Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Shared lounge/TV area
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
High parking prices

Categories

Cleanliness
7.46
Some reviews mentioned issues like Moldy smell and humidity.
Service
8.43
Multiple reviews praise the friendly and helpful staff.
Location
8.97
Guests appreciated the convenient location close to major attractions.
Room Quality
7.42
Reviews indicate issues with room size and noise insulation.
Amenities
7.95
Amenities such as breakfast received positive feedback.
Value for Money
7.41
Mixed reviews on value, with some pricing concerns for parking.
Food and Beverage
8.46
Breakfast received positive mentions, indicating good food quality.
Overall Experience
7.93
Overall satisfactory stay with positive comments on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:30

Property Description

Convenient Location
Located on the famous Rua de Santa Catarina, Hotel America offers easy access to shopping, public transport, and Porto's UNESCO World Heritage center.

Comfortable Accommodation
All air-conditioned rooms are equipped with cable TV, a minibar, and a private bathroom, ensuring a comfortable stay for guests. Free WiFi is available in all rooms and public areas.

Great Facilities
Start your day with a delicious breakfast buffet, unwind at the well-stocked bar, or enjoy a game of billiards in the hotel's games room. With proximity to museums and the train station, Hotel America caters to both leisure and business travelers.

Book your stay at Hotel America now for a memorable experience in Porto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1611 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
B
Bgoncalvesgouveia couple pt
8
2026-02-14 via Nuitee
B
BAHYA solo_traveller ma
10
Pros:

Très bon séjour à l’Hotel América Porto. L’emplacement est pratique, proche du centre et du métro. Chambre calme, propre et confortable, petit-déjeuner varié. Personnel accueillant et professionnel. Bon rapport qualité/prix. Je recommande pour un court séjour à Porto.

2026-02-14 via Nuitee
M
Marco couple pt
10
2026-02-13 via Nuitee
A
amer solo_traveller pt
3
Cons:

will definitely not be returning. I strongly advise anyone visiting Porto for a business trip to avoid this place, as it lacks the basic standards of comfort and service required for a professional trip

I am extremely disappointed with my stay. I booked this hotel based on the positive reviews, but the reality was the complete opposite.
* The Room & Bathroom: The room was tiny, and the bathroom was incredibly cramped. It was so narrow that you couldn't even sit properly on the toilet; you have to sit sideways to use it.
* Amenities: There was no telephone (I was told it was broken), no kettle, and no basic room amenities.
* Service: When I requested hot water, I was told to "take it from the bathroom tap." There is no room service, and the evening reception staff was not welcoming.
I decided to leave the very next morning. I will definitely not be returning. I strongly advise anyone visiting Porto for a business trip to avoid this place, as it lacks the basic standards of comfort and service

2026-02-12 via Nuitee
D
David solo_traveller pt
7
2026-02-12 via Nuitee
G
GGantois solo_traveller pt
6
2026-02-12 via Nuitee
L
Luis couple ar
7
Pros:

Buen servicio de desayuno

Cons:

Lo más flojo fue el baño

2026-02-11 via Nuitee
J
Jucimila solo_traveller pt
10
2026-02-10 via Nuitee
S
Sara solo_traveller es
8
Recomendable y volvería a ir
Pros:

Todo

Cons:

Lo único que se salía el agua de la ducha y era incómodo porque por la noche aunque pusiéramos toallas, como se mojaban, si ibas al baño por la noche, se te mojaban los pies.

2026-02-10 via Nuitee
L
Larissa couple pt
10
Foi excelente
Pros:

Muito bom

2026-02-09 via Nuitee
F
Frederico couple pt
10
2026-02-08 via Nuitee
I
Isabel couple pt
10
Pros:

Localização

Cons:

Nada

2026-02-08 via Nuitee
G
Grzegorz extended_group pl
8
Było Ok
Pros:

Śniadania standardowe.

Cons:

Pleśń na ścianach ukryta za grubymi zasłonkami. A z takich przyziemnych to brak czajnika w pokoju.

2026-01-30 via Nuitee
B
Beatriz couple pt
9
2026-01-30 via Nuitee
F
ficociello solo_traveller es
5
Pros:

La atención al cliente no está mal.

Cons:

Hotel viejo, parking pequeño, habitación olía mucho a humo.

2026-01-30 via Nuitee
J
Joel solo_traveller pt
8
2026-01-30 via Nuitee
V
Vidaurre couple pt
10
Bem localizado, limpo e acolhedor
2026-01-29 via Nuitee
R
Roberto solo_traveller pt
8
Pros:

Gostei muito do quadro, foi lá que passei mais tempo, foram quatro dias, por causa da chuva e do vento que se sentia bater nas janelas.
A limpeza é um ponto muito importante num Hotel. E não tenho nada a apontar, às meninas que se disponibilizavem todos os dias para limpar o quarto.
Nada a apontar às funcionárias sempre prontas a ajudar. Gostei delas 5*
Bem haja para todas/os vocês.

Com meus comprimentos,

Roberto Carlos

Cons:

O que não gostei? Foi da internet nem chegava aos dois riscos, tinha que andar nas zonas do quarto para ver se tinha mais, mas era muito fraca.
Falei com a menina da recepção e ela logo me disponibilizou a caixa da internet portablei, ficou muito melhor.
Este é o reparo que devo dizer para bem do hotel. Sabemos que nem todas as pessoas têm coragem de falar. Mas o que disse é bom, assim eles ficam a saber que há falta de internet nos quartos.

2026-01-28 via Nuitee
R
Rocha couple fr
9
Pros:

Das instalações, parking

Cons:

A lâmpada de parede que não funciona

2026-01-27 via Nuitee
S
Sami solo_traveller ma
8
2026-01-26 via Nuitee