Aqua Natura Bay

Hotels
9.2 (4395 reviews)
Vila Do Porto Moniz , Porto Moniz , PT

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Rooftop/infinity pool
Excellent location near natural/lava pools
Friendly and professional staff
Very good breakfast selection
Spa, sauna, jacuzzi and Turkish bath available
Clean, comfortable rooms with good beds and balconies
Free/child-friendly amenities (welcome drinks, kids spa access)
Private parking available
Cons:
Family rooms often have no sea view
Limited parking spaces, especially during daytime
Restaurant/bar staff sometimes lack adequate English
Dinner service timing issues (served too quickly)
Some guests find the restaurant/food expensive
Pool area can be small/disappointing for some
A few rooms described as slightly outdated
Occasional requests about breakfast timing (would like earlier service)

Categories

Cleanliness
9.5
Multiple reviews explicitly praise cleanliness ("Everything was clean and beautiful", "propreté", bathrooms very clean); overall very positive.
Service
9.6
Service repeatedly described as friendly and professional (staff super nice, well received, German review praises first-class service), though a few comments note language issues in bar/restaurant.
Location
9.8
Location consistently praised for proximity to natural/lava pools and sea views ("just 5 minutes away from natural pools", "perfecte locatie", balcony/sea view mentions); parking can be limited.
Room Quality
9.3
Rooms described as beautiful, comfortable with good beds and balconies; some notes that family rooms lack sea view and a few mentions of being slightly dated.
Amenities
9.4
Strong amenities: rooftop infinity pool, indoor/outdoor pools, sauna, jacuzzi, Turkish bath and spa access; one comment mentions the pool area is small.
Value for Money
8.3
Mixed to slightly negative: several guests note restaurant/prices are a bit expensive and value could be improved despite overall quality.
Food and Beverage
8.9
Breakfast is repeatedly praised as great and varied, though a few reviewers comment on average breakfast quality or slow/poorly timed service in the restaurant.
Overall Experience
8.8
Overall very positive experience with many guests saying they'd return and praising location, staff and amenities; some minor negatives (parking, occasional language issues, value).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:44

Property Description

Luxurious Amenities
Experience the epitome of relaxation at Aqua Natura Bay with indoor and outdoor pools, Turkish bath, sauna, and hot tub. Stay active at the gym or explore the underwater world with the on-site diving center.

Comfortable Accommodation
Unwind in rooms equipped with cable TV, free WiFi, and private bathrooms. Enjoy a restful night's sleep before waking up to stunning views and modern conveniences.

Culinary Delights
Savor local and international cuisine at the à la carte restaurant or indulge in a hearty buffet breakfast. Treat your taste buds to a culinary journey without leaving the hotel premises.

Book your stay at Aqua Natura Bay now for a perfect blend of luxury, comfort, and gastronomic delights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9.2
Based on 4395 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.8
Room Quality: 9.3
Amenities: 9.4
Value for Money: 8.3
Food and Beverage: 8.9
Overall Experience: 8.8
A
Anna • couple • es
10
El sitio espectacular
Pros:

La vista

Cons:

Todo bien

2026-10-13 • via Nuitee
C
Camellini • family_with_children • fr
9
super
Pros:

tout etait parfait , pricipalement un accueil remarquable hotesse d'acceuil tres professionelle

Cons:

la restauration

2026-10-12 • via Nuitee
P
Paula • family_with_children • pt
10
2026-10-12 • via Nuitee
J
Johnathon • solo_traveller • us
10
Pros:

Beautiful property, beautiful view, great breakfast.

2026-10-12 • via Nuitee
R
Rui • couple • pt
9
Excellent stay
Pros:

Excellent location.
The staff was very helpful and nice

2026-10-12 • via Nuitee
L
Lisyanne • couple • nl
10
Geweldig!
Pros:

Super ligging, mooie en schone kamers, lekker ontbijt. Leuk welkomstdrankje en fles bubbels op de kamer.

