Grande Pensao Residencial Alcobia

Hotels
7.8 (4817 reviews)
Poco Do Borratem 15 , Lisbon , pt

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4817 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
G
Gamardo Medina • extended_group • es
8
Excelente
Pros:

Me gustó todo, muy amables y educados, buen desayuno.

2026-06-06 • via Nuitee
A
Andreas • solo_traveller • de
3
Pros:

Super Lage zur U Bahn (Flughafen), Straßenbahn (Belem und Innenstadt) und Fußgängerzone
Wir hatten ein Zimmer in 4. Stock mit Blick auf die Burg
Zimmer ausreichend groß und ordentlich.

Cons:

Aufzug erst ab dem 1. Stock
In der Nacht sehr laut durch Müllabfuhr und Obdachlose
Wir hatten Zimmer 406. Im Bad roch es nach Kanalisation. Ohne geöffnetem Fenster im Bad nicht auszuhalten. Hotel war nicht in der Lage, diesen Umstand zu beseitigen. Deshalb die schlechte Gesamtbewertung

2026-06-05 • via Nuitee
I
Isabel M.B • solo_traveller • es
7
Pros:

La ubicación perfecta, todo muy cerca y lugar tranquilo. Todo el personal con una atención de 10. La cama muy cómoda, el desayuno de 10.

Cons:

Por poner algo. Las vistas que nos tocó fueron un edificio en ruinas, pero bueno la habitación sólo era para dormir no para contemplar vistas.

2026-06-05 • via Nuitee
E
Eline • family_with_children • nl
9
Fantastisch, gezellig hotel
Pros:

Hele lieve mensen die graag helpen als je een vraag hebt

Cons:

De wifi op de eerste verdieping doet het niet

2026-06-04 • via Nuitee
L
Luca • couple • it
9
Pros:

Posizione centralissima a due minuti a piedi da Rossio. Personale gentile e disponibile. Letto molto comodo.

Cons:

La struttura è essenziale e un po' datata, ma dispone di tutto quello che serve per un buon soggiorno

2026-06-03 • via Nuitee
F
Francesca • extended_group • it
10
Pros:

Posizione comodissima, centrale. Staff molto gentile e camera pulita. Dalla struttura a piedi si va ovunque e la zona è tranquilla anche a tarda notte.

2026-06-02 • via Nuitee
K
Khalid • extended_group • fr
4
2026-06-02 • via Nuitee
F
François • solo_traveller • fr
8
Correct
Pros:

1- emplacement. 2- Le reste est banal, ni plus ni moins que ce qu'il faut attendre d'un 1 *

Cons:

1- les travaux devant l'hôtel tôt le matin. 2- la paroi de douche cassée

2026-06-02 • via Nuitee
D
Daniela • solo_traveller • it
9
Pros:

Ottimo rapporto qualità prezzo. Pulito ottima posizione.

2026-06-01 • via Nuitee
M
Monika • extended_group • cz
7
2026-06-01 • via Nuitee
A
Adam • solo_traveller • pl
8
Cons:

View from the window was terrible

2026-06-01 • via Nuitee
V
Valentina • couple • ch
8
Pros:

Frühstück und Lage

2026-05-31 • via Nuitee
F
Franziska • couple • de
1
Nie wieder!
Pros:

Zentral gelegen, aber das Zimmer war übel: alte Möbel, ekliges Bad und am schlimmsten der Blick in den Hinterhof mit Bauruinen und Dreck.

Cons:

Nichts! Entspricht leider überhaupt nicht den Fotos, diesig der Website gezeigt werden, kompletter Nepp und Täuschung

2026-05-30 • via Nuitee
M
Maria Antonieta • extended_group • cl
7
Pros:

Buen desayuno, habitación amplia

Cons:

Ducha con chorro de agua apuntando hacia cualquier parte, la vista de la pieza era hacia el interior dejando ver solo construcciones abandonadas.

2026-05-30 • via Nuitee
J
jose rui Moreira • extended_group • pt
6
2026-05-29 • via Nuitee
M
Marcella • family_with_children • br
6
Pros:

Very well-located property, nice and helpful staff. Good for a one-night stay.

Cons:

The bathroom had zero infrastructure: no toilet paper holder, no towel racks except for a tiny one that could not hold the three towels we had in a three-person room. The shower space was also tiny and you had to hold the shower had to get it in an adequate angle. Pillows were also sub-par and the airco was hard to set up properly. The room could also use some rennovation.

2026-05-29 • via Nuitee
P
patrizia • solo_traveller • it
9
Siamo stati bene
Pros:

Posizione ottima, centralissima, vicino alla metro, stazione e tram; camera carina e pulita fornita del necessario; colazione buonissima; personale gentile e disponibile, abbiamo potuto lasciare anche le valige dopo il check out per fare l' ultimo giro col tram prima di partire ; molto piacevole un buonissimo profumo che ti accoglieva sempre alla reception

Cons:

Unica piccolissima nota negativa: in bagno c'era il bidet (che ho trovato utile e che non fornisce quasi nessuno) ma mancavano gli asciugamani piccoli

2026-05-29 • via Nuitee
Y
Yazmid • couple • co
9
Me encanto, regresaria.
Pros:

La atencion del personal, y facilidad de acceso excelente super recomendado.

2026-05-29 • via Nuitee
M
Maryse J. • solo_traveller • fr
9
Agréable séjour
Pros:

Hôtel très bien placé près de la place Rossio. La chambre est simple mais propre, le petit déjeuner très varié et excellent, et le personnel très serviable et sympathique.

2026-05-28 • via Nuitee
J
JC • couple • nl
9
2026-05-28 • via Nuitee