Santa Cruz Village Hotel

Hotels
•
Independent
9.2 (65 reviews)
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152 , Santa Cruz , PT
351-291-520000

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Facilities

Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Books
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location

Categories

Cleanliness
9.26
Clean and well-maintained hotel.
Service
9.73
Staff were lovely and very helpful.
Location
9.27
Santa Cruz is a nice village.
Room Quality
9.22
Standard quality for this hotel tier.
Amenities
9.25
Chilled in the pool and enjoyed other facilities.
Value for Money
8.71
Reasonably priced for the quality.
Food and Beverage
8.76
Provided a takeaway breakfast.
Overall Experience
9.43
Great place, wished we’d stayed longer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:58

Property Description

Experience a delightful stay at Santa Cruz Village Hotel, where comfort meets convenience just steps from Palmeiras Beach.

Recreational Amenities
Unwind in our inviting outdoor pool or stay active at our fully equipped fitness center. Explore the area with bicycle rentals and enjoy endless outdoor adventures.

Dining Experiences
Savor local flavors at Loural restaurant, complete with an elegant bar/lounge. Opt for room service during limited hours or sip refreshing drinks at our poolside bar.

Convenient Services
Stay connected with complimentary Wi-Fi, and take advantage of our concierge services, dry cleaning, and versatile event facilities. With a 24-hour airport shuttle and free self-parking, every journey is hassle-free.

Book your getaway today for an unforgettable experience at Santa Cruz Village Hotel!

Important information:

  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

9.2
Based on 65 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.43
D
Dylan • solo_traveller • au
7
2026-07-04 • via Nuitee
A
Ana • couple • pt
9
2026-07-04 • via Nuitee
N
Nikoletta • solo_traveller • hu
10
Pros:

Nagyon modern szoba, kedves személyzet. Központban van. Mi 12 éjszakát töltöttünk itt és nagyon szerettük. Nem sok parkoló hely van de mindig találtunk helyet magunknak. Amúgy ha nincs a szállodába hely van egy nagy parkoló mellette ami ugyan fizetős de nem túl drága, illetve reggel 8 és délután 18ig kell fizetni.

Cons:

A reggeli nem túl változatos, illetve az ágy matrac elég puha volt.

2026-07-03 • via Nuitee
M
Marra • couple • it
9
2026-07-03 • via Nuitee
&
"You&ME" • solo_traveller • es
10
2026-07-02 • via Nuitee
B
Bcrm • solo_traveller • ie
10
2026-06-30 • via Nuitee
P
Paulene • couple • gb
10
Prefect location we loved every minute of our stay celebrating our wedding anniversary was perfect
Pros:

Great hotel brilliant breakfast perfect for exploring Madeira

Cons:

Pool needs a little attention - wooden edge quite uneven.

2026-06-30 • via Nuitee
M
Maryvonne • couple • fr
10
2026-06-28 • via Nuitee
D
DianaRSimoes • couple • pt
9
2026-06-27 • via Nuitee
Y
Yuriy • solo_traveller • pt
8
Pros:

Ok.

2026-06-27 • via Nuitee
B
BERTA MARIA • couple • ch
10
Pros:

100% customer service ready to help you out and looking into details.
Delicious breakfast.
Very comfortable and well furnished room

Cons:

Internet sometimes slow

2026-06-27 • via Nuitee
M
Martin • couple • cz
4
Cons:

zatuchlo, zima, nebyli jsme spokojeni. Personál byl příjemný. Naštěstí jsme přespávali jen 3 noci. Problém s parkováním, hotel má nízkou kapacitu míst v garážích.

2026-06-26 • via Nuitee
S
Samanta • couple • pl
10
Pros:

Czysto, dobre jedzenie, idealna lokalizacja. Sympatyczny personel

2026-06-26 • via Nuitee
E
Elena • couple • ru
6
Pros:

Близость к аэропорту, удобно до/после полета на 1 ночь. Бутылка воды в номере, что полезно.

Cons:

Уставший номер, полотенца и постельное белье старые.

2026-06-25 • via Nuitee
L
Laurs • couple • nl
7
2026-06-24 • via Nuitee
F
Filipe • solo_traveller • pt
10
2026-06-23 • via Nuitee
R
Rui • couple • pt
10
Excelente
Pros:

Tudo muito bom

Cons:

Tudo muito bom

2026-06-22 • via Nuitee
L
L B • family_with_children • fr
7
Pros:

Parties communes agréables et bien aménagées, notamment la piscine, l’espace bibliothèque et le patio où il est plaisant de prendre le petit-déjeuner.
La proximité avec l’aéroport est un véritable atout, tout comme l’heure de départ de la chambre fixée à midi, ce qui offre davantage de confort.

Cons:

Le petit-déjeuner est varié, mais certains produits manquent de saveur, les jus de fruits sont particulièrement fades.
La propreté de la chambre pourrait être améliorée : la tête de lit, de couleur claire, présentait plusieurs marques visibles, les draps n'étaient pas entièrement blancs.
Enfin, il nous a été demandé la plaque d’immatriculation de notre véhicule avant de nous informer que le parking inclus dans la réservation était complet...

2026-06-22 • via Nuitee
K
Karen • solo_traveller • nl
7
2026-06-22 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

Soggiorno molto piacevole!
Abbiamo trascorso tre giorni davvero piacevoli
in questo hotel. La struttura è molto carina e ben curata. La stanza era ampia, luminosa e soprattutto molto pulita, il che ha reso il soggiorno ancora più confortevole. Lo staff è stato sempre molto disponibile, professionale e gentile, facendoci sentire accolti fin dal primo momento. Anche la posizione è ottima: non troppo lontana dall’oceano, vicina all’aeroporto e molto comoda per raggiungere facilmente le principali attrazioni dell’isola. Consigliato!

Cons:

-

2026-06-22 • via Nuitee