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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Fishing
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Canoeing
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Diving
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Windsurfing
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Water park
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Vending machine - drinks
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Toilet with grab rails
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Public transport tickets
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Vending machine - snacks
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Higher level toilet
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Bright and Spacious Apartments in Puerto de la Cruz
Relax by the Pool and Enjoy Springtime Temperatures
Laze around the Pez Azul’s large outdoor swimming pool and bask in the permanent springtime temperatures. The lobby bar offers a perfect spot for a refreshing drink.
Private Balconies and Kitchen Facilities
Each apartment features a balcony to soak in the sunshine and a kitchen for meal preparation. Unwind in your own space with the convenience of a TV.
Explore Nearby Beaches and Family Attractions
A short stroll will take you to the Atlantic beaches and family-friendly attractions like Lagos de Martianez lake complex and Botanic Gardens.
Book now for an unforgettable family break in Tenerife's year-long sunshine!
Please note that you must ask for the WiFi password at reception. WiFi is free of charge.
Extra beds are available on request and are subject to availability.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for € 3 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for € 15 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for € 3 per person per night when using an available extra bed.
Children from 13 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El balcón, las vistas , el aire acondicionado y el agua caliente en la ducha
La presión del agua de la ducha era muy floja, nos hubiera gustado cama de matrimonio y más cómodas ya que una era muy dura y la otra era super blanda.
Varias veces que llegábamos tarde teníamos que bajar otra vez a recepción porque la tarjeta fallaba bastante seguido. La limpieza cuando entraron solo nos tendieron la cama y listo. Lo demás quedó igual.
- Cama
- Aire acondicionado
- CUCARACHAS en la habitación
- Sofá muy sucio, con pelusas
- Las colchonetas de las tumbonas de la terraza estaban tan sucias que quitaron las ganas de tumbarse
- Las terrazas están separadas entre sí por un muro de 1,5 m aprox, con lo que no se tiene ninguna intimidad
- Que haya cortina en la bañera, en lugar de mampara
- Hay que dejar fianza para coger el mando del aire acondicionado
- Solo hay mesita de noche en una cama (y tampoco es mesita de noche al uso, sino mesita de salón, sin cajones ni nada)
- Baldas de la puerta de la nevera rotas
- No hay papel de cocina y un sólo trapo, bastante desgastado
Nada
Todo
Todo.
No va la antena del televisor.
la ubicación
las paredes son de papel, se oye todo.
las cosas de la cocina, olla, sartén, vasos, no estaba limpio, le habían dado una pasada pero olía a humedad y a comida.
no nos pudimos dar una ducha en condiciones en todos los días que estuvimos porque el agua de la ducha salía sin presión.
las instalaciones dejan bastante que desear, muy viejo, poco cuidado…
El aire condicionado se apago
El apartamento y la piscina
Nada todo perfecto
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