing the windows. 😒 The seemingly quant street in the daytime turns into a teenage hangout at nighttime. (Italians start drinking earlier.) That'd be OK but the hotel room walls were also paper thin. My hearing isn't supersonic, yet we were woken up to our neighbors both nights.🙉 I heard their gossip, and endured listening to their screaming, bed squeaking intimacy 😯🤫 Anyways, the staff is super friendly! And the rooftop terrace is great to sit with a glass and quietly take in Florence. 👌 The shower water was hot, but my mother would gag at the buildup of dirt in the seams. There is no breakfast, no bar, and the coffee machine is mediocare compared to Italian espresso. So there's not much to offer guests for the price. I *could* overlook the cons if I had gotten a good night's rest! Isn't that the point of hotels?! So the cons outweigh the pros. ⚖️

2025-01-03 via Tripadvisor
C
Colette partner
10
Pros:

Great central location and a lovely warm welcome.

2025-01-02 via Nuitee
D
Dr Nicholas
6
Pros:

The hotel was very disappointing, it was on the third floor of the building with no lift access. The entrance was dimly lit and the staircase narrow and gloomy.. There are no staff present over night from 2200-0800. This meant checking out with no receptionist.
The room was small, furniture dated and my room was immediately next to the reception and main entrance 3 metres away. As a consequence, extremely noisy with people coming back late and the hotels answer was to provide earplugs!
The air conditioning was temperamental.
Extremely noisy bar and restaurant immediately below with lots of people sitting and drinking on the streets.
I regret staying here, and would not recommend to others.

2024-10-31 via Nuitee