Grande Pensao Residencial Alcobia

Hotels
7.8 (4765 reviews)
Poco Do Borratem 15 , Lisbon , pt

Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4765 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
T
Tuva extended_group no
5
2026-05-09 via Nuitee
F
Francesco couple it
9
2026-05-08 via Nuitee
A
ALBERTO CARLOS couple ar
10
Muy lindo!!
Pros:

El lugar es extraorinario

Cons:

Hasta el 1er piso tuvimos que subir por escaleras .. luego tenía asensor.

2026-05-05 via Nuitee
K
Karen couple us
7
2026-05-05 via Nuitee
B
Béatrice solo_traveller fr
8
2026-05-04 via Nuitee
H
Helene solo_traveller fr
8
Pros:

Le personnel très gentil et rendant de service

Cons:

Un peu de bruit dans les couloirs le.matin

2026-05-04 via Nuitee
U
Ubiratan solo_traveller br
10
Excelente localização
Pros:

Ótimo café da manhã, cama gigante, excelente localização e muito espaço para o apto 501.

2026-05-04 via Nuitee
M
mohamed solo_traveller fr
10
Pros:

La courtoisie de l accueil.

Cons:

Rien.

2026-05-03 via Nuitee
OSAMI solo_traveller jp
8
2026-05-03 via Nuitee
B
Borko solo_traveller rs
10
2026-05-03 via Nuitee
V
Valentina solo_traveller it
7
Pros:

Posizione

Cons:

Posizione famtastica

2026-05-02 via Nuitee
R
Rüdiger solo_traveller de
8
2026-05-01 via Nuitee
C
christophe solo_traveller fr
10
Pros:

L emplacement, le petit dej, les services, la propreté et enfin, le personnel...
Je recommande

Cons:

Rien

2026-04-30 via Nuitee
A
Angela couple gb
8
We enjoyed it very much
Pros:

Very good location. The room was basic but brilliant for a short stay. Breakfast was good.

Cons:

All the stairs. There was someone to help if needed.

2026-04-29 via Nuitee
I
iboda solo_traveller fr
8
2026-04-28 via Nuitee
K
Kamila solo_traveller pl
10
2026-04-28 via Nuitee
F
Federica couple it
8
Posizione perfetta e personale ottimo hanno reso il nostro soggiorno molto piacevole.
Pros:

Il personale è davvero molto carino e gentile!

Cons:

Si dovrebbe indicare che per arrivare all’ascensore bisogna fare un piano di scale, che può essere un problema per alcuni ospiti.

2026-04-28 via Nuitee
A
Agnès couple ma
9
Très bon séjour.
Pros:

Très bon emplacement, priche centre ville et transport.
Personnel très accueillant, prévenant et disponible.
Chambre très propre.

Cons:

Manquait un porte dans la douche.
Beaucoup de marches avant d'atteindre l'ascenseur

2026-04-28 via Nuitee
H
Hélène couple fr
8
Bon rapport qualité / prix.
Pros:

Le rapport qualité/prix est tout à fait correct.
L’établissement est très bien situé par rapport au centre-ville.

Cons:

Les équipements sont un peu vétustes.

2026-04-28 via Nuitee
S
SOTIRIOS solo_traveller gr
9
Να το προτιμήσετε
Pros:

Το σημείο του ξενοδοχείου. Πολύ ευγενικό το προσωπικό, πολύ καθαρά.

Cons:

Καλύτερη ποιότητα στο πρωινό θα ήθελα.

2026-04-27 via Nuitee