Hotel Mergellina

Hotels
8 (213 reviews)
Via Giordano Bruno 115 , Naples , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Limited breakfast options
Noise issues in rooms

Categories

Cleanliness
8
Pulizia e accoglienza indicate come positive, some mentions of rooms not being perfectly clean.
Service
8.5
Many reviews praised the kindness and professionalism of the staff.
Location
8.5
Got several mentions for being in an optimal location near public transport and attractions.
Room Quality
7.5
Some complaints about room size, functionality, and noise.
Amenities
8
Standard amenities, but with some requests for additional furniture or features.
Value for Money
8
Value for money mentioned positively, though some concerns about additional external work.
Food and Beverage
7.5
Breakfast received mixed reviews, with complaints about limited choices.
Overall Experience
8
Overall positive experience according to numerous positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:00

Property Description

Prime Location in Chiaia District
Hotel Mergellina is perfectly situated near top attractions like Mappatella Beach and Bagno Elena, offering convenience and easy access to the best of Naples.

Comfortable Rooms with City Views
Enjoy a cozy stay in our air-conditioned rooms with modern amenities, including a flat-screen TV, private bathroom, and a balcony overlooking the city.

Convenient Services and Shuttle Arrangements
Benefit from free WiFi, room service, and a concierge service, with staff available to assist in arranging shuttle services for your convenience.

Book your stay at Hotel Mergellina for a memorable experience in Naples!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 5 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 213 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Andy Villa • couple • it
7
Pros:

La pulizia

Cons:

Camere non insonorizzate

2026-04-07 • via Nuitee
M
Mauro • couple • be
9
Zeer goed verblijf, vlotte verbinding met metro en leuke locatie!
Pros:

Zeer goeie locatie en degelijk ontbijt. Het personeel was zeer vriendelijk! De kamer was ruim genoeg en een zeer goeie douche. Airco en verwarming werkten perfect.

Cons:

Je hoort wel wat lawaai, maar dat lijkt me onvermijdelijk in een stad als Napels. Dus hier hebben we ons zeker niet aan gestoort.

2026-04-07 • via Nuitee
S
stefano • couple • gb
6
Lovely overall but disappointed with the reception staff.
Pros:

Lovely hotel and the breakfast lady was friendly.

Cons:

They hurried us to check out at 10 am, and that was fine.
We then left our suitcases in the lobby until the afternoon, but they threw our very expensive toiletries away when they could have simply let us know or left with our luggage. Either they don’t communicate between hotel staff and reception or they really thought they could just throw away other people stuff. For this reason we won’t give full marks.
Also, when we initially booked, they don’t give us codes and instructions straight away, but waited until the day and couldn’t send the message on my English numbers instead they needed an Italian number, which can be annoying if you don’t have one.

2026-04-05 • via Nuitee
P
pasquale • solo_traveller • it
10
Albergo centrale , vicino alla metropolitana , il personale è molto gentile.
Pros:

L'albergo Mergellina è una garanzia , quando torno a Napoli cerco di prenotarlo .

Cons:

nulla

2026-04-04 • via Nuitee
D
Daniel • solo_traveller • es
9
Pros:

Excelente opción para huir del bullicio del centro sin estar lejos. Personal muy amable y habitación limpia y cómoda

2026-04-01 • via Nuitee
M
Mantovani • solo_traveller • it
10
Pros:

Pulizia e gentilezza ottima accoglienza.

2026-03-31 • via Nuitee
F
froukje • extended_group • nl
7
2026-03-30 • via Nuitee
G
GONDANOS • family_with_children • fr
8
Bon séjour
Pros:

Hôtel bien situé proche stationde métro

Cons:

.

2026-03-26 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-03-12 • via Nuitee
M
Massimiliano • solo_traveller • it
9
2026-03-10 • via Nuitee
C
Carlo • solo_traveller • it
10
Pros:

personale molto gentile, hotel caratteristico in una buona posizione

2026-03-09 • via Nuitee
R
Ryan • solo_traveller • us
10
Only problem I had was I had to leave. I love this place and everything that comes with it.
Pros:

The staff first, everyone is lovely so polite and kind. The room was very well kept and comfortable.

2026-03-07 • via Nuitee
E
Enrico • solo_traveller • it
8
2026-03-05 • via Nuitee
D
dehong • solo_traveller • cn
9
人好 热情 位置好 去那里都方便
Pros:

位置好

Cons:

早餐相对简单

2026-02-25 • via Nuitee
J
Jaroslav • couple • sk
8
Pros:

Skvela lokalita a velmi prijemny personal hotela

Cons:

Starsie zariadenie hotela

2026-02-23 • via Nuitee
A
Amelia • solo_traveller • it
6
Pros:

Buona posizione, stanza spaziosa, buona la colazione e gentilissima la signora

Cons:

La temperatura della stanza era un po’ bassa

2026-02-12 • via Nuitee
F
Fabio • solo_traveller • it
10
Pros:

Posizione e camera pulita

Cons:

Nulla

2026-02-08 • via Nuitee
L
luciano • solo_traveller • it
8
Pros:

La gentilezza del personale sia al ricevimento che alla colazione

2026-01-22 • via Nuitee
M
Maurizio • extended_group • it
8
2026-01-20 • via Nuitee
P
Paolo • solo_traveller • it
8
Pros:

posizione piacevole e relativamente tranquilla, vicijo alla metropolitana, e parcheggio convenzionato a lato ottimo per chi arriva in auto, stanza ampia e spaziosa

Cons:

struttura un po' datata anche se confortevole, stanza su strada anche se ben isolata acusticamente

2026-01-20 • via Nuitee