Grande Pensao Residencial Alcobia

Hotels
7.8 (4638 reviews)
Poco Do Borratem 15 , Lisbon , pt

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4638 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
J
Jana • couple • cz
9
Pros:

Snídaně byla vynikající, všeho dostatek. Hotel je přesně v centru, všude pěšky kousek. Metro pár metrů, supermarket vedle hotelu. Není co vytknout. Příště bych se tam ubytovala znova.

2026-04-11 • via Nuitee
L
Lisa • family_with_children • ca
5
Thought I was staying in apt with elevator. No. Up many stairs. Not happy
Pros:

Location

Cons:

Elevator as advertized

2026-04-11 • via Nuitee
C
CORALIE • couple • be
8
2026-04-11 • via Nuitee
S
Shula • solo_traveller • ru
10
Pros:

Отель находится в историческом здании, в 15 минут от набережной и центра, рядом прекрасный супермаркет, очень много разнообразных ресторанов и кафе, железнодорожный вокзал, остановки знаменитого 28 жёлтого трамвая и автобусов, сувенирные лавки и прочее. Завтрак нормальный, номер у нас был на последнем этаже, огромный и идеально чистый

Cons:

Завтрак немного однообразный, в номере нет ни чайника, ни кофемашины

2026-04-11 • via Nuitee
T
Thierry • couple • fr
8
Pros:

Emplacement et personnel

Cons:

Lumière allumé en permanence dans les couloirs qui se voyait à travers la porte.

2026-04-10 • via Nuitee
M
Manuel Angel • extended_group • es
9
2026-04-09 • via Nuitee
G
Giulio • solo_traveller • it
9
2026-04-09 • via Nuitee
M
Marija • solo_traveller • nl
7
Fantastic location in the heart of Lisbon!
Pros:

Fantastic location!

Cons:

The bed was big but too hard, and if sleeping with two, you would feel every move of the other person

2026-04-08 • via Nuitee
H
Helena • solo_traveller • de
8
Pros:

Gute Lage ‚ ausreichend groß, viele Restaurants in der Nähe

2026-04-08 • via Nuitee
A
Annarita • extended_group • it
9
Pros:

La posizione eccellente, camera piccola ma pulita e lo staff accogliente e gentile

Cons:

E andato tutto bene

2026-04-07 • via Nuitee
S
Stefania • extended_group • it
7
Pros:

Zona centrale e vicina alla metro. Possibilità di aggiungere due letti aggiuntivi (quadrupla)

Cons:

Struttura e bagno un po' vecchiotto

2026-04-06 • via Nuitee
A
Ana • couple • cr
8
2026-04-06 • via Nuitee
V
Valerio • solo_traveller • it
9
2026-04-06 • via Nuitee
S
SEVERINE • family_with_children • fr
10
Parfait emplacement
2026-04-06 • via Nuitee
M
margherita • couple • it
8
Pros:

Posizione eccellente, in pieno centro.
Ambiente pulitissimo, appena si entra si sente un profumo piacevolissimo, che persiste in tutto l’hotel e nelle stanze.
Colazione okay, niente di eclatante ma ha tutto il necessario per fare il pieno di energie e girare la città.

Cons:

La camera non è stata fatta per due giorni di fila, nonostante fosse richiesto il servizio da parte nostra.
Venivano a prendere gli asciugamani, ma poi non li rimettevano puliti e il letto era sempre sfatto.

2026-04-06 • via Nuitee
E
Eleonora • couple • it
9
Pros:

Posizione centralissima, staff molto gentile, pulizia, colazione a buffet, ottimo rapporto qualità prezzo.

2026-04-06 • via Nuitee
N
Nicola • couple • de
10
2026-04-06 • via Nuitee
J
JEHANNIN • family_with_children • fr
8
2026-04-06 • via Nuitee
A
ANDRONIKI • couple • gr
8
Pros:

Το ξενοδοχειο ηταν σε πολυ καλο σημειο, πολυ κοντα σε ολα. Επισης ηταν καθαρο. με αξιοπρεπες πρωινο. Το προσωπικο αψογο και πολυ εξυπηρετικο!!

Cons:

Το δωματιο ήταν πολυ μικρο, με ενα κρεβατι που μπορουσε να θεωρηθει ημιδιπλο και με σκληρο στρωμα.

2026-04-05 • via Nuitee
R
Russo • couple • it
7
2026-04-04 • via Nuitee