Grande Pensao Residencial Alcobia

Hotels
7.8 (4638 reviews)
Poco Do Borratem 15 , Lisbon , pt

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4638 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
K
Kulju • extended_group • fi
8
All and all a good place to stay and a good starting point to explore the city
Pros:

Location perfect

Cons:

Bed was hard. A bit noisy place

2026-03-13 • via Nuitee
M
Marek • couple • pl
9
Pros:

Genialna lokalizacja, 2 minuty od metra Rossio i 1 minutę od tramwaju 28. Przemiła i pomocna obsługa. Hotel budżetowy w samym centrum miasta.

Cons:

Do windy trzeba wejść schodami na pierwsze piętro. Widok z okna na zaniedbane podwórko

2026-03-11 • via Nuitee
C
Cristina • solo_traveller • it
9
Accogliente ottima posizione , silenzioso .
Pros:

Ottima posizione, accogliente
Staff disponibile

2026-03-08 • via Nuitee
C
Coletta • couple • it
8
Se dovessi tornare a Lisbona sceglierei questo hotel di nuovo
Pros:

La posizione era perfetta, centrale e vicino ai mezzi

Cons:

La colazione poche varianti

2026-03-08 • via Nuitee
G
giuseppa • couple • it
8
Pros:

Lo staff era accogliente molto gentile e cordiale, posizione ottima

Cons:

Non mi è piaciuta la puzza di umidità che era presente in camera h24, ed anche la pulizia della camera non mi ha fatto impazzire

2026-03-07 • via Nuitee
C
Cilla Javorszki • solo_traveller • gb
9
Pros:

Comfortable clean room, breakfast was ok.

2026-03-07 • via Nuitee
J
JEAN • couple • fr
7
2026-03-06 • via Nuitee
A
Anita • couple • pl
9
Pros:

Super lokalizacja

2026-03-06 • via Nuitee
S
SONIA • extended_group • it
10
Hotel in ottima posizione, buona colazione, pulizia e gentilezza dello staff.
Pros:

tutto

2026-03-05 • via Nuitee
F
Fabiani • family_with_children • it
9
Nel cuore di Lisbona, la luce del castello e i tetti delle case ti terrebbero sveglio tutta la notte
Pros:

Ottima posizione, vista panoramica sul castello incredibile

Cons:

Solamente la difficoltà di salire al primo piano senza ascensore

2026-03-04 • via Nuitee
P
Paul • extended_group • ie
9
Met lots of friends
Pros:

Friendliness

Cons:

Water situation

2026-03-04 • via Nuitee
M
Marian Trespeses • couple • ph
7
Pros:

Friendly staff, daily room cleaning service, location

Cons:

Elevator was not accessible from ground floor but after a flight of stairs so we struggled with our luggage

2026-03-03 • via Nuitee
Y
Yeliz • couple • tr
1
Cons:

501 numaralı odayı verdiler. Bomboş bir kat ve çatı. Sıcak su yok denecek kadar azdı banyo buz gibi. Yataklar eski. Ve rezervasyon ile alakalı problemlerde hiç yardımcı olmuyorlar bir hafta tarih değiştirmek için uğraştık. Önünde çöp konteynerleri var ve evsizlerin uğrak noktası. Daha iyi seçenekler değerlendirilmeli.

2026-03-03 • via Nuitee
G
Giulia • family_with_children • it
8
Raccolto e storico hotel nel cuore di Lisbona, posizione strategica, personale gentile e pulizia ottima
Pros:

La posizione, il personale e il livello di pulizia

Cons:

I rumori notturni, scarsa insonorizzazione

2026-03-02 • via Nuitee
A
Ana Paula • couple • gb
9
It was a good stay!
Pros:

Staff are very nice, helpful and friendly .

Cons:

The room was on the first floor just next to the breakfast room. :( very noisy

2026-03-02 • via Nuitee
G
GUSTAVO • couple • br
9
Pros:

O atendimento do recepcionista Marcos excepcional!!!

Cons:

As escadas

2026-03-01 • via Nuitee
M
Maria • couple • sk
10
Pros:

Good breakfast, great location, free laguage storage

2026-02-28 • via Nuitee
C
cristian • family_with_children • it
9
2026-02-27 • via Nuitee
A
Angelica • couple • it
7
Pros:

Posizione molto centrale, seppur il quartiere non mi sia sembrato del tutto sicuro, per via della presenza di persone apparentemente poco raccomandabili e un po’ di casino a notte fonda. Tuttavia camera molto carina, piccolina ma confortevole disposta di tutti i comfort necessari

2026-02-27 • via Nuitee
C
Cristian • couple • it
10
2026-02-26 • via Nuitee