Grupotel Parc Natural & Spa

Hotels
•
Grupotel
9.5 (1119 reviews)
Carretera Artá - Port d'Alcudia, s/n , Playa de Muro , es
+34 971 89 20 17

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food and beverage
Outstanding service and staff
Cons:
Cleanliness did not meet Swiss standards

Categories

Cleanliness
8.59
While cleanliness was satisfactory, a higher standard was expected based on Swiss norms.
Service
9.56
Consistently highlighted as excellent across multiple reviews.
Location
9.6
Location next to a nature reserve and beautiful surroundings were highly praised.
Room Quality
9.55
Rooms were described as comfortable, beautiful, and well-kept.
Amenities
9.58
Facilities such as pools and entertainment received positive remarks.
Value for Money
9.54
Guests felt the experience was worth the price paid.
Food and Beverage
9.59
Food quality, particularly the buffet, was frequently highlighted as excellent.
Overall Experience
10
Overall feedback was overwhelmingly positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 09:51

Property Description

Luxurious Accommodation with Spectacular Views

Serenity and Relaxation at the Spa

Delightful Dining Options

Experience the epitome of luxury at Grupotel Parc Natural & Spa, nestled by the breathtaking S’Albufera Nature Reserve with panoramic views of the Bay of Alcudia. Indulge in elegant rooms with private balconies, enjoy the spa's rejuvenating treatments, and savor delectable meals at the buffet restaurant or Bistro Mar Blau. With a prime location by Playa de Muro Beach and convenient access to nearby attractions, your stay at this exquisite hotel promises to be unforgettable. Book now to elevate your vacation to new heights of sophistication and comfort.

Important information:

Please note that children under 18 years old are not allowed to access to the SPA
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

9.5
Based on 1119 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 10
G
Grit • extended_group • ch
10
2026-09-03 • via Nuitee
M
Manfred • family_with_children • de
9
Besser geht es nicht
Pros:

Die Unterkunft verdient sich 5 oder mehr Sterne
Personal, Hotel, Pool, Zimmer Frühstück alles TOp

Cons:

Die Lage könnte noch etwas näher im Zentrum sein, wenn man vor hat am Abend das Hotel zu verlassen um zu essen oder shoppen

2026-09-02 • via Nuitee
L
lucie • family_with_children • fr
10
Un hôtel haut de gamme où on se sent chez soi !
Pros:

La proximité avec une plage à couper le souffle, la restauration fabuleuse, le confort et la propreté irréprochable des chambres, des espaces, la gentillesse du personnel, les spectacles du soir de très bon goût

Cons:

Absolument rien !

2026-09-02 • via Nuitee
M
meixia • family_with_children • fr
9
2026-09-01 • via Nuitee
M
meixia • family_with_children • fr
9
Pros:

酒店整体非常不错 服务很好 干净整洁 食材新鲜美味 后面就是海滩

Cons:

唯一不能理解的是我们订早餐和晚餐全包 晚餐酒和饮料收费理解 不理解水也收费 虽然是瓶装水

2026-09-01 • via Nuitee
M
meixia • family_with_children • fr
9
Pros:

酒店整体不错 很舒适 干净整洁 食材新鲜

Cons:

酒店的清洁人员把我的白裤子和床单毛巾一起拿走了 虽然最后在清洁公司找到了 但是还是影响了2天的心情

2026-09-01 • via Nuitee
A
Ana-Maria • family_with_children • fr
10
2026-08-31 • via Nuitee
L
lucie • family_with_children • fr
10
Un véritable coin de paradis !
Pros:

Le confort, la propreté, la restauration absolument incroyable, le personnel aux petits soins

Cons:

Rien !

2026-08-31 • via Nuitee
D
Dana • solo_traveller • es
8
Volvería, incluso con la piscina como está por la playa y el servicio!
Pros:

El servicio es de primera, la atención del staff, la limpieza de los cuartos, el desayuno buffet apoteosico y la playa ESPECTACULAR!!!

Cons:

La zona de la piscina se ve sumamente anticuada y congestionada, demasiadas tumbones en lugares inapropriados, se siente tumulto no dejan un milimetro de grass sin poltrona encima. No provoca estar en la piscina, se ve desordenado. Con una remodelacion de al zona el hotel mejoraría sustancialmente y lo elevaría de status.

2026-08-30 • via Nuitee
P
Phillype • couple • br
10
2026-08-30 • via Nuitee
M
Mona • couple • sa
10
Great for a getaway trip super relaxing and the staff were amazing
Pros:

الستاف خيالي والخدمة حلوه والغرفة كانت جميلة

Cons:

كل شي اعجبنا ونفس التوقعات وافضل

2026-08-29 • via Nuitee
I
Ilse • couple • be
7
Pros:

De vriendelijkheid van het personeel en het ontbijt en diner

Cons:

Lunch / bar faciliteiten aan zwembad / strand

2026-08-28 • via Nuitee
J
Justyna • solo_traveller • pl
8
Pros:

Wygodny pokój, blisko plaży. Wyjątkowo miła i pomocna obsługa na recepcji, możliwość późnego wymeldowania . Recepcja to naprawdę mocny punkt tego obiektu

Cons:

W stosunku do ceny jedzenie kiepskie, obsługa restauracji też taka sobie. Zebrała moje rzeczy które zostawiłam idąc po posiłek i przełożyła na inny stolik... Poczułam się jak gość drugiej kategorii

2026-08-26 • via Nuitee
D
David • couple • gb
10
2026-08-24 • via Nuitee
C
Concepción • extended_group • es
10
2026-08-24 • via Nuitee
C
Concepción • extended_group • es
10
2026-08-24 • via Nuitee
A
Alexandru • couple • ro
7
2026-08-23 • via Nuitee
A
Agnieszka • couple • gb
10
Great hotel
Pros:

Amazing hotel with great staff. The quality of the food at breakfast was exceptional. Very modern room, even though the hotel looks quite old from the outside. Has a nice beach and is quite close to the town.

2026-08-23 • via Nuitee
A
Alex • family_with_children • lu
10
2026-08-23 • via Nuitee
D
DAVID • couple • pt
10
Maravilhosa
Pros:

Um verdadeiro hotel 5 estrelas
Aqui o cliente é recebido como um rei

Cons:

Nada

2026-08-21 • via Nuitee