Grande Pensao Residencial Alcobia

Hotels
7.8 (4638 reviews)
Poco Do Borratem 15 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4638 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
D
Daniela • couple • co
10
Recomiendo
Pros:

Es muy central a todo el personal muy amable me gustó todo súper recomendado

2026-02-14 • via Nuitee
N
Nadia • couple • de
9
Pros:

El alojamiento tiene muy buena relacion calidad - precio. El personal es super amable y el hotel esta muy limpio.
Esta muy bien ubicado cerca de puntos turisticos y estaciones de tren y subte

Cons:

En las cercanias del hotel hay mucha gente durmiendo en la calle

2026-02-14 • via Nuitee
F
Firmino • couple • it
10
2026-02-12 • via Nuitee
M
M Pilar • extended_group • es
5
2026-02-11 • via Nuitee
M
M Pilar • couple • es
5
2026-02-11 • via Nuitee
Y
Yuliya • couple • by
8
Pros:

Очень удачное место расположение. В номерах убирались каждый день.

Cons:

В феврале было прохладно и сыро в номерах. Отель не предоставляет в пользование чайник и кухонные принадлежности. Нет сушилки для сушки вещей. Шумно из коридора.

2026-02-11 • via Nuitee
E
Eleonora • extended_group • it
10
Pros:

La posizione era centrale. Ci si muoveva benissimo.

2026-02-10 • via Nuitee
B
Begüm • couple • tr
8
2026-02-10 • via Nuitee
Özkan • couple • tr
9
Pros:

The room was clean. Location is good.

Cons:

Elevator is narrow and it stars from 1st floor.

2026-01-30 • via Nuitee
D
Despoina • couple • gr
7
2026-01-30 • via Nuitee
L
Luana • couple • es
10
Pros:

Personal amable, limpio y céntrico!

2026-01-24 • via Nuitee
J
JFontenla • couple • br
9
Good value for the money
Pros:

Location and staff were absolutely perfect! Also the view of room 405 is lovely.

Cons:

It's not exactly that I didn't like something, but I recommend some maintenance is done at the doors because the bathroom door was difficult to open and the balcony door couldn't be really closed

2026-01-23 • via Nuitee
W
Wayne • couple • gb
8
Pros:

Cost, location

Cons:

No kettle in room

2026-01-22 • via Nuitee
V
Véronique • couple • fr
10
2026-01-22 • via Nuitee
M
michael • couple • gb
8
A great place to stay in a good location
Pros:

Close to many attractions the town centre is only a short walk away from the hotel

2026-01-22 • via Nuitee
H
Hüseyin • family_with_children • tr
8
2026-01-22 • via Nuitee
V
Véronique • couple • fr
10
2026-01-22 • via Nuitee
I
IOANNIS • couple • gr
1
2026-01-21 • via Nuitee
P
Paola • extended_group • it
9
Pros:

Posizione centralissima, colazione abbondante con dolce e salato

Cons:

In stanza wifi nn prendeva, bisognava scendere alla reception.

2026-01-20 • via Nuitee
E
emir • couple • tr
8
fiyat performans ve konum oteli
Pros:

konumu süper, çalışanlar güleryüzlü , fiyat performans

Cons:

odalarda ısıtıcı olmaması

2026-01-20 • via Nuitee