Grande Pensao Residencial Alcobia

Hotels
7.8 (4868 reviews)
Poco Do Borratem 15 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4868 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
A
Alexandre • couple • pt
8
2026-07-25 • via Nuitee
A
Anna Lise • solo_traveller • dk
8
2026-07-25 • via Nuitee
A
Angela Irene • family_with_children • es
7
Pros:

La ubicación

2026-07-25 • via Nuitee
A
Andrea • couple • it
5
Non tornerei alle stesse condizioni dell’ultima volta.
Pros:

La ragazza alla reception era veramente carina e gentile. La colazione inclusa era nella media ma potevi mangiare più del necessario, volendo.

Cons:

L’hotel era posizionato a ridosso della zona più turistica e scicchettosa, ma purtroppo è circondata da personaggi ed etnie più o meno discutibili, 5 minuti a piedi in direzione opposti e ti puoi trovare o fra i negozi chic e trappole per turisti ogni dove, oppure ad Islamabad. Pieno di tossici e barboni come metti piede fuori dalla struttura. La camera era sotto la sufficienza, la vista dalla finestra era incommentabile per lo squallore e la decadenza, pubblico la foto per dare idea. In stanza c’erano la bellezza di 2 casseforti ma nessun attaccapanni. La porta del bagno era sfondata e non si chiudeva. Saponi e bagnoschiuma non usa e getta ma in barattoli fissati a muro… questa cosa mi lasciato perplesso per la sicurezza e la questione igienica. Un comodino condiviso nel mezzo, le prese di corrente dalla parte opposta del letto, arredata completamente a caso.

2026-07-24 • via Nuitee
L
Laurent • solo_traveller • fr
8
2026-07-21 • via Nuitee
A
Anita • family_with_children • ca
1
We did not stay because of the above answer
Pros:

Not applicable 👎

Cons:

We did not stay in this place it was not what we paid for the rooms, the outside atmosphere, the bugs in the bed, no air conditioning in our suppose room the view was a bunch of run down buildings it did not compare to what was advertised on your site it looked totally different, very disappointing, distraught to say the least we all 6 people were

2026-07-18 • via Nuitee
J
Jorge • solo_traveller • cr
10
Buena opción de hospedaje
Pros:

El apartamento muy cómodo y con excelente ubicación

Cons:

Lo único sería que no es muy accesible, pues tiene muchos escalones que subir

2026-07-17 • via Nuitee
O
Olga • solo_traveller • ca
5
very small rooms and it needs renovation
Pros:

it looks like the rooms need renovation .

Cons:

I didn't like broken doors locks, floor was agly and in very bad shape and very small rooms.

2026-07-16 • via Nuitee
M
Marcos • couple • es
8
2026-07-16 • via Nuitee
S
Serkan • solo_traveller • tr
10
2026-07-15 • via Nuitee
C
Caluna • solo_traveller • it
9
Pros:

Staff gentile, struttura pulita e moderna. Ottima la colazione.

2026-07-14 • via Nuitee
A
Anders • family_with_children • se
7
2026-07-13 • via Nuitee
B
Benoit • couple • ca
8
Bon rapport qualité-prix - Aimé
Pros:

Notre choix de chambre double indiquait, et indique toujours, « vue sur une cour intérieure ». Nous avions plutôt une vue sur la rue. Personnellement, cela ne m’a pas dérangé. Comme nous étions à quelques étages, le bruit de la rue ne nous a pas incommodés. J’ai même apprécié voir l’animation de la ville et de la rue et de voir de l'autre côté de la rue voir quelques dizaine de marches qui montaient la côte.

L’emplacement est très bien et le personnel est gentil. Le petit-déjeuner n’était pas compris. Nous l’avons essayé le premier matin, et payé, mais nous avons trouvé qu’il manquait de variété ; nous n’avons donc pas poursuivi les jours suivants.

La chambre correspondait aux photos et à nos attentes. L’ascenseur, accessible à partir du deuxième étage, est très pratique pour monter aux étages supérieurs. Il peut accueillir deux personnes avec leurs valises. Ce qui nous convenait.

La salle de bain est très grande.

Cons:

Il y a eu du bruit dans le corridor, surtout tôt le matin lorsque certains voyageurs quittaient avec leurs valises. Les passages sont étroits et comportent deux petites marches ; les valises cognaient donc assez lourdement lorsqu’elles étaient tirées. On entendait assez clairement la préparation et les départs matinaux.

La douche est munie d’une demi-porte, ce qui demande une certaine attention pour éviter de mettre de l’eau partout. L’ajout d’un petit rideau de douche ou d’une protection supplémentaire pourrait être une amélioration utile.

2026-07-13 • via Nuitee
E
Eloisa Pereira • family_with_children • br
8
Experiência muito boa, excelente localização e funcionários simpáticos e prestativos!
Pros:

Quartos confortáveis e arejados! Cama confortável e roupas de boa qualidade!

Cons:

Tem escada para chegar no elevador!

2026-07-12 • via Nuitee
K
Keske • solo_traveller • de
3
2026-07-11 • via Nuitee
S
slothinthewild • Couples • Vancouver, British Columbia
4
Greedy scam
Pros:

This place was terrible. 3 flights of stairs to reach the elevator which was only big enough to fit 2 pieces of luggage and maybe squeeze 1 person in. The room was tiny and dingy. Bathroom was incomplete. Paid for an upgraded room that claimed to have bidet and queen bed. Of course none of this was there. In fact, the property doesn’t even have queen beds. Refused to give any partial refund for the upgrade fee. Absolute scam and dishonest place. Would never come here again.

2026-07-09 • via Tripadvisor
L
Luis • extended_group • pt
7
2026-07-09 • via Nuitee
E
Emma • couple • it
9
Al centro e al top!
Pros:

Posizione eccellente al centro e vicino alla stazione Rossio, camera anche se poco moderna perfettamente funzionale, pulita e silenziosa nonostante la zona centrale. Lo staff gentilissimo ci ha permesso di lasciare in custodia i bagagli dopo il check-out. La camera è stata pulita e rimessa in ordine ogni due giorni, con anche asciugamani puliti.

Cons:

Il bagno era un po’ vecchio ma comunque ben funzionante

2026-07-08 • via Nuitee
E
Elif • solo_traveller • tr
10
Pros:

Otel temiz ve rahattı. Konum çok iyi. Hem metro hem tren istasyonu hemde gezilecek bir cok yere cok yakın. Otel çalışanları ise harika. Sorun çözücü yardım sever ve güler yüzlüler.

2026-07-07 • via Nuitee
X
XCode80 • solo_traveller • kz
10
Pros:

Отличный номер, до площади Коммерции минут двадцать ходьбы, хороший район.

Cons:

Кабинка для душа большая и удобная, но панель была немного сломана и не закрывалась до конца. Я не говорил персоналу, может уже сами устранили

2026-07-07 • via Nuitee