Grande Pensao Residencial Alcobia

Hotels
7.8 (4856 reviews)
Poco Do Borratem 15 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4856 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
B
Belinda • couple • us
8
Very Antique hotel, very clean and great location
Pros:

Great staff,very clean hotel with a great location.

Cons:

There was no elevator from ground floor. We had to carry luggage 2 flights of steep steps to arrive level 1 then take a very small elevator to level 2.

2026-07-03 • via Nuitee
B
Bensalah • couple • qa
7
Nice place
Pros:

The room is spacious enough and have nice view

Cons:

The elevator starts from 1st floor which make dealing with luggage more difficult

2026-07-03 • via Nuitee
A
Artūras • solo_traveller • lt
9
2026-07-01 • via Nuitee
R
Raimund • couple • de
8
Pros:

Das Frühstück war sehr gut.

2026-06-28 • via Nuitee
K
Katarzyna • solo_traveller • pl
8
2026-06-26 • via Nuitee
M
Maria Rosario • family_with_children • es
9
2026-06-26 • via Nuitee
R
Rouselle • extended_group • ph
8
Pros:

location is perfect, room is basic but clean, breakfast is adequate, need a little more option.

Cons:

none

2026-06-25 • via Nuitee
A
Andreas • solo_traveller • de
7
Gerne wieder, aber kein Zimmer nach hinten raus.
Pros:

Sehr freundliches Personal, sauber, gutes Frühstück, sehr gute Lage im Zentrum

Cons:

Blick auf eine Ruine im Hof.

2026-06-22 • via Nuitee
M
manuel • couple • fr
8
2026-06-21 • via Nuitee
L
Lieuwe • solo_traveller • nl
7
2026-06-21 • via Nuitee
S
Spadaro • couple • it
8
Pros:

Posizione, cortesia del personale e pulizia:

2026-06-21 • via Nuitee
D
Dominika • extended_group • pl
6
Bardzo głośna ulica nocą ale piękny widok na zamek
Pros:

Duża łazienka, możliwość pozostawienia bagażu,lokalizacja, widok na zamek

Cons:

Przydałby sie remont, małe śniadania i mały wybór, bardzo glośno w nocy na ulicy za oknem

2026-06-21 • via Nuitee
S
SIMONA • solo_traveller • it
10
2026-06-18 • via Nuitee
D
Deven • extended_group • us
8
Pros:

Great location, right next to the center of Lisbon, very easy to walk or take public transport, especially from the airport.

2026-06-18 • via Nuitee
C
cosimo • extended_group • it
4
Per me che ho problemi alle ginocchia è stata una tragedia farmi le scale più volte al giorno.
Cons:

Sul sito dicono che c'è l'ascensore, purtroppo non dicono che l'ascensore parte dal secondo piano.
per cui bisogna salire un lungo scalone per accedervi.
L'aria condizionata non funzionava.
Nel bagno manca il bidet.

2026-06-17 • via Nuitee
S
SALVATORE • solo_traveller • it
7
Pros:

Posizione, stanza piccola ma pulita.
Colazione buona

Cons:

Personale non era a conoscenza di quanto succede in città

2026-06-15 • via Nuitee
A
Adelynn • family_with_children • gb
10
good comfortable
Pros:

our stay was perfectly alright, i have stayed on 3 previous occasions here with my family. breakfast, just a suggestion to add fried egg, upon request.

2026-06-15 • via Nuitee
N
nazare • solo_traveller • br
10
Pros:

Muito bom tudo,recomendaria....

Cons:

Não há elevadores, um só no primeiro andar, às escadas para pessoas idosas é difícil .....

2026-06-14 • via Nuitee
C
CHLADECK • solo_traveller • fr
9
Pros:

Le personnel est très pro

2026-06-13 • via Nuitee
E
Elisane • solo_traveller • br
9
Vale a pena o custo benefício
Pros:

Localização excelente, funcionários gentis, limpeza ok, café da manhã muito bom.

Cons:

Faltou um frigobar no quarto e cafeteira, que geralmente se encontra nos hotéis da Europa e o elevador só tem a partir de 2 andar, então vc tem que enfrentar escadas de qualquer forma. Tbm o barulho dos moradores de rua, que ficam em frente ao prédio, durante a madrugada atrapalha um pouco. Mas é um excelente custo benefício. Uma boa pousada.

2026-06-12 • via Nuitee