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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Heated pool
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Public transport tickets
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Free wired internet
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Scuba diving on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Water park access (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Exercise/lap pool
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Bicycle-friendly property
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Bright and Spacious Apartments in Puerto de la Cruz
Relax by the Pool and Enjoy Springtime Temperatures
Laze around the Pez Azul’s large outdoor swimming pool and bask in the permanent springtime temperatures. The lobby bar offers a perfect spot for a refreshing drink.
Private Balconies and Kitchen Facilities
Each apartment features a balcony to soak in the sunshine and a kitchen for meal preparation. Unwind in your own space with the convenience of a TV.
Explore Nearby Beaches and Family Attractions
A short stroll will take you to the Atlantic beaches and family-friendly attractions like Lagos de Martianez lake complex and Botanic Gardens.
Book now for an unforgettable family break in Tenerife's year-long sunshine!
Please note that you must ask for the WiFi password at reception. WiFi is free of charge.
Extra beds are available on request and are subject to availability.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for € 3 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for € 15 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for € 3 per person per night when using an available extra bed.
Children from 13 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Me gustó el tema de que tuviera más losa , comparado con la otra vez que me quedé.
pero si es verdad que me disgusto el tema de la vitro que para que me calentará tardaba mucho y al final los días que me he quedado he tenido que mandar a pedir o comprar fuera y otro detalle que no vi es que no tenía donde poner la losa después de fregarla para que se secara , otra cosita que comento es que he visto dos chiripas antes de marcharme . Otra cosa por último hubieron varios clientes que hacía ruido así siendo la 1:00 de la mañana y a las 8:00 ya estaban poniendo altavoz con música en medio del pasillo y tirando las puertas .
La cercanía del superdino y parada de guagua piscina y chiringuito.
Una noche es poco tiempo...en principio nada
Buena ubicación
Nuestra estancia de 3 noches en este apartahotel fue bastante decepcionante. En una de las noches encontramos una cucaracha en la habitación, algo totalmente inaceptable en términos de higiene. Además, otra noche nos alojaron rodeados de habitaciones con niños sin supervisión, que estuvieron corriendo y gritando por los pasillos tanto por la noche como desde las 7 de la mañana, impidiendo completamente el descanso.
Presentamos una hoja de reclamaciones durante la estancia, pero no recibimos ninguna solución ni compensación por parte del establecimiento.
No lo recomendaría si buscas tranquilidad y unas condiciones mínimas de limpieza y descanso.
Todo estaba super limpio
Donde aparcar pero por la tarde siempre encontramos sitio
Bekannt
Wetter
I liked the improvement of handsoap shampoo and shower gel containers1
Nos Gustó todo. , volveremos
Está bien equipado y en el baño el agua salía con fuerza..
El desayuno y comida estaba muy rico, no es que hubiera mucha variedad pero estaba bueno.
El personal en general de todo el hotel es muy agradable.
No me gustó que no hubiera una habitación de cortesía para cuando dejas el hotel , pero tú vuelo sale tarde y necesitas ducharte por si vas a la playa.
Todo
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