Cons:

-

2026-10-10 • via Nuitee
F
Fenny Lioniwati • extended_group • it
10
Pros:

Nel mio viaggio in famiglia (2 adulti e 1 ragazzo di 21 anni) a Madeira, ritengo sia tra gli alberghi dove più mi sono sentita più coccolata...
Ad accoglierci: Welcome drink al check in, in camera una bella bottiglia rinfrescante di Spumante Rosè con ghiaccio e 2 cioccolatini personalizzati con il nome dell'albergo, biglietti per entrare alle piscine naturali in omaggio...
Ottima colazione, con uno chef che ti preparava l'uovo che volevi e te lo portavano al tavolo. Ottimi succhi di frutta, non i soliti sapori finti...
Durante la settimana ci sono in programma degli eventi a cui poter partecipare, il giorno in cui siamo arrivati c'era l'assaggio dei vini di Madeira...
Ero molto incerta se la struttura valesse il prezzo del costo della prenotazione... bisogna però dire che noi abbiamo avuto un bellissimo ricordo.
P.s. il letto che sembra piccolo per un adulto, in realtà per una notte è andata più che bene per nostro figlio di 21 anni

Cons:

Prezzo un po' alto... per una notte rivedrei i prezzi...
è bello viaggiare e vedere i posti... Ma è sempre più difficile oggi giorno trovare un bel posto che abbia il giusto rapporto qualità e prezzo...è un peccato perchè così si hanno i clienti "Mordi e fuggi..." e non quelli fedeli che tornano ogni anno per stare svariati giorni a conoscere meglio il luogo e le persone del luogo

Non aver potuto partecipare all'evento dell'albergo.
Se purtroppo si sta solo un giorno, dovrebbero poter dare la possibilità a chi lo desidera di partecipare all'evento...
Purtroppo arrivando nel tardo pomeriggio, ho scoperto solo mezz'ora prima che iniziasse l'evento... ormai non c'era più possibilità di parteciparvi... quando sono scesa dalla stanza, l'evento si stava concludendo, ma ho notato che erano avanzati tantissimi bicchieri ancora pieni di vino... Un vero peccato non aver dato la possibilità a più persone di partecipare all'incontro...

2026-10-08 • via Nuitee
V
Virginie • extended_group • fr
8
Agreable, bien situé
Pros:

Très bien situé et propre. Bonne qualité de la restauration

2026-10-08 • via Nuitee
M
Marloes • couple • nl
8
Pros:

Het was schoon, het uitzicht was prachtig. We kregen een welkomtsgeschenk, een fles wijn op de aankomstdag en dagelijks chocolaatjes. Het ontbijt was prima en je kon lekker buiten ontbijten.

Cons:

De kussens waren vrij slap.

2026-10-08 • via Nuitee
N
Noémi • solo_traveller • ch
9
Great place to enjoy the ocean
Pros:

Really nice pool, nice breakfast and location

2026-10-08 • via Nuitee
V
Vera • couple • de
9
Tolles Erlebnis für ein paar Tage
Pros:

Reichhaltiges Frühstück, Rooftop—Pool, indoor-Pool, nettes Personal

Cons:

Leider hatte unser Zimmer nur eine Wanne und keine Dusche

2026-10-07 • via Nuitee
E
Elina • solo_traveller • il
10
Pros:

Мы отдыхали 2 ночи ,нам все понравилось.Отель отличный.Завтраки стандартные для 4*.

Cons:

В отеле 4*нет ложечки для обуви,как то не понятно.В бассейне часы не работают,а в сухой сауне такая тусклая лампочка что можно нечаянно получить травму или обжечься.

2026-10-07 • via Nuitee
H
Heiner • couple • de
8
Perfekt für einige Tage im Nordwesten Madeiras.
Pros:

Das kostenfreie Meeresschwimmbad direkt gegenüber, der Infinitypoll und der fantastische Blick vom Zimmer aufs Meer.

Cons:

Schiebetür zur Aussengastronomie war mit vollen Händen schwierig. Hier muss eine Automatiktüre hin.

2026-09-19 • via Nuitee
T
Thierry • couple • be
8
Correct maar geen warm gevoel in hotel
Pros:

Ligging en restaurant

Cons:

Parking
Koele inrichting

2026-09-18 • via Nuitee
M
Maya • couple • it
10
2026-09-14 • via Nuitee
F
François • couple • be
9
Pros:

Piscine rooftop, petit déjeuner

2026-09-14 • via Nuitee
R
Rui • family_with_children • pt
10
Uma agradável surpresa.
Pros:

da receção e de todo a estadia.

Cons:

Foi pouco tempo :(

2026-09-13 • via Nuitee
J
João André • couple • pt
9
2026-09-13 • via Nuitee
B
Bleistiftina • solo_traveller • de
9
2026-09-13 • via Nuitee
M
MARTY • family_with_children • fr
8
2026-09-12 • via Nuitee