Aqua Natura Bay

Hotels
9.2 (4395 reviews)
Vila Do Porto Moniz , Porto Moniz , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Rooftop/infinity pool
Excellent location near natural/lava pools
Friendly and professional staff
Very good breakfast selection
Spa, sauna, jacuzzi and Turkish bath available
Clean, comfortable rooms with good beds and balconies
Free/child-friendly amenities (welcome drinks, kids spa access)
Private parking available
Cons:
Family rooms often have no sea view
Limited parking spaces, especially during daytime
Restaurant/bar staff sometimes lack adequate English
Dinner service timing issues (served too quickly)
Some guests find the restaurant/food expensive
Pool area can be small/disappointing for some
A few rooms described as slightly outdated
Occasional requests about breakfast timing (would like earlier service)

Categories

Cleanliness
9.5
Multiple reviews explicitly praise cleanliness ("Everything was clean and beautiful", "propreté", bathrooms very clean); overall very positive.
Service
9.6
Service repeatedly described as friendly and professional (staff super nice, well received, German review praises first-class service), though a few comments note language issues in bar/restaurant.
Location
9.8
Location consistently praised for proximity to natural/lava pools and sea views ("just 5 minutes away from natural pools", "perfecte locatie", balcony/sea view mentions); parking can be limited.
Room Quality
9.3
Rooms described as beautiful, comfortable with good beds and balconies; some notes that family rooms lack sea view and a few mentions of being slightly dated.
Amenities
9.4
Strong amenities: rooftop infinity pool, indoor/outdoor pools, sauna, jacuzzi, Turkish bath and spa access; one comment mentions the pool area is small.
Value for Money
8.3
Mixed to slightly negative: several guests note restaurant/prices are a bit expensive and value could be improved despite overall quality.
Food and Beverage
8.9
Breakfast is repeatedly praised as great and varied, though a few reviewers comment on average breakfast quality or slow/poorly timed service in the restaurant.
Overall Experience
8.8
Overall very positive experience with many guests saying they'd return and praising location, staff and amenities; some minor negatives (parking, occasional language issues, value).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:44

Property Description

Luxurious Amenities
Experience the epitome of relaxation at Aqua Natura Bay with indoor and outdoor pools, Turkish bath, sauna, and hot tub. Stay active at the gym or explore the underwater world with the on-site diving center.

Comfortable Accommodation
Unwind in rooms equipped with cable TV, free WiFi, and private bathrooms. Enjoy a restful night's sleep before waking up to stunning views and modern conveniences.

Culinary Delights
Savor local and international cuisine at the à la carte restaurant or indulge in a hearty buffet breakfast. Treat your taste buds to a culinary journey without leaving the hotel premises.

Book your stay at Aqua Natura Bay now for a perfect blend of luxury, comfort, and gastronomic delights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9.2
Based on 4395 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.8
Room Quality: 9.3
Amenities: 9.4
Value for Money: 8.3
Food and Beverage: 8.9
Overall Experience: 8.8
P
Pia couple de
6
Die Aussicht und die Lage waren sehr gut aber leider sind Informationen vom Hotelpersonal nicht richtig angekommen und d
Pros:

Der Meerblick von unserem Zimmer aus. Lobby und Zimmer waren modern sowie auch der Außenbereich.

Cons:

Das auf dem Zimmer eine Badewanne zum duschen war teils mit kaputtem Wannenboden.

2026-08-28 via Nuitee
C
Carine extended_group fr
9
2026-08-27 via Nuitee
D
delphine family_with_children fr
8
Très bon séjour dans ce bel hôtel
Pros:

Nous avons particulièrement apprécié la vue le petit dej exceptionnel et la piscine sur le toit

Cons:

Les chambres sont un peu petites pour 3 et peu de rangement . Pas de parking
Horaire tardif du petit dej

2026-08-27 via Nuitee
P
Pedro couple es
9
Vistas increíbles
Pros:

Las vistas desde la piscina , jacuzzi abierto hasta las 23h todo muy limpio y nuevo

Cons:

Debería tener aparcamiento más amplio

2026-08-27 via Nuitee
T
Thierry couple fr
8
Joli établissement dans une cité balnéaire.
Pros:

L’emplacement et l’accès aux piscines naturelles.
Personnel sympathique et attentionné.
Omelettes délicieuses.
Dégustation de vins de Madère avec explication des différentes appellations.

Cons:

Rien.

2026-08-26 via Nuitee
S
Sergio couple it
9
2026-08-26 via Nuitee
P
Peter extended_group hu
10
2026-08-25 via Nuitee
C
Christel solo_traveller fr
9
2026-08-25 via Nuitee
M
Marta family_with_children it
10
Pros:

Tutto, posizione vicina alle piscine naturali di porto muniz, piscina al piano superiore, vista su mare, colazione favolosa e staff disponibile

Cons:

Sauna era molto debole, sembrava andare poco

2026-08-22 via Nuitee
X
Xenia family_with_children lu
10
Perfektes Hotel, wir kommen gerne wieder
2026-08-20 via Nuitee
K
katrien couple be
8
Pros:

heerlijk ontbijt, mooie ligging,

Cons:

zwembad aan de kleine kant

2026-08-20 via Nuitee
F
Fernanda solo_traveller pt
9
Pros:

De tudo desde o quarto bastante confortável, limpo e organizado. Os funcionários muito simpáticos e disponíveis.

Cons:

Falta de estacionamento a volta do hotel.

2026-08-20 via Nuitee
A
Audrey extended_group fr
10
Pros:

La chambre supérieure est vraiment au top, avec une douche mais surtout une baignoire avec une vue fantastique. La piscine au rooftop est magnifique, vue dont on ne se lasse pas. Hôtel vraiment agréable, pas trop grand, personnel très serviable, petit déjeuner très bien.

2026-08-19 via Nuitee
H
Helga family_with_children de
8
2026-08-19 via Nuitee
D
Danny couple be
9
Pros:

Nice location close to natural pools, friendly staff

2026-08-19 via Nuitee
P
Peter family_with_children hu
9
2026-08-17 via Nuitee
P
Pavel family_with_children de
9
Location and staff are very good.
Pros:

Everything was good, everyone in staff were very nice.

Cons:

Tiny hotel parking, you need to find a spot somewhere and believe that blue lines could be used without pay (however everyone is paying). Breakfast is tasty but very little variety of food there, and if you need oat milk for example you have to ask for it at the counter.
And family room has no view at all.

2026-08-17 via Nuitee
A
Alexander solo_traveller de
10
2026-08-16 via Nuitee
Y
Yaron family_with_children il
9
Pros:

Great location at the north west side of the island
close to many restaurants and the public sea pools
nice breakfast with dining options throughout the day

Cons:

stuff was Ok but they could do more to check us earlier

2026-08-16 via Nuitee
S
Severine couple fr
9
Excellent séjour dans cet établissement exceptionnel !
Pros:

Tout était parfait : la localisation, le personnel, le restaurant et l’ensemble des équipements !

Cons:

-

2026-08-15 via Nuitee