Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some rooms need maintenance
Noise at night due to location

Categories

Cleanliness
7.8
User mentions the hotel is clean but it's noted that the hotel is somewhat old and should be renovated.
Service
8.8
Many reviews highlight the excellent and friendly service from the staff.
Location
8.8
The hotel is praised for its prime location near major attractions and transport.
Room Quality
7.3
Some reviews mention issues with the room's maintenance and a need for updates.
Amenities
8.3
The mini bar and breakfast options received positive feedback, contributing to a good experience.
Value for Money
8
Overall value praised due to the competitive pricing for the amenities and location.
Food and Beverage
8.3
Many guests enjoyed the breakfast, noting its quality and variety.
Overall Experience
8.3
The general feedback is positive, highlighting a very good stay with a few minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:03

Property Description

Historic Elegance
Step back in time and experience the charm of the 16th-century building that houses Domus Florentiae. A careful renovation has preserved its original magnificent appearance, offering a unique stay in the heart of Santa Maria Novella Square.

Modern Comforts
Enjoy the perfect blend of history and modernity in our rooms, where classic-style décor meets contemporary amenities. Stay connected with free Wi-Fi, relax in air-conditioned comfort, and unwind in front of a satellite TV after a day of exploring Florence.

Prime Location
Immerse yourself in the beauty of Florence with a stay at Hotel Domus Florentiae. Just a 5-minute walk from the iconic Duomo Cathedral, our hotel is ideally situated for you to discover all the wonders of the old city centre.

Book now for an unforgettable stay at Domus Florentiae and create lasting memories in the heart of Florence.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 30 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 60 per person per night when using an available extra bed.
    People 12 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1116 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 8.3
S
stoppa • couple • it
9
Una piccola chicca a Firenze!
Pros:

La gentilezza e disponibilità dello staff, buona colazione sia dolce che salata. Posizione ottima per raggiungere qualsiasi luogo noto a piedi!

Cons:

All’ingresso del palazzo e dentro l’ascensore c’era un cattivo odore purtroppo.

2026-02-08 • via Nuitee
E
Emilie • couple • fr
8
Très bon choix !
Pros:

Tout localisation, propreté, calme, confort. Très bonne literie. Décor.

Cons:

Rien

2026-02-08 • via Nuitee
M
Marcelo • solo_traveller • uy
10
2026-01-29 • via Nuitee
J
Josiyogui • family_with_children • es
6
No és un 4 estrelles
Pros:

La localització, aprop de l'estació de Santa Maria Novella i del centre de la ciutat

Cons:

L'habitació es veu molt antiquada, a tot l'hotel li falta una renovació important si vol ser un 4 estrelles.
L'esmorzar estava passable, però les taules i l'espai era molt petit. Insuficient per atendre tots els hostes a la vegada i havíem d'esperar que una taula quedés lliure per poder seure.

2026-01-29 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-01-27 • via Nuitee
R
Renata • solo_traveller • cz
7
2026-01-25 • via Nuitee
P
Paganoni • extended_group • it
8
2026-01-21 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

struttura molto comoda alla stazione e al centro, ottima colazione e personale cortese.

Cons:

stanza singola molto rumorosa (ventilazione)

2026-01-20 • via Nuitee
C
Clara maria Gabriella • family_with_children • us
10
Lo maximo
Pros:

Muy amables

Cons:

Todo muy bien

2026-01-19 • via Nuitee
M
Maier • couple • ro
10
Excelent.
Pros:

Mic dejun de calitate, locația de servire fiind dotata cu terasa cu vedere in zona pieței.
Camera spațioasă, amenajata retro, cu gust, și având instalații moderne.

Cons:

Micul dejun sa fie mai diversificat de la o zi la alta.

2026-01-19 • via Nuitee
S
Sabrina • couple • us
9
Lovely stay with very kind staff
Pros:

Convenient location with a nice room and very comfortable bed. Breakfast was included and had a vast selection of choices.

Cons:

Only downside was at times some noise from people talking loudly and late, down in the plaza below the hotel.

2026-01-19 • via Nuitee
C
Cristina • couple • it
10
Ottima esperienza
Pros:

Posizione ottima. Vicina sia alla stazione ferroviaria che al centro città. Personale molto gentile a partire dal concierge fino alla signora che di occupa della colazione. Bellissimo palazzo antico con camere molto carine. . Colazione con ampia scelta.

