HF Fénix Porto

Hotels
HF Hoteis Fenix
9 (128 reviews)
Rua Gonçalo Sampaio, 282, Porto, 4150-365 , Porto , PT

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Excellent breakfast
Cons:
Parking issues
Some service delays
Maintenance problems

Categories

Cleanliness
8.33
Reviews indicate clean rooms but some maintenance issues such as toilets and showers.
Service
8.8
Staff were mostly mentioned as good but slow in service.
Location
9.34
Well-located close to amenities and within walking distance to attractions.
Room Quality
9.29
Rooms were generally described as spacious and comfortable.
Amenities
8.82
Adequate amenities mentioned, though some minor complaints about missing facilities.
Value for Money
8.78
Good value considering the location and facilities.
Food and Beverage
9.33
Breakfast was frequently noted as good to excellent.
Overall Experience
9.3
Overall positive experiences, with many mentions of a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:16

Property Description

Experience the vibrant spirit of Porto at HF Fénix Porto, your perfect urban retreat in the heart of the city.

Modern Comfort
Unwind in one of our 148 air-conditioned rooms, equipped with minibars and LCD televisions. Stay connected with complimentary wireless internet access while enjoying the convenience of private bathrooms stocked with complimentary toiletries.

Gastronomic Delights
Savor delicious meals at our on-site restaurant, or grab a quick snack at the café. Start your day with a hearty buffet breakfast served daily, and then relax with a drink at our cozy bar/lounge.

Unmatched Convenience
Our hotel offers amenities like a 24-hour business center, dry cleaning services, and tour assistance to ensure a stress-free stay. Plus, self-parking and airport shuttles are available for your convenience.

Don’t miss your chance to experience all that HF Fénix Porto has to offer—book your stay today!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). This hotel also features a television in a common area, tour/ticket assistance, and a vending machine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 128 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Elina family
8
Pros:

Parking was as bad as everywhere underground: extremely tight! At 15€/night that should be a little better. It was nice to have a large bottle of water daily, being a VIP from Expedia. The breakfast was OK. Small, but enough. The staff was mostly good, just very slow at everything they do. The room and beds were good and comfortable. The area is a bit sketchy due to a large migrant population being constantly on the street doing nothing. However, it is within walking distance to the shore, shopping, etc. Overall, nice and would stay there again.

2025-10-12 via Nuitee
J
John
10
Pros:

Close to city, very good for price, excellent breakfast, room very good and clean. Staff very helpful.

2025-10-07 via Nuitee
G
Genadi family
10
Pros:

Completely satisfied, highly recommended .

2025-10-03 via Nuitee
D
Deborah partner
10
Pros:

Wonderful spot. Well located to all amenities and beautiful rooms

2025-09-29 via Nuitee
T
Timothy partner
8
Pros:

Good hotel. Lovely spacious bedroom. Breakfast very good. I little out of centre but worth it.

2025-09-20 via Nuitee
A
Alan friends
10
Pros:

Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical

2025-09-16 via Nuitee
C
calin family
10
Pros:

Clean, good breakfast.

2025-09-14 via Nuitee
R
Rahman family
10
Pros:

​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.

2025-09-04 via Nuitee
M
MARIA
10
Pros:

Clean room with mini bar and free bottle of filtered water.

2025-08-29 via Nuitee
T
Turcotte family
10
Pros:

A little far from old porto still walkable

2025-08-20 via Nuitee
S
Samuel family
4
Pros:

Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.

2025-08-11 via Nuitee
S
Sarah
10
First time in Porto
Pros:

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping

2025-08-11 via Nuitee
D
David
8
Pros:

The little things …
No ice machine
The card reader on the vending machine didn’t work.
The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door.
Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.

2025-08-03 via Nuitee
T
TAMMY friends
10
Pros:

Easy to reach from airport via Casa Musica tram station. Although not close to main Ribeira tourist area was easy to access , an ideal base for a short city break to visit anywhere on the tram network and would return.

2025-08-01 via Nuitee
M
MONIQUE
4
Pros:

Average hotel, no restaurants so that was a little inconvenient.

2025-07-27 via Nuitee
T
Trevon
8
Great place to stay
Pros:

First place I stayed in Porto on a 15-day trip for wedding. This hotel is in a great location close to shopping and some dining, metro stops close. Casa do Musica, Carolinas Michaelis metro stops are within walking distance but cab large luggage, cobblestones and narrow street combined with constant construction reduces the commute. Walking is sometimes difficult between metro stations, this is a good location that allows for access to necessities and bar/food in the hotel. Would have stayed here the entire trip but had to go to Braga for a few days.

2025-07-27 via Nuitee
H
Heather family
10
Pros:

This hotel is a lovely location in Porto. About a 20 min walk to the waterfront area. We had a car so needed a place with parking and the parking here was excellent. It’s adjacent to a little mall and food court. The room was large and clean. The staff were wonderful. We enjoyed our stay and would stay again.

2025-07-19 via Nuitee
J
John
10
I recommend this hotel wholeheartedly
Pros:

Very good location, though not in the city center. Excellent property. Wonderful breakfast.

2025-07-17 via Nuitee
M
Martyna family
10
Pros:

Really good stay, clean room and close to everything

2025-07-12 via Nuitee
G
Gemma friends
10
Pros:

Great stay at HF Fenix - a little bit further away from Porto centre but it was quick and cheap to get taxis when we needed. We had a really spacious triple room which was perfect for our group. Breakfast at the hotel was really good, and only a few minutes away was the Mercado Bom Sucesso which I'd highly recommend.

2025-07-11 via Nuitee