PortoBay Serra Golf

Hotels
•
Porto Bay Hotels & Resorts
9.2 (79 reviews)
SĂ­tio dos Casais PrĂłximos, Santo da Serra, Santa Cruz, 9100-255 , Santa Cruz , PT

Facilities

Free breakfast
Fitness facilities
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Sauna
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Tropical environments
Bon buffet petit déjeuner

Categories

Cleanliness
8.28
Standard quality for this hotel tier.
Service
9.75
Standard quality for this hotel tier.
Location
9.29
Standard quality for this hotel tier.
Room Quality
9.24
Standard quality for this hotel tier.
Amenities
9.27
Standard quality for this hotel tier.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
9.28
Bon buffet petit déjeuner.
Overall Experience
9.25
Satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:18

Property Description

Luxurious Amenities for Relaxation
Indulge in the indoor pool, sauna, and fitness center for a rejuvenating experience. Enjoy complimentary Wi-Fi and tour assistance for a seamless stay.

Gourmet Dining and Convenient Services
Delight in dinner at our restaurant, Avo Micas, or order in with room service. Start your day with a complimentary buffet breakfast. Benefit from dry cleaning, a 24-hour front desk, and airport shuttle services.

Comfortable Rooms with Modern Facilities
Unwind in well-equipped rooms with Smart TVs, minibars, and free Wi-Fi. Pamper yourself in private bathrooms with luxurious amenities. Feel at ease with safes, desks, and 24-hour room service.

Book your luxurious stay at PortoBay Serra Golf in Santa Cruz now for an unforgettable experience!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 79 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
D
david • friends
8
Pros:

Tropical environments

2025-09-18 • via Nuitee
C
cédric
6
Pros:

Tout ok
Bon buffet petit déjeuner

2025-09-13 • via Nuitee
P
Pernilla
10
Pros:

Verkligen helt fantastiska sängar! Superbra frukost. Trevligt med pool och biljard. Det låg uppe bland bergen och inte mycket restauranger i närheten så man måste ha bil om man ska bo där. Restaurangen nekade oss på kvällen för de bara hade en kock, så man behöver boka i god tid innan.

2025-07-02 • via Nuitee
B
Blanchard
10
Parfait
Pros:

Parfait sur tous les points
Accueil, service, nourriture
Bravo 👍

2025-04-25 • via Nuitee
E
Emmanuel
10
Hotel charmant et bien situé
Pros:

Superbe halte d'une nuit dans ce charmant hotel situé dans un beau cadre naturel.

2025-04-01 • via Nuitee
J
JĂĽrg
10
Pros:

Thank you for having a pleasant short but practical stay in your house. Obrigado!

2025-03-13 • via Nuitee
F
Florence
10
Fabuleux
Pros:

Hôtel de charme en altitude dans un lieu d’exception. Notre chambre était spacieuse, confortable et très agréable. Je recommande de prendre le thé sur place avec les scones et gâteaux faits maison. Nourriture excellente et service impeccable. Tout était parfait.

2025-02-05 • via Nuitee
F
Fabian • family
10
Pros:

Sauberes gut ausgestattetes Hotel. Frühstück und Abendessen waren klasse. Parkplätze direkt vor Hotel. Angestellten waren freundlich.
Einziges Manko wären die etwas hellhörigen Zimmertüren.

2025-01-26 • via Nuitee
C
CHRISTOPHE
8
Hôtel calme, le service peut être amélioré
Pros:

Hotel au calme, bien entretenu et propre.
Un peu en dessous en terme de service : pas de restauration le soir sans réservation préalable, petit déjeuner un peu tardif à partir de 8h.

2024-12-28 • via Nuitee
V
Verified traveler
6
Schönes Landhotel mit Macken!
Pros:

Schönes Hotel am Land, aber: Zu wenig Sitzplätze im Restaurant (als Hotelgäste konnten wir am Nachmittag für das Abendessen keinen Tisch mehr für 2 Personen reservieren), das Hallenbad hat eine schlechte bzw. gar keine Lüftung (von der Decke tropft es dauernd herunter) und zu wenige Liegen, wir hatten ein Zimmer im "Turm", das ohne Lift nur über eine halsbrecherische Stiege erreichbar war und das Hinauf- und Hinuntertragen der Koffer war eine schweißtreibende Angelegenheit (es gab auch kein Gepäckservice). Ansonsten Zimmer, Frühstück und 1 x Essen im Hotel bezüglich Preis-/Leistung in Ordnung.

2024-10-30 • via Nuitee
N
Nikki • partner
6
Pros:

Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars)
The golf nearby was excellent and the pick up service was helpful.
We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks

2024-09-21 • via Nuitee
T
THIERRY • partner
10
Pros:

cadre calme et verdoyant, tres bon petit dejeuner, parking, piscine couverte chauffee, petits commerces et resto Ă  qques minutes a pieds.

2024-09-13 • via Nuitee
M
Mirko • partner
8
Pros:

Ottima struttura, posizione tranquilla, personale gentile e molto efficace noi abbiamo avuto una problema con la nostra camera e in poco tempo ci hanno dato un'altra camera.

2024-08-27 • via Nuitee
V
Verified traveler
8
Pros:

There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area.
The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.

2024-08-25 • via Nuitee
C
CAROLE
8
Bon séjour
Pros:

Hotel de bon augure sur les hauteurs. Bon restaurant et bon petit déjeuner, pas beaucoup de choix proche si on veut diner à l'extérieur. Personnel sympathique. Piscine agréable le soir après avoir randonné dommage que le sauna ne fonctionne pas directement car pas envie de monter à la réception quand on est en maillot de bain !

2024-05-12 • via Nuitee
S
Stefan • partner
10
Pros:

Es hat uns sehr gut gefallen. Sehr freundliches und zuvorkommendes Personal, sehr sauberes Zimmer und sehr ruhig. Draußen ist ein sehr schöner Park mit Liegemöglichkeiten. Das Hotel liegt auf über 600 m in den Bergen.

2024-04-20 • via Nuitee
C
Carol • partner
8
Pros:

It was close to the airport

2024-02-29 • via Nuitee
A
Ashley • family
8
Pros:

Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.

2023-09-07 • via Nuitee
K
kurt • partner
10
Pros:

rustig, netjes, prima kamer, uitstekend ontbijt; unieke prijs/waliteit verhouding

2023-08-30 • via Nuitee
C
Christian • friends
10
Pros:

Nice and cosy hotel with very friendly staff

2023-05-26 • via Nuitee