2026-01-18 • via Nuitee
L
Lara • solo_traveller • it
9
2026-01-17 • via Nuitee
K
Kyiv80 • family_with_children • ua
8
Pros:

Ми зупинялися у цьому готелі майже 10 років тому. Він здався мені чудовим, особливо сніданки на відкритій терасі з видом на місто. Старший чоловік на ресепшн- чудовий фахівець, він- обличчя цього готелю.

Cons:

Ми бронювали номер на 4 дорослих, фактично отримали номер з 1 двоспальним ліжком і 2 незручними розкладачками, які стояли серед номера. Номер був без вікна! Але були якісь двері від стелі до підлоги, які мали виходити кудись назовні, але були забиті дошками. З них був жахливий холод. Під цими «дверима» чи це глухе вікно? стояло типа ліжко нашої доньки, яка лягла спати з мокрим волоссям у холодну погоду, бо обидва фени у номері були неробочі. Окрім того вони були липкі, їх бридко було взяти в руки. Сантехніка - просто жахлива, душова кабіна розбита і не закривалась, шланг у душі прибитий вже вдесяте на новому місці на стіні. Коли ми на шафу закинули покривала- звідти вилетіла хмара пилу, він був такий густий і чорний, ніби хмара. Там не прибирали років 5. Коли відсунули тумбу з холодильником, щоб дістати пляшку з водою, яка закотилася- там теж жах, купа сміття, не прибирали теж давно. Номер незручний, по ньому неможливо пересуватися. Ставлю високу оцінку цьому готелю виключно за ресепшіоніста і терасу.

2026-01-16 • via Nuitee
U
UMBERTO • solo_traveller • it
9
2026-01-14 • via Nuitee
L
Lucas • solo_traveller • br
1
Não é nem de perto um hotel 4 estrelas. Não vale o preço cobrado. Evitem.
Pros:

Educação e atenção da funcionária da recepção.

Cons:

Bem, por onde começar… definitivamente não é um hotel 4 estrelas. Pode ter sido um dia, mas hoje não é. Começa que a entrada parece de um prédio abandonado, isso sem falar de um cheiro insuportável de esgoto. Paredes danificadas, sujas, sem qualquer cuidado. Parece que não recebe nenhuma manutenção há mais de 10 anos. No nosso quarto a descarga do banheiro não funcionava e não tinham outro quarto para nós acomodar. Fui embora e se recusaram a reembolsar os valores pagos. Como se hospedar num local onde a descarga do banheiro não funciona? Parece um local abandonado, sujo, com um extremo mal cheiro, quase inabitável. Essa classificação do booking precisa urgentemente ser revista. Não deveria sequer estar listado, menos ainda com 4 estrelas. Único ponto positivo foi a atenção e educação da recepcionista vendo todo o caos. Ela tentou resolver, mas não haviam outros quartos para nos oferecerem. Essas marcas na parede que estão nas fotos são sujeira e não detalhes da pintura.

2026-01-14 • via Nuitee
A
annapaola • extended_group • it
10
meglio di quanto mi aspettassi
Pros:

hotel in un palazzo antico , arredato con cura e molto comodo come location

2026-01-13 • via Nuitee
U
Ulla • couple • se
10
Trevligt centralt boende i Florens
Pros:

Stilen och rumskararaktären.
Väldigt vänlig och välkomnande receptionspersonal.
Väldigt bra och centralt läge.

2026-01-12 • via Nuitee
N
Nino • couple • ge
10
Very relaxing, quiet and historical ambiance with healthy breakfast
Pros:

The hotel was very comfortable, quiet and clean👍

Cons:

The only thing that we had to stay foe 2 overnights 😒

2026-01-12 • via Nuitee
N
nana • solo_traveller • be
10
Pros:

駅から近く便利。レセプションの紳士も暖かく迎えてくださいます。朝食はスイーツが多めで、チョコレートケーキが美味しかったです。熱いシャワーが出るのも嬉しいです。2泊でしたが部屋もクリーニングに入ってくださり、洗面台に放置していたブラシが並べられていて丁寧さを感じました。

Cons:

シャワールームの排水は悪かったです。足が池に浸かったままシャワーを浴びることになりましたが、暖かいのでよし。

2026-01-11 • via Nuitee